Good Shepherd Health Care System

What Good Shepherd Health Care System does

Good Shepherd Health Care System is a non-profit, integrated regional health system headquartered in Hermiston, Oregon, serving approximately 100,000 patients across Umatilla and Morrow Counties in northeast Oregon. Founded in 1954 as a 30-bed community hospital, the system operates a DNV-accredited Critical Access Hospital with Level III Trauma and Primary Stroke Center designations, six robotic surgical systems (two da Vinci 5, Mako, ION bronchoscopy, HistoSonics Edison for histotripsy, and Aquablation for prostate treatment), 17 med-surg beds, six day-surgery operative suites, a 24/7 emergency department, urgent care, and a Family Birth Center averaging 400 deliveries per year.

The system's clinical and ancillary footprint extends across eight wholly-owned subsidiaries: Good Shepherd Medical Center (acute care), Good Shepherd Medical Group (multi-specialty physician practice), Good Shepherd Home Health, Good Shepherd Retail Pharmacy, Vange John Memorial Hospice (Medicare-certified, with branches in Hermiston and Pendleton), Good Shepherd Medical Service Corp (holding entity), Good Shepherd Medical Foundation, and Good Shepherd Community Health Foundation. Distribution channels include on-site hospital and clinic locations in Hermiston, complimentary ADA-compliant CareVan medical transportation across six communities, and a Community Paramedic Program operated jointly with Umatilla County Fire District 1. Revenue mechanics follow a professional services model across acute care, physician services, home health, and hospice, supplemented by hardware sales through retail pharmacy and durable medical equipment operations. Pricing is regulated under CMS price transparency rules, with services billed pay-as-you-go based on procedure complexity, insurance coverage, and patient circumstance. The organization employs approximately 1,800 staff and 200 credentialed providers, including 35 robotic-trained surgeons, and is governed by a twelve-member voluntary Board of Trustees with no parent company, private equity, or public market exposure.

Name

Good Shepherd Health Care System

Legal name

Good Shepherd Health Care System

Website

https://gshealth.org

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Good Shepherd Health Care System is a non-profit Critical Access Hospital and integrated health system in Hermiston, Oregon, serving approximately 100,000 patients in Umatilla and Morrow Counties through acute care, robotic surgery, specialty clinics, home health, hospice, and pharmacy services.

Ownership category

akta.pro rank

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Hospital Services: Acute care hospital services including inpatient care, emergency department (Level III Trauma), surgical services, diagnostic imaging, laboratory, and various inpatient specialty departments
2. Good Shepherd Medical Group: Multi-specialty group practice providing primary care, specialty care, and urgent care services through physician offices
3. Home Health Services: Professional nursing and therapy services provided in patients' homes with physician orders
4. Vange John Memorial Hospice: Medicare-certified hospice services for terminally ill patients and families in Umatilla and Morrow Counties
5. Retail Pharmacy: Clinic pharmacy providing prescriptions, refills, medical supplies and equipment, and IV services
6. Home Medical Equipment: Durable medical equipment including wheelchairs, hospital beds, respiratory equipment, and accessibility devices

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels5 records

Core offering

Good Shepherd Health Care System is an independent, non-profit healthcare system headquartered in Hermiston, Oregon. It operates a DNV-accredited Critical Access Hospital, a multi-specialty physician group, urgent care, home health, hospice, retail pharmacy, and home medical equipment services. The system provides comprehensive healthcare including advanced robotic surgery (six systems including two da Vinci 5, Mako, ION, HistoSonics Edison, and Aquablation), 24/7 Level III Trauma emergency services, oncology, maternity, cardiopulmonary rehabilitation, and diagnostic imaging to approximately 100,000 patients across Umatilla and Morrow Counties in Northeast Oregon.

