ASSERCAR

What ASSERCAR does

ASSERCAR, founded in 2004 in Paris, operates a curated national network of over 2,000 approved automotive bodywork and glass repairers across metropolitan France and overseas territories, covering approximately 15% of the French vehicle fleet. The network processes around 240,000 bodywork dossiers and 80,000 glass interventions per year and is governed by a slim central team of 45+ employees organized into six divisions covering partner relations, network operations, IT, and quality. The core technology layer is a network management platform with cartographic/geolocation tools that allow insurer clients to identify partner repairers and available services in real time, supplemented by a photo-based remote expertise workflow that allows 100% of network repairers to send damage images to experts without an appointment.

ASSERCAR's business model is a B2B2C platform monetized through recurring network management fees paid by insurer clients. Services to policyholders are free of charge, with insurer partners covering the cost of complementary services such as lifetime warranty on repairs, replacement vehicles, voiturier pickup/delivery, and hail event management. Five major French and European insurance groups are simultaneously shareholders and anchor clients: Pacifica (Crédit Agricole) as principal shareholder, Sogessur (Société Générale), Abeille Assurances (including legacy Aviva and Eurofil), Generali (via IARD and L'Equité), and Thélém Assurances. Additional revenue-side relationships extend to insurance intermediaries (MACIF, MAIF, MATMUT), fleet managers, and brokers (Verlingue, BCA Expertise).

The platform has been progressively extended through sub-brands including ASSERCAR PRE (a 2017 joint venture with Opisto for circular-economy parts distribution) and ASSERNEWS (a 2020 digital magazine), and through ecosystem partnerships with parts suppliers (CORA, CJP, AkzoNobel, GPA 26, KAP Négoce, Finance Auto), rental operators (Enterprise via the ASSERZEN initiative), and hail management specialists (GHN). Customer satisfaction is a stated differentiator, with an NPS of 80 reported by the company versus a French insurance sector average of 21.

Name

ASSERCAR

Legal name

ASSERCAR

Website

https://assercar.fr

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

ASSERCAR operates a France-wide network of 2,000+ approved automotive body and glass repairers, monetized through recurring network management fees paid by major insurance groups (Pacifica/Crédit Agricole, SocGen, Abeille, Generali, Thélém), brokers, and fleet managers.

Ownership category

akta.pro rank

Product category

Automotive Claims Network Management

NAICS

Automotive Body, Paint, and Interior Repair and Maintenance (811121), Automotive Body, Paint, Interior, and Glass Repair (81112)

SIC

Services-Automotive Repair, Services & Parking (7500), Wholesale-Motor Vehicle Supplies & New Parts (5013)

akta.pro industry

PRIMARYTLAKAEAA

Auto Body Collision Repair (Cars & Light Trucks)

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Collision Repair, Bodywork & Paint

SECONDARYCRAOANAF

Paint, refinishing & body shop supplies distribution (coatings, abrasives, tools, consumables)

Consumer Products & Retail/Wholesale, Distribution & Category Management/Automotive Aftermarket Parts & Accessories Distribution

SECONDARYFSAJAAAL

Personal Auto Add-Ons & Endorsements (Roadside, Rental Reimbursement, OEM Parts)

Financial & Insurance/Insurance — Motor, Property & Casualty/Personal Auto Insurance

Keywords

• Automotive repair network
• Claims management services
• Vehicle damage repair
• Insurance network management
• Fleet repair services

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Network Management Fees from Insurers: ASSERCAR creates, develops, and manages a network of automotive repairers. The list of approved repairers is made available to insurer clients, insurance intermediaries, and fleet managers. Insurers recommend repairers from the network to their policyholders. Services for insured parties are free; revenue comes from insurer clients who pay for network access and management.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

ASSERCAR creates, develops and animates a network of approved automotive repairers (bodywork and glass) that is made available to insurer clients, insurance intermediaries and fleet managers across metropolitan France and overseas territories. Insurers recommend ASSERCAR network repairers to their policyholders; repairers guarantee quality work and complementary services (replacement vehicle, voiturier, photo expertise, lifelong warranty) that are free for the insured, while ASSERCAR is remunerated by its insurer and fleet clients. The company also distributes recycled auto parts through its ASSERCAR PRE joint venture with Opisto.

