What ATCOM does

ATCOM Technology Co., LTD. (深圳市简能网络技术有限公司) is a Shenzhen-based VoIP hardware manufacturer founded in 1998, operating with 251-500 employees. The company designs and produces a comprehensive portfolio of IP telephony products spanning IP phones (Gigabit, Wi-Fi, 4G LTE, and CTI call center variants across A1X, A2X, A41, A48, A68, and D Series lines), IP PBX systems (IP01 through IP4G models), Asterisk-compatible telephony cards (FXS/FXO/GSM/ISDN variants from 1 to 16 ports), and IP intercom terminals (AD01PLUS, A10AD, A11AD). Underlying technology centers on SIP protocol implementation with proprietary Wi-Fi VoIP optimization (5DB antenna tuning, 802.11n/ac support), TR069/MAC auto-provisioning, ZRTP encryption, and OPEN VPN support, with ISO9000 quality standards yielding a sub-0.5% product maintenance rate.

ATCOM serves five primary customer segments: SMEs seeking cost-effective cloud VoIP, call centers requiring anti-noise CTI terminals with CRM integration, enterprises building self-hosted IP voice systems, hospitality/retail environments needing Wi-Fi VoIP flexibility, and building security/access control customers deploying IP intercom solutions. The company has achieved formal certifications with multiple open-source platforms (Asterisk, FreeSwitch, Trixbox, Elastix, Askozia) and commercial platforms (Broadsoft, HUAWEI, AVAYA), positioning compatibility as a primary competitive differentiator. Geographically, ATCOM distributes from China with stated operating presence in the USA and Russia.

Revenue is generated through hardware sales across all product categories, distributed via a combination of direct website sales ([email protected], hotline 0755-8301 8618-1), a global channel partner and reseller network, and an Eco Partner program for co-development collaboration. Pricing is quote-based and not publicly disclosed. The company maintains an active bilingual (Chinese/English) website with extensive technical documentation and support resources. No funding rounds, M&A activity, leadership changes, or public listing are evidenced in available source data; ATCOM appears to be a privately held, founder-managed entity with no disclosed institutional investment.

Name

ATCOM

Legal name

ATCOM Technology Co., LTD.

Website

https://atcom.cn

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

ATCOM Technology is a Shenzhen-based VoIP hardware manufacturer (founded 1998) producing IP phones, IP PBX systems, Asterisk-compatible telephony cards, and IP intercom terminals for SMEs, call centers, enterprises, and building security customers globally via channel partners and direct sales.

Ownership category

akta.pro rank

Product category

VoIP Communication Hardware

NAICS

Telephone Apparatus Manufacturing (33421), Other Communications Equipment Manufacturing (33429)

SIC

Telephone & Telegraph Apparatus (3661), Computer Communications Equipment (3576)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ), Smart Intercoms & Whole-Home Communication Retail (CRAIAMAM)

Keywords

• VoIP hardware
• IP phone systems
• IP PBX solutions
• Asterisk telephony cards
• IP intercom devices

Headquarters

HQ city

Shenzhen

HQ country

China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales - IP Phones: Sale of IP phones including Gigabit IP phones, Wi-Fi IP phones, 4G IP phones, and CTI call center phones. Products range from single-line to multi-line executive models.
2. IP PBX Systems: Sale of IP PBX hardware including IP01, IP02, IP04, IP08, IP2G4A, IP4G models for enterprise voice communication systems
3. Voice Boards/Cards: Sale of Asterisk-compatible voice boards including AX series (AX400P, AX800P, AX1600P, AXE series) for telephony interface in open-source PBX systems
4. IP Intercom Products: Sale of IP intercom terminals (AD01PLUS, A10AD/A11AD) for doorphone and broadcast applications

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

ATCOM designs, manufactures, and globally distributes VoIP hardware including IP phones (Gigabit, Wi-Fi, 4G LTE, CTI call center, executive color-screen models), IP PBX systems (IP01–IP4G), Asterisk-compatible telephony interface voice boards (FXO/FXS/GSM/BRI ISDN, 1–16 ports), and IP intercom terminals. Products are sold to enterprises, SMEs, call centers, and resellers, and are interoperable with open-source (Asterisk, FreeSwitch, Trixbox, Elastix) and commercial (Broadsoft, HUAWEI, AVAYA) telephony platforms.

Product overview

ATCOM is a VoIP (Voice over IP) products manufacturer specializing in IP phones, IP PBX systems, Asterisk-compatible voice boards, and IP intercom solutions. The product portfolio includes multiple IP phone series (A1X, A2X, A41, A48, A68, D Series, CTI call center phones, 4G LTE phones, and Wi-Fi phones) ranging from basic single-line to advanced multi-line color-screen models. The IP PBX lineup spans from compact IP01/IP02 units to larger IP08/IP2G4A/IP4G systems. ATCOM's voice board/card portfolio is extensive, supporting Asterisk, FreeSWITCH, Trixbox, and Elastix platforms with various configurations including FXS, FXO, GSM, BRI ISDN, and hybrid variants ranging from 1 to 16 ports. IP intercom products (AD01PLUS, A10AD, A11AD) complement the offering for building communication systems. Accessories include expansion modules, headsets, and EHS adapters. The products are designed for self-built, cloud-based, call center, Wi-Fi, and IP intercom VoIP solution deployments.

