Hitit Computer Services

What Hitit Computer Services does

Hitit Computer Services (legal name: Hitit Bilgisayar Hizmetleri Anonim Şirketi) is a Turkish publicly-traded (Borsa Istanbul: HTTBT) airline and travel IT solutions provider founded in 1994 in Istanbul by former Turkish Airlines IT executives. The company builds and operates the Crane Suite, a modular SaaS platform delivering end-to-end airline technology across six categories: Passenger Service System (Crane PAX, IBE, DCS, Mobile, Loyalty), Operations Planning (schedule, crew, operations control), Accounting (revenue, cost, business performance), Merchandising, Travel Solutions (OTA, Agent Portal), and Cargo. The platform is integrated with all major GDSs, IATA standards (e-Freight, e-AWB, Cargo2000, BSP, TIMATIC), NDC, and ACARS, and processes more than 200 billion flight queries and 110 million passengers annually through 67 partner airlines across 47 countries.

Hitit monetizes primarily through recurring SaaS subscriptions priced on boarded passenger volume (90-95% recurring revenue), supplemented by implementation and professional services and cloud hosting. Distribution combines direct enterprise field sales with indirect channels via IATA BSP agents and the Crane OTA platform. Recent product investment includes the 2025 launch of Hitit Oxygen (modern airline retailing) and the 2026 launch of the Hitit Payment Orchestration Platform (HPO). Pegasus Airlines holds a 36.20% strategic stake and serves as a flagship deployment customer, while Hitit also maintains core partnerships with PIA, Turkish Airlines, and IATA ecosystem initiatives.

In Q1 2026, Hitit reported USD 11.4 million in revenue (19% YoY growth) with a 37% EBITDA margin and USD 4.9 million net cash, guiding to 25-30% revenue growth for full-year 2026. The company employs 251-500 people across offices in Istanbul, Karachi, and Amsterdam, holds ISO 27001 and ISO 22301 certifications, and is publicly traded with Pegasus Airlines, Esas Holding/Şevket Sabancı family, and co-founder Nur Gökman as principal shareholders.

Name

Hitit Computer Services

Legal name

Hitit Bilgisayar Hizmetleri Anonim Şirketi

Website

https://hitit.com

Company type

Public

Founded year

1994

Operating status

Operating

Headcount range

251–500 employees

Short description

Hitit Computer Services is a Turkish publicly-traded SaaS provider of airline and travel IT solutions, operating the Crane Suite platform for 67 partner airlines across 47 countries, covering passenger service, operations, accounting, cargo, and modern retailing.

Ownership category

akta.pro rank

Headquarters

HQ city

Maslak

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription Revenue: Recurring SaaS revenue model based on passenger volumes processed through Hitit's technology solutions. The company reported a recurring revenue ratio at the 90-95% level for 2026 projections. Pricing is based on boarded passengers with no hidden costs for access methods.
2. Implementation and Professional Services: Implementation projects for new and existing airline partners. The company completed seven implementation projects for existing partners during Q1 2026, with 15 active implementation projects underway.
3. Technology Licensing and Hosting: Cloud hosting and infrastructure services for all Crane solutions as part of SaaS business model. Also includes consultancy services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Hitit Computer Services develops and sells the Crane Suite, a modular web-based SaaS platform providing comprehensive airline and travel IT solutions. The core offering centers on Crane PAX (Passenger Service System) covering reservation, inventory, departure control, crew management, accounting, cargo, and travel distribution. All Crane solutions are delivered as cloud-hosted Software-as-a-Service with pricing based on boarded passengers, serving 67 partner airlines across 47 countries.

Product overview

Hitit Computer Services provides the Crane Suite, a modular platform-plus-modules architecture for airline and travel IT solutions. The core offering centers on Crane PAX (Passenger Service System) as the central reservation platform, supplemented by specialized modules across six categories: Passenger Service System extensions (Crane IBE, MA, ALM, DCS, W&B, BRI, LL), Operations Planning (Crane SP, OCC, CREW), Accounting (Crane BPI, RA, CA), Merchandising (Crane TM), Travel Solutions (Crane OTA, APP), and Cargo (Crane CGO, DOM). The platform also includes Crane CDP for customer data intelligence and Crane LL for loyalty management. Recent additions include Hitit Oxygen (modern airline retailing platform launched 2025) and the Hitit Payment Orchestration Platform (launched 2026). All Crane solutions are delivered as Software-as-a-Service (SaaS) hosted by Hitit, serving 67 partner airlines across 47 countries on six continents.

