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Touchstone Mental Health

Full company profile

uuid000l9uv

Namestring
Touchstone Mental Health
Legal namestring
Touchstone Mental Health
Company typeenum
Private
Founded yearint
1989
Descriptiontext

Touchstone Mental Health is a 501(c)(3) nonprofit organization headquartered in Minneapolis, Minnesota, founded in 1989 (per organizational records; firmographic data references 1982). It provides integrated mental health treatment and supportive housing services to adults living with serious mental illness, individuals experiencing homelessness, and older adults exiting homelessness in the Twin Cities metro area and Anoka County. The organization operates 14 programs across three service lines: (1) Intensive Residential Treatment Services (IRTS) at Portland Place, Lyric Lane, and Two Rivers providing 24-hour structured crisis and transitional care; (2) community-based clinical and rehabilitative services including Adult Rehabilitative Mental Health Services (ARMHS), Care Coordination, Targeted Case Management, Integrated Community Supports, Project for Assistance in Transition from Homelessness (PATH), and Touchstone Connections (formerly Behavioral Health Home); and (3) supportive housing programs including Minnehaha Commons (Minnesota's first supportive housing for adults 55+ experiencing homelessness), Rising Cedar Apartments, Kyle Garden Square, and upcoming Exodus and Enclave Overlook developments. Programmatic features include seven-year Nature Based Therapy partnership with the University of Minnesota, art therapy via Art Lab Rx, tobacco recovery, and Housing Stabilization Services (delivered since July 2020).

The organization's technology footprint is light: telehealth delivery, person-centered planning workflows, and standard nonprofit administrative systems, with no disclosed AI/ML capabilities. Its business model is grant- and contract-funded rather than fee-for-service to clients; services are delivered at no cost to end users, with operating revenue drawn from Minnesota state Medicaid and county contracts (Hennepin, Anoka), foundation grants (Otto Bremer Trust, Bentson Foundation, Stevens Square Foundation, Saks Fifth Avenue Foundation, Medica Foundation, Aroha Philanthropies), corporate giving and volunteer partnerships (Calabrio, Boston Scientific, Mystic Lake Casino, NorthRock Partners, Ergotron, Surly Brewing), individual donations, and special events (annual Inspire breakfast raising $96,132 in 2024). In 2025, Touchstone served 2,857 individuals across its programs and operates with a workforce of 251–500.

Short descriptiontext

Touchstone Mental Health is a Minneapolis-based 501(c)(3) nonprofit that delivers integrated mental health treatment and supportive housing to adults with serious mental illness and individuals experiencing homelessness across 14 programs in the Twin Cities metro and Anoka County.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
251–500
akta.pro rankint
HeadquartersMinneapolis, United States
HQ citystring
Minneapolis
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
mental health services, supportive housing programs, residential mental health treatment, community mental health support, homelessness services
Industry2 codes
1Residential Mental Health Treatment Centers
CodeHLAFACACPrimaryYes
2Mental Health & Crisis Support Services
CodeBPAGAEAHPrimaryNo
NAICS code3 codes
  • Residential Mental Health and Substance Abuse Facilities623220
  • Outpatient Mental Health and Substance Abuse Centers621420
  • Offices of Mental Health Practitioners (except Physicians)621330
SIC code2 codes
  • Services-Nursing & Personal Care Facilities8050
  • Services-Social Services8300
Product category
Mental Health Services
Marketing channels14 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels5 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
GTM typeB2C
B2C
Offering typeServices
Services
Brand1 record
1Touchstone Connections
Description

A program (formerly BHH) that allows people to receive services without a diagnosed mental illness. Staff works with individuals to develop person-centered plans focusing on goals, find community resources, and connect people with primary and mental health care.

touchstonemh.org
Core offering1 text field

Touchstone Mental Health is a 501(c)(3) nonprofit that provides integrated mental health treatment and supportive housing programs for adults with serious mental illness and people experiencing homelessness. It operates 14 programs across the Minneapolis-St. Paul metro and Anoka County, including Intensive Residential Treatment Services (IRTS), community-based mental health services (ARMHS, Care Coordination, Targeted Case Management, Touchstone Connections), and permanent supportive housing at locations such as Minnehaha Commons, Rising Cedar Apartments, and Kyle Garden Square. Services are delivered directly at program sites and are available at no cost to clients.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 5 values shown
  • 2,857 people served in 2025 across 14 programs
+4 more records
Product overview1 text field

Touchstone Mental Health offers a comprehensive portfolio of mental health and housing services across the Minneapolis-St. Paul metro area. The organization operates 14 programs including Intensive Residential Treatment Services (IRTS) at Portland Place, Lyric Lane, and Two Rivers; community-based services such as ARMHS, Care Coordination, Targeted Case Management, and Touchstone Connections; and supportive housing programs including Minnehaha Commons (for older adults), Rising Cedar Apartments, Kyle Garden Square, and upcoming Exodus development. Recent additions include Mosaic Community Support Program and Anoka Community Support Program drop-in centers. Services integrate mental health treatment, housing support, wellness programming including nature-based therapy, and creative arts therapies to address the holistic needs of individuals with mental illness and those experiencing homelessness.

