Patientus
- Company typePrivate
- Founded2017
- HeadquartersBerlin, Germany
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Patientus does
Patientus, headquartered in Berlin, is a white-label medical video consultation platform that enables German healthcare providers to conduct KBV-certified virtual appointments under the client's own corporate brand. Founded in 2017 as a brand of jameda GmbH — Germany's leading physician rating and appointment booking platform — Patientus operates exclusively as a B2B infrastructure provider, not as a direct-to-patient service. Its single product, the "Patientus White Label Videosprechstunde," delivers real-time peer-to-peer video consultations with TSL encryption, document/file exchange, screen sharing, group calls, a collaborative whiteboard, chat, background blur, practitioner profiles, online-bookable appointments, single-appointment scheduling, automated email confirmations, and post-consultation patient surveys with real-time analytics. The platform supports German and English out of the box and accepts requests for additional languages.
Patientus firmographics
Firmographics- Name
- Patientus
- Legal name
- jameda GmbH
- Website
- https://patientus.de
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Patientus industry classification
Industry- Product category
- Telemedicine Video Consultation Software
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)
- akta.pro primary industry
- Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)
- akta.pro secondary industries
- General Medical Virtual Primary Care (Payer-Branded) (HLALACAA), Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)
Keywords
Where Patientus is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Patientus business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- White Label Licensing: Patientus licenses its white-label video consultation platform to large healthcare clients (hospital chains, health insurers, KIS/PVS providers, occupational health services, startups) who deploy it under their own corporate brand. This is a recurring licensing model with multi-year contracts typical for enterprise B2B arrangements.
- API/SDK Integration Licensing: Revenue generated from providing openAPI access and SDK integrations to third-party product providers (KIS/PVS vendors) who embed the video consultation functionality into their existing software products.
Go-to-market motion3 records
Distribution channels3 records
Marketing channels3 records
Patientus product offering
Product offeringCore offering
Patientus provides a KBV-certified white-label video consultation platform that enables healthcare organizations to offer virtual medical appointments to patients under their own corporate brand. The web-based platform supports peer-to-peer video calls with TSL encryption, appointment scheduling, document exchange, screen sharing, group calls, whiteboard, chat, and multi-language communication. It also offers an openAPI and Frontend/Backend SDKs for KIS/PVS software vendors to embed the certified video consultation directly into their practice management products.
Product overview
Patientus offers a single unified white-label video consultation platform called 'Patientus White Label Videosprechstunde.' This KBV-certified platform enables healthcare providers (clinics, insurance companies, occupational health services) to offer video consultations under their own corporate branding. The platform includes built-in features for appointment scheduling, multi-language support, document exchange, screen sharing, chat, group calls, whiteboard collaboration, patient surveys, and provider profile management. Integration is available via openAPI with Frontend and Backend SDKs.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Doctors can bill video consultations via GOP 01439 using the Versicherten-, Grund- or Konsiliarpauschale from 01.10.2019
Companies that use Patientus
Customer profileNamed customers23 records
Segments6 records
Ideal customer profiles6 records
Patientus technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature17 records
Patientus partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- jameda GmbHcorePatientus White Label is a brand of jameda GmbH, Germany's leading physician rating and appointment booking platform. jameda serves as the parent company and primary distribution partner, directing individual doctors and patients to use Patientus-powered video consultations via jameda.de. jameda also handles individual doctor and patient-facing video consultation services directly.
- datenschutz cert GmbHcoredatenschutz cert GmbH conducted a comprehensive audit of Patientus's portal and video consultation platform according to the ips® (internet privacy standards) framework — a nationally recognized standard for information security and data privacy. Patientus was awarded the ips® Gütesiegel, confirming compliance with German data protection requirements.
- Kassenärztliche Bundesvereinigung (KBV)corePatientus is a KBV-certified video service provider under Annex 31b to the Bundesmantelvertrag – Ärzte SGB V, meeting all KBV and GKV-Spitzenverband technical requirements for practice and video service. This certification enables doctors using Patientus to bill video consultations via EBM codes (GOP 01439) covered by statutory health insurers.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Patientus competitors and assessment
Company assessmentEmerging players
- MindDoc: German digital mental-health platform offering video-based therapy sessions. Comparable as a Germany-based video consultation provider for licensed practitioners, though narrower in clinical scope than Patientus.