Differentiator

Problem solved

Functional benefit

Products and services

• A1X Series IP Phones (A10/A10W/A11/A16) Single SIP account IP phone series designed for positions with fewer call needs, with optional Wi-Fi connectivity on A10W. Targets office staff and entry-level enterprise users.
• A2X Series IP Phones (A20/A21/A26/A20W/A20WAC) Dual SIP account IP phone series for higher call volume positions. Features call switch, call pick up, speed dial, and BLF functions, with Wi-Fi variants (A20W, A20WAC).
• A41/A41W IP Phones Four SIP account IP phone for management-class positions, with BLF keys for call pick up, speed dial, call forwarding, and conference calls. Optional Wi-Fi on A41W.
• A48/A48W/A48WAC IP Phones Colored LCD IP phone supporting up to 32 calls and 9-way conference, expandable via AET color LCD expansion module. Targets executive and management users.
• A68/A68W/A68WAC IP Phones Six SIP account IP phone for president-class positions. LCD display with 8 BLF buttons supporting up to 20 contacts; supports EHS wireless headsets.
• D Series IP Phones (D32/D33/D38, D20/D21/D26) Enterprise IP phone series with various configurations to address different business communication needs.
• CT10/CT11 CTI Call Center IP Phones IP phones purpose-built for call center environments with anti-noise microphones, electrostatic-protected headset interface, and compatibility with major IP PBX systems including HUAWEI and AVAYA.
• A68LTE/A20LTE 4G LTE IP Phones IP phones with 4G LTE connectivity enabling mobile VoIP deployment scenarios.
• A2SV/D2SV IP Phones SIP VoIP phones with enhanced features for specialized deployment scenarios.
• D3SW/D2SW Wi-Fi IP Phones Wi-Fi-enabled IP phones supporting wireless network connectivity for flexible deployment in offices, hotels, warehouses, and retail.
• AD01PLUS IP Intercom Terminal Outdoor IP intercom terminal with two relays, LED display configuration, and standard external interface for easy assembly, designed for CCTV integration and doorphone/broadcast applications.
• A10AD/A11AD IP Intercom Terminals IP intercom terminals with full keyboard input and LED display status, used as main control boards for IP intercom and broadcast terminal deployments.
• IP01 IP PBX Single-port IP PBX system supporting basic VoIP telephony for small deployments.
• IP02 IP PBX Two-port IP PBX system for small to medium VoIP deployments.
• IP04 IP PBX Four-port IP PBX system supporting multiple VoIP extensions and trunk lines.
• IP08 IP PBX Eight-port IP PBX system with 128MB RAM for larger VoIP deployments.
• IP2G4A IP PBX with GSM/3G IP PBX with integrated GSM/3G connectivity for hybrid VoIP and cellular deployments.
• IP4G IP PBX with 4G LTE IP PBX with 4G LTE connectivity for mobile VoIP integration.
• AXE800PN Voice Board 8-port PCI-E telephony card supporting 1-8 FXO/FXS channels for Asterisk IP PBX. Provides PBX, Voicemail, IVR, Call Center, Call Park, Call Pickup, Call Transfer, Call Forward, Caller ID, Call Waiting, Call Conference features. Elastix certified.
• AX4B Voice Board 4-port FXO/FXS voice board card for Asterisk/Open Source PBX integration via PCI interface.
• AX1E ISDN Voice Board Single-port ISDN voice board (E1/PRI) for Asterisk integration via mISDN.
• AX1600P Voice Board 16-port PCI voice board supporting up to 16 FXO/FXS channels for Asterisk IP PBX with Dahdi/Zaptel support.
• AXE1600P Voice Board Enhanced 16-port voice board with expanded capabilities for Asterisk IP PBX systems.
• AX800P Voice Board 8-port PCI voice board supporting up to 8 FXO/FXS channels. PCI-E slot compatible. Supports Dahdi/Zaptel, Asterisk, FreeSWITCH.
• AX400P Voice Board 4-port voice board for Asterisk/Trixbox/Elastix integration.
• AXE400P Voice Board Enhanced 4-port voice board with improved specifications for Asterisk IP PBX.
• AXE4D Voice Board 4-port FXO voice board with enhanced specifications for Asterisk/Dahdi integration.
• AXE2D Voice Board 2-port FXO voice board for Asterisk/Dahdi integration.
• AX2D Voice Board 2-port FXO voice board with standard interface for Asterisk.
• AX1D Voice Board Single-port FXO voice board for basic Asterisk integration.
• AXE1D Voice Board Enhanced single-port FXO voice board for Asterisk/Dahdi.
• AX4G GSM Voice Board 4-port GSM voice board enabling Asterisk integration with GSM cellular networks.
• AX2G4A Hybrid GSM+FXO Voice Board 2-port GSM + 4-port FXO hybrid voice board combining cellular and analog connectivity for Asterisk.
• AX4D Voice Board (2018) 4-port FXO voice board for Dahdi/Asterisk integration.
• AXE4BL BRI ISDN Voice Board 4-port BRI ISDN voice board for Asterisk integration.
• AXE2BL BRI ISDN Voice Board 2-port BRI ISDN voice board for Asterisk integration.
• AXE400PL Voice Board 4-port voice board with enhanced PoE capabilities for Asterisk IP PBX.
• AXE4GN GSM Voice Board 4-port GSM voice board with enhanced specifications for Asterisk cellular integration.
• AXE2G4AN Hybrid GSM+FXO Voice Board 2-port GSM + 4-port FXO hybrid voice board with enhanced specifications.
• AXE4DL DSL Voice Board 4-port FXO voice board with enhanced DSL capabilities.
• AXE2DL DSL Voice Board 2-port FXO voice board with enhanced DSL capabilities.
• AXE1DL DSL Voice Board Single-port FXO voice board with DSL interface.