Product and service18 records
1Adult Rehabilitative Mental Health Services (ARMHS)
CategoryCore Mental Health Service
Description

Rehabilitative mental health services helping adults develop skills for daily living and community integration. For adults living with serious and persistent mental illness.

2Integrated Community Supports (ICS)
CategoryCore Mental Health Service
Description

Community-based supports for individuals with disabilities, connecting them with services and resources for daily living and community integration.

3Care Coordination
CategoryCore Mental Health Service
Description

Coordination services helping individuals navigate and access mental health and community resources.

4Intensive Residential Treatment Services (IRTS)
CategoryResidential Mental Health Treatment
Description

24-hour structured residential mental health treatment for individuals experiencing crisis or transitioning from hospital settings. Locations include Portland Place, Lyric Lane, and Two Rivers.

5Housing Programs
CategorySupportive Housing
Description

Supportive housing services helping individuals find and maintain stable housing, including Housing Stabilization Services.

6Intentional Communities
CategoryCommunity Mental Health Service
Description

Peer-led community program providing social connection and support for adults with mental illness.

7Minnehaha Commons
CategorySupportive Housing
Description

Permanent supportive housing with 24-hour onsite services for adults ages 55 and older who have experienced homelessness. Minnesota's first supportive housing program for this population.

8Project for Assistance in Transition from Homelessness (PATH)
CategoryCommunity Mental Health Service
Description

Federal program providing outreach and engagement services for individuals experiencing homelessness with mental illness.

9Kyle Garden Square
CategorySupportive Housing
Description

59-unit supportive housing development in downtown Minneapolis serving adults exiting homelessness, with 24/7 onsite support services. Partnership with Alliance Housing.

10Rising Cedar Apartments
CategorySupportive Housing
Description

40 one-bedroom supportive housing apartments with Community Health and Wellness Center serving adults with mental illness.

11Targeted Case Management
CategoryCore Mental Health Service
Description

Case management services helping individuals access and coordinate mental health and support services.

12Touchstone Connections
CategoryCore Mental Health Service
Description

Community-based support services (formerly BHH) helping individuals develop person-centered plans and connect with resources without requiring a diagnosed mental illness.

13Mosaic Community Support Program
CategoryCommunity Mental Health Service
Description

Drop-in support program in Anoka County offering peer-led groups, art therapy, writing workshops, and social activities for adults with mental illness.

14Exodus
CategorySupportive Housing
Description

Upcoming 72-unit supportive housing community in Minneapolis serving individuals with mental illness. Partnership with Aeon, opening December 2026.

15Older Adult Outreach
CategoryCommunity Mental Health Service
Description

Outreach services targeting older adults with mental health needs.

16Bridges Housing Subsidy Program
CategorySupportive Housing
Description

Housing subsidy program helping households find and keep affordable housing in communities of their choosing.

17Housing Trust Fund
CategorySupportive Housing
Description

Trust fund program expanding housing stability by helping households secure and maintain stable housing.

18Lydia Apartments
CategorySupportive Housing
Description

Supportive housing collaboration with Beacon Interfaith Housing Collaborative and PSS, serving 80 individuals.

Scale indicator28 records

Each record includes

Type, Value, Description, Source

Partnership37 partners
1Rise
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2025-08-01
Description

Local provider partner in Anoka County. Helps members gain access to broader mental health care, case management, and job support resources.

touchstonemh.org
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2025-08-01
Description

Local provider partner in Anoka County. Helps members gain access to broader mental health care, case management, and job support resources.

Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2025-08-01
Description

Local provider partner in Anoka County. Helps members gain access to broader mental health care, case management, and job support resources.

Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2025-08-01
Description

County partner in Anoka Community Support Program. Helps members gain access to broader mental health care, case management, and job support resources.

Strategic tierMinorTypeStrategic or Co-development PartnerAnnounced on2024-07-12
Description

Partnership at Minnehaha Commons. Representative Ilhan Omar visited facility to learn about programming and partnership with Trellis. Related to Older Americans Act reauthorization.

Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2024-01-22
Description

Touchstone partners with Alliance Housing for housing development projects. At 33 Nicollet, Alliance provided 64 units with 24 reserved for individuals transitioning out of homelessness, with Touchstone providing on-site supportive services. Touchstone also partners with Alliance for Kyle Garden Square (59 units) and future developments. Alliance Housing hosted grand opening for Kyle Garden Square on April 14, 2026.

Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2024-01-01
Description

Partnership for crowdfunding/crowler sales. Touchstone hosted event at taproom on March 12, 2024. Cooperates program partner.

Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2022-12-06
Description

Vikings GM chose Touchstone for NFL 2022 My Cause My Cleats initiative to raise awareness for mental health. Customized cleats representing Touchstone and mental health awareness.

Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2022-04-28
Description

Selected Touchstone for Learn, Do and Give Nonprofit Initiative. Staff presented at their business; employee volunteers made beds, hung pictures and painted at Two Rivers. Made $5,000 donation.

Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2021-08-16
Description

Boston Scientific's PRIDE Employee Resource Group (ERG) volunteered for yardwork clean-up at Portland Place residential treatment program including weeding, planting, mulching, and staining fence.

Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2021-06-28
Description

Mystic Lake's Change For The Better program raised over $9,600 for Touchstone. Casino guests donated change to support mental health recovery services.

12The Center of Movement
Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2021-06-01
Description

Twin Cities chiropractic clinic hosted blanket drive and raised $6,500 in blankets and donations for Touchstone clients at Minnehaha Commons.

touchstonemh.org
Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2021-03-12
Description

Minneapolis-based software company selected Touchstone for annual Employee Giving Campaign. Employees raised $23,931 during the campaign to support work throughout the agency.

Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2020-12-01
Description

Partnership to eliminate digital divide. Touchstone received 250 laptop computers from Hennepin County and PCs for People to distribute to clients. County used CARES Act funding for this initiative. Touchstone also partners with Hennepin County for voter engagement in 2024.

Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2020-12-01
Description

Laptop distribution partner. Distributes 250 computers to Touchstone clients with one year of free technical support. Mission to provide individuals and families with life-changing benefits of owning their own computer.

Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2020-07-02
Description

Hosted food drive for Touchstone residents. Surly's drive produced 30 pallets of food and supplies. Food drive mentioned on Today Show and Tonight Show with Jimmy Fallon.

Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2020-07-02
Description

Hosted drive for Touchstone residents. Loaded up van with donations.

Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2020-07-02
Description

Coordinated volunteer projects including Galentines Day Drive. Donations include hygiene kits, feminine products, and household essentials.

Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2020-06-15
Description

Four volunteers sorted and packaged donated food and household supplies for clients. Brought remaining donations to Touchstone offices.

Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2019-09-27
Description

Senior Vice President of Community Impact spoke at Minnehaha Commons grand opening. Partner in affordable housing and homeless prevention efforts.

Strategic tierMinorTypeGTM or Marketing PartnerAnnounced on2019-06-24
Description

Minneapolis-based bank hosted fun summertime picnic for clients and staff in Housing Innovation Programs.

Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2018-08-14
Description

Partner for LGBTQ services improvement at IRTS programs. Provides training and resources so staff can better meet unique needs of people who are LGBTQ. Goal to create culture of inclusion and best practices.

23Bystrom Counseling and Consultation
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2018-08-14
Description

Partner for LGBTQ services improvement. Provides training and resources for staff at IRTS programs.

touchstonemh.org
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2018-08-14
Description

Partner for LGBTQ services improvement. Provides training and resources for staff at IRTS programs.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Partnership for Rising Cedar Apartments since 2013. PPL is developer and owner; Touchstone provides housing assistance and support services. Rising Cedar features 40 one-bedroom apartments and a Community Health and Wellness Center. Government officials including Governor Walz's Chief of Staff visited Rising Cedar to recognize it as innovative supportive housing.

Strategic tierMajorTypeStrategic or Co-development Partner
Description

New supportive housing partnership for Exodus development - 72-unit supportive housing community for individuals living with mental illness. Located at 819 2nd Ave South, Minneapolis, opening December 2026. Features community garden, workout room, 24/7 staffing, and robust on-site supports.

Strategic tierFutureTypeStrategic or Co-development Partner
Description

Future housing partnership for supportive housing development where Touchstone will be on-site service provider. One of several future projects in development.

Strategic tierFutureTypeStrategic or Co-development Partner
Description

Future housing partnership for supportive housing development where Touchstone will be on-site service provider.

Strategic tierFutureTypeStrategic or Co-development Partner
Description

Future housing partnership for supportive housing development where Touchstone will be on-site service provider.

Strategic tierFutureTypeStrategic or Co-development Partner
Description

Future housing partnership for supportive housing development where Touchstone will be on-site service provider.

Strategic tierFutureTypeStrategic or Co-development Partner
Description

Future housing partnership for supportive housing development where Touchstone will be on-site service provider.

