Forrest Anderson Plumbing & Air Conditioning

What Forrest Anderson Plumbing & Air Conditioning does

Forrest Anderson Plumbing & Air Conditioning, Inc. is a third-generation, family-owned home services company providing HVAC and plumbing services to residential and light-commercial customers across the Phoenix metropolitan area. Founded by Forrest Anderson in 1948/1949 in Rockport, Indiana after his return from World War II U.S. Navy service, the firm relocated to Phoenix in 1961 where it has operated continuously for over 60 years. The company is currently led by Chairman Don Hensley (son of the founder) and President Audrey Monell (granddaughter of the founder), with headquarters at 17225 N 63rd Ave, Glendale, Arizona and a stated headcount of 11-50. Across its history the company reports more than 75,000 completed jobs and maintains 113 Google reviews with a 4.5/5 average rating.

The company offers four core service categories: Heating (heat pump repair, heater maintenance, mini-split repair and installation), Cooling (AC repair, AC installation, AC maintenance agreements, mini-splits, smart thermostats), Plumbing (plumbing repair, gas lines, kitchen/bath plumbing, leak detection, water softeners, tank and tankless water heaters), and Drains (drain clearing, hydro jetting, rooter service, sewer and water line service). Service delivery uses a direct-to-consumer field service model with 24/7 emergency response, dispatched via phone (623-780-4060), email ([email protected]), website contact form, and walk-in inquiries. Pricing is quote-based and not publicly disclosed; the company offers customer financing through a Wells Fargo Home Projects credit card at 9.90% APR with a 12-month no-interest option for qualifying purchases of $480 or more. A standardized "Forrest Anderson Complete Service Process" (evaluate, explain with pictures, solve, deliver inspection report) structures the customer interaction across all service lines.

Revenue mechanics combine per-service transactional billing for repair and installation work with a recurring subscription layer through AC Maintenance Agreements, supplemented by equipment sales (HVAC units, water heaters, water softeners) often financed via Wells Fargo. Geographic coverage spans 20+ cities in the Phoenix metro, including Phoenix, Scottsdale, Mesa, Chandler, Tempe, Glendale, Peoria, Gilbert, Surprise, Goodyear, and Fountain Hills. Marketing channels include a content blog (50+ articles dated 2023-2026), Facebook, Instagram (@fapac), YouTube, email newsletters, and Google reviews displayed via Trustindex. The company holds a BBB A+ rating, won the 2024 BBB Torch Award for Ethics in the 21-99 Employees category (2023 finalist), received multiple AZCentral Best of the Desert awards (2018, 2020), and was recognized in the 2022 Sun Devil 100 cohort.

Name

Forrest Anderson Plumbing & Air Conditioning

Legal name

Forrest Anderson Plumbing & Air Conditioning, Inc.

Website

https://forrestanderson.net

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

11–50 employees

Short description

Forrest Anderson Plumbing & Air Conditioning is a third-generation, family-owned HVAC and plumbing service provider delivering heating, cooling, plumbing, and drain services to residential and commercial customers across 20+ cities in the Phoenix, Arizona metropolitan area with 24/7 emergency dispatch.

Ownership category

akta.pro rank

Product category

HVAC and Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

akta.pro primary industry

Air Conditioner (AC) Repair & Maintenance (HSAOAHAF)

akta.pro secondary industries

Gas Piping Replacement & Re-Routing (HSAOAKAE), Duct Sealing, Insulation & Airflow Balancing (HSAOAIAH), Appliance Hookup & Utility Connection (Water/Gas/Electric) (HSAGANAD)

Keywords

• Plumbing services
• HVAC services
• Heating repair
• Air conditioning
• Drain cleaning

Headquarters

HQ city

Glendale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. HVAC Services: Revenue from heating, cooling, and air conditioning repair, installation, and maintenance services. Includes heat pump repair, AC repair, AC install, heater repair, mini split systems, and smart thermostats. Billed per service call or as part of maintenance agreement subscriptions.
2. Plumbing Services: Revenue from plumbing repair, installation, gas lines, kitchen and bath plumbing, leak detection, water softeners, water heaters (tank and tankless), and drain clearing services. Primarily one-time service fees with potential for repeat maintenance.
3. Drain and Sewer Services: Revenue from drain clearing, hydro jetting, rooter service, sewer line service, and water line service. Typically per-service billing.
4. Equipment Sales and Installation: Revenue from selling and installing HVAC units, water heaters (tank and tankless), water softeners, and other equipment. Often financed through Wells Fargo partnership.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Forrest Anderson Plumbing & Air Conditioning provides residential and commercial HVAC (heating, cooling, and air conditioning) and plumbing services across the Phoenix metro area. Core offerings include AC and heater repair, installation and maintenance, plumbing repair and installation, water heater and water softener services, leak detection, and drain and sewer line services. The company operates a 24/7 emergency dispatch field service model with preventive maintenance agreements and equipment financing through Wells Fargo.

