Remedy Healthcare

What Remedy Healthcare does

Remedy Healthcare is an Australian integrated healthcare services provider operating as a wholly-owned subsidiary of Australian Unity Limited and headquartered in Melbourne. Founded circa 2012, the company delivers in-home clinical care and telehealth-based health coaching across five Australian states (Victoria, New South Wales, Queensland, South Australia, and Western Australia), supported by a workforce of approximately 300-350 nurses, health coaches, and allied health professionals including physiotherapists, occupational therapists, podiatrists, exercise physiologists, and dietitians. Its branded care pathways include HealthierMe (phone-based health coaching for chronic disease and lifestyle management), MindStep (low-intensity CBT-based mental health coaching), Hospital Care@Home (hospital substitution delivered at home under a dedicated Care Coordinator), Rehabilitation@Home (post-surgical in-home rehab), Allied Health and Nursing (community clinical services), and Workplace Health Services (corporate wellness).

The company's technology foundation is a phone/telehealth coaching platform coupled with field-based in-home service delivery, designed to substitute or shorten hospital episodes and support chronic disease management, post-acute recovery, mental health, and aged care. Branded programs (HealthierMe, MindStep, Hospital Care@Home, Rehabilitation@Home, Remedy at Home) are registered trademarks. The platform architecture is described as telehealth-first with on-the-ground clinical augmentation rather than a digitally native AI-driven offering.

Remedy generates revenue through four streams: government-funded programs (Commonwealth Home Care Package and Commonwealth Home Support Program), private health insurance partnerships (35+ funds including Bupa, HCF, CBHS, Defence Health, TAL, Westfund, and Peoplecare), self-pay fee-for-service, and B2B enterprise contracts with employers and hospitals (including Ramsay Connect). The go-to-market combines enterprise field sales (insurer, government, employer contracts) with healthcare-professional referrals (GPs, hospitals) and direct-to-consumer access. The company reports measurable outcomes of up to 33% reduction in hospital admissions and 15-30% reduction in re-admissions across integrated care cohorts, and has served approximately 100,000 Australians over its operating history.

Name

Remedy Healthcare

Legal name

Remedy Healthcare Group Pty Ltd

Website

https://remedyhealthcare.com.au

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

In-Home Healthcare Services

NAICS

Home Health Care Services (62161), Home Health Care Services (621610), Home Health Care Services (6216)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB)

akta.pro secondary industries

Skilled Home Health Therapy Services (PT/OT/SLP) (HLADAFAE), Post-Acute / Post-Surgical In-Home Rehab (HSABADAD)

Keywords

• In-home healthcare services
• Telehealth health coaching
• Chronic disease management
• Hospital substitution care
• Allied health nursing

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Funded Programs: Commonwealth Home Care Package (HCP) and Commonwealth Home Support Program (CHSP) for older Australians requiring long-term support services
2. Private Health Insurance: Health care services funded or partially funded through private health insurance coverage, working with over 35 health funds
3. Self-Pay / Out-of-Pocket: Pay-as-you-go services for individuals waiting for government funding or those without coverage
4. B2B Enterprise Contracts: Partnership arrangements with insurers, businesses, and government to deliver healthcare services to their members or employees

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Remedy Healthcare delivers in-home and phone-based health services including nursing, physiotherapy, occupational therapy, podiatry, exercise physiology, dietetics, health coaching and mental health support. Its core programs include HealthierMe (phone-based health coaching), MindStep (mental health coaching using low-intensity CBT), Hospital Care@Home (hospital-substitution), Rehabilitation@Home (post-surgical rehab), Allied Health & Nursing, and Workplace Health Services, delivered by 300+ qualified health professionals across five Australian states.

Product overview

Remedy Healthcare offers an integrated healthcare platform providing in-home health services, phone-based health coaching programs, and workplace wellbeing solutions. The core products include HealthierMe (telehealth health coaching), MindStep (mental health coaching using cognitive behavioural therapy), Rehabilitation@Home (post-surgical rehab), Hospital Care@Home (hospital substitution), Allied Health & Nursing (community-based clinical services), and Workplace Health Services. The offering is delivered through a team of over 300 nurses, health coaches, and allied health professionals across Australia, with services available in Victoria, NSW, Queensland, South Australia, and Western Australia.

Differentiator

Problem solved

Functional benefit

Brands

• HealthierMe: Phone-based health coaching program supporting lifestyle and behavioural changes to prevent or help cope with long-term health conditions.
• MindStep
• Rehabilitation@Home
• Hospital Care@Home

Products and services

• HealthierMe

Quantifiable outcome

• Reduce hospital admission rates by up to 33%
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Australian UnitycoreStrategic or Co-development PartnerParent company relationship. Australian Unity is a 180-year-old health and wellbeing company that enables Remedy to offer healthcare services with the backing of an established brand. Remedy Healthcare is a subsidiary of Australian Unity Limited and part of the Australian Unity Group.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Silver Chain Group: One of Australia's largest not-for-profit home health and community care providers, delivering in-home nursing, allied health, and hospital substitution services nationally. Directly comparable to Remedy's integrated home healthcare and Hospital Care@Home offering.
• Bolton Clarke: Major Australian provider of home care, allied health, and residential aged care services, operating across multiple states. Closely comparable to Remedy in delivering in-home clinical services, rehabilitation, and chronic disease management at national scale.
• Baptcare: Victorian-based community and home care provider offering home care packages, allied health, and community nursing across Victoria, Tasmania, and Queensland. Directly comparable to Remedy's HCP-funded home healthcare services and referral-driven model.
• Juniper (Uniting Church): Western Australia-based aged care and home care provider offering HCP, CHSP, nursing, and allied health services. Directly comparable in WA market where Remedy also operates, with overlapping in-home clinical service lines.
• Calvary Health Care: National hospital, aged care, and community health provider delivering in-home care, rehabilitation, and palliative services across Australia. Comparable for hospital-substitution and rehabilitation-at-home services delivered through referral networks.

Emerging players

• Medibank Health Solutions: Health services arm of Medibank, one of Australia's largest private health insurers, offering chronic disease programs, telehealth, and care navigation. Comparable as a vertically integrated insurer-owned health services competitor/partner in the same value-based care space as Remedy.
• Healthdirect Australia: Government-funded telehealth and health information service providing phone-based nurse triage, mental health support, and chronic disease guidance nationally. Comparable as a phone-based telehealth health-coaching and triage competitor, especially in non-urban markets.

Broad incumbents

• Bupa Australia: One of Australia's largest private health insurers with growing in-house care management, telehealth, and aged care capabilities. Comparable as both a Remedy partner and a broad incumbent with the scale and data to expand into integrated care delivery.
• HCF (Hospitals Contribution Fund): Major Australian not-for-profit private health insurer and a Remedy partner, increasingly investing in member health programs and chronic care management. Comparable as a payer-led player with overlapping customer base and potential to expand in-house service delivery.

Regional players

• Total Care Health (TLC Health Care): Australian provider of mobile allied health and nursing services across Victoria, NSW, and Queensland, with strong rehabilitation and chronic disease management focus. Directly comparable to Remedy's Allied Health & Nursing and Rehabilitation@Home offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/RemedyHealthcare
• Facebookfacebook.com/remedyhealthcare
• LinkedInau.linkedin.com/company/remedy-healthcare
• Xx.com/remedyaustralia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Remedy Healthcare