32Lydia Apartments (Beacon Interfaith Housing Collaborative and PSS)
Strategic tierMajorTypeStrategic or Co-development Partner
Description

Supportive housing collaboration at Lydia Apartments with Beacon Interfaith Housing Collaborative and PSS, serving 80 individuals. Touchstone provides on-site supportive services.

touchstonemh.org
Strategic tierMajorTypeStrategic or Co-development Partner
Description

Developer of Enclave Overlook - mixed-income rental development with energy-efficient strategies. Located at 9000 County Road 50, Rockford, MN. Touchstone provides on-site support with 0.5 FTE staff and dedicated workspace. Anticipated opening October 2026.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Touchstone partnered with University of Minnesota for nature-based therapy programs for seven years. Also collaborating on research for recovery-focused care.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Mobile mental health counseling agency specializing in art and wellness programs. Art therapists guide individuals through creative self-expression process. Agency has a bus (Maggie) that hosts classes and art shows. Partnership brings art therapy to Touchstone programs.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Provided 70 Welcome Home Kits for people moving into apartments in residential and housing programs. Kits contain essential household items. Partnership with 'Home for Good' campaign.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Touchstone's administrative office is a registered Naloxone Access Point (NAP). Partnered to make naloxone readily accessible to Minnesotans. Free kits available with training requirements.

Recent move12 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Minnesota-wide mental health, housing, and disability services nonprofit serving adults with mental illness and disabilities through ARMHS, IRTS, and supportive housing — direct service-line overlap with Touchstone's core offerings.

TypeBroad incumbent
Description

Statewide social services nonprofit providing mental health, housing, refugee and disability services — broader geographic reach but overlapping mission and customer segments with Touchstone.

TypeDirect peer
Description

Minneapolis-based nonprofit providing recovery housing, mental health services, and reentry support — closely mirrors Touchstone's housing-plus-clinical-service model and shares the same metro service area.

TypeDirect peer
Description

Minneapolis nonprofit offering mental health, substance use disorder treatment, recovery housing, and employment services — comparable integrated wellness model for adults with behavioral health needs in the same Twin Cities market.

TypeOthers
Description

Twin Cities affordable and supportive housing developer — Touchstone's partner on Exodus (72 units, Dec 2026). Comparable housing-development activity and supportive-services coordination but operates as a developer rather than direct clinical provider.

TypeDirect peer
Description

Minneapolis nonprofit operating emergency shelter, transitional housing, and supportive housing for adults experiencing homelessness — comparable supportive-housing mission and Twin Cities footprint.

TypeDirect peer
Description

St. Paul-based 501(c)(3) providing mental health services, supportive housing, and Assertive Community Treatment (ACT) for adults with serious mental illness — virtually identical service mix, geographic adjacency, and population focus as Touchstone.

TypeRegional player
Description

Minneapolis supportive housing developer and provider — operates Kyle Garden Square and 33 Nicollet in partnership with Touchstone, sharing both service lines and target populations in the same geography.

TypeRegional player
Description

Twin Cities collaborative of congregations providing supportive housing and shelter — overlaps with Touchstone's housing mission and is also a current co-development partner on Lydia Apartments.

TypeBroad incumbent
Description

Large regional nonprofit offering mental health, housing, refugee services, and basic needs across the Twin Cities — overlapping service lines and target populations, but at significantly broader scale and scope.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers8 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment6 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature4 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles16 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance1 record

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Touchstone Mental Health

Mental Health Servicestouchstonemh.org

Touchstone Mental Health is a Minneapolis-based 501(c)(3) nonprofit that delivers integrated mental health treatment and supportive housing to adults with serious mental illness and individuals experiencing homelessness across 14 programs in the Twin Cities metro and Anoka County.

What Touchstone Mental Health does

Touchstone Mental Health is a 501(c)(3) nonprofit organization headquartered in Minneapolis, Minnesota, founded in 1989 (per organizational records; firmographic data references 1982). It provides integrated mental health treatment and supportive housing services to adults living with serious mental illness, individuals experiencing homelessness, and older adults exiting homelessness in the Twin Cities metro area and Anoka County. The organization operates 14 programs across three service lines: (1) Intensive Residential Treatment Services (IRTS) at Portland Place, Lyric Lane, and Two Rivers providing 24-hour structured crisis and transitional care; (2) community-based clinical and rehabilitative services including Adult Rehabilitative Mental Health Services (ARMHS), Care Coordination, Targeted Case Management, Integrated Community Supports, Project for Assistance in Transition from Homelessness (PATH), and Touchstone Connections (formerly Behavioral Health Home); and (3) supportive housing programs including Minnehaha Commons (Minnesota's first supportive housing for adults 55+ experiencing homelessness), Rising Cedar Apartments, Kyle Garden Square, and upcoming Exodus and Enclave Overlook developments. Programmatic features include seven-year Nature Based Therapy partnership with the University of Minnesota, art therapy via Art Lab Rx, tobacco recovery, and Housing Stabilization Services (delivered since July 2020).

