El Centro Family Health

What El Centro Family Health does

El Centro Family Health is a 501(c)(3) nonprofit Federally Qualified Health Center headquartered in Española, New Mexico, founded in 1972 to deliver integrated primary medical, dental, and behavioral health care to rural and underserved communities across seven counties in Northern New Mexico. The organization operates a network of 24 clinic locations and 8 school-based health centers spanning more than 24,000 square miles, serving more than 19,000 unique patients and approximately 88,000 patient visits annually, with services delivered in person and, for behavioral health, via telehealth. It runs a portfolio of specialty sub-programs — El Centro Care (high-risk patient management with 24-hour access and home visits), El Centro Endo (complex diabetes), Hepatitis C treatment, Opioid Addiction Treatment, and Suicide Prevention — most delivered in collaboration with UNM Project ECHO, alongside the Semillas de Salud youth workforce pipeline and a Board Scholarship Fund.

The organization's underlying technology stack is deliberately modest: an eClinicalWorks Electronic Health Record with a patient portal (mycw72.ecwcloud.com/portal9560) provides 24/7 access to test results, prescription refills, secure messaging, and appointment scheduling. There are no disclosed AI/ML capabilities, mobile applications, or proprietary software products beyond this standard FQHC toolset. Marketing and patient-acquisition channels are community-oriented — a website (ecfh.org), Facebook and Instagram pages, school partnerships, community events such as the annual General Staff Meeting, and a patient comment feedback loop — rather than performance-marketing-driven.

El Centro's revenue mechanics combine three streams: (1) patient service revenue from Medicaid, Medicare, and most private insurance plans, with a sliding fee scale for uninsured patients so that no one is turned away based on income or insurance status; (2) federal grant funding through the Health Resources and Services Administration (HRSA) that supports its FQHC designation and provides Federal Tort Claims Act malpractice coverage; and (3) donations and charitable contributions via a public-facing donation page and the Board Scholarship Fund. Pricing is not publicly disclosed and varies by payer. The organization is governed by a community Board of Directors with regional clinic representation and is led by Interim CEO Jerome Williams (appointed April 2026) alongside CFO Francine Kain, Chief Dental Officer Dr. Arturo Sisneros, and Chief Clinical Officer Dr. Leslie Hayes (a 2016 White House Champion of Change). No venture capital, private equity, or external institutional investors are involved, consistent with its nonprofit FQHC structure.

Name

El Centro Family Health

Legal name

El Centro Family Health

Website

https://ecfh.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

251–500 employees

Short description

El Centro Family Health is a nonprofit Federally Qualified Health Center with 24 clinics and 8 school-based health centers across seven Northern New Mexico counties, providing integrated medical, dental, and behavioral health care on a sliding fee scale to 19,000+ patients annually.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Health Care and Social Assistance (62), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (HLALAAAA), Family/Caregiver Engagement & Proxy Access Management (HLACAEAL)

Keywords

• Primary care services
• Behavioral health care
• Dental care services
• Community health centers
• School-based health clinics

Headquarters

HQ city

Espanola

HQ country

United States

HQ region

North America

Offices25 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Services Revenue: Fee-for-service revenue from providing medical, dental, and behavioral health services to patients. Revenue is generated through Medicaid, Medicare, private insurance, and self-pay patients on a sliding fee scale.
2. Federally Qualified Health Center (FQHC) Federal Funding: As an FQHC, El Centro receives federal grant funding through HRSA to support operations and provide care to underserved populations in Northern New Mexico.
3. Donations and Charitable Contributions: 501(c)(3) nonprofit organization that accepts donations from the public to support healthcare services, care for uninsured patients, and specific programs such as the Board Scholarship Fund.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

El Centro Family Health is a Federally Qualified Health Center (FQHC) that delivers integrated primary medical care, dental care, and behavioral health services to patients across 24 clinic locations and 8 school-based health centers in seven counties of Northern New Mexico. Services are offered on a sliding fee scale, with acceptance of Medicaid, Medicare, and most private insurance, and no patient is turned away based on income or insurance status.

