Ben Franklin Plumbing

What Ben Franklin Plumbing does

Benjamin Franklin Plumbing of Montgomery is an independently owned and operated franchise location of the Benjamin Franklin Plumbing national brand, headquartered at 261 Mendel Parkway East, Montgomery, Alabama. Established in 1986, the company provides residential and commercial plumbing services across 14 central Alabama communities including Montgomery, Prattville, Millbrook, and Wetumpka. Service offerings span drain cleaning and hydrojetting, water heater installation and repair (tank and tankless), sewer line repair and trenchless solutions, leak detection (including slab and pool), boiler service, piping and repiping, pump services, fixture installation and repair, water treatment, and 24/7 emergency plumbing.

The company operates as a pure service business with no proprietary technology platform, software product, or digital offering beyond standard SMB marketing channels (website, blog content, social media, Google Business Profile, email newsletter). Service revenue is generated on a transactional, quote-based pricing model with optional customer financing through third-party lender relationships. Customer acquisition is direct-to-consumer via a 24/7 phone line and online booking.

The business holds no patents or proprietary technology and reports no AI/ML capabilities. Its competitive positioning rests on the Benjamin Franklin Plumbing national brand trademark (named Forbes' Top Ranked Plumbing Company of 2024), the Authority Brands franchise family affiliation, an on-time guarantee backed by a $5/minute financial penalty, and 30+ years of local operating history. The legal franchisor entity is Benjamin Franklin Franchising SPE LLC, with the broader brand portfolio owned by Authority Brands, a diversified home services conglomerate that also operates One Hour Heating & Air Conditioning, Mister Sparky Electric, and DRYmedic among other franchises.

Name

Ben Franklin Plumbing

Legal name

Benjamin Franklin Franchising SPE LLC

Website

https://benfranklinplumbingmontgomeryal.com

Company type

Private

Founded year

1986

Operating status

Operating

Short description

Benjamin Franklin Plumbing of Montgomery is an independently owned franchise location providing residential and commercial plumbing installation, repair, maintenance, and 24/7 emergency services across 14 communities in central Alabama since 1986.

Ownership category

akta.pro rank

Product category

Residential Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Water and Sewer Line and Related Structures Construction (23711)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Plumbing Installation, Service & Repair (IMAIABAB)

akta.pro secondary industries

Emergency Water Main/Service Line Repair (HSAOAMAK), Minor Plumbing Repairs (Leaks, Faucets, Toilets, Drains) (HSAGAAAC)

Keywords

• Residential plumbing services
• Commercial plumbing services
• Emergency plumbing repair
• Drain cleaning services
• Water heater installation

Headquarters

HQ city

Montgomery

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Plumbing Services Revenue: One-time service fees for plumbing repairs, installations, and maintenance. Services include drain cleaning, leak detection, water heater services, sewer line repair, pipe repair, and emergency plumbing. Revenue is transactional and based on service scope and complexity.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Benjamin Franklin Plumbing of Montgomery is a locally owned franchise plumbing service company providing residential and commercial installation, repair, maintenance, and 24/7 emergency plumbing services across 14 communities in central Alabama. Services span drains, sewers, water heaters, leak detection, boilers, piping/repiping, pumps, fixtures, garbage disposals, water treatment, and outdoor plumbing. Pricing is quote-based per job, with financing options available through lending partners.

Product overview

Benjamin Franklin Plumbing operates as a franchise network of independently owned and operated plumbing service companies. The core offering is residential and commercial plumbing services delivered through locally operated franchise locations, each providing installation, repair, maintenance, and emergency services. The service portfolio includes drain services (cleaning, installation, hydrojetting), water heater services (tankless and traditional, installation and repair), sewer services (line repair, replacement, trenchless solutions), leak detection (general, pool, slab leaks), boiler services, plumbing repairs, piping and repiping, pump services (sump, pool, water pumps), emergency 24/7 plumbing, commercial plumbing, fixture services (bathtubs, showers, sinks, faucets, toilets), garbage disposal services, water treatment, outdoor plumbing, and water line services. The brand is part of the Authority Brands Family of home service franchises. No separate AI/digital product, API, or software platform is offered—the company provides purely service-based offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Drain Services Drain cleaning, drain installation, and hydrojetting services to clear clogs and restore proper drainage for residential and commercial customers.
• Water Heater Services Installation, replacement, and repair of traditional and tankless water heaters for residential and commercial customers.
• Sewer Services Sewer line repair, replacement, installation, and trenchless sewer solutions for residential properties.
• Leak Detection Services Leak repair, pool leak detection, and slab leak identification and remediation services.
• Boiler Services Boiler installation, replacement, and repair for residential and commercial boiler systems.
• Plumbing Repair Services General plumbing repair services including plumbing installation, plumbing inspection, and diagnosis for various plumbing issues.
• Piping & Repiping Services Piping and repiping services including pipe repair, leaking pipe remediation, and complete pipe replacement.
• Pump Services Sump pump installation and repair, pool pump services, and water pump maintenance.
• Emergency Plumbing Services 24/7 emergency plumbing services available around the clock for urgent plumbing issues and plumbing emergencies.
• Commercial Plumbing Services Commercial plumbing services for businesses including installation, maintenance, and repair of commercial plumbing systems.
• Garbage Disposal Services Garbage disposal installation and repair for kitchen garbage disposal units.
• Water Treatment Services Water treatment services to improve water quality and address hard water or other water quality issues.
• Outdoor Plumbing Services Outdoor plumbing services for exterior water lines, outdoor faucets, and exterior plumbing systems.
• Water Line Services Water line installation, repair, and maintenance services for residential water supply lines.

