Sprechstunde.online

What Sprechstunde.online does

Sprechstunde.online, operated by Zava Sprechstunde Online GmbH and headquartered in Essen, Germany, is a KBV-, KZBV-, and GKV-SV-certified video consultation platform that enables licensed German healthcare providers to conduct reimbursable remote video appointments with both statutory and privately insured patients. The platform is built on peer-to-peer WebRTC video transmission hosted on BSI C5 Type 2-certified Hetzner cloud infrastructure in Germany, with Art. 42 DSGVO data protection certification and information security certification under BMV-Ä, positioning it as a compliance-grade telemedicine offering. Patients join consultations either via invitation links or through an integrated online appointment booking module, and a Video-API is exposed for third-party healthcare software integrations.

The business model combines multiple revenue streams: tiered monthly subscriptions (EXPERT, BUSINESS, ENTERPRISE) starting at €12.90/month after a 14-day free trial, a PAY-PER-CALL usage-based model with setup fee, and a 15% transaction fee on online bookings. Distribution follows a product-led growth motion — self-serve registration in five minutes — with an enterprise field sales tier for larger practices and API-driven integrations. Customers span at least seven segments: physicians (primary), psychotherapists, pharmacists, Heilmittelerbringer (therapists), Hebammen (midwives), Pflegekräfte/Pflegeberater (caregivers and §7a care consultants), and public health departments (Gesundheitsämter) following the PDT recommendation from the Akademie für öffentliches Gesundheitswesen.

Management is led by CEO Tim Schneider (also CEO of sister company Zava Global GmbH) and Managing Director David Meinertz. The company is privately held with no disclosed venture or private equity backing, has operated since 2015, and employs 11–50 people. Channel partnerships include Terminland and eTermin for appointment booking distribution, and reference logos include Uniklinik Essen, Uniklinik Göttingen, dubidoc, and the BPA and BVOU professional associations.

Name

Sprechstunde.online

Legal name

Zava Sprechstunde Online GmbH

Website

https://sprechstunde.online

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Sprechstunde.online is a KBV-certified German video consultation platform that lets licensed healthcare providers run reimbursable remote appointments with statutory and privately insured patients via a peer-to-peer WebRTC product, sold on tiered subscriptions plus usage-based and transaction-fee pricing.

Ownership category

akta.pro rank

Product category

Telemedicine software

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (HLALAAAA), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Telemedicine software
• Video consultation platform
• Healthcare compliance software
• Medical practice management
• Online appointment booking

Headquarters

HQ city

Essen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription Plans (EXPERT, BUSINESS, ENTERPRISE): Monthly subscription fees for video consultation services with tiered features including secondary staff access in BUSINESS and ENTERPRISE plans. Starting price at €12.90/month after 14-day free trial.
2. PAY-PER-CALL: Pay-per-consultation model with fixed fee per call plus setup fee, suitable for providers with irregular consultation volumes
3. Transaction Fee on Bookings: 15% transaction fee on the sales price for bookings made through the online booking system, deducted from practitioner revenues

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Sprechstunde.online provides a KBV-, KZBV-, and GKV-SV-certified video consultation platform that enables licensed healthcare providers in Germany to conduct secure peer-to-peer video appointments with patients and bill statutory and private health insurers. The platform supports two patient engagement flows—direct invitation links and integrated online appointment booking—and is offered through tiered subscriptions with an optional Video-API for enterprise integrations.

Product overview

Sprechstunde.online operates as a unified telemedicine platform providing KBV-, KZBV-, and GKV-SV-certified video consultation services for healthcare providers across Germany. The core product is the Videosprechstunde platform, which offers two patient engagement pathways: (1) invitation links sent by providers via email or SMS, and (2) online appointment booking through the integrated Terminbuchung module. The platform is offered through tiered subscription plans (EXPERT, BUSINESS, ENTERPRISE) and a PAY-PER-CALL model, with the BUSINESS plan including a secondary staff access account and the online booking feature. A Video-API extends the platform to developer integrations. The platform supports billing with statutory health insurers (gesetzlich Versicherte) and private insurers, with peer-to-peer video transmission for privacy.

