What TradePRO does

tradePRO (legal name tradePRO Group, LLC) is a privately held managed repair network founded in 2009 just outside of Nashville, Tennessee, and headquartered at 588 Nashville Pike, Gallatin, TN. The company began as a water, fire, and storm damage restoration provider and has evolved into a network intermediary that connects property and casualty insurance carriers with a certified network of trade professionals to handle policyholder property damage claims. Its services span flooring repair and replacement, reconstruction, water mitigation, fire mitigation, mold remediation, and contents pack-out, delivered under service divisions branded Certified Flooring & Interiors, Certified Restoration Experts, Certified Bill Review, and Certified Pack-Out.

Operationally, tradePRO functions as a coordination layer across three constituencies: insurance carriers, policyholders (home and business owners), and licensed, insured, background-checked contractors. Its core technology is a mobile project management platform for contractors, supported by direct integration into major insurance claims platforms Verisk and CoreLogic for referral acceptance and estimate submission. A structured "1-8-24 Response System" governs service delivery—contact with the policyholder within 1 hour of referral, inspection within 8 business hours, and estimate submission within 24 hours of inspection—managed by dedicated project coordinators, with work carrying a 5-year installation and workmanship warranty plus the material manufacturer warranty.

The business model is B2B2C: tradePRO earns managed repair program fees from carriers for handling the repair lifecycle from claim referral through completion, and monetizes its contractor network by supplying qualified insurance claim leads in exchange for network participation. Go-to-market is sales-led for acquiring carrier partners (via service level agreements) and channel/referral-driven for contractor recruitment and claim intake through Verisk and CoreLogic. No public pricing is disclosed. The company reports service level agreements with multiple top-10 U.S. property and casualty carriers and states nationwide U.S. coverage. Headcount is in the 11-50 range, and the company is led by President Patrick Lees.

Name

TradePRO

Legal name

tradePRO Group, LLC

Website

https://tradeprorepairs.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

tradePRO is a U.S. managed repair network connecting property and casualty insurance carriers with certified flooring and restoration contractors, coordinating policyholder claims—flooring, reconstruction, water, fire, and mold mitigation—end-to-end via dedicated project coordinators and Verisk/CoreLogic integrations.

Ownership category

akta.pro rank

Headquarters

HQ city

Gallatin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Managed Repair Program Fees: tradePRO earns fees from insurance carriers for managing the repair process from claim referral through project completion. The company coordinates between carriers, policyholders, and contractors.
2. Contractor Network Referral: tradePRO connects certified contractors with insurance claim work, providing qualified leads to its contractor network members in exchange for program participation.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

TradePRO operates a managed repair network that connects insurance carriers with certified flooring and restoration contractors to handle property damage insurance claims from inspection through repair completion. Services include flooring repair and replacement, water and fire mitigation, mold remediation, reconstruction, contents pack-out, and bill review, all coordinated by dedicated project coordinators using a 1-8-24 response system.

Product overview

TradePRO operates as a unified managed repair network platform consisting of the Certified Repair Program that connects insurance policyholders with certified trade professionals. The platform offers distinct service divisions: Certified Flooring & Interiors (flooring repair, cabinets, countertops, drywall, painting), Certified Restoration Experts (water, fire, and related peril mitigation), Certified Bill Review (estimate accuracy review and contractor negotiation), and Certified Pack-Out (contents handling). All services are coordinated through dedicated project coordinators using a 1-8-24 response system, with services available to home/business owners, insurance carriers, and contractors.