Product overview

El Centro Family Health operates as a Federally Qualified Health Center offering an integrated healthcare delivery system with three core service lines: Medical & Behavioral Health Clinics, Dental Care Clinics, and School-Based Health Centers. The organization delivers these services through 24 clinic locations and 8 school-based health centers across seven counties in Northern New Mexico. Specialized sub-programs including El Centro Care (high-risk patient management), El Centro Endo (diabetes/endocrinology), Hepatitis C Treatment, Opioid Addiction Treatment, and Suicide Prevention are delivered in collaboration with UNM Project ECHO. A digital Patient Portal provides patients with 24/7 access to health information, prescription refills, and appointment scheduling.

Differentiator

Problem solved

Functional benefit

Brands

• Semillas De Salud: Innovative programs addressing healthcare gaps in Northern New Mexico communities, including health career support, opioid addiction prevention, suicide prevention, Hepatitis C treatment, and diabetes management.

Products and services

• Medical & Behavioral Health Clinics Primary and preventive medical care for children, adults, and families across multiple clinic locations in Northern New Mexico, including routine checkups, chronic condition management, teen pregnancy prevention, reproductive health, immunizations, diabetes prevention, and women's health. Behavioral health services include counseling, therapy, and psychiatric care for mental, emotional, and spiritual wellness. Services are provided in-person at clinics and via telehealth.
• Dental Care Clinics Comprehensive dental services including cleanings, exams, X-rays, fillings, preventive education, and treatment for dental pain and disease, provided at three dental clinic locations (Española, Las Vegas, Peñasco) across Northern New Mexico.
• School-Based Health Centers Medical, behavioral health, and preventive services delivered directly on K-12 school campuses across 8 school-based health centers, providing check-ups, immunizations, sports physicals, counseling, and mental health support to students in a confidential school environment and removing transportation and time barriers.
• El Centro Care Intensive care management program for highest-risk patients, created in collaboration with UNM Project ECHO. Provides 24-hour access to primary care providers, case management with community health workers, behavioral health care, care coordination, home visits, and follow-up services.
• El Centro Endo Endocrinology specialty care program for complex diabetes and other endocrine diseases, delivered in primary care settings in collaboration with UNM Project ECHO and combining behavioral health, dental, and health education with community health worker support.
• Hepatitis C Treatment Program Hepatitis C screening and treatment program delivered in primary care settings in collaboration with UNM Project ECHO and the New Mexico Department of Health, providing prevention, testing, and treatment services for patients at risk for or living with Hep C in rural Northern New Mexico.
• Opioid Addiction Treatment Program Outpatient treatment program for opioid use disorder featuring medication prescribing, behavioral health individual and group therapy, case management, and health education curriculum delivered through an integrated team approach, with special focus on pregnant women and new mothers.
• Suicide Prevention Program Comprehensive suicide prevention, intervention, and treatment program with a focus on adolescents and families, including a 5K/1-mile walk event series and an annual Suicide Summit.
• Semillas de Salud Health Career Support Program Youth development program addressing healthcare provider shortages in Northern New Mexico through health career clubs in schools, free health education, clinical rotation opportunities for students pursuing healthcare careers, and a scholarship fund (Board Scholarship Fund) for students pursuing health professional education.
• Patient Portal Secure 24/7 online portal providing patients access to view test results, request prescription refills, send messages to care teams, and schedule appointments from a phone or computer.