The organization's technology footprint is light: telehealth delivery, person-centered planning workflows, and standard nonprofit administrative systems, with no disclosed AI/ML capabilities. Its business model is grant- and contract-funded rather than fee-for-service to clients; services are delivered at no cost to end users, with operating revenue drawn from Minnesota state Medicaid and county contracts (Hennepin, Anoka), foundation grants (Otto Bremer Trust, Bentson Foundation, Stevens Square Foundation, Saks Fifth Avenue Foundation, Medica Foundation, Aroha Philanthropies), corporate giving and volunteer partnerships (Calabrio, Boston Scientific, Mystic Lake Casino, NorthRock Partners, Ergotron, Surly Brewing), individual donations, and special events (annual Inspire breakfast raising $96,132 in 2024). In 2025, Touchstone served 2,857 individuals across its programs and operates with a workforce of 251–500.

Touchstone Mental Health firmographics

Firmographics
Name
Touchstone Mental Health
Legal name
Touchstone Mental Health
Website
https://touchstonemh.org
Company type
Private
Founded year
1989
Operating status
Operating
Headcount range
251–500 employees
Short description
Touchstone Mental Health is a Minneapolis-based 501(c)(3) nonprofit that delivers integrated mental health treatment and supportive housing to adults with serious mental illness and individuals experiencing homelessness across 14 programs in the Twin Cities metro and Anoka County.
Ownership category
akta.pro rank

Touchstone Mental Health industry classification

Industry
Product category
Mental Health Services
NAICS
Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)
SIC
Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)
akta.pro primary industry
Residential Mental Health Treatment Centers (HLAFACAC)
akta.pro secondary industry
Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

  • Mental health services
  • Supportive housing programs
  • Residential mental health treatment
  • Community mental health support
  • Homelessness services

Where Touchstone Mental Health is headquartered

Location

Headquarters

HQ city
Minneapolis
HQ country
United States
HQ region
North America

Markets served

Touchstone Mental Health business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels5 records

Marketing channels14 records

Touchstone Mental Health product offering

Product offering

Core offering

Touchstone Mental Health is a 501(c)(3) nonprofit that provides integrated mental health treatment and supportive housing programs for adults with serious mental illness and people experiencing homelessness. It operates 14 programs across the Minneapolis-St. Paul metro and Anoka County, including Intensive Residential Treatment Services (IRTS), community-based mental health services (ARMHS, Care Coordination, Targeted Case Management, Touchstone Connections), and permanent supportive housing at locations such as Minnehaha Commons, Rising Cedar Apartments, and Kyle Garden Square. Services are delivered directly at program sites and are available at no cost to clients.

Product overview

Touchstone Mental Health offers a comprehensive portfolio of mental health and housing services across the Minneapolis-St. Paul metro area. The organization operates 14 programs including Intensive Residential Treatment Services (IRTS) at Portland Place, Lyric Lane, and Two Rivers; community-based services such as ARMHS, Care Coordination, Targeted Case Management, and Touchstone Connections; and supportive housing programs including Minnehaha Commons (for older adults), Rising Cedar Apartments, Kyle Garden Square, and upcoming Exodus development. Recent additions include Mosaic Community Support Program and Anoka Community Support Program drop-in centers. Services integrate mental health treatment, housing support, wellness programming including nature-based therapy, and creative arts therapies to address the holistic needs of individuals with mental illness and those experiencing homelessness.

Differentiator

Problem solved

Functional benefit

Brands

  • Touchstone Connections: A program (formerly BHH) that allows people to receive services without a diagnosed mental illness. Staff works with individuals to develop person-centered plans focusing on goals, find community resources, and connect people with primary and mental health care.

Products and services

  • Adult Rehabilitative Mental Health Services (ARMHS) Rehabilitative mental health services helping adults develop skills for daily living and community integration. For adults living with serious and persistent mental illness.
  • Integrated Community Supports (ICS) Community-based supports for individuals with disabilities, connecting them with services and resources for daily living and community integration.
  • Care Coordination Coordination services helping individuals navigate and access mental health and community resources.
  • Intensive Residential Treatment Services (IRTS) 24-hour structured residential mental health treatment for individuals experiencing crisis or transitioning from hospital settings. Locations include Portland Place, Lyric Lane, and Two Rivers.
  • Housing Programs Supportive housing services helping individuals find and maintain stable housing, including Housing Stabilization Services.
  • Intentional Communities Peer-led community program providing social connection and support for adults with mental illness.
  • Minnehaha Commons Permanent supportive housing with 24-hour onsite services for adults ages 55 and older who have experienced homelessness. Minnesota's first supportive housing program for this population.
  • Project for Assistance in Transition from Homelessness (PATH) Federal program providing outreach and engagement services for individuals experiencing homelessness with mental illness.
  • Kyle Garden Square 59-unit supportive housing development in downtown Minneapolis serving adults exiting homelessness, with 24/7 onsite support services. Partnership with Alliance Housing.
  • Rising Cedar Apartments 40 one-bedroom supportive housing apartments with Community Health and Wellness Center serving adults with mental illness.
  • Targeted Case Management Case management services helping individuals access and coordinate mental health and support services.
  • Touchstone Connections Community-based support services (formerly BHH) helping individuals develop person-centered plans and connect with resources without requiring a diagnosed mental illness.
  • Mosaic Community Support Program Drop-in support program in Anoka County offering peer-led groups, art therapy, writing workshops, and social activities for adults with mental illness.
  • Exodus Upcoming 72-unit supportive housing community in Minneapolis serving individuals with mental illness. Partnership with Aeon, opening December 2026.
  • Older Adult Outreach Outreach services targeting older adults with mental health needs.
  • Bridges Housing Subsidy Program Housing subsidy program helping households find and keep affordable housing in communities of their choosing.
  • Housing Trust Fund Trust fund program expanding housing stability by helping households secure and maintain stable housing.
  • Lydia Apartments Supportive housing collaboration with Beacon Interfaith Housing Collaborative and PSS, serving 80 individuals.

