Jackson Comfort Services
Jackson Comfort Services is a fourth-generation, family-owned residential HVAC, plumbing, drain, and indoor air quality provider serving homeowners in Summit and Cuyahoga Counties, Ohio, operating continuously since 1926 with direct-to-consumer field service.
- Company typePrivate
- Founded1926
- HeadquartersNorthfield, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Jackson Comfort Services does
Jackson Comfort Services is a residential home services company headquartered in Northfield, Ohio that has operated continuously since 1926, currently in its fourth generation of family ownership. The company provides HVAC (heating, cooling, and heat pump), plumbing, drain, and indoor air quality services to homeowners across Summit and Cuyahoga Counties in Northeast Ohio, operating under Ohio contractor licenses #HV15527 and #PL22001. Service breadth spans repair, maintenance, and installation across furnaces, boilers, air conditioners, mini-splits, water heaters (tank and tankless), sump pumps, water and sewer lines, gas lines, repiping, and air duct cleaning.
The business is a traditional field-service operation with no proprietary software platform or algorithmic technology; technical capability is grounded in licensed HVAC and plumbing technicians and stocked service vehicles. The company monetizes through four primary streams: one-time diagnostic and repair fees (standardized at $79 for most diagnostics), recurring maintenance and tune-up services ($159 for HVAC tune-ups, $123 for tankless water heater tune-ups), large-ticket installations typically priced at $5,000–$10,000 with financing through Greensky and SVC Financial partners (monthly payments starting at $10–$99), and an annual Jackson Care+ membership that bundles priority service, waived fees, and member discounts. Go-to-market is exclusively direct-to-consumer, with inbound phone and online scheduling, same-day service for calls before 2 PM, 1-hour appointment windows, and next-day installation commitments.
Jackson Comfort also operates within a broader regional partner network of independently-owned HVAC and plumbing companies spanning OH, PA, NJ, DE, MD, VA, and DC for cross-territory referrals, and runs a cause-marketing campaign with the American Lung Association. Marketing emphasis is on local SEO, educational content, community reputation, BBB A+ accreditation, Google Guarantee, and Top Workplace recognition rather than paid advertising. The company is privately held with no disclosed investors, acquisitions, or funding rounds.
Jackson Comfort Services firmographics
Firmographics- Name
- Jackson Comfort Services
- Legal name
- Jackson Comfort Systems, Inc.
- Website
- https://jacksoncomfort.com
- Company type
- Private
- Founded year
- 1926
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Jackson Comfort Services is a fourth-generation, family-owned residential HVAC, plumbing, drain, and indoor air quality provider serving homeowners in Summit and Cuyahoga Counties, Ohio, operating continuously since 1926 with direct-to-consumer field service.
- Ownership category
- akta.pro rank
Jackson Comfort Services industry classification
Industry- Product category
- Residential HVAC, Plumbing, and Drain Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- HVAC Installation, Service & Repair (IMAIABAA)
- akta.pro secondary industries
- Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA), Humidifier & Dehumidifier Installation & Service (HSAOAIAJ), Dryer Vent Cleaning & Maintenance (HSAOAIAB)
Keywords
Where Jackson Comfort Services is headquartered
LocationHeadquarters
- HQ city
- Northfield
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Jackson Comfort Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure
Revenue model
- Service Fees (Repair & Diagnostic): One-time fees for diagnostic visits and repair labor. Examples: $79 furnace repair diagnostic, $79 mini-split repair diagnostic, $79 kitchen/bathroom plumbing repair diagnostic. These are the primary transactional revenue driver.
- Maintenance & Tune-Up Services: Recurring scheduled maintenance services. Examples: $159 furnace tune-up, $159 boiler tune-up, $159 A/C tune-up, $123 tankless water heater tune-up, $139 annual furnace maintenance. These generate predictable recurring revenue and drive customer retention.
- Installation & Replacement Projects: Large-ticket equipment installation including HVAC systems, water heaters, sump pumps, tankless water heaters, air duct cleaning, and whole-home repiping. Often financed through partner lenders (Greensky, SVC Fin).