Differentiator

Problem solved

Functional benefit

Products and services

• Videosprechstunde (Video Consultation Platform) KBV-, KZBV- and GKV-SV-certified video consultation platform enabling licensed healthcare providers to conduct secure, peer-to-peer video appointments with patients and bill statutory and private health insurers. Supports patient invitation via link (email/SMS) and online appointment booking.
• PAY-PER-CALL Usage-based billing option for the video consultation platform with a fixed setup fee plus per-call charges, designed for providers with irregular or low consultation volumes.
• Video-API Developer-facing API enabling integration of Sprechstunde.online's video consultation capabilities into third-party healthcare applications and platforms, typically used by enterprise and software partners.
• Online-Terminbuchung (Online Appointment Booking) Patient-facing appointment booking module integrated with the platform that allows patients to select visit reasons and available time slots directly through the provider's profile.

Quantifiable outcome

• 86% of pediatric cases can be fully resolved via video consultation (Hesse data, October 2025)
• +2 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Hetzner Online GmbHcoreTechnology or IntegrationCloud infrastructure provider hosting all video consultation data on servers in Germany. BSI C5 Type 2 certified. Data processing occurs exclusively in Germany according to German data protection standards.
• MANGOPAY SAcoreTechnology or IntegrationPayment services provider (registered in Luxembourg under No. B173459) handling payment transactions between healthcare providers and patients for online bookings. Framework contract governs payment processing.
• Projektbüro Digi-Tools, Akademie für öffentliches GesundheitswesencoreStrategic or Co-development PartnerOfficial recommendation for use of Sprechstunde.online in German public health departments (Gesundheitsämter). PDT-Empfehlung certification demonstrating compliance with public health digital tool standards.
• Kassenärztliche Bundesvereinigung (KBV)coreTechnology or IntegrationRegulatory certification body providing KBV, KZBV, and GKV-SV certification enabling the platform to be used for billing statutory health insurance patients.
• TerminlandminorChannel Partner/ Reseller/ DistributorOnline appointment booking platform integration partner, allowing practices to offer integrated scheduling alongside video consultations.
• eTerminminorChannel Partner/ Reseller/ DistributorOnline appointment booking platform integration partner for healthcare provider scheduling integration.
• Uniklinik EssenminorStrategic or Co-development PartnerUniversity hospital partnership, likely involving use of video consultation services for patient care.
• Uniklinik GöttingenminorStrategic or Co-development PartnerUniversity hospital partnership, likely involving use of video consultation services for patient care.
• ZavacoreStrategic or Co-development PartnerRelated company under the Zava group (Zava Global GmbH, Zava Telemedizin Campus) providing broader telemedicine ecosystem and services. Same management team (Tim Schneider as CEO).

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Doctolib: Leading European telehealth and practice-management platform with a strong German footprint offering KBV-certified video consultations alongside appointment booking. Directly competes for the same German healthcare provider customer base with a much larger sales and marketing engine.
• Zava (Zava Global GmbH): Parent-group affiliate and one of Europe's largest telemedicine providers operating in the UK, Germany, France, and Ireland. Shares the same CEO (Tim Schneider) as Sprechstunde.online and offers overlapping video consultation services to patients and providers in Germany.
• Arztkonsultation.de: German telemedicine provider offering certified video consultations across multiple specialties. Directly competes for the same SHI-billing physicians and similar patient segments in Germany.
• Patientus: German KBV-certified video consultation platform for physicians and psychotherapists. Closely overlaps with Sprechstunde.online's core offering and target customer base of SHI-billing providers.
• TeleClinic: German telemedicine platform providing video consultations with doctors across specialties and direct patient access. Competes for both provider-side adoption and patient-facing telehealth demand in the German market.
• samedi GmbH: Berlin-based healthcare scheduling and care coordination platform with integrated video consultation features. Competes for German practice software wallet share, where Sprechstunde.online also sells its BUSINESS plan and Video API.

Emerging players

• Doccura: Smaller German platform offering KBV-certified video consultations and appointment booking targeted at physicians and psychotherapists. Comparable in size and feature scope to Sprechstunde.online's core offering.

Broad incumbents

• CompuGroup Medical (CGM): One of Europe's largest e-health companies providing practice software, hospital information systems, and certified video consultation modules (CLICKDOC) to physicians. A broad incumbent that overlaps with Sprechstunde.online across German provider software buyers.

Regional players

• Medgate Deutschland: Swiss-headquartered telemedicine provider with German operations, offering KBV-equivalent compliant video consultations. Comparable telemedicine model and European regulatory environment, though primarily Swiss-centric.

Others

• Terminland (eTermin): German online appointment booking platform with which Sprechstunde.online maintains a channel/integration partnership. Adjacent category (scheduling rather than video) but serves the same German SMB healthcare provider market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/sprechst_online

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sprechstunde.online