Ticos Systems AG

What Ticos Systems AG does

Ticos Systems AG is a Swiss-headquartered vertical software and hardware vendor specializing in management systems for fitness studios, swimming pools, wellness facilities, and thermal baths in the DACH region. Founded in 2017 and operating through a Swiss parent in Neuhausen am Rheinfall and a wholly-owned German subsidiary in Hilzingen (Ticos Systems Deutschland GmbH), the company serves more than 100 installations across Switzerland and Germany with named customers including Frankfurter Bäder, Bäderland Hamburg, Stadtwerke Rottenburg, Obermain Therme, and Bogn Engiadina Scoul.

The product portfolio centers on two proprietary software platforms — PERFECT for fitness studios and T4000 for pools and wellness facilities — supported by modular add-ons such as the Ticos.Webshop (24/7 online ticketing and subscriptions), WebOffice browser interface, and a mobile app. The hardware layer includes the proprietary VK5000 payment/sales terminal (RKSV-ready), turnstiles and access control portals, digital locker systems, info terminals, and a range of RFID/NFC/Legic media (wristbands, cards, mobile badges). Integrations span DATEV, SAP, Salesforce, Abacus, Bexio, Sage, Navision, MailChimp, protel, Payfix, NCR Orderman, TCPOS, EGYM, and Milon, anchoring Ticos within customers' broader operational stacks. The T4000 cash register export interface is GoBD-certified by Audicon GmbH.

The business model combines software licensing/subscriptions, hardware sales, modular tiered support and maintenance contracts (Basis, Pikett, Komfort) billed monthly based on facility size and complexity, managed server services, and consulting/project planning. Distribution is direct, via Swiss and German sales teams, with go-to-market supported by memberships in industry associations (EWA, SFGV, DSSV, VHF, GSK) and a Swiss Made Software certification. The company is privately held under the Ticos Systems Group holding, with Michael Schuler serving as managing director (Geschäftsführer) for both the Swiss and German entities.

Name

Ticos Systems AG

Legal name

Ticos Systems AG

Website

https://ticos-systems.ch

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Ticos Systems AG provides vertical software (PERFECT for fitness, T4000 for pools/wellness) and proprietary hardware (access control, VK5000 terminals, lockers) to fitness studios, swimming pools and wellness facilities across Switzerland and Germany.

Ownership category

akta.pro rank

Headquarters

HQ city

Schaffhausen

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Sale of T4000 and PERFECT software solutions to fitness studios, pools and wellness facilities with various licensing models including support and maintenance contracts.
2. Hardware Sales: Sale of complementary hardware including VK5000 vending machines, access control systems, turnstiles, digital locker systems, terminals, and media (chip bracelets, RFID cards, NFC/Bluetooth badges).
3. Support and Maintenance Contracts: Modular support and maintenance contracts (Basis, Pikett, Komfort tiers) with monthly billing based on facility size, number of installations, users, terminals and complexity. Includes software updates, error correction, telephone and written support, knowledge database, customer forum, and feature request platform.
4. Server Options and Add-on Services: Additional services including NAS backup, cloud backup, replacement server provision, antivirus software, server monitoring, managed firewall, and Windows update service.
5. Consulting and Project Planning: Independent consulting services with the goal of finding the best solution for customers, and forward-looking planning and visualization of processes and construction projects based on years of experience.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Ticos Systems AG develops and sells proprietary vertical software (PERFECT for fitness studios; T4000 for swimming pools, spas and wellness facilities) together with bundled hardware (Ticos.VK5000 payment terminals, turnstiles/portals, digital lockers, info terminals, RFID/NFC media) and supporting add-on modules (Ticos.Webshop online ticket sales, WebOffice browser interface, mobile app). It also delivers consulting/project-planning services and tiered support and maintenance contracts (Basis, Pikett, Komfort) to fitness, pool and wellness operators in Switzerland and Germany.

Product overview

Ticos Systems AG provides a dual-core software platform architecture consisting of PERFECT (fitness industry software) and T4000 (baths and wellness software), complemented by specialized hardware solutions including the Ticos.VK5000 payment terminal, access control systems, digital lockers, and info terminals. Both software platforms offer comprehensive administrative, operational, and business management capabilities with optional add-on modules such as the Ticos.Webshop online extension and WebOffice web interface. The products support various media technologies (Mifare, Legic, Hitag, NFC, RFID) and integrate with third-party solutions including DATEV accounting, Salesforce CRM, SAP ERP, protel hotel management, and Payfix POS. Support and maintenance services are delivered through tiered contracts with options for server backup, virus protection, firewall management, and Windows update services.

