Tele-Plus
Tele-Plus is a privately held, founder-operated managed technology services provider founded in 1977, delivering integrated IT managed services, security, fire/life safety, communications, structured cabling, and AV solutions to SMB and mid-market customers across Maryland, Pennsylvania, Virginia, and West Virginia.
- Company typePrivate
- Founded1977
- HeadquartersHagerstown, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Tele-Plus does
Tele-Plus Corporation is a privately held, founder-operated managed technology services provider founded in 1977 and headquartered in Hagerstown, Maryland, serving a four-state Mid-Atlantic region (Maryland, Pennsylvania, Virginia, West Virginia). The company operates as a one-stop integrator across five practice areas: managed IT services (managed services, disaster recovery, hardware-as-a-service, hosting, help desk, hourly IT); security and fire/life safety (commercial and residential security, CCTV, access control, fire alarm, alarm monitoring, UL-listed central station); communications (on-premises and cloud telephone systems from Mitel, NEC, Samsung, Zultys; VoIP/SIP; carrier services; paging); structured cabling (fiber, CAT5/5e/6); and conference room/AV solutions (digital signage, ClickShare conferencing). It resells and integrates third-party platforms — Genetec Security Center, UNIVERGE BLUE CONNECT (UCaaS), DMP, Edwards/UTC, Bitwarden, Dell — and operates a UL-listed alarm monitoring central station with NICET-certified fire alarm engineers.
The business model blends recurring subscription revenue (managed IT, alarm monitoring, VoIP, HaaS, Bitwarden, UCaaS) with project-based and professional services revenue (structured cabling, telephone system installation, hourly IT, fire/life safety design). Pricing is quote-based and not publicly disclosed; the company offers free assessments and site surveys and serves approximately 5,000+ customers, with SMB as the primary segment and additional exposure to commercial/enterprise, government, financial institutions, healthcare, education, and residential verticals. Tele-Plus is led by Owner/CEO Jason Ellis (since 2015) and President Shannon Yates, holds COSTARS and SAM.gov registrations for government work, and in May 2026 merged with Hub City Sprinklers to extend into fire sprinkler and suppression services. AI capabilities — anti-phishing email security and UCaaS transcription/virtual assistant — are delivered primarily through partner platforms rather than proprietary models.
Tele-Plus firmographics
Firmographics- Name
- Tele-Plus
- Legal name
- Tele-Plus Corporation
- Website
- https://telepluscorp.com
- Company type
- Private
- Founded year
- 1977
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Tele-Plus is a privately held, founder-operated managed technology services provider founded in 1977, delivering integrated IT managed services, security, fire/life safety, communications, structured cabling, and AV solutions to SMB and mid-market customers across Maryland, Pennsylvania, Virginia, and West Virginia.
- Ownership category
- akta.pro rank
Where Tele-Plus is headquartered
LocationHeadquarters
- HQ city
- Hagerstown
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Tele-Plus business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Managed IT Services: Fixed monthly rate managed IT services covering computers, networks, servers, and complete IT support including proactive monitoring, maintenance, and help desk services
- Alarm Monitoring Services: 24/7 UL listed central station monitoring for residential and commercial markets including fire, security, video, 2-way voice, cellular, and long-range radio monitoring
- Business Telephone Systems: Sale, installation, and support of on-premises and cloud-hosted business telephone systems through partnerships with Mitel, NEC, Samsung, Zultys, and other vendors. Includes 5-year parts and labor warranty
- VoIP/SIP Services: Voice-over-IP technology services including SIP trunks, unlimited calling, cell phone integration, networking multiple offices, remote worker solutions, and call recording
- Structured Cabling: Design and installation of structured cabling infrastructure including fiber optic (multi and single mode), CAT5, 5e, 6, exterior overhead, and direct burial solutions
- Professional Services: Hourly IT services, installation, service, repair and maintenance of commercial and residential fire, security, access, video, and low voltage systems
- Password Management (Bitwarden Partnership): Resale of Bitwarden password management solution for teams and individuals with vault health reports and administrative policies
- Hardware as a Service (HaaS): Subscription-based computer hardware solution providing software setup, ongoing upgrades, 24/7 tech support, and flexible scaling with monthly billing
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Hourly IT Services |
| Subscription | Monthly | Managed IT Services |
| Subscription | Monthly | Hosting Services |
| Subscription | Monthly | Hardware as a Service (HaaS) |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Tele-Plus product offering
Product offeringCore offering
Tele-Plus is a managed technology services provider founded in 1977 that integrates communication, security, fire/life safety, audiovisual, cybersecurity, and computer services for businesses primarily in the Mid-Atlantic region. The company designs, installs, monitors, and maintains telephone/VoIP systems, intrusion and fire alarm systems, video surveillance, access control, structured cabling, audiovisual systems, digital signage, and managed IT solutions for commercial, residential, government, and financial clients.
Product overview
Tele-Plus is a managed technology services provider offering integrated communication, security, fire/life safety, audiovisual, cybersecurity, and computer services. The portfolio operates as a platform-plus-modules architecture centered on managed IT services (Managed Services, Disaster Recovery, HaaS, IT Help Desk, Hosting) and security/life safety systems (Fire Alarm, Security Systems, CCTV, Access Control). Communication services include business telephone systems (on-premises and hosted/VoIP), carrier services, collaboration, and paging. AV solutions encompass conference room systems, ClickShare conferencing, and digital signage. The company resells and integrates third-party platforms including Genetec Security Center, NEC/Mitel/Samsung telephone systems, DMP/Edwards security systems, and Digital Watchdog surveillance. A recent addition is the Hub City Sprinklers division offering fire sprinkler services. AI capabilities include anti-phishing technology and UNIVERGE BLUE CONNECT's virtual assistant with transcription features.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
Quantifiable outcome
- VoIP technology can reduce recurring monthly costs by up to 50%
- +4 more outcomes
Companies that use Tele-Plus
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles3 records
Tele-Plus technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration30 records
AI capability9 records
Feature5 records
Tele-Plus partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered flagship and core.
