Change Management Institute
Change Management Institute is a Sydney-headquartered non-profit professional association founded in 2005, providing accreditation, training, and community services to change management practitioners globally through tiered membership, APMG-credentialed certifications, and a regional chapter network.
- Company typePrivate
- Founded2005
- HeadquartersSydney, Australia
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Change Management Institute does
Change Management Institute (CMI) is a global, independent non-profit professional association founded in 2005 and headquartered in Sydney, Australia. CMI operates as the principal professional body for the change management discipline, providing membership services, formal accreditation, training, and a chapter-based community for practitioners across the career lifecycle — from individuals new to change management through to advanced master-level professionals. Its portfolio is organised around three pillars: Capability (training, competency frameworks, and the CMBoK reference publication), Credibility (a three-tier Accreditation Program — ACP Foundation, Specialist, and Master — co-administered with APMG International), and Connections (member community, regional chapters, and events). The institute is led by President and Board Chair Karla Micallef, with founder Helen Campbell remaining on the board.
CMI generates revenue primarily through recurring individual and corporate membership subscriptions, training course fees for its Change Portfolio Management Foundation and Advanced programmes, and event registrations including webinars, networking sessions, and chapter meetings. Its digital infrastructure centres on the Member Hub platform, built on Hivebrite community engagement technology, with companion iOS and Android mobile applications. The organisation distributes its services through direct website enrollment, virtual and in-person training delivery, a member hub mobile app, and a network of accredited training providers operating as channel partners. Customer segments span individual practitioners (new, mid-career, and advanced), corporate members building organisational change capability, and senior leaders responsible for transformation. Strategic alliances with APMG International (accreditation body), Hivebrite (community platform), accredited training providers (channel network), and a content partnership with Project Pal AI extend CMI's global reach across Australia, the United Kingdom, New Zealand, and additional regions, with over 100,000 certification exams delivered cumulatively through APMG.
CMI's recognised scale signals include the 100,000+ certification exams milestone, 20 years of continuous operation, regional chapter presence across multiple countries, and industry recognition including 'Small Association of the Year 2023' from Associations Forum and 'External Campaign of the Year 2024' from Association Awards for its Change Portfolio Management campaign. The organisation is governed as a member-driven non-profit (ABN 34 656 853 424) incorporated under New South Wales law, with no parent company, external venture capital backing, or disclosed ownership changes.
Change Management Institute firmographics
Firmographics- Name
- Change Management Institute
- Legal name
- Change Management Institute Incorporated
- Website
- https://change-management-institute.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Change Management Institute is a Sydney-headquartered non-profit professional association founded in 2005, providing accreditation, training, and community services to change management practitioners globally through tiered membership, APMG-credentialed certifications, and a regional chapter network.
- Ownership category
- akta.pro rank
Change Management Institute industry classification
Industry- Product category
- Professional Association and Change Management Training
- NAICS
- Business Associations (813910), Management Consulting Services (54161)
- SIC
- Services-Membership Organizations (8600), Services-Engineering, Accounting, Research, Management (8700)
- akta.pro primary industry
- Change Management & Transformation Leadership (EDABAAAD)
- akta.pro secondary industries
- Stakeholder, Communication & Change Management (EDABAHAF), Change Management & Transformation Consulting (BPAHAGAC)
Keywords
Where Change Management Institute is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
Change Management Institute business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others
Revenue model
- Individual Membership Fees: Individual professional membership providing access to resources, accreditation programs, events, networking, and member-exclusive discounts on training courses. Offered at different tiers based on accreditation level.
- Corporate Membership Fees: Organizational membership for companies seeking to support their change management workforce with institutional access to resources, accreditation pathways, and group benefits.
- Training Course Fees: Change Portfolio Management Foundation and Advanced training courses delivered virtually and in-person over multiple half-day sessions. Members receive discounts on registration fees.
- Event Registrations: Fees for events including webinars, networking sessions, chapter meetings, and annual conferences. Some events are member-exclusive while others are open to non-members.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Individual membership with access to resources, accreditation, and events |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
Change Management Institute product offering
Product offeringCore offering
Change Management Institute is a nonprofit professional membership association that sells individual and corporate memberships, accredited training courses (Change Portfolio Management Foundation and Advanced), and a three-tier professional accreditation program (Accredited Change Professional at Foundation, Specialist, and Master levels) for change management practitioners. It also publishes the CMBoK reference book, the OCMM, Competency Model, Change Practice Playbook, and the Futures of Change research, and operates a Member Hub community platform with iOS and Android mobile apps, a global chapter network, and events.
