Phelps Memorial Health Center

What Phelps Memorial Health Center does

Phelps Memorial Health Center is a 25-bed Critical Access Hospital located at 1215 Tibbals Street in Holdrege, Nebraska, founded in 1968 and operating as a private, non-profit community health system. It serves residents of Phelps County and surrounding rural Central Nebraska communities through more than 100 healthcare services delivered by a 328-person clinical and administrative staff. The organization operates alongside Phelps Medical Group, a designated rural health clinic at 1315 Tibbals Street, and a Therapy Center at the Phelps Medical Plaza on West 14th Avenue, collectively forming a local integrated delivery network.

The clinical platform spans emergency and trauma services (Basic Level Trauma Center), a four-bed Special Care Unit, three Stryker-integrated operating suites with VELYS Robotic-Assisted Solution for knee replacement, a 33,000-square-foot surgical department, comprehensive diagnostic imaging (including an in-house PET/CT scanner added in 2022, MRI, CT, 3D mammography, and interventional radiology), a CLIA-certified laboratory, cardiopulmonary and cardiac rehabilitation, oncology, cardiology, obstetrics, orthopedics, spine surgery, urology, gastroenterology, ENT, pain management, and therapy services. The technology backbone is conventional healthcare IT: an MHealth-based EHR with patient portal, PACS for imaging, and VMware Horizon VDI for clinical workflow access.

The business model is fee-for-service patient care billed to individuals and third-party payers, supplemented by philanthropic support from the Phelps Memorial Foundation (501(c)(3), established 1997, with cumulative donations over $1 million) and community volunteer programs. Revenue is generated through inpatient admissions, outpatient procedures, emergency visits, diagnostic imaging, specialty clinic consultations (provided largely through visiting specialists), and ancillary services. GTM motion is relationship-driven and referral-based, leveraging local primary care partners (Family Medical Specialties), specialty clinic partnerships (Pioneer Heart Institute, Cancer Partners of Nebraska, Advanced Medical Imaging, and multiple regional specialty groups), community education programs, and digital channels including the MHealth portal and Luma Health online scheduling.

Name

Phelps Memorial Health Center

Legal name

Phelps Memorial Health Center

Website

https://phelpsmemorial.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

251–500 employees

Short description

Phelps Memorial Health Center is a 25-bed Critical Access Hospital in Holdrege, Nebraska, founded in 1968, employing 328 teammates to deliver over 100 healthcare services to Phelps County and surrounding rural Nebraska communities through inpatient, emergency, surgical, specialty clinic, and outpatient programs.

Ownership category

akta.pro rank

Product category

Rural Healthcare Services

NAICS

Outpatient Care Centers (6214), Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Trauma Centers & Level I–IV Trauma Hospitals (HLAFAAAK)

akta.pro secondary industries

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA), Cardiovascular / Cath Lab & Electrophysiology Centers (HLAFAIAI)

Keywords

• Critical access hospital
• Rural healthcare services
• Emergency medical services
• Diagnostic imaging
• Surgical services

Headquarters

HQ city

Holdrege

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Care Services: Phelps Memorial Health Center generates revenue primarily through providing medical services to patients. This includes inpatient hospital care, outpatient services, emergency services, diagnostic imaging, laboratory services, surgical procedures, and specialty clinic visits. Services are billed to patients directly or submitted to their insurance companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Phelps Memorial Health Center is a 25-bed Critical Access Hospital in Holdrege, Nebraska, providing over 100 healthcare services through an integrated delivery system that includes the main hospital, Phelps Medical Group (a rural health clinic), and Phelps Medical Plaza (specialty outpatient clinic). Core service lines span 24/7 emergency care, inpatient and outpatient surgical services, diagnostic imaging (including in-house PET/CT), obstetrics, oncology, orthopedics and spine (with robotic-assisted knee replacement), cardiac rehabilitation, cardiopulmonary, therapy services, and specialty outpatient care.