Quantifiable outcome

  • 2,857 people served in 2025 across 14 programs
  • +4 more outcomes

Companies that use Touchstone Mental Health

Customer profile

Named customers8 records

Segments6 records

Ideal customer profiles3 records

Touchstone Mental Health technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

Touchstone Mental Health partnerships and signals

Strategic signal

Partnerships

37 partnerships are on record, tiered core, minor, major and future.

  • RisecoreStrategic or Co-development Partner · 1 August 2025Local provider partner in Anoka County. Helps members gain access to broader mental health care, case management, and job support resources.
  • Canvas HealthcoreStrategic or Co-development Partner · 1 August 2025Local provider partner in Anoka County. Helps members gain access to broader mental health care, case management, and job support resources.
  • Allina HealthcoreStrategic or Co-development Partner · 1 August 2025Local provider partner in Anoka County. Helps members gain access to broader mental health care, case management, and job support resources.
  • Anoka County Human ServicescoreStrategic or Co-development Partner · 1 August 2025County partner in Anoka Community Support Program. Helps members gain access to broader mental health care, case management, and job support resources.
  • TrellisminorStrategic or Co-development Partner · 12 July 2024Partnership at Minnehaha Commons. Representative Ilhan Omar visited facility to learn about programming and partnership with Trellis. Related to Older Americans Act reauthorization.
  • Alliance Housing and Property Solutions and ServicescoreStrategic or Co-development Partner · 22 January 2024Touchstone partners with Alliance Housing for housing development projects. At 33 Nicollet, Alliance provided 64 units with 24 reserved for individuals transitioning out of homelessness, with Touchstone providing on-site supportive services. Touchstone also partners with Alliance for Kyle Garden Square (59 units) and future developments. Alliance Housing hosted grand opening for Kyle Garden Square on April 14, 2026.
  • Fair State Brewing CooperativeminorGTM or Marketing Partner · 1 January 2024Partnership for crowdfunding/crowler sales. Touchstone hosted event at taproom on March 12, 2024. Cooperates program partner.
  • Minnesota Vikings (Kwesi Adofo-Mensah, GM)minorGTM or Marketing Partner · 6 December 2022Vikings GM chose Touchstone for NFL 2022 My Cause My Cleats initiative to raise awareness for mental health. Customized cleats representing Touchstone and mental health awareness.
  • NorthRock PartnersminorGTM or Marketing Partner · 28 April 2022Selected Touchstone for Learn, Do and Give Nonprofit Initiative. Staff presented at their business; employee volunteers made beds, hung pictures and painted at Two Rivers. Made $5,000 donation.
  • Boston ScientificminorGTM or Marketing Partner · 16 August 2021Boston Scientific's PRIDE Employee Resource Group (ERG) volunteered for yardwork clean-up at Portland Place residential treatment program including weeding, planting, mulching, and staining fence.
  • Mystic Lake CasinominorGTM or Marketing Partner · 28 June 2021Mystic Lake's Change For The Better program raised over $9,600 for Touchstone. Casino guests donated change to support mental health recovery services.
  • The Center of MovementminorGTM or Marketing Partner · 1 June 2021Twin Cities chiropractic clinic hosted blanket drive and raised $6,500 in blankets and donations for Touchstone clients at Minnehaha Commons.
  • CalabriominorGTM or Marketing Partner · 12 March 2021Minneapolis-based software company selected Touchstone for annual Employee Giving Campaign. Employees raised $23,931 during the campaign to support work throughout the agency.
  • Hennepin CountycoreStrategic or Co-development Partner · 1 December 2020Partnership to eliminate digital divide. Touchstone received 250 laptop computers from Hennepin County and PCs for People to distribute to clients. County used CARES Act funding for this initiative. Touchstone also partners with Hennepin County for voter engagement in 2024.
  • PCs for PeoplecoreStrategic or Co-development Partner · 1 December 2020Laptop distribution partner. Distributes 250 computers to Touchstone clients with one year of free technical support. Mission to provide individuals and families with life-changing benefits of owning their own computer.
  • Surly Brewing's Surly Gives a DamnminorGTM or Marketing Partner · 2 July 2020Hosted food drive for Touchstone residents. Surly's drive produced 30 pallets of food and supplies. Food drive mentioned on Today Show and Tonight Show with Jimmy Fallon.
  • Orangetheory Fitness Maple GroveminorGTM or Marketing Partner · 2 July 2020Hosted drive for Touchstone residents. Loaded up van with donations.