Product overview
The Change Management Institute operates as a global professional membership and accreditation body for change management practitioners. Its product portfolio centres on a three-pillar model of Capability, Credibility, and Connections. The core offering combines structured accreditation programmes (ACP Foundation, Specialist, and Master levels) with formal training (CPM Foundation and Advanced courses) and foundational reference materials (CMBoK Reference Book). Supporting products include the Competency Model, Change Practice Playbook, Organisational Change Maturity Model (OCMM), Career Pathways resources, and the Futures of Change research initiative. Digital member services are delivered through the Member Hub platform and mobile app, while the institute also provides events, chapter networks, and member-exclusive resources. The portfolio is anchored by its accreditation framework, which drives professional credibility, and complemented by training courses, frameworks, research, and community features.
Differentiator
Problem solved
Functional benefit
Products and services
- Individual Membership Annual professional membership for individual change management practitioners providing access to resources, accreditation pathways, events, networking, member-exclusive forums, and discounts on training course registration.
- Corporate Membership Organizational membership tier enabling companies to support the development of their change management workforce with institutional access to resources, accreditation pathways, and group benefits.
- Change Portfolio Management (CPM) Training — Foundation Entry-level training course equipping participants with essential skills and knowledge to apply Change Portfolio Management principles and techniques, delivered over 4 consecutive half-days virtually and in-person.
- Change Portfolio Management (CPM) Training — Advanced Advanced training building on CPM Foundation coursework, diving deeper into tools and techniques for leading, implementing, and scaling Change Portfolio Management within an organisation.
- Accredited Change Professional (ACP) — Foundation Entry-level accreditation for professionals new to change management, establishing baseline competencies and credibility in the profession, credentialed through APMG International.
- Accredited Change Professional (ACP) — Specialist Mid-career accreditation for experienced change management professionals seeking to hone skills and gain specialized recognition, credentialed through APMG International.
- Accredited Change Professional (ACP) — Master Advanced accreditation for highly experienced change managers at the top of their profession, signifying mastery of change management practice, credentialed through APMG International.
- CMBoK (Change Management Body of Knowledge) Reference Book The definitive reference publication for the change management profession, providing the foundational knowledge framework and standards for practitioners.
- Member Hub Platform and Mobile App Digital community platform and mobile application for members, providing personalized access to resources, community features, event registrations, and professional development tools; built on Hivebrite community engagement technology and available on iOS and Android.
Quantifiable outcome
- 98% of respondents said training made them a better Change Manager
- +1 more outcomes
Companies that use Change Management Institute
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles4 records
Change Management Institute technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Change Management Institute partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- APMG InternationalcoreAPMG International is the accreditation body for Change Management Institute's certification programs. Their Change Management certification has surpassed 100,000 exams delivered globally, marking a significant milestone for the profession. This partnership provides globally recognized qualifications for change management professionals, reflecting accelerating demand for structured organizational change capabilities.
- HivebritecoreHivebrite provides the community engagement platform powering the Change Management Institute's Member Hub. The platform enables members to access events, training registration, news, and networking features through a digital community portal.
- Training ProviderscoreNetwork of accredited training providers authorized to deliver Change Management Institute's training courses including Change Portfolio Management Foundation and Advanced programs. These providers extend the institute's reach in delivering professional development to change managers globally.
- Project Pal AIminorProject Pal AI, founded by Declan Foster, provides thought leadership content on AI literacy for change managers. Declan authored an article on AI literacy commissioned by the Change Management Institute, and the company provides consulting services on change management and AI-enabled practices.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Change Management Institute competitors and assessment
Company assessmentDirect peers
- Association of Change Management Professionals (ACMP): ACMP is the largest global non-profit association for change management professionals, offering the CCMP certification and QG (Qualified Global) credential. It is the closest direct competitor to CMI in terms of accreditation, membership model, and community-led go-to-market motion.