- Air Duct Cleaning: $799 air duct cleaning service (add $100 for dryer vent cleaning). Standalone service offering, sold as a one-time project or through the Jackson Care+ membership.
- Jackson Care+ Membership Plan: Monthly/annual membership plan offering priority service, waived service fees, member-exclusive discounts, and earned points. Drives customer loyalty and recurring revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Furnace Repair Diagnostic — $79 |
| Unit Pricing | Pay-as-you-go | Mini-Split Repair Diagnostic — $79 |
| Unit Pricing | Pay-as-you-go | Kitchen & Bathroom Plumbing Repair Diagnostic — $79 |
| Unit Pricing | Pay-as-you-go | Furnace Tune-Up — $159 (was $199) |
| Unit Pricing | Pay-as-you-go | A/C Tune-Up — $159 |
| Unit Pricing | Pay-as-you-go | Boiler Tune-Up — $159 |
| Unit Pricing | Pay-as-you-go | Heating System Tune-Up — $159 |
| Unit Pricing | Pay-as-you-go | Tankless Water Heater Tune-Up — $123 (was $175) |
| Subscription | Annual | Annual Furnace Maintenance — $139/year |
| Unit Pricing | Pay-as-you-go | Air Duct Cleaning — $799 |
| Subscription | Monthly | Mini-Split Installation — Financing from $99/month |
| Subscription | Monthly | A/C Installation — Financing from $99/month |
| Unit Pricing | Pay-as-you-go | General HVAC System Installation — $5,000–$10,000 |
| Subscription | Monthly | Sump Pump Installation — Financing from $10/month |
| Unit Pricing | Pay-as-you-go | Tankless Water Heater Installation — Financing Available |
| Subscription | Monthly | Whole-Home Repiping — Financing from $40/month |
| Subscription | Monthly | Furnace Installation — Financing from $99/month |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Jackson Comfort Services product offering
Product offeringCore offering
Jackson Comfort Services delivers residential HVAC, plumbing, and drain services directly to homeowners in Summit and Cuyahoga Counties, Ohio. The company installs, maintains, and repairs furnaces, boilers, heat pumps, central air, mini-splits, water heaters (tank and tankless), sump pumps, and whole-home plumbing systems, and performs drain clearing, hydro jetting, sewer camera inspection, and air duct cleaning. Pricing combines flat-fee diagnostics (e.g., $79) with financed installations starting at $10–$99 per month, and the Jackson Care+ membership drives recurring maintenance revenue.
Product overview
Jackson Comfort Services is a residential home services company offering a unified portfolio of HVAC, plumbing, and drain services across Summit and Cuyahoga Counties in Ohio. The core offering consists of Cooling Services, Heating Services (furnace, boiler, heat pump), Plumbing Services, and Drain Services. These core services are supported by specialized sub-services including indoor air quality solutions, air duct cleaning, mini-split installation/repair, tankless water heater services, sump pump installation, and whole-home repiping. The company also offers a Jackson Care+ Membership plan for ongoing maintenance and financing options through Greensky and SVC Financial partners to make equipment purchases more affordable. Services are priced through a combination of flat fees (diagnostics starting at $79) and financing plans (starting at $10-$99/month), with same-day service availability for urgent repairs.
Differentiator
Problem solved
Functional benefit
Products and services
- Cooling Services
Quantifiable outcome
- 1-hour appointment windows, same-day service for calls before 2 PM, next-day installations
- +3 more outcomes
Companies that use Jackson Comfort Services
Customer profileSegments2 records
Ideal customer profiles1 record
Jackson Comfort Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Jackson Comfort Services partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered minor.
- A to Z Dependable ServicesminorRegional partner providing plumbing, drain, one-day bath, and HVAC services throughout Ohio's Mahoning Valley with over 65 years of experience. Offers mutual referral relationship with Jackson Comfort in overlapping service areas.
- Adam Home ServicesminorTrusted residential HVAC, plumbing and electrical services provider across Chester, Delaware and Montgomery Counties in Pennsylvania. Top-rated and best-reviewed on Google, Yelp and BBB.
