Southwest CARE Center

Name

Southwest CARE Center

Legal name

Southwest CARE Center

Website

https://southwestcare.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industry

Comprehensive Geriatric Assessment & Care Planning (HSABAIAA)

Keywords

• Community health services
• Primary care clinics
• Behavioral health care
• On-site pharmacy services
• HIV hepatitis treatment

Headquarters

HQ city

Santa Fe

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Patient Services Revenue: Fee-for-service revenue from patient care at clinic locations including primary care, pediatrics, behavioral health, and specialty services. Revenue exceeds $55 million per year.
2. FQHC Cost-Based Reimbursement: Federally Qualified Health Center Look-A-Like status enables cost-based reimbursement for Medicare and Medicaid services, providing sustainable funding for comprehensive care.
3. Ryan White HIV/AIDS Program: Federal grant funding through the Ryan White Program for HIV care and treatment services, covering medical care and support services for eligible HIV-positive patients.
4. Pharmacy Services: On-site pharmacy services generating revenue from prescription fulfillment. Pharmacists are certified by the American Academy of HIV Medicine and trained in Hepatitis C therapies.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Southwest CARE Center is a 501(c)(3) nonprofit community health center delivering integrated primary care, pediatrics, behavioral health, women's health, HIV/Hepatitis C specialty care, geriatrics, gender-affirming medicine, and on-site pharmacy services to patients across three clinics in Santa Fe and Albuquerque, New Mexico. Care is delivered regardless of insurance status via sliding-scale fees, with telehealth and free walk-in HIV/HCV testing supplementing in-person visits.

Product overview

Southwest CARE Center is a 501(c)(3) federally qualified health center (FQHC Look-A-Like) providing integrated primary care, behavioral health, and pharmacy services through three clinic locations in Santa Fe and Albuquerque, New Mexico. The organization operates as a unified healthcare delivery platform offering over 20 distinct service lines including Primary Care, Pediatrics, Women's Health, Behavioral Health, On-Site Pharmacy, HIV/Hepatitis C Care, Geriatrics, Gender Equity Medicine, Diabetes Management, Immunizations, Wellness Visits, Telehealth, and Case Management. The services are delivered through integrated clinics with on-site pharmacies, enabling coordinated, whole-person care under one roof. The organization serves approximately 12,000 patients annually and employs more than 150 people, with annual revenues exceeding $55 million.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Whole-person primary care services for patients of all ages including routine wellness exams, preventive health, and chronic condition management.
• Pediatrics Award-winning pediatric care for infants, children, and adolescents including well-child visits, immunizations, and chronic condition management.
• Women's Health Comprehensive women's health services addressing reproductive health, fertility, birth control, menopause, and cancer screenings.
• Behavioral Health Mental health services including diagnosis and treatment of trauma, depression, anxiety, mood disorders, PTSD, with individual and group counseling and medication management.
• On-Site Pharmacy In-clinic pharmacies with prescription fulfillment, co-pay assistance, refill synchronization, curbside pickup, and home delivery services.
• HIV & Hepatitis C Care Specialized HIV and Hepatitis C testing, treatment, PrEP/PEP prevention services, and access to clinical trials through the Ryan White HIV/AIDS Program.
• Geriatrics Personalized care for medical, physical, psychological, and social issues related to aging including balance, hearing loss, dementia, and medication management.
• Gender Equity Medicine Gender-affirming care for transgender, non-binary, and gender-expansive patients following WPATH standards and UCSF Transgender Center guidelines.
• Diabetes Management Diabetes self-management education program with individualized treatment plans, glucose monitoring, and complication prevention services.
• Immunizations Comprehensive immunization services including childhood vaccines, adult vaccines, flu shots, HPV vaccines, and travel vaccinations.
• Wellness Visits Annual wellness visits for Medicare patients including health risk assessments, vitals, and personalized prevention plans.
• Telehealth Visits Phone and video visit services for ongoing health condition management, new health concerns, and behavioral health consultations, available at no extra charge.
• Case Management Care coordination services helping with planning, facilitation, and coordination of resources and services for patient and family wellbeing.
• Ryan White HIV/AIDS Program Federal program providing low-to-no-cost HIV treatments and support services including medical care, medications, and transportation assistance.
• Free HIV & Hepatitis C Testing Free rapid HIV and Hepatitis C testing with results available in 15-20 minutes, including free at-home HIV test kits.
• Alameda Clinic Facility Newly renovated, state-of-the-art 27,500-square-foot Alameda Clinic facility in Santa Fe providing primary care, pediatrics, behavioral health, and pharmacy services.