Differentiator

Problem solved

Functional benefit

Products and services

• Certified Repair Program The primary managed repair network program that connects home and business owners with certified trade professionals to handle property damage insurance claims, providing end-to-end project management from inspection through repair completion with dedicated project coordinators and a 1-8-24 response system.
• Certified Flooring & Interiors Specialized repair and replacement services for all types of floor coverings, cabinets, countertops, painting, and drywall, delivered by certified flooring experts within the TradePRO network for insurance carrier claims and property owners.
• Certified Restoration Experts Emergency service solutions available 24/7 for water, fire, and related peril damages including repair and reconstruction services, provided by certified restoration professionals for insurance carriers and property owners.
• Certified Bill Review Estimate review service in which TradePRO reviews repair estimates for accuracy and negotiates with contractors on behalf of insurance carriers to ensure guideline compliance and appropriate cost management.
• Certified Pack-Out Contents handling service that manages the packing, cleaning, and storage of personal belongings during repair and restoration projects, coordinating move-out and move-back logistics for property owners and insurance carriers.

Quantifiable outcome

• Average estimate completion in 5 days
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Multiple Top-10 Insurance CarrierscoreChannel Partner/ Reseller/ DistributortradePRO has established service level agreements with some of the most recognized property and casualty insurance carriers in the United States. These carrier partners refer policyholders to tradePRO for managed repair services including flooring, restoration, and reconstruction.
• VeriskcoreTechnology or IntegrationtradePRO integrates with Verisk claims platform to accept referrals directly from insurance carriers and submit estimates in carrier-compatible formats.
• CoreLogiccoreTechnology or IntegrationtradePRO integrates with CoreLogic claims platform to accept referrals directly from insurance carriers and submit estimates in carrier-compatible formats.
• Home Depot (ProExtra Program)minorStrategic or Co-development PartnertradePRO offers its contractor network members access to Home Depot ProExtra purchasing advantage, providing purchasing benefits and discounts for materials needed on repair projects.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Crawford & Company (Contractor Connection): Crawford & Company operates Contractor Connection, a managed repair network that connects insurance carriers with certified contractors for property claims — the same core model tradePRO runs at smaller scale. It is the most direct large-scale peer.
• Sedgwick (managed repair / contractor solutions): Sedgwick operates large-scale managed repair and contractor network programs for P&C carriers and is a direct competitor for carrier SLAs, claim referrals, and certified contractor coordination across the U.S.

Broad incumbents

• ServiceMaster Restore: ServiceMaster Restore is a national franchise network providing water, fire, and mold restoration services that overlaps heavily with tradePRO's Certified Restoration Experts division and competes for the same insurance carrier referrals.
• Servpro Industries: Servpro operates the largest national franchise network for water and fire restoration and is a frequent preferred vendor for major insurance carriers, making it a broad incumbent comparable to tradePRO on the restoration and reconstruction side.
• PuroClean: PuroClean is a national franchise system for property damage restoration and remediation, overlapping with tradePRO's Certified Restoration Experts offering for water, fire, and mold claim work directed by insurance carriers.
• Rainbow International (Neighborly): Rainbow International, part of Neighborly, is a national franchise restoration network handling insurance-dispatched water, fire, and mold claims — directly comparable to the restoration/reconstruction verticals in tradePRO's service portfolio.

Emerging players

• First Onsite Property Restoration: First Onsite is a large North American restoration and reconstruction provider serving insurance claims, overlapping with tradePRO's water/fire mitigation and reconstruction services as a growing competitor with similar carrier-led demand.
• Polygon Group (formerly BMS Cat / Polygon US): Polygon provides property damage restoration and temporary climate solutions to insurance carriers, comparable to tradePRO's emergency mitigation and reconstruction services for property claim workflows.

Others

• Verisk (Property Estimating Solutions): Verisk is both an integration partner and an ecosystem enabler for tradePRO, providing the claims platform through which referrals and estimates flow. It is adjacent infrastructure rather than a direct competitor, but its evolving claims automation offerings shape tradePRO's distribution channel.
• CoreLogic (Cotality): CoreLogic operates claims and property data platforms that, like Verisk, integrate directly with tradePRO for referrals and estimate submission. It is a channel partner and ecosystem participant rather than a managed repair competitor, but it influences carrier workflows tradePRO depends on.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/tradePROrepairs

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TradePRO