Quantifiable outcome

• Serving more than 19,000 patients and over 88,000 patient visits annually
• +4 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Rio Arriba County and Public HealthcoreStrategic or Co-development Partner · 1 January 2011Partnership to establish the Rio Arriba Health Commons in Española - a shared campus integrating community health services under one roof, combining El Centro's primary care with county public health services.
• UNM Project ECHOcoreStrategic or Co-development PartnerCollaboration with University of New Mexico Project ECHO to provide specialty care in rural communities. ECHO programs include Hepatitis C treatment and education, El Centro Endo (complex diabetes management), El Centro Care (care for highest-risk patients), and health education. This partnership enables specialty care delivery in primary care settings through video conferencing and mentorship.
• New Mexico Department of HealthcoreStrategic or Co-development PartnerCollaboration with the New Mexico Department of Health and other community partners to eliminate Hepatitis C from New Mexico, prioritizing prevention, testing, and treatment of Hep C infection.
• Presbyterian Health PlanminorOthersListed under Staff Resources for employee health plan administration. Presbyterian Health Plan provides health insurance coverage for El Centro Family Health employees.
• HRSA (Health Resources & Services Administration)coreOthersFederal agency that designates El Centro Family Health as a Federally Qualified Health Center, providing access to federal grant funding, FQHC reimbursement benefits, and malpractice coverage through FTCA (Federal Tort Claims Act) deemed status.
• Local SchoolscoreChannel Partner/ Reseller/ DistributorPartnership with local schools to establish School-Based Health Centers on campuses, providing medical, behavioral health, and preventive services directly to students. Serves Carlos Vigil Middle School, Española Valley High School, Robertson High School, Sierra Vista Elementary, Springer School, Peñasco School, Taos Middle School, and Taos High School.

Scale indicators11 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Presbyterian Medical Services: New Mexico's largest FQHC network operating medical, dental, and behavioral health sites across the state, including rural Northern New Mexico counties. Directly comparable as a community-governed FQHC serving Medicaid/Medicare and uninsured populations with sliding fee scales and school-based programs.
• First Choice Community Healthcare: Albuquerque-based FQHC with multiple clinic locations and school-based health centers providing integrated primary care, dental, and behavioral health services. Highly comparable in mission, payer mix, and FQHC operating structure.
• Las Clinicas del Norte: Northern New Mexico FQHC operating clinics in Ojo Caliente, Abiquiu, and El Rito — directly adjacent to El Centro's service area with overlapping patient catchments, comparable rural-health mission, and FQHC funding model.
• La Familia Medical Center: Santa Fe-based FQHC providing medical, dental, and behavioral health services to underserved populations with sliding fee scale — overlapping service mix, patient demographics, and FQHC business model. El Centro's CFO previously worked here, underscoring operational comparability.
• Hidalgo Medical Services: Southwestern New Mexico FQHC operating clinics and school-based programs across rural counties with a comparable mission of serving underserved populations via sliding fee scale and Project ECHO-enabled specialty care.

Broad incumbents

• Presbyterian Healthcare Services: New Mexico's largest private nonprofit health system with hospitals, clinics, and a health plan (Presbyterian Health Plan, which insures El Centro's employees). Functions as a broad incumbent whose payer and provider footprint overlaps El Centro's referral network.
• Christus St. Vincent Regional Medical Center: Santa Fe-based regional hospital system serving Northern New Mexico with primary care, specialty, and inpatient services. Operates as a broader incumbent where El Centro refers patients and competes for primary care patients in overlapping communities.
• UNM Health Sciences Center: New Mexico's largest academic health system and operator of Project ECHO. While El Centro is a partner rather than direct competitor, UNM HSC is the regional incumbent shaping specialty care access, telehealth infrastructure, and rural training pipelines that El Centro relies upon.

Emerging players

• Albuquerque Health Care for the Homeless: Albuquerque-based FQHC focused on homeless and vulnerable populations with integrated medical, behavioral, and social services. Comparable in FQHC funding structure and integrated care model, though operating in a more urban special population.

Others

• New Mexico Department of Health: State public health agency that co-funds Hep C elimination efforts with El Centro and partners on Rio Arriba Health Commons. Acts as a public-sector counterpart and policy shaper rather than direct competitor, but materially affects El Centro's funding and program priorities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/elcentrofamilyhealth/timeline
• Instagraminstagram.com/elcentrofamilyhealth
• Xx.com/health_el

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about El Centro Family Health