Quantifiable outcome

• Viral Load Suppression rate of 92% for HIV patients
• +5 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles8 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Santa Fe Data PlatformminorOthersCommunity data and analytics partner supporting better health decision-making in New Mexico through data collaboration.
• Maestro Financial PartnersminorOthersFinancial services company providing community support to Southwest Care's mission in New Mexico.
• Hutton BroadcastingminorOthersLocal New Mexico media company supporting Southwest Care's outreach and health communications initiatives.
• Santa Fe Human Rights Alliance (HRA)coreStrategic or Co-development PartnerCivil rights advocacy organization partnering with Southwest Care to support inclusive healthcare for LGBTQIA+ and diverse communities.
• Santa Fe CountycoreStrategic or Co-development PartnerLocal government partner supporting Southwest Care's healthcare services in northern New Mexico through community health initiatives.
• Behavioral Health AlliancecoreStrategic or Co-development PartnerCommunity behavioral health partner working alongside Southwest Care to support mental wellness in New Mexico through collaborative care programs.

Scale indicators8 records

Recent moves7 records

Expansion highlights4 records

Emerging players

• Agilon Health: Value-based care platform partnering with primary care physicians to manage Medicare Advantage populations. Comparable focus on outcomes-driven primary care for older adults, though operating as a partner/enabler rather than direct provider of clinic services.

Direct peers

• El Centro Family Health: Federally Qualified Health Center serving northern New Mexico with primary care, pediatrics, behavioral health, and pharmacy across multiple sites. Comparable FQHC model with similar patient demographics, geographic focus, and integrated service delivery.
• Presbyterian Medical Services: FQHC operating across New Mexico with primary care, behavioral health, dental, and pharmacy services for underserved populations. Directly comparable community health center model serving overlapping NM geography with similar mission and service mix.
• Oak Street Health (CVS Health): Value-based primary care provider focused on Medicare-eligible and underserved populations with integrated clinical services. Operates a comparable care model for vulnerable populations with strong outcomes focus, though now scaled nationally under CVS ownership.
• First Choice Community Healthcare: New Mexico-based FQHC providing primary care, pediatrics, behavioral health, and pharmacy services to underserved populations in Albuquerque and surrounding areas. Directly competing FQHC with overlapping service lines and patient base in the same NM market.
• ChenMed: Family-owned primary care group serving low-income seniors with a fully integrated, value-based model including on-site pharmacy and specialty services. Highly comparable to SCC's integrated, outcomes-driven approach for underserved populations.
• La Clinica del Pueblo: Federally Qualified Health Center serving Latino and other underserved populations with primary care, HIV care, behavioral health, and pharmacy services. Comparable FQHC model with similar mission focus on Hispanic/Latino communities, HIV care, and culturally competent care.

Broad incumbents

• One Medical (Amazon): Membership-based primary care platform acquired by Amazon with integrated technology, telehealth, and in-office services. Comparable primary care focus with broader geographic footprint and tech-enabled delivery model, though serving a different patient demographic.
• VillageMD (Walgreens Boots Alliance): Value-based primary care provider backed by Walgreens with co-located clinics inside Walgreens stores and primary care centers. Comparable integrated primary care model with pharmacy adjacency at significant scale, competing for value-based contracts.
• CVS Health (MinuteClinic / HealthHUB): Healthcare conglomerate owning Oak Street Health and operating MinuteClinic retail clinics and HealthHUBs. Broad incumbent in primary care with retail pharmacy integration, scale advantages, and a national footprint competing for the same patient pool.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SouthwestCARECenter
• LinkedInlinkedin.com/company/southwest-care-center
• Instagraminstagram.com/southwest_care
• Xx.com/SouthwestCareNM

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Southwest CARE Center