What Jakmall does

Jakmall is an Indonesian e-commerce marketplace operator headquartered in Jakarta and founded on August 1, 2016, by PT Jakmall Digital Niaga. The platform connects verified sellers directly with buyers across categories including mobile phones and tablets, computers and laptops, electronics, cameras and videography, and fashion, while running a flagship Mitra (dropship) partner program that enables Indonesian entrepreneurs to sell products online without holding inventory. Distribution runs through a proprietary website and native iOS and Android apps, augmented by Mitra-partner-led resales across Indonesian marketplaces (Tokopedia, Shopee, Lazada, Bukalapak) and social commerce (Facebook, Instagram, WhatsApp), with co-founders Erick Djatiwidjaja and Samuel Ekanata leading the company.

The technology stack is a marketplace platform with an integrated dropship management system featuring product catalog duplication to downstream channels, order and shipment coordination, Jakwallet for refunds and sales proceeds, Jakmall Rewards loyalty points, live chat support, and a Pusat Edukasi Mitra education center paired with dedicated Relationship Manager account servicing. The platform connects to roughly twenty payment methods spanning Indonesian bank transfers (BCA, Mandiri, BNI, BRI, CIMB Niaga, BTN), internet/mobile banking (KlikBCA, BNI iPay, BRImo, OCTO Clicks), e-wallets (OVO, ShopeePay), QRIS, Kredivo BNPL, Indomaret cash pay, and major card networks (Visa, Mastercard, JCB, Amex), alongside six logistics carriers (JNE, SiCepat, J&T, GO-SEND, GrabExpress, Shopee Xpress). Operations are domestic-only with no public API exposed to external developers.

Jakmall monetizes through a one-time Mitra registration fee (Rp500,000 standard, Rp350,000 promotional), per-transaction dropship service fees starting at Rp2,200, per-payment-method administration fees it passes through to consumers, and order flow over its marketplace — while explicitly advertising zero commission to sellers. The company remains privately held, profitable, and independent of venture-capital funding, with stated headcount of 101–250 employees focused exclusively on the Indonesian market.

Name

Jakmall

Legal name

PT Jakmall Digital Niaga

Website

https://jakmall.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

Jakmall is an Indonesian e-commerce marketplace and Mitra dropship partner program, connecting verified sellers with buyers via web, iOS, and Android, and enabling inventory-free reselling to individual entrepreneurs across Indonesian marketplaces and social channels.

Ownership category

akta.pro rank

Product category

E-commerce Marketplace

NAICS

Wholesale Trade Agents and Brokers (425120)

akta.pro primary industry

Dropshipping & Supplier Fulfillment Services (CRAFAMAJ)

akta.pro secondary industry

Wholesale Dropship & Bulk Import/Export Sourcing Marketplaces (CRAFAHAO)

Keywords

• E-commerce marketplace
• Online dropshipping platform
• Marketplace seller tools
• Indonesian retail platform
• Consumer electronics marketplace

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Mitra Registration Fee: One-time registration fee charged to partners joining the Mitra (dropship) program. The standard fee is Rp500,000 with promotional pricing at Rp350,000. This fee is non-refundable.
2. Transaction/Dropship Service Fee: Per-transaction fees charged to Mitra members starting from Rp2,200 per transaction. The fee varies based on the shipping service selected and can change at any time. These fees are non-refundable even if the transaction is cancelled.
3. Marketplace Commission: Revenue generated from the marketplace transaction flow, though sellers are mentioned as having 'no commission' (Tanpa Komisi). Platform collects transaction payments and retains service fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Jakmall operates an Indonesian online marketplace platform that connects verified sellers directly with buyers across product categories including mobile phones, computers, electronics, cameras, and fashion. Alongside the marketplace, Jakmall runs the Mitra Jakmall dropship partner program, enabling individuals to sell products without holding inventory by listing products from suppliers, while Jakmall handles warehousing, packing under the seller's store name, and shipping coordination. The platform monetizes through Mitra registration fees, per-transaction dropship service fees, subscription packages, and administration fees on payment transactions.

Product overview

Jakmall.com is an Indonesian online marketplace platform operated by PT Jakmall Digital Niaga, founded on August 1, 2016. The platform consists of a core marketplace enabling direct seller-to-buyer transactions with curated and verified sellers, paired with the Mitra Jakmall dropship partner program that allows entrepreneurs to sell without inventory. The ecosystem includes native iOS and Android mobile applications, a Jakwallet digital payment feature, and Jakmall Rewards loyalty program. Product offerings span multiple categories including Handphone & Tablet, Komputer & Laptop, Elektronik, Kamera/Foto/Videografi, and Fashion. The Mitra program provides over 100,000 products, packing with seller's store name, and business education resources through Pusat Edukasi Mitra. Additional support includes Relationship Manager services for partners and customer service available daily 09:00-18:00 WIB.