Product overview

Good Shepherd Health Care System is a regional healthcare network comprising Good Shepherd Medical Center (a DNV-accredited acute care hospital), Good Shepherd Medical Group (multi-specialty group practice), and multiple affiliated services. The system operates as a unified healthcare delivery network offering inpatient care, emergency services (Level III Trauma), robotic surgery programs (da Vinci, Mako, ION, HistoSonics, Aquablation), diagnostic imaging, cancer care, maternity services, home health, hospice, pharmacy, rehabilitation therapy, and community health programs. The portfolio includes 6 state-of-the-art robotic surgical systems including two da Vinci 5 systems. These products work together through the hospital as the central care hub, supported by the Medical Group's physician practices, specialty centers, and affiliated services to provide comprehensive care for the Northeast Oregon region serving approximately 100,000 patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Good Shepherd Medical Center DNV-accredited acute care hospital providing inpatient care, surgical services, diagnostic imaging, and laboratory services for the Hermiston region.
• Good Shepherd Medical Group Multi-specialty group practice offering internal medicine, family practice, pediatrics, obstetrics/gynecology, urgent care, general surgery, urology, and pain management through multiple clinic locations.
• Emergency Services 24/7 emergency department with Level III Trauma Center designation serving the Hermiston region.
• Good Shepherd Urgent Care Urgent care services available seven days a week for non-emergency medical needs.
• Diagnostic Imaging Comprehensive imaging services including 3D mammography, CT scan, MRI, mobile PET/CT with deep learning AI, ultrasound, X-ray, nuclear medicine, echocardiography, and bone density scans.
• Good Shepherd Cancer Center Oncology center providing treatment for various cancers and blood disorders including chemotherapy and related services.
• Family Birth Center Maternity care services including labor and delivery, with approximately 400 deliveries per year and C-section capability; certified by Cribs for Kids for safe sleep practices.
• Cardiopulmonary Rehabilitation Medically supervised exercise and education programs for patients with heart or lung conditions, AACVPR-certified.
• Home Health Services Professional nursing and therapy services provided in patient homes with physician orders and 24-hour on-call availability.
• Vange John Memorial Hospice Medicare-certified hospice services for terminally ill patients and families in Umatilla and Morrow Counties, with locations in Hermiston and Pendleton.
• Good Shepherd Clinic Pharmacy Retail pharmacy providing prescriptions, refills, medical supplies and equipment, and IV services.
• Home Medical Equipment Durable medical equipment including wheelchairs, hospital beds, respiratory equipment, and accessibility devices for home use.
• Da Vinci Robotic Surgery Robotic surgical system providing minimally invasive surgical procedures with reduced scarring and faster recovery times; six state-of-the-art systems including two da Vinci 5.
• Mako Robotic Surgery Robotic arm-assisted surgery system for hip and knee replacement procedures.
• ION Robotic Bronchoscopy Robotic bronchoscopy system for lung biopsy and pulmonary diagnostics.
• HistoSonics Edison Robotic System (Histotripsy) Non-invasive histotripsy system using high-intensity sound waves to destroy liver tumors without incisions, needles, or radiation.
• Aquablation Therapy Advanced hydro-robotic system for non-invasive prostate treatment.
• CareVan Medical Transportation Free ADA-compliant transportation service for patients traveling to medical appointments in Hermiston, Echo, Stanfield, Umatilla, Irrigon, and Boardman.
• Good Shepherd Audiology Clinic Hearing healthcare services including audiologic evaluations, tinnitus management, hearing aid services, and pediatric audiology.
• Diabetes and Nutrition Center Diabetes education, nutrition counseling, and chronic disease management programs.