- Hub City SprinklersflagshipOfficial merger in May 2026 combining Hub City Sprinklers' fire sprinkler and life safety expertise with Tele-Plus's telecommunications, network infrastructure, security, and business technology solutions. Creates comprehensive portfolio for commercial, industrial, educational, healthcare, and government facilities across Mid-Atlantic.
- GeneteccoreGenetec Security Center integration partner providing unified security management platform including Omnicast IP video surveillance and Synergis IP access control. Tele-Plus offers integrated solutions by Genetec for video management, access control, and unified security operations.
- BitwardencoreBitwarden password management solution provider partnership. Tele-Plus resells and implements Bitwarden secure password management for teams, offering trusted security with end-to-end encryption, open-source transparency, and global access across 50+ languages.
- MitelcoreAuthorized Mitel reseller providing on-premises and hosted phone systems. Tele-Plus offers Mitel business telephone solutions as part of comprehensive communication services.
- NEC Corporation of AmericacoreNEC authorized reseller for business telephone systems. Tele-Plus provides NEC Corporation of America telephone solutions including cloud and on-premises options.
- DMP (Digital Monitoring Products)coreDMP authorized security dealer and integrator. Offers commercial and residential security systems, network security solutions, and intrusion detection with UL Grade AA network communication.
- Edwards (UTC)coreFire alarm systems partner providing UL listed and state-approved fire alarm equipment and controls as part of comprehensive fire/life safety solutions.
- DSX Access SystemscoreAccess control systems partner providing DSX man-trap access control software and hardware for comprehensive access control solutions.
Scale indicators6 records
Recent moves9 records
Expansion highlights5 records
Tele-Plus competitors and assessment
Company assessmentDirect peers
- NetCarrier: Regional managed voice, data, and cloud services provider serving SMB and mid-market in the Mid-Atlantic. Directly comparable in customer profile (SMB, government, healthcare), geographic overlap, and integrated telecom-plus-IT offering.
- TPx Communications: TPx delivers managed IT, unified communications, and security services to SMB and mid-market customers. Highly comparable integrated services model targeting similar customer profiles with recurring managed services revenue.
- Granite Telecommunications: Granite provides managed communications, networking, and security services to multi-location businesses and government entities. Closely comparable business model of bundling voice, data, and security on a managed basis with strong public-sector focus.
- Atlantic.Net: Hosting, managed services, and connectivity provider for SMBs. Comparable in offering dedicated hosting, managed IT, and structured connectivity services on a subscription basis.
- Interface Security Systems: Provider of managed network, security, and life safety services to multi-location commercial customers. Closely comparable in bundling intrusion, fire, video surveillance, access control, and managed network services under recurring contracts.
Regional players
- C Spire Business: C Spire Business provides managed IT, cloud, voice, and security services to SMB and enterprise customers in the Southeast US. Highly comparable integrated managed services portfolio targeting similar customer types, though in a different region.
Broad incumbents
- Windstream Enterprise: National telecom carrier offering managed voice, networking, and UCaaS to SMB and enterprise. Comparable in unified communications, networking, and managed services, but at much larger scale and broader portfolio.
- Lumen Technologies: Global enterprise telecom and managed services provider. Overlaps with Tele-Plus on managed networking, UCaaS, and security services, but serves larger enterprises and operates at a national/global scale.
- Cox Business: Business division of a major US cable operator providing managed voice, networking, cloud, and security to SMB and enterprise. Comparable managed services and connectivity stack targeting similar customer segments.
- RingCentral: Pure-play cloud UCaaS provider competing with the UNIVERGE BLUE CONNECT platform. Overlaps in cloud-based voice, video, and collaboration that Tele-Plus resells, though RingCentral sells direct at scale rather than via regional integrators.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Tele-Plus social profiles
Digital presenceTele-Plus financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tele-Plus leadership team
Management profileNumber of profiles
Profiles5 records
Tele-Plus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tele-Plus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tele-Plus
What does Tele-Plus do?
Tele-Plus is a managed technology services provider founded in 1977 that integrates communication, security, fire/life safety, audiovisual, cybersecurity, and computer services for businesses primarily in the Mid-Atlantic region. The company designs, installs, monitors, and maintains telephone/VoIP systems, intrusion and fire alarm systems, video surveillance, access control, structured cabling, audiovisual systems, digital signage, and managed IT solutions for commercial, residential, government, and financial clients.
Is Tele-Plus a public or private company?
Tele-Plus is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tele-Plus founded?
Tele-Plus was founded in 1977. It employs 11 to 50 people.
Where is Tele-Plus based?
Tele-Plus is headquartered in Hagerstown, United States, in the North America region.
How does Tele-Plus make money?
Eight revenue lines are on record. Managed IT Services are the primary driver. The others are alarm Monitoring Services, business Telephone Systems, voIP/SIP Services, structured Cabling, professional Services, password Management (Bitwarden Partnership) and hardware as a Service (HaaS).
Who are Tele-Plus's main competitors?
Direct peers on record are NetCarrier, TPx Communications, Granite Telecommunications, Atlantic.Net and Interface Security Systems. C Spire Business is listed as a regional player. Broad incumbents are Windstream Enterprise, Lumen Technologies, Cox Business and RingCentral.
Does Tele-Plus have an API?
No public API is recorded for Tele-Plus.