Differentiator

Problem solved

Functional benefit

Products and services

• Jakmall.com Marketplace Platform Online marketplace platform in Indonesia enabling direct sales from verified sellers to buyers without middlemen, offering products at competitive prices across Handphone & Tablet, Komputer & Laptop, Elektronik, Kamera/Foto/Videografi, and Fashion categories. Accessible via website and iOS/Android apps.
• Mitra Jakmall (Dropship Partner Program) Dropship partner program allowing Indonesian entrepreneurs to start online businesses without inventory. Partners register (one-time fee), receive access to 100,000+ products, sell through their own marketplaces and social channels, and have Jakmall handle warehousing, packing under the seller's store name, and shipping. Includes Relationship Manager support.
• Pusat Edukasi Mitra (Partner Education Center) Educational resource center for Mitra Jakmall partners providing business tips, articles, and guidance on how to become a successful dropshipper. Included as part of the Mitra program offering.

Quantifiable outcome

• No capital required for inventory - dropshippers can start business without stock investment

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

Feature4 records

Partnerships

21 partnerships are on record, tiered core and minor.

• JNE ExpresscoreOthersLogistics partner providing shipping services for package delivery across Indonesia. Supports various shipping options including regular and express delivery.
• SiCepatcoreOthersExpress shipping partner offering multiple service levels including REG, BEST, and Gokil delivery options.
• J&T ExpresscoreOthersLogistics partner providing regular shipping services for marketplace transactions.
• GO-SENDcoreOthersOn-demand delivery service offering Instant and Same Day delivery options, integrated as shipping choice for buyers.
• GrabExpresscoreOthersExpress delivery partner with Instant and Same Day service options, providing integrated shipping for platform orders.
• Shopee XpressminorOthersLogistics partner for cross-platform shipping services.
• BCA (Bank Central Asia)coreOthersBank transfer payment method partner, allowing buyers to pay via BCA accounts.
• MandiricoreOthersBank transfer payment partner for Mandiri bank customers.
• BNI (Bank Negara Indonesia)coreOthersBank transfer and BNI iPay payment method partner.
• BRI (Bank Rakyat Indonesia)coreOthersBank transfer and BRImo digital banking payment partner.
• CIMB NiagacoreOthersBank transfer and OCTO Clicks payment partner.
• OVOcoreOthersE-wallet payment partner integrated for quick checkout transactions.
• ShopeePaycoreOthersE-wallet payment option for transactions on the platform.
• QRIScoreOthersQR code payment standard enabling multiple bank and e-wallet apps for checkout.
• KredivominorOthersBuy-now-pay-later installment payment option for eligible buyers.
• IndomaretcoreOthersCash payment partner allowing buyers to pay at over 30,000 Indomaret convenience stores nationwide.
• BTN (Bank Tabungan Negara)minorOthersBank transfer payment via BTN Mobile Banking.
• VisacoreOthersCredit card payment network partner for card-based transactions.
• MasterCardcoreOthersCredit card payment network partner.
• JCBminorOthersInternational credit card payment network partner.
• American ExpressminorOthersPremium credit card payment network partner.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Bukalapak: Major Indonesian e-commerce marketplace. Competes with Jakmall in similar product categories and is also used by Mitra partners as a distribution channel for their dropship listings.
• Blibli: Indonesian e-commerce marketplace with strength in electronics and official-brand distribution. Comparable multi-category marketplace competing for the same Indonesian consumer base.
• Shopee Indonesia: Leading Indonesian e-commerce marketplace under Sea Group. Direct competitor in consumer electronics and fashion categories, and a key channel where Jakmall Mitra partners resell products.
• Tokopedia: Indonesia's largest homegrown e-commerce marketplace (now TikTok-backed). Operates a similar multi-category consumer marketplace model and serves as both a competitor and a distribution channel for Jakmall's Mitra partners.
• Lazada Indonesia: Regional Southeast Asian e-commerce marketplace with strong Indonesian presence. Competes in the same electronics and general-merchandise categories and serves as a Mitra distribution channel.

Emerging players

• Printify: Print-on-demand and dropshipping platform enabling merchants to sell without inventory. Shares Jakmall's no-inventory, partner-led fulfillment model.
• Spocket: Dropshipping supplier marketplace connecting merchants to product suppliers globally. Conceptually comparable to Jakmall's Mitra-to-supplier matching, though focused on cross-border suppliers.

Broad incumbents

• BigCommerce: Enterprise e-commerce platform serving merchants of various sizes. Operates in adjacent commerce-platform infrastructure space relevant to Jakmall's marketplace tech stack.
• Shopify: Global e-commerce platform that powers dropshipping and merchant storefronts. Comparable in enabling dropship/merchant operations, though operates at a much larger, global scale.

Others

• Zylo: Software/SaaS management platform. Included as an enabling/comparable ecosystem peer in adjacent e-commerce tooling; weaker direct overlap than the marketplaces listed above.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubebit.ly/footer-youtube
• Facebookfacebook.com/jakmalldotcom
• LinkedInlinkedin.com/company/jakmall

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jakmall