Harley Therapy Platform

What Harley Therapy Platform does

Harley Therapy Platform Ltd operates harleytherapy.com, a UK-focused online marketplace that connects individual therapy clients with qualified, accredited counsellors and psychotherapists for online and in-person sessions. The platform exposes searchable therapist profiles, live availability calendars with real-time instant booking, automated pre-session PHQ9 and GAD7 self-assessments, secure Stripe-backed payments, and a therapist-side portal for calendar management and client referrals. It is the digital extension of Harley Therapy Limited, the Harley Street clinic group founded by Dr. Sheri Jacobson in 2006, and sits within a corporate group alongside HT Management Services Ltd under common founder ownership.

The platform monetises through a take-rate model acting as agent for therapists: it collects 100% of the session fee (inclusive of VAT) on each client's first booked session and 10% plus VAT on subsequent sessions, with session prices typically ranging £166–£179 per 50-minute appointment. A separate client service fee applies (£5.95 under £100; 6% above). Therapists join via an invite-only process and pay no subscription; revenue is generated only on successful referrals. The platform supports over 1,000 UK practitioners and reports 200,000+ monthly visitors, 5,000+ verified reviews, and a blog with 2M+ annual readers, generating organic top-of-funnel demand that converts into therapist bookings. Operations are headquartered in London, the company employs 11–50 staff, and customer concentration is low by construction of the marketplace model.

Name

Harley Therapy Platform

Legal name

Harley Therapy Platform Ltd

Website

https://harleytherapy.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Harley Therapy Platform is a UK online marketplace connecting individual therapy clients with 1,000+ accredited counsellors and psychotherapists via real-time booking, automated assessments, and Stripe-backed payments, operating as the digital extension of Dr. Sheri Jacobson's 2006 Harley Street clinic group.

Ownership category

akta.pro rank

Product category

Mental Health Services Marketplace

NAICS

Offices of Mental Health Practitioners (except Physicians) (62133)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Couples & Family Therapy Teletherapy Platforms (HLALAEAG)

Keywords

• Online therapy booking
• Mental health platform
• Therapist marketplace
• Psychotherapy services
• Counsellor directory

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations, Others

Revenue model

1. Commission on Therapy Sessions: Harley Therapy Platform acts as agent for therapists, collecting pre-payments from clients and deducting commission at source. Commission rates: 100% inclusive of VAT on all initial sessions booked by clients, 10% + VAT on subsequent sessions. For therapist-invited clients via the invite process, commission is 10% + VAT for all sessions. Session prices range from approximately £166-£179 per session.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Harley Therapy Platform operates harleytherapy.com, a UK online booking marketplace that connects individual clients seeking counselling and psychotherapy with over 1,000 vetted, independent UK therapists for online or in-person sessions. It provides live availability calendars, instant booking, automated Stripe-backed payments, PHQ9/GAD7 client assessments, and a therapist practice management portal, taking a tiered commission on each session in lieu of any subscription fee.

Product overview

Harley Therapy Platform operates as a digital marketplace connecting clients seeking therapy with qualified UK therapists. The core product is the harleytherapy.com online booking platform, which includes therapist profile pages for practitioner discovery, a therapist portal for practice management (including calendar, payments, and client referrals), and a client dashboard for managing appointments and assessments. Additional offerings include the Harley Therapy blog with over 2 million annual readers. The sister company Harley Therapy Ltd operates separate in-person clinics in London (harleytherapy.co.uk).

Differentiator

Problem solved

Functional benefit

Products and services

• Harley Therapy Platform (harleytherapy.com online booking marketplace) UK online marketplace that connects individual clients seeking counselling and psychotherapy with over 1,000 qualified independent UK therapists for online or in-person 50-minute sessions. Features include live availability calendars, instant booking, transparent session pricing, automated Stripe-backed payments, client self-assessment questionnaires (PHQ9/GAD7) and a client satisfaction guarantee.
• Therapist Portal Self-service practice management portal for UK therapists on the platform, including online diary management, automated client referrals, Stripe-integrated payment collection and 3D Secure authorisation, and access to automated PHQ9/GAD7 client intake forms. Available to accredited independent practitioners via the platform's invite-only onboarding process.
• Harley Therapy Blog Therapy and mental-health content hub associated with the platform, covering therapy types, issues, therapist interviews and resource guides, read by over 2 million people annually and driving top-of-funnel discovery to therapist profiles on the platform.

Quantifiable outcome

• Over 95% of clients rate their therapist 5 stars
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• StripecoreTechnology or IntegrationStripe provides payment processing infrastructure for the platform. Therapists are required to have a Stripe account linked to the Portal. Stripe handles transaction fees, payment collection from clients, and therapist payouts. The platform uses Stripe's 3D Secure authorisation for secure payments.
• IntercomcoreTechnology or IntegrationIntercom provides the communication system and live chat functionality on the website. Used for customer support, visitor inquiries, and chatbot/AI-generated message features. GDPR compliant with data not used for model training.
• Harley Therapy Ltd (Sister Company)coreOthersSister company operating the original Harley Therapy clinics in London offering in-person therapy sessions. Dr Sheri Jacobson founded both entities. The Platform was created in 2017 to expand access beyond the London clinics.
• HT Management Services Ltd (Sister Company)minorOthersSister company within the Harley Therapy Group, part of the internal corporate structure.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• BetterHelp: Largest global online therapy marketplace connecting individuals with licensed therapists via subscription and self-serve booking. Direct competitor to Harley Therapy Platform in online psychotherapy, with a substantially larger global supply and marketing budget.
• Talkspace: US-headquartered online therapy platform offering individual, couples and teen therapy via a marketplace model with live messaging, audio and video sessions. Closely comparable in product/marketplace mechanics, though focused on the US and subscription-based.
• Therapy Directory: UK therapy directory and booking site connecting clients with counsellors, psychotherapists and alternative therapists across the UK. Most direct UK-based competitor to Harley Therapy's therapist-discovery and booking model.
• Counselling Directory: UK directory of counsellors and psychotherapists offering profile pages, search by issue/location and direct enquiry. Closely comparable to Harley Therapy's therapist-discovery layer in the UK private therapy market.
• Regain: Online therapy platform purpose-built for couples and relationship counselling. Comparable as a specialised mental-health teletherapy marketplace serving UK clients, with a narrower couples-only focus than Harley Therapy.

Broad incumbents

• Lyra Health: Workplace mental health benefits platform providing therapy and coaching via employer contracts. Comparable in delivering online therapy through a curated therapist network, but primarily B2B and US-focused, with broader service scope.
• Headspace Health: Mental health platform combining self-guided content, coaching and teletherapy (via Ginger). Operates in the same online mental-health space but with a much broader content-plus-clinical model and global consumer brand.
• Babylon Health: UK-headquartered digital health company offering telehealth consultations, AI symptom checking and online booking for clinicians. Comparable on the UK online-booking layer and consumer mental health positioning, though broader in clinical scope.

Emerging players

• Push Doctor: UK-based digital health platform offering on-demand video appointments with GPs and a growing range of mental health practitioners. Comparable on UK online booking and live-availability mechanics, but currently broader in scope than psychotherapy-only.

Regional players

• Doctolib: Europe's leading healthcare booking platform for doctors and allied practitioners, including mental health. Comparable on the therapist booking/marketplace layer, though primarily continental Europe rather than UK.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/harleytherapy-com

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Harley Therapy Platform