- Allied ExpertsminorWhole-house home performance expert serving over 130 municipalities in New Jersey. Takes a whole-house approach to HVAC and home performance issues.
- Burns & McBride Home ComfortminorLocal HVAC professionals serving Wilmington, DE and surrounding communities. Offers 100% satisfaction guarantee and comprehensive heating and cooling services.
- Delco Storm & Sewer ServicesminorFull-service drain and sewer contractor for residential, commercial, and municipal customers across Delaware County and surrounding counties including Chester, Montgomery, Philadelphia, and Bucks.
- ECS Comfort Heating & CoolingminorFull-service heating and cooling contractor serving homes and businesses in Palmyra, PA and surrounding communities since 1988. Covers Lebanon, Dauphin and Lancaster counties.
- Gary & Sons, Inc.minorDependable home comfort services provider in the DuBois, Clearfield, St. Marys, Ridgway, Clarion, Kane, Brookville, and Punxsutawney areas of Pennsylvania since 1978. Offers HVAC, plumbing, electrical, generator services, and HALO water filtration.
- Guy Smith Home ServicesminorExpert heating, cooling, plumbing, and electrical solutions provider throughout Hampton Roads, Virginia. Founded in 1968, licensed technicians specialize in HVAC repair, furnace installation, and seasonal system maintenance.
- John Nugent & SonsminorComprehensive heating, air conditioning, and plumbing services provider serving Northern Virginia since 1975. Licensed technicians specialize in furnace, boiler, and heat pump repairs, plus air conditioning installations and seasonal tune-ups.
- My Plumber PlusminorExpert residential plumbing, HVAC, and electrical services provider throughout Northern Virginia and Suburban Maryland with over 40 years of experience in the Washington, D.C. metro area.
- Oxford Plumbing, Heat & AirminorPlumbing, heating, and air conditioning service provider serving Oxford, PA and surrounding areas with fast, efficient, and affordable home solutions.
- Sila Heating, Air Conditioning & Plumbing (DC/MD/VA)minorExpert HVAC and plumbing solutions provider across Washington D.C., Maryland, and Northern Virginia with over 30 years of experience. 24/7 emergency repair availability.
- Sila Heating, Cooling, Plumbing & Electrical (Philadelphia)minorServing the Greater Philadelphia area since 1989 with expert same-day HVAC, plumbing, and electrical services. Over 30 years of trusted local expertise.
- Triangle Heating, Cooling, Plumbing & ElectricalminorReliable HVAC, plumbing, drain, and electrical services provider for Bellefonte and Central Pennsylvania for over 30 years.
- TriState Home ServicesminorFull-service heating, cooling, plumbing, and electrical solutions provider maintaining a local presence since 1949 across MD, VA, PA, and WV. Certified technicians specialize in residential HVAC repair and alternative energy systems.
- American Lung AssociationminorJackson Comfort runs a 'Comfort for a Cause' campaign benefiting the American Lung Association's fight against lung cancer. Customers are encouraged to book services in November, with a portion of proceeds supporting the cause.
- LennoxminorLennox Preferred Dealer for Hotels & Resorts. Jackson Comfort is certified and preferred for Lennox HVAC equipment sales and installation.
- MitsubishiminorMitsubishi Preferred Diamond Dealer. Authorized to sell and install Mitsubishi heat pump and HVAC products.
- RheemminorRheem Authorized Dealer. Authorized to sell and install Rheem water heaters and HVAC products.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Jackson Comfort Services competitors and assessment
Company assessmentDirect peers
- A to Z Dependable Services: Residential plumbing, drain, HVAC, and one-day bath provider in Ohio's Mahoning Valley. Direct peer to Jackson Comfort — same multi-trade residential model, comparable size, overlapping Ohio service geography, and active mutual-referral partner.
- John Nugent & Sons: Residential HVAC, plumbing, and electrical provider in Northern Virginia since 1975. Direct peer with the same family-owned, multi-trade residential service model and a mutual-referral relationship with Jackson Comfort.