Differentiator

Problem solved

Functional benefit

Brands

• Crane: Suite of airline IT solutions including Crane PSS (Passenger Service System), Crane DCS (Departure Control System), Crane OCC (Operations Control), Crane CGO (Cargo), Crane OTA (Online Travel Agency), Crane TM (Travel Merchandising), Crane CA (Cost Accounting), Crane RA (Revenue Accounting), Crane LL (Loyalty Layer), Crane BPI (Business Performance Index), Crane SP (Schedule Planning), Crane CREW (Crew Management), Crane W&B (Weight & Balance), Crane BRI (Baggage Reconciliation), Crane ALM (Allotment Manager), Crane IBE (Internet Booking Engine), Crane MA (Mobile Application), Crane APP (Agent Portal Plus), and Crane CDP (Customer Data Platform).
• Hitit Oxygen
• HPO (Hitit Payment Orchestration Platform)

Products and services

• Crane PAX (Reservation & Passenger Services) Full-fledged web-based airline reservation system comprising inventory management, fares, marketing tools, central reservations, online and mobile reservation and ticketing, agency distribution, and GDS integration. Targeted at airlines requiring comprehensive passenger service capabilities.
• Crane IBE (Internet Booking Engine) Highly customizable, new-generation online booking engine for airlines with responsive interface for web and mobile, supporting multi-channel integration via web, mobile, call centres, kiosks, and GDS connectivity. Available in more than 10 languages.
• Crane MA (Mobile Application) B2C mobile app solution enabling passengers to make flight reservations, itinerary management, online check-in, and ancillary purchases with customizable layouts and seamless Crane PSS integration.
• Crane ALM (Allotment Manager) Inventory management software for airlines to divide available seats between tour operators and direct sales channels, supporting full-charter, part-charter, and part-scheduled airline operations.
• Crane DCS (Departure Control System) Web-based real-time departure control system for airlines to manage flights, passenger handling, check-in, boarding, load control, and ancillary sales at all touch points. Served across 700+ airports.
• Crane W&B (Weight & Balance) Web-based weight and balance solution for aircraft load planning with graphical trim display, IATA format loading instructions, and ACARS integration for direct aircraft communication.
• Crane BRI (Baggage Reconciliation Itinerary) System for identifying and tracking root causes of mishandled baggage, integrated with BRS for expense monitoring and supplier performance analysis.
• Crane LL (Loyalty Layer) End-to-end airline loyalty management software providing frequent flyer program management, campaign tools, partner management, and integration with Crane PSS for customer recognition.
• Crane SP (Schedule Planning) Advanced schedule planning and management solution enabling airlines to achieve optimal commercial schedule planning with real-time feasibility checks, Gantt charts, and competitor comparison tools.
• Crane OCC (Operations Control) Advanced airline operations control solution supporting flight operations integration, disruption management, connecting passenger analysis, and industry standard messaging (Movement, LDM, Cargo).
• Crane CREW (Crew Management) Crew management and planning solution covering hotel reservations, transfer arrangements, pairing optimization, rostering, training management, and fatigue risk management.
• Crane BPI (Business Performance Index) Comprehensive airline business performance reporting tool providing historical and forward-looking data on revenue, load factor, RASK, yield, POS, sales channel, ASK, RPK, and ancillary metrics.
• Crane RA (Revenue Accounting) Next-generation airline revenue accounting software covering GDS sales, interline, code-share processing with automated proration engine and real-time revenue data.
• Crane CA (Cost Accounting) Airline cost accounting solution providing end-to-end oversight of operating costs, near real-time profitability calculation, contract management, and ICAO CORSIA carbon emission monitoring.
• Crane TM (Travel Merchandising) Next-generation travel merchandising platform enabling airlines to sell hotel, car rental, transfer, attraction, and dynamic flight+hotel packages bundled with their own flights, with 50+ travel supplier API integrations.
• Crane OTA (Online Travel Agency) Multi-lingual, multi-currency online travel platform providing turn-key solution for OTAs, tour operators, consolidators, DMCs, and airlines with over 250,000 ready-to-sell hotels and travel products.
• Crane APP (Agent Portal Plus) Crane ticketing hub for airlines to boost indirect sales through IATA BSP Agents, with RPSI certification enabling secure settlement and combined Crane PSS functionalities.
• Crane CGO (Reservation & Cargo Services) Comprehensive air cargo operations solution covering acceptance to final delivery with support for IATA e-Freight, e-AWB, Cargo2000 standards, and end-to-end commercial and operational control.
• Crane DOM (Domestic Cargo Services) Modern turn-key Cargo Service System for domestic cargo operations covering airwaybill creation, cargo rate management, barcode processing, flight assignment, and cargo tracking.
• Crane CDP (Customer Data Platform) Customer data platform bringing passenger data into a single live profile with 360-degree passenger view, AI/ML behavioral pattern identification, and real-time data processing.
• Hitit Oxygen Modern airline retailing platform supporting flexible, personalized and efficient management of sales processes with integrated structure between direct and indirect sales channels. One of the most comprehensive airline retailing implementations worldwide.
• Hitit Payment Orchestration Platform (HPO) Payment orchestration platform for airlines enabling streamlined payment processing across multiple channels and providers.