  • HandsOn Twin CitiesminorGTM or Marketing Partner · 2 July 2020Coordinated volunteer projects including Galentines Day Drive. Donations include hygiene kits, feminine products, and household essentials.
  • LDI (Liberty Diversified International)minorGTM or Marketing Partner · 15 June 2020Four volunteers sorted and packaged donated food and household supplies for clients. Brought remaining donations to Touchstone offices.
  • Greater Twin Cities United WaycoreStrategic or Co-development Partner · 27 September 2019Senior Vice President of Community Impact spoke at Minnehaha Commons grand opening. Partner in affordable housing and homeless prevention efforts.
  • Bridgewater BankminorGTM or Marketing Partner · 24 June 2019Minneapolis-based bank hosted fun summertime picnic for clients and staff in Housing Innovation Programs.
  • OutFront MinnesotacoreStrategic or Co-development Partner · 14 August 2018Partner for LGBTQ services improvement at IRTS programs. Provides training and resources so staff can better meet unique needs of people who are LGBTQ. Goal to create culture of inclusion and best practices.
  • Bystrom Counseling and ConsultationcoreStrategic or Co-development Partner · 14 August 2018Partner for LGBTQ services improvement. Provides training and resources for staff at IRTS programs.
  • Tubman ChrysaliscoreStrategic or Co-development Partner · 14 August 2018Partner for LGBTQ services improvement. Provides training and resources for staff at IRTS programs.
  • Project for Pride in Living (PPL)coreStrategic or Co-development PartnerPartnership for Rising Cedar Apartments since 2013. PPL is developer and owner; Touchstone provides housing assistance and support services. Rising Cedar features 40 one-bedroom apartments and a Community Health and Wellness Center. Government officials including Governor Walz's Chief of Staff visited Rising Cedar to recognize it as innovative supportive housing.
  • AeonmajorStrategic or Co-development PartnerNew supportive housing partnership for Exodus development - 72-unit supportive housing community for individuals living with mental illness. Located at 819 2nd Ave South, Minneapolis, opening December 2026. Features community garden, workout room, 24/7 staffing, and robust on-site supports.
  • CommonBondfutureStrategic or Co-development PartnerFuture housing partnership for supportive housing development where Touchstone will be on-site service provider. One of several future projects in development.
  • VY ManagementfutureStrategic or Co-development PartnerFuture housing partnership for supportive housing development where Touchstone will be on-site service provider.
  • New Generations LLCfutureStrategic or Co-development PartnerFuture housing partnership for supportive housing development where Touchstone will be on-site service provider.
  • One Stop African MarketfutureStrategic or Co-development PartnerFuture housing partnership for supportive housing development where Touchstone will be on-site service provider.
  • GloryVillefutureStrategic or Co-development PartnerFuture housing partnership for supportive housing development where Touchstone will be on-site service provider.
  • Lydia Apartments (Beacon Interfaith Housing Collaborative and PSS)majorStrategic or Co-development PartnerSupportive housing collaboration at Lydia Apartments with Beacon Interfaith Housing Collaborative and PSS, serving 80 individuals. Touchstone provides on-site supportive services.
  • TTT Development, LLCmajorStrategic or Co-development PartnerDeveloper of Enclave Overlook - mixed-income rental development with energy-efficient strategies. Located at 9000 County Road 50, Rockford, MN. Touchstone provides on-site support with 0.5 FTE staff and dedicated workspace. Anticipated opening October 2026.
  • University of MinnesotacoreStrategic or Co-development PartnerTouchstone partnered with University of Minnesota for nature-based therapy programs for seven years. Also collaborating on research for recovery-focused care.
  • Art Lab RxcoreStrategic or Co-development PartnerMobile mental health counseling agency specializing in art and wellness programs. Art therapists guide individuals through creative self-expression process. Agency has a bus (Maggie) that hosts classes and art shows. Partnership brings art therapy to Touchstone programs.
  • Greater Twin Cities United WaycoreStrategic or Co-development PartnerProvided 70 Welcome Home Kits for people moving into apartments in residential and housing programs. Kits contain essential household items. Partnership with 'Home for Good' campaign.
  • Steve Rummler HOPE NetworkcoreStrategic or Co-development PartnerTouchstone's administrative office is a registered Naloxone Access Point (NAP). Partnered to make naloxone readily accessible to Minnesotans. Free kits available with training requirements.

