Prisma Technologies Corporation
Prisma Technologies Corporation is a Miami-based B2B integrator and Latin American Premier Solutions Partner for Qmatic, deploying cloud-based customer experience management, queue management, IoT RTLS, biometric identification, geomarketing, and AI/ML cybersecurity solutions to enterprise clients in Finance, Health, Retail, and Public Administration.
- Company typePrivate
- Founded2015
- HeadquartersMiami, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Prisma Technologies Corporation does
Prisma Technologies Corporation is a privately held, Miami-based B2B technology integration company operating in Latin America, founded in 2015 with 11-50 employees. The company holds the exclusive "Premier Solutions Partner" status for Qmatic in Latin America, and builds a multi-product "phygital" solutions stack on top of that core relationship, targeting enterprise clients in four verticals: Finance, Health, Retail, and Public Administration.
The core offering is the Qmatic customer experience management suite, delivered as Qmatic Cloud Solutions (cloud-native subscription), the on-premise Orchestra 7 platform, self-service kiosks (Intro 5 to Intro 17 hardware models), digital signage, remote video assistance, and a WhatsApp-based virtual queuing integration, plus Microsoft Exchange calendar integration. Around this core, Prisma has built or distributed four additional product lines: an IoT-based RTLS platform for indoor people and asset tracking using triangulation/trilateration; a Digital Biometric Identification platform spanning voice, fingerprint, facial, retina, and iris recognition with a mobile digital-wallet application; a Geomarketing solution for geographic and demographic analysis of target audiences and sales locations; and AI/ML-powered Cybersecurity services for threat detection and mitigation. The Qmatic Cloud Solutions launch in 2021 marked the formal transition from on-premise to cloud-subscription delivery.
Commercially, Prisma operates a direct enterprise field-sales motion with inside-sales lead capture through website contact forms, serves enterprise clients (named logos include MetLife, BBVA Provincial, Banesco, Banco Mercantil, Caja Popular Mexicana, IKEA, Hospital Ortopédico Infantil, Digitel, and Avilab), and generates revenue through a mix of hardware sales (kiosks), recurring Qmatic cloud subscriptions, and professional services for implementation, integration, and consulting. Pricing is quote-based and not publicly disclosed. Marketing is content-driven via a bilingual Spanish/English blog and corporate social channels (LinkedIn, Twitter, Facebook), with co-marketing leverage from the Qmatic partnership.
Prisma Technologies Corporation firmographics
Firmographics- Name
- Prisma Technologies Corporation
- Legal name
- Prisma Technologies Corporation
- Website
- https://prismatechcorp.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Prisma Technologies Corporation is a Miami-based B2B integrator and Latin American Premier Solutions Partner for Qmatic, deploying cloud-based customer experience management, queue management, IoT RTLS, biometric identification, geomarketing, and AI/ML cybersecurity solutions to enterprise clients in Finance, Health, Retail, and Public Administration.
- Ownership category
- akta.pro rank
Prisma Technologies Corporation industry classification
Industry- Product category
- Customer Experience Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Fleet, Asset Tracking & Telematics Location Platforms (BPAMANAF)
- akta.pro secondary industry
- Data Analytics & Business Intelligence Services (BPAHALAC)
Keywords
Where Prisma Technologies Corporation is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Markets served
Prisma Technologies Corporation business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Operations
Revenue model
- Qmatic Solutions Subscription: Cloud-based subscription model for Qmatic solutions including hosting, maintenance, updates, and support bundled into a single subscription. Includes Qmatic Cloud Solutions, Qmatic Cloud Appointments, and Orchestra 7 management platform.
- Hardware Sales (Self-service Kiosks): Sale of self-service digital kiosks (Intro 5 to Intro 17 models) as physical reception and information distribution units for customer self-registration and queue management.
- Professional Services: Implementation, integration, and consulting services for enterprise clients deploying Qmatic solutions, cybersecurity, biometric identification, geomarketing, and location tracking solutions.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Prisma Technologies Corporation product offering
Product offeringCore offering
Prisma Technologies Corporation integrates and resells Qmatic customer experience management and queue management solutions across Latin America as the region's exclusive Premier Solutions Partner. The company also delivers proprietary IoT-based Real-Time Location System (RTLS) platforms for people and asset tracking, digital biometric identification systems, AI/ML-powered cybersecurity services, and geomarketing solutions. Offerings are packaged as cloud subscriptions, on-premise software, hardware (self-service kiosks), and professional implementation services for enterprise clients in Finance, Health, Retail, and Public Administration.
Product overview
Prisma Technologies Corporation is a 'phygital' technology integration company offering a portfolio of solutions centered on Qmatic customer experience management (its primary platform) alongside complementary specialized offerings. The Qmatic suite includes the Orchestra 7 platform (integrating appointment management, queue management, digital signage, and business intelligence), Qmatic Cloud Solutions (cloud-native deployment of the same capabilities), Self-Service Kiosks, Remote Assistance, WhatsApp Queue Integration, and the Spotlight App. Complementing the Qmatic portfolio, Prisma offers an RTLS (Real-Time Location System) platform based on IoT technology for indoor navigation and asset tracking, a Digital Biometric Identification platform for identity verification, a Geomarketing solution for geographic analysis, and AI/ML-powered Cybersecurity Services. Prisma is the only Premier Solutions Partner for Qmatic in Latin America. The company operates across four industry verticals: Finance, Health, Retail, and Public Administration.
Differentiator
Problem solved
Functional benefit
Products and services
- Qmatic Cloud Solutions Cloud-native customer experience and queue management platform providing virtual queuing, appointment booking, remote assistance, and WhatsApp integration for contactless customer journeys and real-time queue monitoring, sold to enterprise clients in Latin America.