Product overview

Phelps Memorial Health Center is a 25-bed Critical Access Hospital located in Holdrege, Nebraska, offering over 100 healthcare services as a unified healthcare delivery platform. The hospital operates as an integrated health system comprising the main hospital, Phelps Medical Group (a rural health clinic), and multiple specialty service lines. Key products include surgical services with Stryker-integrated operating suites, diagnostic imaging with PET/CT and 3D mammography capabilities, the VELYS Robotic-Assisted Solution for knee replacement, inpatient care through a new Hospitalist Program, emergency and trauma services, and comprehensive specialty services including oncology (via Cancer Partners of Nebraska), cardiovascular (via Pioneer Heart Institute), orthopedics, obstetrics, and therapy services. The hospital provides patient-facing digital tools including the PMHC Patient Portal (MHealth), online scheduling via Luma Health, telehealth capabilities, and a Patient Navigator Program. Phelps Medical Group operates as a sub-brand offering family medicine, pediatrics, podiatry, and specialty care with online scheduling integration. The system emphasizes community-based care delivery with visiting specialists, centralized scheduling, and financial assistance programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services 24/7 emergency department providing trauma, acute, and unscheduled care for residents of Holdrege and surrounding central Nebraska communities.
• Surgical Services Inpatient and outpatient surgical program providing general, orthopedic, spine, and other specialty procedures in Stryker-integrated operating rooms.
• Diagnostic Imaging Diagnostic imaging services including X-ray, CT, MRI, ultrasound, mammography, and in-house PET/CT scanning with PACS-based image management.
• Obstetrics Obstetric and maternity care including prenatal care, labor and delivery, and postpartum services for expectant mothers in the Phelps County region.
• Oncology Services Oncology service line providing cancer diagnosis, treatment, infusion therapy, and ongoing care management for community oncology patients.
• Cardiac Rehabilitation AACVPR-certified cardiac rehabilitation program supporting recovery from cardiac events and ongoing cardiovascular health management.
• Orthopedics Orthopedic service line offering joint replacement (including VELYS robotic-assisted knee replacement), sports medicine, and general orthopedic care.
• Therapy Services Physical, occupational, and speech therapy services for inpatients and outpatients recovering from injury, surgery, or illness.
• Spine Services Spine service line designated as a Blue Distinction Center for Spine Surgery, providing surgical and non-surgical spine care.
• Phelps Medical Group (Rural Health Clinic) Rural health clinic providing primary care, family medicine, and preventive health services to the Holdrege community and surrounding counties.
• Hospitalist Program Dedicated hospitalist service for admitted inpatients, providing continuous inpatient physician management and care coordination, launched in June 2026.
• Phelps Medical Plaza (Specialty Outpatient Clinic) Outpatient specialty clinic hosting rotating specialty physicians (cardiology, gastroenterology, urology, ENT, pain management, etc.) serving central Nebraska patients.
• Cardiovascular Services Cardiology service line offering diagnostic cardiac testing and ongoing cardiovascular care through Phelps Medical Plaza specialty clinic.
• Pain Management Pain management specialty service addressing chronic and acute pain through Phelps Medical Plaza specialty clinic.
• Gastroenterology Gastroenterology specialty service providing GI diagnosis, procedures, and treatment through Phelps Medical Plaza.
• Urology Urology specialty service providing urological diagnosis and treatment through Phelps Medical Plaza.
• ENT/Otolaryngology ENT/Otolaryngology specialty service providing ear, nose, and throat diagnosis and treatment through Phelps Medical Plaza.
• Diabetes Education Diabetes education service supporting patients in managing diabetes through self-care coaching, nutrition guidance, and lifestyle education.
• Psychiatry/Behavioral Health Psychiatry and behavioral health service line addressing mental health needs of the rural community, including telehealth-enabled visits.
• Cardiopulmonary Services Cardiopulmonary service line providing cardiac and pulmonary diagnostic testing, respiratory therapy, and related therapeutic services.
• Laboratory Services Clinical laboratory providing testing and diagnostics supporting inpatient, outpatient, and emergency care.
• Special Care Unit (ICU) Special Care Unit providing intensive care-level monitoring and treatment for critically ill or post-surgical inpatients.
• Outpatient Surgery Outpatient surgical service line for same-day procedures across multiple specialties, performed in Stryker-integrated operating rooms.
• VELYS Robotic-Assisted Knee Replacement Robotic-assisted knee replacement service using the VELYS Robotic-Assisted Solution, introduced in 2022 and performed by orthopedic surgeon Dr. Jeffrey Schopp.
• Patient Portal (MHealth) Patient portal powered by MHealth enabling patients to access health records, message providers, view results, and manage appointments.
• Patient Navigator Program Patient Navigator Program supporting uninsured and underinsured community members in accessing healthcare services, including enrollment, financial counseling, and care coordination.