Product overview

ASSERCAR operates a platform-based model anchored by its network of approved automotive repairers. The core product is the ASSERCAR agréé network — a managed ecosystem of over 2,000 bodywork (carrosserie) and glass (vitrage) repairers available to insurer clients, mutuals, intermediaries, and fleet managers throughout France. This core platform is augmented by multiple add-on modules and sub-brands: lifetime repair warranty, photo expertise, remote expert assessment, replacement vehicle provision, voiturier (vehicle collection) services, hail event management, real-time repairer geolocation, and activity monitoring dashboards for insurer clients. The company also operates ASSERCAR PRE (launched 2017, via Opisto partnership) for circular-economy used parts distribution, and ASSERNEWS (launched 2020), a digital magazine for network communication. All offerings are oriented toward the B2B insurance and fleet management market, with services delivered free of charge to policyholders.

Differentiator

Problem solved

Functional benefit

Brands

• ASSERNEWS: ASSERCAR's digital magazine launched in 2020, featuring interviews, articles related to the company's activity, published semi-annually.
• ASSERCAR PRE

Products and services

• ASSERCAR Approved Repairer Network Curated network of more than 2,000 approved bodywork (carrosserie) and glass (vitrage) repairers across metropolitan France and overseas territories. The list of approved repairers is made available to insurer clients, insurance intermediaries and fleet managers; insurers recommend network repairers to their policyholders, who receive guaranteed quality work and complementary services free of charge.
• ASSERCAR PRE Online distribution platform for recycled / end-of-life vehicle parts, operated as a joint venture with Opisto since 2017. Supplies ASSERCAR network repairers with circular-economy parts, supporting sustainable and cost-competitive vehicle repairs.

Quantifiable outcome

• Net Promoter Score of 80 (vs. insurance sector average of 21)
• +4 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• CORAcoreChannel Partner/ Reseller/ DistributorCORA Automobile is a leader in multi-brand body parts distribution. Provides J+1 delivery throughout France of body parts, glass, lighting, radiators, and condensers to ASSERCAR network repairers.
• AssercarPRE (Opisto)coreChannel Partner/ Reseller/ DistributorLeader in online distribution of used auto parts. Opisto pools stock from hundreds of approved VHU partner centers equipped with its software solutions. This offer provides millions of used parts accessible in real time via dedicated platforms for individuals and repair professionals. Created in 2017 in partnership with Opisto.
• AkzoNobelcoreChannel Partner/ Reseller/ DistributorAkzoNobel provides durable and innovative paints and coatings. Trusted brands include Dulux, International, Sikkens, and Interpon. Present in more than 150 countries, with science-validated targets for sustainability.
• CJPcoreChannel Partner/ Reseller/ DistributorCJP provides 100% of the manufacturer catalog, exclusively in original parts, at the best prices. Express daily deliveries throughout France.
• CataldiminorChannel Partner/ Reseller/ DistributorSince 1976, family company CATALDI sas specializes in manufacturing, renovation, and distribution of thermal parts. ISO 9001 & ISO 14001 certified. Offers cooling and air conditioning products including engine water radiators, A/C condensers, and air exchangers matching the French market with competitive pricing including free shipping.
• Finance AutocoreChannel Partner/ Reseller/ DistributorFinance Auto specializes in financing courtesy vehicles and supports the ASSERCAR network. Searches for best market prices and delivery times, providing free deliveries throughout France. Offers a wide choice of multi-brand vehicles with specific financing conditions.
• GHN (Global Hail Network)coreStrategic or Co-development PartnerGHN is specialized in paintless dent repair (PDR) for vehicles damaged in hail events. With experience since 1995, GHN France is a major PDR player in Europe. ASSERCAR partners with GHN for hail management coordination including spot identification, dent removal organization, and appointment scheduling.
• ASSERZEN (Enterprise)coreChannel Partner/ Reseller/ DistributorEnterprise is a leading short-term vehicle rental provider in France and specialist in replacement vehicles. Partner in the ASSERZEN initiative, Enterprise facilitates insured mobility while supporting ASSERCAR repairers in optimizing their organization. Objective to maximize workshop load and eliminate courtesy vehicle management friction points.
• KAP NégocesminorChannel Partner/ Reseller/ DistributorSince January 2001, KAP Négoces supplies automotive professionals (stores, garages, body shops, VHU centers) across mainland France and Corsica with new parts.
• GPA 26minorChannel Partner/ Reseller/ DistributorWith more than 115,000 auto parts in stock, GPA 26 is one of the largest used parts producers in France. Offers range from interior parts (seat belts, sun visors, steering wheels) to mechanical parts (engines, gearboxes) and exterior body parts (doors, headlights, taillights, hoods, hatches).
• SurplusAutos (Groupe Surplus Recyclage)minorChannel Partner/ Reseller/ DistributorSurplusAutos, subsidiary of Groupe Surplus Recyclage based in Gaillac (81), is a vehicle recycling center recognized nationally for over 20 years. With over 150,000 auto parts in stock, offers engines, gearboxes, and other mechanical parts as well as exterior and interior body parts. All parts guaranteed up to 2 years.
• BCA ExpertiseminorStrategic or Co-development PartnerIn 2023, ASSERCAR signed a good practice charter with BCA Expertise, a major vehicle inspection and expertise company.