Product overview

Forrest Anderson Plumbing & Air Conditioning is a family-owned service business offering a comprehensive suite of plumbing and HVAC (heating, ventilation, and air conditioning) services for residential and commercial customers in the Phoenix metro area. The company provides four core service categories: Heating Services (heat pump repair, heater maintenance, heating installation, mini splits), Cooling Services (AC repair, AC installation, AC maintenance, smart thermostats), Plumbing Services (plumbing repair, gas lines, kitchen/bath plumbing, leak detection, water softeners, water heaters including tankless systems), and Drain Services (drain clearing, hydro jetting, rooter service, sewer/water line service). The company operates as a unified service offering without a software product or modular platform architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating Services Heating services including heat pump repair, heater maintenance, heater repair, heating installation, and mini split repair/install for residential and commercial properties.
• Cooling Services Air conditioning services including AC repair, AC installation, AC maintenance, mini split systems, and smart thermostat installation to keep homes comfortable during Arizona summers.
• Plumbing Services Comprehensive plumbing solutions including plumbing repair, plumbing installation, gas lines, kitchen and bath plumbing installation and repair, leak detection and repair, water softeners, and water heater services including tankless water heater options.
• Drain and Sewer Services Drain and sewer services including drain clearing, hydro jetting, rooter service, sewer line service, and water line service to prevent backups and maintain proper drainage.
• AC Maintenance Agreement Recurring preventive maintenance program for AC systems, billed as an ongoing subscription-style agreement providing scheduled inspections and tune-ups.

Quantifiable outcome

• 113 Google reviews with 4.5/5 average rating reflecting strong customer satisfaction
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• George Brazil Plumbing & Electrical: Long-established Phoenix-based residential plumbing, HVAC, and electrical service company with similar multi-trade cross-sell model, 24/7 emergency response, and direct-to-consumer field service motion — directly comparable on geography, customer segment, and offering.
• Parker & Sons: Phoenix metro HVAC, plumbing, and electrical home services company serving the same residential customer base with similar 24/7 emergency model, maintenance agreements, and multi-trade cross-sell. Strong direct peer given shared geography and service mix.
• Cool Blew Inc. Phoenix-area residential HVAC, plumbing, and solar service provider targeting the same homeowner segment with comparable repair/install/maintenance offerings and local-brand positioning.
• Day & Night Air Conditioning, Heating & Plumbing: Phoenix-based HVAC and plumbing contractor serving residential customers across the metro with similar emergency service, AC repair/installation, and plumbing offerings. Closely comparable on service mix and geography.
• Rite Way Heating, Cooling & Plumbing: Phoenix metro HVAC and plumbing service company with similar residential focus, multi-trade offering, and direct-to-consumer field service model. Comparable on customer profile, geography, and core services.
• ABC Cooling, Heating & Plumbing: Long-running Phoenix-based residential HVAC and plumbing company with comparable service portfolio, local brand history, and direct-to-consumer field service model in the same metro.

Broad incumbents

• Ben Franklin Plumbing: Nationally franchised plumbing service brand with Phoenix-area locations offering drain cleaning, water heaters, and general plumbing — overlapping in plumbing service line but operating as a broader national platform rather than a local multi-trade specialist.
• Mr. Rooter Plumbing: Nationally franchised plumbing and drain service brand present in the Phoenix area; comparable on plumbing and drain service offerings and 24/7 emergency model, but operates as a franchise network rather than a locally owned multi-trade provider.
• Roto-Rooter: National plumbing, drain cleaning, and water damage services company with a major Phoenix presence; overlaps in drain clearing, sewer line service, and emergency plumbing — but operates at a much larger national scale and lacks Forrest Anderson's local HVAC angle.

Others

• Wells Fargo Home Projects Credit Card: Not a peer in the traditional sense but the financing partner Forrest Anderson uses to enable equipment sales and larger-ticket installations — a relevant ecosystem/commercial relationship comparable to financing programs used by other Phoenix HVAC/plumbing peers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@forrestandersonplumbingair7170
• Facebookfacebook.com/ForrestAndersonPlumbingAndAirConditioning
• Instagraminstagram.com/fapac
• Xx.com/AZplumbing_hvac
• LinkedInlinkedin.com/company/forrest-anderson-plumbing-hvac

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Forrest Anderson Plumbing & Air Conditioning