Quantifiable outcome

• 29% fewer complications within 90 days after surgery compared to non-designated facilities
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Pioneer Heart InstitutecoreStrategic or Co-development PartnerPhelps Memorial has partnered with Pioneer Heart Institute to bring cardiology services to Phelps and surrounding counties. Cardiologists from Pioneer Heart perform procedures including cardiac catheterization, peripheral angiogram, pacemaker implant, and vein ablation at PMHC. Sadie Johnson, PA-C and Cheryl Klausen, APRN provide ongoing cardiology care.
• Cancer Partners of NebraskacoreStrategic or Co-development PartnerPhelps Memorial partners with Cancer Partners of Nebraska (formerly Southeast Nebraska Cancer Center) to provide comprehensive oncology and hematology services including genetic counseling, nutrition services, palliative care, laboratory, and diagnostic procedures. Oncologists Steven Dunder, MD, Nathan Green, DO, Scott McHam, DO, and Irfan Vaziri, MD provide services.
• Advanced Medical ImagingcoreTechnology or IntegrationRadiologists from Advanced Medical Imaging in Lincoln, Nebraska travel to Holdrege weekly and coordinate with PMHC radiologic technologists to diagnose patients. They provide diagnostic imaging interpretation services for MRI, CT, and other imaging modalities.
• Family Medical SpecialtiescoreStrategic or Co-development PartnerFamily Medical Specialties is a local physician practice in Holdrege that partners with Phelps Memorial for patient care. The practice includes multiple family medicine providers and serves as a training site for medical students. Dr. Scott Ehresman has served as a preceptor for medical and PA students at the practice.
• Bryan HealthminorStrategic or Co-development PartnerPhelps Memorial's Diabetes Education Program is conducted in conjunction with Bryan Health in Lincoln, NE, which is recognized by the American Diabetes Association as meeting National Standards for Diabetes Self-Management Education.
• Urology Partners of NebraskacoreStrategic or Co-development PartnerPhelps Memorial partners with Urology Partners of Nebraska to provide urologic care. Dr. Adam Mues and Dr. Antonio Beltran diagnose and treat issues with the bladder, kidneys, urinary tract, and male reproductive organs.
• ENT Physicians of KearneyminorStrategic or Co-development PartnerENT Physicians of Kearney provides otolaryngology services at Phelps Memorial Specialty Clinic, treating issues related to ears, nasal passages, sinus, throat, and swallowing.
• Kearney Urology CenterminorStrategic or Co-development PartnerKearney Urology Center provides urology services at Phelps Memorial, with Dr. Garrett D. Pohlman seeing patients at the specialty clinic.
• Obstetricians & GynecologistsminorStrategic or Co-development PartnerOB/GYN specialists Tyler Adam, M.D. from Hastings provide obstetric and gynecological services at Phelps Memorial, including surgical procedures.
• Kearney Eye InstituteminorStrategic or Co-development PartnerKearney Eye Institute provides ophthalmology services at Phelps Memorial, with Thomas J. Clinch, M.D. treating patients at the specialty clinic.
• Hastings Pulmonary & Sleep ClinicminorStrategic or Co-development PartnerHastings Pulmonary & Sleep Clinic provides pulmonology services at Phelps Memorial, with Kalpesh D. Ganatra, M.D. seeing patients.
• Good Samaritan SpecialistsminorStrategic or Co-development PartnerGood Samaritan Specialists provides nephrology and pulmonology services at Phelps Memorial, with Imtiaz U. Islam, M.D. providing care.
• Community Action Partnership of Mid-NebraskaminorStrategic or Co-development PartnerCommunity Action Partnership of Mid-Nebraska offers free immunization clinics at Phelps Memorial Health Center every fourth Thursday of the month, serving uninsured, underinsured, and Medicaid-enrolled individuals through the Vaccine for Children and Vaccine for Adults programs.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Mary Lanning Healthcare: A community-based regional hospital in Hastings, NE, comparable in scale and service mix to Phelps Memorial and competing for patients across south-central Nebraska.
• Kearney Regional Medical Center: An 88-bed acute care hospital in Kearney, NE, roughly 30 miles from Phelps Memorial. Directly comparable as a Nebraska regional referral center that competes for the same rural patient base and partners with many of the same specialty groups.
• Great Plains Health: A regional referral center in North Platte, NE, comparable to Phelps Memorial as a community hospital system serving a wide rural catchment in central/western Nebraska.
• Faith Regional Health Services: A community-owned regional hospital in Norfolk, NE, comparable in scale, non-profit governance, and rural Nebraska footprint to Phelps Memorial.
• Regional West Medical Center: A regional referral hospital in Scottsbluff, NE, comparable to Phelps Memorial as a non-profit community hospital serving a rural Nebraska panhandle population.

Broad incumbents

• CHI Health Good Samaritan: A large regional hospital in Kearney, NE, and part of CHI Health's statewide network. Comparable as a higher-acuity referral destination that draws patients from Phelps County for complex cases Phelps Memorial cannot handle.
• Bryan Health: A large Lincoln, NE-based health system. Comparable as a partner organization (Bryan Health co-runs Phelps Memorial's ADA-recognized diabetes program) and as an upstream referral destination for complex cases.

Direct peers

• Lexington Regional Health Center: A Critical Access Hospital in Lexington, NE, only ~25 miles from Phelps Memorial. The most direct comparable: similar Critical Access designation, similar bed count, similar rural Nebraska service area, and overlapping physician networks.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/phelps.memorial.health.center
• Xx.com/phelpsmemorial

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phelps Memorial Health Center