Scale indicators6 records

Recent moves15 records

Expansion highlights5 records

Emerging players

• Opisto: Opisto is the operator of the used/circular-economy auto parts platform with which ASSERCAR co-created ASSERCAR PRE in 2017. Comparable because it is a core supply-side partner and operates in the same insurer-driven, sustainability-aligned parts ecosystem.
• Reponse Glass: Reponse Glass is a French vehicle glass repair and replacement network focused on insurer and fleet clients. Comparable because it competes directly in the same niche of managed glass repair networks targeting insurance B2B2C claims flows.
• BCA Expertise: BCA Expertise is a major French vehicle inspection and appraisal firm already partnered with ASSERCAR (2023 best-practices charter). Comparable because it sits directly in the insurer claims value chain that ASSERCAR serves, providing damage assessment and valuation services.

Broad incumbents

• Norauto: Norauto is one of France's largest multi-specialty auto service and parts retailers, with a national network of centers. Comparable as a large-scale French automotive service network with strong brand and broad capabilities, though less focused on insurer-driven bodywork.
• Midas: Midas operates a national network of automotive maintenance and repair centers in France, including exhaust, brakes, and general servicing. Comparable as an established French repair network operating at scale, though its focus is more on maintenance than insurer-routed collision repair.
• Speedy (France): Speedy is a major French multi-service auto repair chain (tires, maintenance, brakes, shock absorbers). It is comparable as a nationally branded repair network serving consumer and B2B customers, though Speedy is a branded retail chain rather than an insurer-routed body shop network.
• CCC Intelligent Solutions: CCC is a leading US-based provider of insurance software, claims, and repair network management. Comparable as a technology-enabled claims and repair network platform; while not French, it represents the broader InsurTech/RepairTech category ASSERCAR operates in.

Direct peers

• Acoat Selected (AkzoNobel): AkzoNobel's Acoat Selected network of body shops is a curated collision repair network backed by a major paint/coatings supplier. It is highly comparable because, like ASSERCAR, it operates an approved body shop network serving insurers, leveraging paint and refinishing partnerships to ensure quality.
• AD Garage (Alliance Automotive Group): AD is a French network of independent automotive repair garages supported by a parts distribution group. It is comparable to ASSERCAR as a curated, nationally-organized approved repairer network, though AD is more generalist across mechanical and bodywork.
• Carglass (Belron Group): Carglass is the French leader in vehicle glass repair and replacement and is part of Belron, the world's largest glass repair network. It directly overlaps with ASSERCAR's 'vitrage' (glass) line of business and shares the B2B2C model of routing insurer policyholders to branded repairers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ASSERCAR