Quantifiable outcome

• One-visit resolution for many jobs due to well-stocked service vehicles

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Authority BrandscoreOthersParent company of the Benjamin Franklin Plumbing franchise network. The Montgomery location is independently owned and operated but licensed through Authority Brands. Part of a family of home service brands including One Hour Heating & Air, Mister Sparky Electric, DRYmedic, and other service franchises.

Scale indicators4 records

Recent moves1 record

Expansion highlights4 records

Others

• Angi (formerly Angie's List / HomeAdvisor): Angi operates a leading home services marketplace connecting consumers to local plumbers, electricians, and handymen. It is a relevant ecosystem peer as both a lead source and a competitive channel for plumbing jobs in the Montgomery market.
• Neighborly (Mr. Rooter, Mr. Handyman, The Grounds Guys): Neighborly is a diversified franchisor of home service brands competing directly with Authority Brands. Its portfolio includes Mr. Rooter Plumbing and Mr. Handyman, making it a comparable platform-level peer for the franchisor economics relevant to Benjamin Franklin locations.
• One Hour Heating & Air Conditioning: One Hour Heating & Air Conditioning is a sister brand under Authority Brands, the same parent as Benjamin Franklin Plumbing. Sister-brand referrals, shared marketing, and cross-trained trade access make it a directly relevant ecosystem peer.
• Mister Sparky Electric: Mister Sparky is another Authority Brands sister franchise offering residential electrical services. It shares franchisor economics, marketing systems, and customer overlap with Benjamin Franklin Plumbing locations.

Direct peers

• Mr. Rooter Plumbing: Mr. Rooter is a nationally franchised plumbing services brand owned by Neighborly, providing residential and commercial plumbing, drain cleaning, and water heater services. It competes head-to-head with Benjamin Franklin Plumbing for the same customer segments and service categories.
• Roto-Rooter: Roto-Rooter is a national plumbing and drain services franchise offering residential and commercial plumbing, sewer, and water heater services across the U.S. — directly comparable in service mix and franchise distribution model to Benjamin Franklin Plumbing.

Broad incumbents

• ARS / Rescue Rooter: ARS (American Residential Services) operates Rescue Rooter and other regional plumbing, HVAC, and sewer brands at scale across the U.S. It is a broader incumbent offering overlapping residential plumbing services with company-owned operations in many markets.
• Home Depot Home Services (The Home Depot): The Home Depot is a large home improvement retailer that connects customers to local installers for plumbing, water heaters, and related services. As a broad incumbent with overlapping installation categories, it is a relevant competitor for lead flow and customer expectations.
• ServiceMaster (and American Home Shield): ServiceMaster Restore and broader ServiceMaster brands serve as broad home service incumbents offering disaster restoration, repair, and home warranty services that overlap with residential plumbing emergencies. Comparable as a scaled, multi-service home services brand.

Emerging players

• Mr. Handyman: Mr. Handyman is a Neighborly-owned franchise offering general home repair and maintenance including minor plumbing tasks. It overlaps with the residential handyman/plumbing repair end of Benjamin Franklin's service menu.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/benfranklinse
• YouTubeyoutube.com/channel/UCSkkbQlRAvgzaYLGQptfUSQ
• Facebookfacebook.com/bfpmontgomery
• Instagraminstagram.com/benfranklinplumbingcorp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ben Franklin Plumbing