Scale indicators28 records

Recent moves12 records

Expansion highlights6 records

Touchstone Mental Health competitors and assessment

Company assessment

Direct peers

  • People Incorporated: Minnesota-wide mental health, housing, and disability services nonprofit serving adults with mental illness and disabilities through ARMHS, IRTS, and supportive housing — direct service-line overlap with Touchstone's core offerings.
  • RS Eden: Minneapolis-based nonprofit providing recovery housing, mental health services, and reentry support — closely mirrors Touchstone's housing-plus-clinical-service model and shares the same metro service area.
  • Avivo: Minneapolis nonprofit offering mental health, substance use disorder treatment, recovery housing, and employment services — comparable integrated wellness model for adults with behavioral health needs in the same Twin Cities market.
  • Simpson Housing Services: Minneapolis nonprofit operating emergency shelter, transitional housing, and supportive housing for adults experiencing homelessness — comparable supportive-housing mission and Twin Cities footprint.
  • Guild Incorporated: St. Paul-based 501(c)(3) providing mental health services, supportive housing, and Assertive Community Treatment (ACT) for adults with serious mental illness — virtually identical service mix, geographic adjacency, and population focus as Touchstone.

Broad incumbents

  • Lutheran Social Service of Minnesota: Statewide social services nonprofit providing mental health, housing, refugee and disability services — broader geographic reach but overlapping mission and customer segments with Touchstone.
  • Catholic Charities of Minneapolis and St. Paul: Large regional nonprofit offering mental health, housing, refugee services, and basic needs across the Twin Cities — overlapping service lines and target populations, but at significantly broader scale and scope.

Others

  • Aeon: Twin Cities affordable and supportive housing developer — Touchstone's partner on Exodus (72 units, Dec 2026). Comparable housing-development activity and supportive-services coordination but operates as a developer rather than direct clinical provider.

Regional players

  • Alliance Housing: Minneapolis supportive housing developer and provider — operates Kyle Garden Square and 33 Nicollet in partnership with Touchstone, sharing both service lines and target populations in the same geography.
  • Beacon Interfaith Housing Collaborative: Twin Cities collaborative of congregations providing supportive housing and shelter — overlaps with Touchstone's housing mission and is also a current co-development partner on Lydia Apartments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Touchstone Mental Health social profiles

Digital presence

Touchstone Mental Health compliance and trust

Trust signal

Compliance1 record

Touchstone Mental Health financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Touchstone Mental Health leadership team

Management profile

Number of profiles

Profiles16 records

Touchstone Mental Health funding detail

Funding detail

Funding overview

Funding rounds

Investors

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Touchstone Mental Health M&A and investment

M&A and investment

M&A

Investments

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Frequently asked questions about Touchstone Mental Health

What does Touchstone Mental Health do?

Touchstone Mental Health is a 501(c)(3) nonprofit that provides integrated mental health treatment and supportive housing programs for adults with serious mental illness and people experiencing homelessness. It operates 14 programs across the Minneapolis-St. Paul metro and Anoka County, including Intensive Residential Treatment Services (IRTS), community-based mental health services (ARMHS, Care Coordination, Targeted Case Management, Touchstone Connections), and permanent supportive housing at locations such as Minnehaha Commons, Rising Cedar Apartments, and Kyle Garden Square. Services are delivered directly at program sites and are available at no cost to clients.

Is Touchstone Mental Health a public or private company?

Touchstone Mental Health is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was Touchstone Mental Health founded?

Touchstone Mental Health was founded in 1989. It employs 251 to 500 people.

Where is Touchstone Mental Health based?

Touchstone Mental Health is headquartered in Minneapolis, United States, in the North America region.

Who are Touchstone Mental Health's main competitors?

Direct peers on record are People Incorporated, RS Eden, Avivo, Simpson Housing Services and Guild Incorporated. Broad incumbents are Lutheran Social Service of Minnesota and Catholic Charities of Minneapolis and St. Paul. Aeon is listed as an others. Regional players are Alliance Housing and Beacon Interfaith Housing Collaborative.

Does Touchstone Mental Health have an API?

No public API is recorded for Touchstone Mental Health.

What industry is Touchstone Mental Health in?

Touchstone Mental Health's product category is Mental Health Services. Its primary akta.pro industry code is HLAFACAC, Residential Mental Health Treatment Centers, with a secondary code of BPAGAEAH, Mental Health & Crisis Support Services. Its NAICS code is 623220 and its SIC code is 8050.

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