- Sila Heating, Air Conditioning & Plumbing: Residential HVAC and plumbing services across DC/MD/VA and Philadelphia. Same comprehensive home-comfort model with 24/7 service, financing, and a referral network relationship with Jackson Comfort.
- Burns & McBride Home Comfort: Residential HVAC provider serving Wilmington, DE and surrounding communities with a satisfaction guarantee. Direct peer with overlapping referral-network relationship with Jackson Comfort.
- Roto-Rooter: National plumbing and drain service franchise. Direct peer in plumbing, drain clearing, sewer/water line, and water-damage services to homeowners — same residential service model with national brand reach.
- Mr. Rooter Plumbing: Franchised residential and commercial plumbing, drain cleaning, and water heater services. Direct peer to Jackson Comfort's plumbing and drain service lines with national brand infrastructure.
- One Hour Heating & Air Conditioning: Franchised residential HVAC installation, repair, and maintenance provider. Direct peer in residential HVAC with a similarly strong service-branding and time-definite appointment positioning.
- Benjamin Franklin Plumbing: Franchised residential plumbing services with punctuality and on-time guarantees. Direct peer to Jackson Comfort's plumbing service line with a comparable reputation-driven, time-promise value proposition.
Broad incumbents
- HomeServe USA: National home services and home warranty provider offering plumbing, HVAC, and electrical repair plans to homeowners. Broad incumbent that intersects Jackson's residential service space through membership/warranty models rather than direct field service.
- Wrench Group: PE-backed multi-trade residential HVAC, plumbing, and electrical operator with several regional brands. Broad incumbent operating at scale in the same residential home services category, demonstrating the consolidation trajectory Jackson's market is undergoing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Jackson Comfort Services social profiles
Digital presenceJackson Comfort Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jackson Comfort Services leadership team
Management profileNumber of profiles
Profiles1 record
Jackson Comfort Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jackson Comfort Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jackson Comfort Services
What does Jackson Comfort Services do?
Jackson Comfort Services delivers residential HVAC, plumbing, and drain services directly to homeowners in Summit and Cuyahoga Counties, Ohio. The company installs, maintains, and repairs furnaces, boilers, heat pumps, central air, mini-splits, water heaters (tank and tankless), sump pumps, and whole-home plumbing systems, and performs drain clearing, hydro jetting, sewer camera inspection, and air duct cleaning. Pricing combines flat-fee diagnostics (e.g., $79) with financed installations starting at $10–$99 per month, and the Jackson Care+ membership drives recurring maintenance revenue.
Is Jackson Comfort Services a public or private company?
Jackson Comfort Services is a private company. It is classified as family owned and is currently operating.
When was Jackson Comfort Services founded?
Jackson Comfort Services was founded in 1926. It employs 51 to 100 people.
Where is Jackson Comfort Services based?
Jackson Comfort Services is headquartered in Northfield, United States, in the North America region.
How does Jackson Comfort Services make money?
Five revenue lines are on record. Service Fees (Repair & Diagnostic) is the primary driver. The others are maintenance & Tune-Up Services, installation & Replacement Projects, air Duct Cleaning and jackson Care+ Membership Plan.
Who are Jackson Comfort Services's main competitors?
Direct peers on record are A to Z Dependable Services, John Nugent & Sons, Sila Heating, Air Conditioning & Plumbing, Burns & McBride Home Comfort, Roto-Rooter, Mr. Rooter Plumbing, One Hour Heating & Air Conditioning and Benjamin Franklin Plumbing. Broad incumbents are HomeServe USA and Wrench Group.
Does Jackson Comfort Services have an API?
No public API is recorded for Jackson Comfort Services.
What industry is Jackson Comfort Services in?
Jackson Comfort Services's product category is Residential HVAC, Plumbing, and Drain Services. Its primary akta.pro industry code is IMAIABAA, HVAC Installation, Service & Repair, with a secondary code of HSAOAGAA, Residential HVAC System Installation (Furnace/AC/Heat Pump). Its NAICS code is 23822 and its SIC code is 7600.