What CIT does

Custom Information Technology, Inc. (CIT) is a privately-held IT services company founded in 2001 and operating primarily in the Southern California Inland Empire region. The firm delivers a six-line services portfolio to mid-sized businesses (typically 20-500+ employees): managed IT solutions (24/7 monitoring, backup/disaster recovery, remote help desk, managed hosting, firewall and VoIP maintenance), IT consulting (network design, security policy audits, CTO advisory, budget planning), custom software development (database design, warehouse automation, barcode systems, SQL Server/MS Access based line-of-business apps), hardware and software procurement and support, server/desktop virtualization (VMware-centric) with cloud integration planning, and on-site field services with hourly, block-hours, or monthly contract engagement models.

The technology stack is built on established enterprise infrastructure partners — Microsoft (Server, Exchange, SharePoint, SQL), VMware (server virtualization), Cisco (networking, VoIP equipment), and ShoreTel/Mitel (VoIP) — assembled into multi-site MPLS/VPN networks, unified communications systems, and centralized database environments. CIT leverages these to deliver implementations such as VMware server consolidation (reducing 30+ physical servers to 4 virtualization hosts with documented 90% energy cost reduction), wide-area MPLS networks with integrated VoIP for distributed fuel transportation operators, and bespoke warehouse management software with VPN-enabled multi-site access.

Commercially, CIT operates a direct, consultative sales motion with no channel intermediaries. Revenue mechanics blend recurring managed services subscriptions, project-based professional services for custom software and infrastructure deployments, on-site field services billed hourly/by block/by month, and hardware/software resale. Documented customer engagements span fuel transportation, print fulfillment, municipal government, warehousing, and medical research — with case-study outcomes including 5-workstation-to-40+ workstation network scaling and the aforementioned virtualization-driven cost reductions. The firm claims 'hundreds of satisfied customers' across entertainment, construction, finance, healthcare, government, manufacturing, and other verticals, though disclosed headcount of 1-10 employees indicates a small-scale operation relative to named mid-market enterprise engagements.

Name

CIT

Legal name

Custom Information Technology, Inc.

Website

https://custominfotech.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Custom Information Technology (CIT) is a privately-held Southern California IT services firm, founded in 2001, delivering managed IT, consulting, custom software, virtualization, and field services to mid-sized businesses across diverse verticals including government, logistics, and healthcare.

Ownership category

akta.pro rank

Headquarters

HQ city

Loma Alta

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Ongoing managed IT services including proactive monitoring, maintenance, remote help desk, backup and disaster recovery, dedicated managed hosting, and 24/7/365 support for networks, servers, desktops, and mobile devices.
2. Custom Software Development: Custom software development services creating dynamic, data-driven systems tailored to specific business requirements, including database design, office and warehouse automation, and barcode systems.
3. Field Services: On-site technical support and field services including hardware/software installation, network configuration, cabling, and staff augmentation. Offered with flexible pricing models including hourly, block hours, and monthly contract rates.
4. Hardware and Software Sales/Purchasing: Hardware procurement, software licensing, infrastructure assessment, and technology purchasing consultation services from purchase through configuration, installation, and ongoing support.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Custom Information Technology (CIT) is a Southern California-based IT services firm that provides outsourced technology support to small and mid-sized businesses. Its core offerings include IT consulting, fully managed IT solutions, custom software design and development, hardware and software procurement, virtualization and cloud computing services, and on-site field IT services delivered to client locations.

Product overview

CIT (Custom Information Technology) offers a unified portfolio of IT services for mid-sized businesses, combining six interconnected service areas: IT Consulting Services (strategic advisory and planning), Managed IT Solutions (proactive monitoring and maintenance), Custom Software (bespoke application development), Hardware and Software Solutions (procurement and support), Virtualization and Cloud Computing (infrastructure optimization), and Field Services (on-site technical support). The offering is structured as a comprehensive services portfolio rather than a modular software platform, with Custom Software positioned as a distinct division offering dynamic, data-driven systems.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Consulting Services

Quantifiable outcome

• Energy cost reduction of 90% ($10,000/month) through server virtualization
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationCIT utilizes Cisco equipment for network infrastructure implementations including wide area networks, VoIP systems, VPN solutions, and teleconferencing systems. Cisco/Polycom equipment used for video conferencing installations.
• ShoreTel (now part of Mitel)coreTechnology or IntegrationCIT implements ShoreTel VoIP equipment for voice-over-internet-protocol phone system installations across multi-site networks with central hub configurations.
• VMwarecoreTechnology or IntegrationCIT leverages VMware virtualization technology for server consolidation projects, reducing physical server counts while maintaining or improving performance and reliability.
• MicrosoftcoreTechnology or IntegrationCIT implements Microsoft infrastructure including Windows Server, Microsoft Exchange, SharePoint, Microsoft SQL, and various Windows desktop and server solutions for enterprise clients.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Ntiva: U.S.-wide managed IT services and cloud provider serving small to mid-sized businesses with managed services, cloud, and cybersecurity offerings. Overlaps directly with CIT's managed services and virtualization competencies.
• Dataprise: National managed IT services and cybersecurity provider with a far broader geographic and capability footprint than CIT. Competes for the same mid-market IT outsourcing and managed services dollars, but at materially larger scale.
• Exigent Technologies: Multi-region managed IT and technology consulting firm offering managed services, cloud migration, and infrastructure design to mid-sized and enterprise clients. Competes in overlapping managed services and consulting engagements.

Direct peers

• Network Right: Regional IT services and managed services firm providing network design, virtualization, VoIP, and Microsoft infrastructure work to mid-sized businesses. Same core technology stack (Microsoft, Cisco, VMware, VoIP) and customer profile as CIT.
• Single Path: Mid-market managed services and IT solutions provider with a similar portfolio combining managed IT, unified communications, virtualization, and custom infrastructure work for multi-site businesses. Directly comparable offerings and customer segment.
• Be Structured Technology Group: Los Angeles-based managed IT services and consulting firm serving small and mid-sized businesses with a comparable bundle of managed services, IT consulting, cloud, and custom automation work. Strong geographic and model overlap with CIT's SoCal mid-market focus.
• BlackPoint IT Services: Managed IT and cybersecurity provider targeting small and mid-sized businesses with proactive monitoring, help desk, and infrastructure services. Similar SMB/mid-market motion and recurring managed services revenue model.
• ABS Technology Solutions: Mid-market IT solutions firm offering managed IT, consulting, and network infrastructure to mid-sized and enterprise customers, including government clients. Competitive overlap with CIT on managed services and government vertical.
• Corserva: U.S.-based managed IT and cybersecurity services firm delivering consulting, managed services, and custom infrastructure for mid-sized organizations. Overlaps with CIT on managed services breadth and verticalized customer support.

Emerging players

• Custom Software Developer / Bespoke Integrator: U.S. custom-software and system-integration shops (e.g., small U.S.-based boutique dev firms) overlap specifically with CIT's Custom Software division, where both build data-driven, vertical-specific applications using Microsoft and SQL Server stacks. Useful comparators for the bespoke software arm of CIT.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CIT