- Doccura: German doctor-appointment-booking and video-consultation platform. Comparable to Patientus as a German telehealth booking + video platform, though smaller and more consumer-focused.
Direct peers
- Zava: European direct-to-consumer telehealth provider offering video consultations and online prescriptions across multiple countries. Comparable to Patientus as a European telehealth platform, though with a primarily DTC rather than white-label model.
- Doctolib: France-headquartered but a major telehealth and appointment-booking player in Germany. Competes with Patientus for hospital, payer and physician video-consultation deployments and dwarfs it on funding, brand recognition and product breadth.
- samedi: Berlin-based provider of online appointment scheduling and video consultation infrastructure for hospitals and physician networks in Germany. Closest direct white-label peer for German hospital and clinic video consultation deployments.
- Kry (Livi): European direct-to-consumer and payer-partnered telehealth operator active across multiple EU markets. Comparable to Patientus as a European video-consultation platform serving insurers and patients under its own brand, though with a different primary GTM.
- TeleClinic: German telemedicine platform offering video consultations to patients and partnered with statutory health insurers — a direct competitor for the payer-sponsored and direct-to-consumer virtual care business that Patientus enables via white-label.
- medatixx: Leading German KIS/PVS vendor and listed Patientus customer/partner. Comparable because it both resells Patientus white-label and competes as a vertically integrated practice software provider that could ultimately insource telehealth features.
Broad incumbents
- CompuGroup Medical (CGM): Largest European vendor of physician practice software (KIS/PVS) with its own telehealth modules (e.g., CLICKDOC). Directly competes with Patientus as both an integrated KIS vendor offering video consultations and a white-label channel partner to physicians and hospitals.
- jameda: Patientus's parent company and Germany's leading physician rating and appointment-booking platform. Comparable because jameda itself offers video consultations to end users using Patientus technology, making it both distribution partner and adjacent competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Patientus social profiles
Digital presencePatientus compliance and trust
Trust signalCompliance2 records
Patientus financial estimates
Financial estimateRevenue estimate
Valuation estimate
Patientus leadership team
Management profileNumber of profiles
Patientus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Patientus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Patientus
What does Patientus do?
Patientus provides a KBV-certified white-label video consultation platform that enables healthcare organizations to offer virtual medical appointments to patients under their own corporate brand. The web-based platform supports peer-to-peer video calls with TSL encryption, appointment scheduling, document exchange, screen sharing, group calls, whiteboard, chat, and multi-language communication. It also offers an openAPI and Frontend/Backend SDKs for KIS/PVS software vendors to embed the certified video consultation directly into their practice management products.
Is Patientus a public or private company?
Patientus is a private company. It is classified as corporate owned and is currently operating.
When was Patientus founded?
Patientus was founded in 2017. It employs 1 to 10 people.
Where is Patientus based?
Patientus is headquartered in Berlin, Germany, in the Europe region.
How does Patientus make money?
Two revenue lines are on record. White Label Licensing is the primary driver. The others are API/SDK Integration Licensing.
Who are Patientus's main competitors?
Emerging players on record are MindDoc and Doccura. Direct peers are Zava, Doctolib, samedi, Kry (Livi), TeleClinic and medatixx. Broad incumbents are CompuGroup Medical (CGM) and jameda.
Does Patientus have an API?
Yes. Patientus offers an openAPI (Advanced Programming Interface) with SDKs for integration. The Frontend SDK integrates into the customer's frontend with configurable options for appointment information (participants, time, date) displayed in the video consultation. The Backend SDK integrates into the customer's backend and handles API communication, retrieving valid session IDs based on Termin-ID for video consultation participants. Supported frontend frameworks include agnostic JS, AngularJs, and on request vue.js and react. Developer documentation is at www.patientus.de/wp-content/uploads/2023/04/Patientus-Frontend-API-Dokumentation.pdf.
What industry is Patientus in?
Patientus's product category is Telemedicine Video Consultation Software. Its primary akta.pro industry code is HLALABAD, Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology), with a secondary code of HLALACAA, General Medical Virtual Primary Care (Payer-Branded). Its SIC code is 7370.