Quantifiable outcome

• 19% year-over-year revenue growth in Q1 2026
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability4 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Pakistan International Airlines (PIA)coreTechnology or Integration · 1 January 2023Long-standing partnership since 2018, renewed in 2023 for a second five-year term. Hitit hosted new PIA leadership team in Istanbul for strategic workshops on digital transformation and future growth opportunities. Partnership supports PIA's technology modernization under new ownership structure.
• Turkish AirlinescoreStrategic or Co-development PartnerMember of the Sustainable Aviation Platform established by Turkish Airlines, Boeing, and Istanbul Technical University, contributing to development of Sustainable Aviation Fuel (SAF) roadmap. Active involvement in global sustainability initiatives supporting aviation industry's NetZero targets.
• IATAcoreStrategic or Co-development PartnerStrategic member of IATA's FlyAware platform. Signatory to 25by2025 initiative for gender balance. Active participant in IATA standards development and CORSIA framework implementation. Hitit provides solutions compliant with IATA e-Freight, e-AWB, iCargo CDMP, Cargo2000, and StB Cargo initiatives.
• Sustainable Aviation Platform (Turkish Airlines, Boeing, ITU)minorStrategic or Co-development PartnerCollaborative initiative contributing to Sustainable Aviation Fuel (SAF) roadmap development. Part of Hitit's commitment to UN Sustainable Development Goals 7, 9, 12, 13, and 17.
• TEMA FoundationminorStrategic or Co-development PartnerCooperation with TEMA Foundation for corporate donations and gifts, contributing to reafforestation efforts in Turkiye as part of environmental sustainability initiatives.
• Women in Technology Association (wTech)minorStrategic or Co-development PartnerProud member contributing through sustainability, education, and research-focused efforts. Education Sponsor of 'Leading Women in Technology' program providing technology training to young women across Turkiye. Supporter of '100 Leading Women in Technology in the 100th Year of the Republic' project.
• Turkish Table Tennis FederationminorStrategic or Co-development PartnerPartnership for 'Rackets Up' corporate social responsibility project, the first and only sustainable social responsibility project in table tennis in Turkiye. Provides equipment support and professional training to introduce children and young people to table tennis.
• ICAOminorStrategic or Co-development PartnerActive participant in ICAO's CORSIA (Carbon Offsetting and Reduction Scheme for International Aviation) framework. Crane Cost Accounting solution includes features for monitoring and optimizing carbon emissions in accordance with ICAO CORSIA guidelines.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Sabre Corporation: Major global GDS and airline IT provider offering SabreSonic PSS for full-service carriers and Radixx for low-cost carriers. Directly competes with Hitit's Crane PSS across overlapping airline customers and segments.
• Amadeus: Global GDS and airline IT provider owning Navitaire (PSS for low-cost carriers) and Altéa PSS for full-service carriers. Most direct comparable in scale and integrated PSS-plus-distribution offering to Hitit's Crane Suite.
• IBS Software: India-based airline IT specialist providing PSS, crew management, cargo, and loyalty solutions. Closest head-to-head competitor to Hitit among mid-sized specialist airline IT vendors, particularly in emerging markets.
• Navitaire (Amadeus): Amadeus-owned PSS provider specializing in low-cost and hybrid carriers. Direct competitor to Hitit in the LCC segment where Pegasus Airlines — Hitit's largest shareholder — operates.
• Radixx (Sabre): Sabre-owned PSS for low-cost and regional carriers, competing head-to-head with Crane PAX in the entry-level and LCC segments where Hitit's customer base is concentrated.
• CellPoint Digital: Airlines-focused payment orchestration and digital retailing platform. Direct competitor to Hitit's newly launched HPO payment orchestration platform and emerging payments-adjacent offering.
• OpenJaw Technologies (Amadeus): Amadeus-owned travel technology provider specializing in loyalty, customer data platforms, and travel commerce. Directly comparable to Hitit's Crane LL loyalty and Crane CDP customer data platform offerings.

Emerging players

• Datalex: Dublin-based airline retailing and merchandising platform focused on offer/order management and NDC. Emerging player competing with Hitit Oxygen on the modern airline retailing layer.
• Flyr: Travel tech platform offering airline retailing, pricing, and e-commerce solutions with cloud-native architecture. Emerging challenger targeting modern airline retailing transformation, partially overlapping with Hitit Oxygen.

Broad incumbents

• Travelport: Global GDS and travel commerce platform serving airlines, hotels, and agencies. Broader incumbent with adjacent airline IT capabilities though less PSS-focused than Sabre/Amadeus; relevant comparator for the GDS integration backbone of Hitit's Crane Suite.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/HititCS
• YouTubeyoutube.com/channel/UCKlRiQja9Vwj4rte-Jxisvg
• Facebookfacebook.com/Hitit-Computer-Services-215828528451104
• LinkedInlinkedin.com/company/hitit-computer-services
• Instagraminstagram.com/hititcs

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hitit Computer Services