Quantifiable outcome

• 3D mammography reduces false positives by up to 40 percent and detects 41 percent more invasive breast cancers
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Umatilla County Fire District 1 (UCFD1)coreStrategic or Co-development PartnerCollaborative Community Paramedic Program between Good Shepherd Medical Center and Umatilla County Fire District 1. The program utilizes specially trained Community Paramedics to provide home visits in both Umatilla and Morrow counties for patients at high risk for complications after a recent illness, injury or medical procedure.
• Tualatin Imaging PCcoreTechnology or IntegrationBoard-certified radiologists of Tualatin Imaging PC interpret diagnostic imaging studies performed at Good Shepherd, providing expert diagnostic services for CT, MRI, X-ray, ultrasound, mammography, and other imaging modalities.
• BirthlyminorStrategic or Co-development PartnerPartnership with Birthly to provide patients free access to a variety of perinatal education classes virtually through live sessions with certified and experienced childbirth educators.
• Healthy Communities CoalitionminorStrategic or Co-development PartnerGood Shepherd leads the Healthy Communities Coalition which includes community partners: police, fire, schools, healthcare organizations, area businesses, community leaders, and volunteers working together to promote a healthy community through education, support, and community partnerships.
• Wildhorse FoundationminorGTM or Marketing PartnerMajor grant contributor to CareVan Medical Transportation program supporting free transportation services for patients in Umatilla and Morrow Counties.
• Oregon Department of TransportationminorGTM or Marketing PartnerGrant contributor to CareVan Medical Transportation program supporting complimentary transportation for patients to medical appointments.
• HistoSonicscoreTechnology or IntegrationProvider of the HistoSonics Edison Robotic System for non-invasive histotripsy treatment of liver tumors. Good Shepherd is one of the early adopters of this technology offering the #HOPE4LIVER clinical trial.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Legacy Health: Legacy Health is a non-profit, six-hospital system in the Portland/Vancouver metro area. Not a direct geographic competitor, but comparable as a non-profit Oregon health system providing tertiary referrals that Good Shepherd competes against for specialty cases.
• Asante: Asante is a non-profit, three-hospital system based in Medford/Grants Pass, Oregon. Compares to Good Shepherd in serving Southern Oregon rural communities with a regional referral model, but at a larger scale and broader geographic reach.
• Samaritan Health Services: Samaritan is a non-profit, five-hospital system in Oregon's mid-Willamette Valley and coast. Comparable to Good Shepherd in non-profit community-based mission and integrated service offering, but with larger scale and multi-county geographic spread.
• Kadlec Regional Medical Center: Kadlec is a non-profit regional referral center in the Tri-Cities area of Washington State. Comparable in Pacific Northwest rural health system profile, but larger and more specialized; competes with Good Shepherd for specialty referrals from Eastern Oregon.
• Providence Health & Services Oregon: Providence Oregon operates multiple hospitals and clinics across the state, including Eastern Oregon. Significantly larger than Good Shepherd but competing for the same rural patient catchment and specialty referrals across the region.
• St. Charles Health System: St. Charles is the dominant non-profit health system in Central Oregon (Bend, Redmond, Prineville, Madras). Larger and broader portfolio than Good Shepherd, but operates in adjacent rural Oregon geography with overlapping service lines and similar community-hospital mission.
• St. Alphonsus Health System: St. Alphonsus is a non-profit Catholic health system in Boise, Idaho, with regional reach into Eastern Oregon. Comparable in non-profit mission and rural Pacific Northwest footprint, but operates at a much larger scale and competes for tertiary referrals.

Direct peers

• Confluence Health: Confluence Health is a non-profit, integrated rural health system in North Central Washington (Wenatchee). Closely comparable to Good Shepherd in CAH-style rural footprint, multi-specialty medical group, and full continuum of care delivery.
• Tuality Healthcare: Tuality is a non-profit community hospital in Hillsboro, Oregon. Comparable to Good Shepherd in scale, non-profit community ownership, and broad primary/specialty service mix, though located in a more suburban/metropolitan setting.
• Sky Lakes Medical Center: Sky Lakes is a non-profit, Oregon-based acute care hospital system serving Klamath Falls and surrounding rural counties. Closely comparable to Good Shepherd in scale, rural CAH-style footprint, and full-service integrated delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/goodshcs
• Facebookfacebook.com/gshcsnews

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Good Shepherd Health Care System