- Qmatic Orchestra 7 Integrated customer experience management platform unifying appointment management, queue management, digital signage, self-registration check-in, staff notifications, and business intelligence analytics for enterprise deployments.
- Self-Service Kiosks
- RTLS (Real-Time Location System) Platform
- Digital Biometric Identification
- Geomarketing
- Cybersecurity Services
Quantifiable outcome
- 14% increase in customer buying initiative according to Forrester Research (referenced in customer experience content)
- +2 more outcomes
Companies that use Prisma Technologies Corporation
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
Prisma Technologies Corporation technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability8 records
Feature5 records
Prisma Technologies Corporation partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- QmaticcoreQmatic is Prisma Technologies Corporation's primary technology partner. Prisma is the only Premier Solutions Partner for Qmatic in Latin America, giving them exclusive rights to distribute Qmatic's customer experience management, queue management, digital signage, and appointment scheduling solutions throughout the Latin American market. This includes Qmatic Cloud Solutions, Orchestra 7 platform, self-service kiosks, and related integration services.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Prisma Technologies Corporation competitors and assessment
Company assessmentDirect peers
- Waitwhile: Waitwhile is a cloud-native virtual queueing and appointment management platform used by enterprises across healthcare, retail, and public services — directly overlapping with Prisma's Qmatic-based virtual queueing, appointment scheduling, and self-service kiosk offerings.
- NextME: NextME offers virtual queueing and appointment solutions focused on small and mid-sized businesses and select enterprise verticals, competing in the same queue management and customer experience category as Prisma's Qmatic deployment.
- Qudini: Qudini provides queue management, appointment scheduling, and customer journey software for retail, healthcare, banking, and government — the same verticals Prisma targets, making it a closely comparable CXM/queue management peer.
Emerging players
- Estimote: Estimote builds Bluetooth-based indoor location and asset tracking infrastructure used in healthcare and retail — overlapping with Prisma's IoT-based RTLS platform for indoor navigation and asset inventory.
Broad incumbents
- HID Global: HID Global is a large identity and biometric identification provider covering fingerprints, facial recognition, and iris authentication — directly comparable to Prisma's Digital Biometric Identification product serving banking, healthcare, and public sector clients.
- ServiceNow: ServiceNow's Customer Service Management and workflow automation suites address service journey, queueing, and omnichannel orchestration for large enterprises, representing the kind of broad incumbent Prisma competes against in regulated accounts.
- Qmatic: Qmatic is Prisma's primary technology partner and the original developer of the customer experience management and queue management platform Prisma distributes in Latin America. As the global product owner, Qmatic represents both Prisma's anchor partnership and the broader incumbent whose product suite Prisma resells and integrates.
- Idemia: Idemia is a global leader in biometric and digital identity solutions for financial inclusion, public security, and enterprise authentication, making it a direct large-scale comparable to Prisma's biometric identification offering.
- Genesys: Genesys is a global contact center and customer experience platform with omnichannel routing, queuing, and analytics capabilities that overlap materially with Prisma's CXM portfolio at the higher end of the enterprise market.
Regional players
- Latinia: Latinia is a Latin America-focused fintech customer communications and notifications specialist serving banks and financial institutions in the same geographies and verticals where Prisma deploys its CXM and biometric solutions.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Prisma Technologies Corporation social profiles
Digital presencePrisma Technologies Corporation financial estimates
Financial estimateRevenue estimate
Valuation estimate
Prisma Technologies Corporation leadership team
Management profileNumber of profiles
Profiles1 record
Prisma Technologies Corporation funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Prisma Technologies Corporation M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Prisma Technologies Corporation
What does Prisma Technologies Corporation do?
Prisma Technologies Corporation integrates and resells Qmatic customer experience management and queue management solutions across Latin America as the region's exclusive Premier Solutions Partner. The company also delivers proprietary IoT-based Real-Time Location System (RTLS) platforms for people and asset tracking, digital biometric identification systems, AI/ML-powered cybersecurity services, and geomarketing solutions. Offerings are packaged as cloud subscriptions, on-premise software, hardware (self-service kiosks), and professional implementation services for enterprise clients in Finance, Health, Retail, and Public Administration.
Is Prisma Technologies Corporation a public or private company?
Prisma Technologies Corporation is a private company. It is classified as unknown and is currently operating.
When was Prisma Technologies Corporation founded?
Prisma Technologies Corporation was founded in 2015. It employs 11 to 50 people.
Where is Prisma Technologies Corporation based?
Prisma Technologies Corporation is headquartered in Miami, United States, in the North America region.
How does Prisma Technologies Corporation make money?
Three revenue lines are on record. Qmatic Solutions Subscription is the primary driver. The others are hardware Sales (Self-service Kiosks) and professional Services.
Who are Prisma Technologies Corporation's main competitors?
Direct peers on record are Waitwhile, NextME and Qudini. Estimote is listed as an emerging player. Broad incumbents are HID Global, ServiceNow, Qmatic, Idemia and Genesys. Latinia is listed as a regional player.
Does Prisma Technologies Corporation have an API?
No public API is recorded for Prisma Technologies Corporation.
What industry is Prisma Technologies Corporation in?
Prisma Technologies Corporation's product category is Customer Experience Management Software. Its primary akta.pro industry code is BPAMANAF, Fleet, Asset Tracking & Telematics Location Platforms, with a secondary code of BPAHALAC, Data Analytics & Business Intelligence Services. Its NAICS code is 54151 and its SIC code is 7370.