Differentiator

Problem solved

Functional benefit

Brands

• PERFECT: Software solution for the fitness industry, offering integrated access control, member management, course booking, reporting, vending machine integration, and gastronomy interface
• T4000
• Ticos.Webshop
• Ticos.VK5000

Products and services

• PERFECT Comprehensive software solution for fitness studios providing member management, integrated access control with turnstiles and portals, course booking and scheduling, reporting and document management, inventory management, and integration with vending machines and gastronomy (POS) systems. Targeted at fitness studios and gyms in Switzerland and Germany, with the product cited as proven in over 100 facilities.
• T4000 Feature-rich software for swimming pools, spas, thermal baths and wellness facilities offering administration, member and contract management, course management, inventory management, gift voucher management, GoBD-compliant cash register, WebOffice browser interface, mobile app and integration with access-control hardware and Ticos.Webshop. Reference users include Bogn Engiadina Scoul, Frankfurter Bäder, Obermain Therme, Bäderland Hamburg, Stadtwerke Rottenburg and Gemeinde Bottmingen.
• Ticos.Webshop Fully integrated online shop extension for T4000 that enables customers to purchase tickets, subscriptions and vouchers or make reservations 24/7, with customer accounts, administration, SSL-encrypted data transmission and customizable print-at-home vouchers aligned with corporate branding.
• WebOffice (T4000 browser interface) Web-based administration interface for T4000 accessible from any workstation via browser, providing centralized management of pricing, staff, reports and system settings.
• T4000 Mobile App Mobile application for T4000 providing on-the-go access to critical facility data and management functions for bath and wellness operators.
• Ticos.VK5000 Sales Terminal Specially developed payment and sales terminal for pool, fitness and sports facilities with integrated EC card terminal, ticket/receipt printing with barcode or QR code, prepared for Austrian RKSV cash register security regulation, and optionally equipped with RFID, Bluetooth or NFC.
• Access Control Systems (turnstiles and portals) Turnstiles and portals for access control to secured areas, buildings or other security-relevant zones, suitable for indoor and outdoor use in fitness, pool and wellness facilities.
• Digital Locker Systems Digital locker locking systems for secure storage management in fitness and pool facilities, compatible with the Ticos credential media portfolio.
• Info Terminals Information terminals for customer self-service and facility information display in fitness, pool and wellness venues.
• Data Carriers and Media (Mifare / Legic / Hitag / NFC / RFID) Flexible credential options including Mifare, Legic, Hitag, NFC and RFID technologies delivered as wristbands, cards and mobile phone badges compatible with the Ticos access control and payment systems.
• Consulting and Project Planning Services Independent consulting aimed at finding the best solution for customers, plus forward-looking planning and visualization of processes and construction projects for fitness, pool and wellness operators, leveraging the company's years of operational experience.
• Support and Maintenance Contracts (Basis / Pikett / Komfort) Modular subscription-based support and maintenance offering covering software updates, error correction, telephone and written support, knowledge database access, moderated customer forum, feature-request platform, on-call standby support, priority response under 15 minutes, plus server add-on options (NAS backup, cloud backup, replacement server, antivirus, server monitoring, managed firewall and Windows update service).

Quantifiable outcome

• Over 100 facilities managed with PERFECT software in Germany and Switzerland

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• NCR OrdermancoreTechnology or IntegrationIntegration partner for Point-of-Sale terminals and order management systems, specifically used in gastronomy areas of fitness and pool facilities.
• DATEVcoreTechnology or IntegrationAccounting and financial management software integration partner for German market compliance.
• PayfixcoreTechnology or IntegrationCashless payment and point-of-sale system integration for gastronomy areas in fitness facilities. Connected via interface to PERFECT software for seamless system integration.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Mindbody: Large US-based SaaS platform for fitness, wellness and beauty businesses. Targets the same end customer (studios and wellness operators) as PERFECT but at much larger scale and with broader international reach.
• ClubReady: US-headquartered club management software for fitness franchises and multi-location studios. Comparable to PERFECT on member management, billing and access control, but focused on US franchise networks rather than DACH independents.
• BRP Commerce: Vendor of business management software (The Club OS, SpaSoft) for fitness clubs, day spas and salons. Overlaps with Ticos on fitness/wellness software functionality at a multi-vertical scale.

Direct peers

• PerfectGym: Polish-founded vertical SaaS platform for fitness and club operators with strong presence in DACH and other European markets. Directly comparable to PERFECT in feature scope (member management, access control, billing) and target customer.
• Magicline (by BLC): Germany-based cloud SaaS for fitness studios, providing member management, access control and billing. The leading domestic rival to PERFECT in the German market and the most direct competitor for Ticos's fitness studio accounts.
• Skidata: Austrian-headquartered access control and ticketing solutions provider for leisure facilities, ski resorts and urban mobility. Comparable to Ticos's turnstile and access control hardware layer and to its municipal/leisure customer footprint.

Emerging players

• Egym: Munich-based smart fitness equipment and connected-training platform. Listed as a Ticos integration partner; competes at the equipment layer within the same gym end-customer base rather than at the management software layer.
• n人寿 Pool-Software (e.g., BäderSuite): Niche German software vendor focused on municipal and commercial pool/facility operations. Directly comparable to T4000 in functional scope (admission, cash register, course management) for the same municipal bath buyer.

Others

• protel Hotelsoftware: Hotel and leisure facility management software vendor. Listed as a Ticos integration partner; adjacent rather than directly competitive, serving lodging operators that Ticos pools/wellness customers sometimes also own.
• DATEV: Dominant German tax and accounting software provider for SMBs and public-sector operators. Integrated with Ticos rather than competing with it, but represents the accounting backbone that shapes municipal procurement decisions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ticossystems

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ticos Systems AG