Quantifiable outcome

• Product maintenance rate controlled to 0.5% or less through ISO9000 quality standards and 11 testing procedures
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core.

• BroadsoftcoreTechnology or IntegrationATCOM IP phones are certified compatible with Broadsoft cloud platform, enabling integration with enterprise-grade cloud VoIP services
• AsteriskcoreTechnology or IntegrationFull driver support and compatibility with Asterisk open-source PBX platform. Voice boards support Asterisk, FreeSwitch, Dahdi, and Zaptel systems
• ElastixcoreTechnology or IntegrationATCOM AXE800PN telephony card is officially Elastix certified and supported
• FreeSwitchcoreTechnology or IntegrationFull compatibility with FreeSwitch open-source telephony platform
• TrixboxcoreTechnology or IntegrationVoice boards compatible with Trixbox Asterisk distribution
• HUAWEIcoreTechnology or IntegrationATCOM CTI call center phones are perfectly compatible with HUAWEI call center systems
• AVAYAcoreTechnology or IntegrationATCOM CTI call center phones are compatible with AVAYA call center systems

Scale indicators2 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• Yealink: Yealink is a leading Chinese SIP phone and videoconferencing endpoint manufacturer offering a comparable portfolio of IP desk phones, Wi-Fi phones, and IP PBX systems targeting the same SME and enterprise VoIP customers. Both companies originated in China and compete head-to-head in the global SIP endpoint category.
• Grandstream Networks: Grandstream manufactures SIP phones, IP PBX (UCM series), and IP intercom products with similar Asterisk/FreeSWITCH integration philosophy. It is one of ATCOM's closest direct competitors across both endpoints and PBX systems for SMB and enterprise buyers.
• Fanvil: Fanvil is a Chinese VoIP phone manufacturer with extensive SIP desk phone, doorphone/intercom, and IP PBX offerings — directly overlapping ATCOM's product portfolio across endpoints and intercom categories, particularly in cost-sensitive markets.
• Sangoma Technologies: Sangoma owns Digium (Asterisk) and offers its own line of PBX systems, IP phones, and telephony interface cards — making it the most direct overlap with ATCOM's Asterisk-compatible voice board and SIP endpoint portfolio. Both serve Asterisk-based PBX integrators globally.
• AudioCodes: AudioCodes manufactures SIP phones, SBCs, and VoIP infrastructure for enterprise and service provider customers. It overlaps directly with ATCOM's IP phone business and competes for the same Asterisk/Broadsoft-compatible enterprise deployments.
• Snom Technology: Snom is a German SIP phone manufacturer known for enterprise-grade SIP desk phones with strong Asterisk and Broadsoft compatibility — directly comparable to ATCOM's higher-end A48/A68 IP phone models targeting business users.
• 2N (Axis Communications): 2N specializes in IP intercoms, doorphones, and access control solutions — directly comparable to ATCOM's AD01PLUS and A10AD/A11AD IP intercom product line for building security and access control deployments.

Broad incumbents

• Poly (HP Poly): Poly, now part of HP, is a long-established leader in enterprise VoIP endpoints, headsets, and video collaboration with a much larger enterprise footprint. ATCOM's CTI call center phones and Wi-Fi IP phones compete in adjacent subsegments where Poly is the entrenched incumbent.
• Alcatel-Lucent Enterprise: ALE offers enterprise IP phones, IP PBX (OmniPCX), and unified communications solutions that overlap with ATCOM's enterprise VoIP positioning. It is an established incumbent competing for the same large-enterprise voice communications RFPs.
• VTech Communications: VTech produces business SIP phones and conferencing endpoints alongside its consumer phone business. It competes with ATCOM in the SMB/SME SIP phone category with broader brand reach and distribution scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ATCOM_Tech
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Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ATCOM