- Prosci: Prosci is a commercial change management training and certification firm built around the ADKAR model, offering Practitioner and Master-level certifications. It directly competes with CMI's ACP program and is a dominant brand in corporate change management training, especially in North America.
- APMG International: APMG is CMI's accreditation partner that administers the Change Management certification globally, having delivered 100,000+ exams. While a strategic ally, APMG also accredits competing change management programs, making it both a partner and a channel competitor for credentialing standards.
Broad incumbents
- Project Management Institute (PMI): PMI is a large, established global membership association for project, program, and portfolio management with significant overlap on change governance and transformation leadership content. Its PfMP and PMP certifications increasingly bundle change management content, competing for the same corporate training wallet.
- Scrum Alliance: Scrum Alliance is a global non-profit membership association offering certifications (CSD, CSPO, SAFe) for agile practitioners, many of whom are involved in enterprise change initiatives. It overlaps with CMI in serving transformation professionals, though with a more technical/agile focus.
- Society for Human Resource Management (SHRM): SHRM is the largest global HR professional membership association, with the SHRM-CP and SCP credentials, and offers significant OD and change management content. It competes for the same corporate L&D and HR transformation budget that funds CMI's corporate memberships.
Emerging players
- Kotter International: Kotter International is a change management advisory and training firm built around John Kotter's 8-step change model, serving Fortune 500 enterprises. It competes with CMI on the corporate training side while offering proprietary content overlapping with CMI's CMBoK and Competency Model.
- International Institute for Learning (IIL): IIL is a corporate training and certification provider offering courses in project, program, and change management with PMP and PRINCE2-aligned credentials. It is a partial competitor to CMI's training portfolio, particularly in the corporate training and CPM-adjacent curriculum.
- Lean Six Sigma Institute: Lean Six Sigma Institute offers belt-level certification (Yellow through Master Black Belt) for process improvement and operational change practitioners. It is an emerging competitor in the operational change training space, adjacent to CMI's CPM curriculum.
Others
- AXELOS (PeopleCert): PeopleCert (owner of AXELOS) administers PRINCE2, MSP, and MoP certifications that address program and portfolio management, a category closely related to CMI's Change Portfolio Management training. It is a global credentialing platform and potential channel partner or competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Change Management Institute social profiles
Digital presenceChange Management Institute financial estimates
Financial estimateRevenue estimate
Valuation estimate
Change Management Institute leadership team
Management profileNumber of profiles
Profiles4 records
Change Management Institute funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Change Management Institute M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Change Management Institute
What does Change Management Institute do?
Change Management Institute is a nonprofit professional membership association that sells individual and corporate memberships, accredited training courses (Change Portfolio Management Foundation and Advanced), and a three-tier professional accreditation program (Accredited Change Professional at Foundation, Specialist, and Master levels) for change management practitioners. It also publishes the CMBoK reference book, the OCMM, Competency Model, Change Practice Playbook, and the Futures of Change research, and operates a Member Hub community platform with iOS and Android mobile apps, a global chapter network, and events.
Is Change Management Institute a public or private company?
Change Management Institute is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Change Management Institute founded?
Change Management Institute was founded in 2005. It employs 1,001 to 5,000 people.
Where is Change Management Institute based?
Change Management Institute is headquartered in Sydney, Australia, in the Oceania region.
How does Change Management Institute make money?
Four revenue lines are on record. Individual Membership Fees are the primary driver. The others are corporate Membership Fees, training Course Fees and event Registrations.
Who are Change Management Institute's main competitors?
Direct peers on record are Association of Change Management Professionals (ACMP), Prosci and APMG International. Broad incumbents are Project Management Institute (PMI), Scrum Alliance and Society for Human Resource Management (SHRM). Emerging players are Kotter International, International Institute for Learning (IIL) and Lean Six Sigma Institute. AXELOS (PeopleCert) is listed as an others.
Does Change Management Institute have an API?
No public API is recorded for Change Management Institute.
What industry is Change Management Institute in?
Change Management Institute's product category is Professional Association and Change Management Training. Its primary akta.pro industry code is EDABAAAD, Change Management & Transformation Leadership, with a secondary code of EDABAHAF, Stakeholder, Communication & Change Management. Its NAICS code is 813910 and its SIC code is 8600.