What Flexwell does

Flexwell B.V. is an Amsterdam-based SaaS company (founded 2021) that provides an integrated planning, time-tracking, invoicing, and contract platform for Dutch staffing agencies (uitzendbureaus), freelance intermediaries (zzp-bemiddelaars), and internal flex pools. Its software consolidates service planning, candidate scheduling, hour approval, self-billing reverse invoicing, contract generation with digital signatures, document management, and automated communications into a single system delivered via web and native iOS/Android apps. The platform is deeply specialized for Dutch labor and tax frameworks — Wet DBA/VBAR, ABU/NBBU constructs, Belastingdienst self-billing rules, EU VAT reverse charge, and VIES VAT-ID validation — and originated from the HuisartsenHulp.nl matching platform (active since 2010), providing the company with over a decade of domain iteration.

Underlying technology is a cloud-based multi-tenant SaaS hosted via Microsoft Azure, with an AI document extraction module built on Azure cognitive services for processing receipts and timesheets. Notable components include whitelabel/OEM capability (own domain, branding, and branded App Store/Play Store presence via Flexwell Pro), a self-service BI module (Flexwell BI), and an Exact Online bidirectional integration for ledger booking. The company maintains a GDPR/AVG-compliant posture with EU-only data residency.

Revenue is generated entirely through a usage-based model with no minimum commitment: €0.115–€0.24 per worked hour (cumulative tiered), €1 per auto-generated invoice, €2 per digitally signed contract, €240/month for Flexwell Pro, plus an optional Exact Online integration subscription and a one-time €2,000 onboarding fee (waived when monthly usage exceeds €500). A free, unlimited trial converts to paid via a sales-assisted onboarding flow. Reported scale is 3,000+ customers, 17,000+ candidates, and 200,000+ scheduled services processed on the platform.

Name

Flexwell

Legal name

Flexwell B.V.

Website

https://flexwell.nl

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Flexwell is a Dutch SaaS platform that provides staffing agencies and freelance intermediaries with integrated planning, time tracking, self-billing, contract management, and AI-powered document processing, purpose-built to comply with Dutch labor and tax rules.

Ownership category

akta.pro rank

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations, Others

Revenue model

1. Usage-based software fees (per hour worked): Monthly billing calculated on actual hours planned and invoiced through the platform. A per-hour fee applies, with a cumulative tiered pricing structure: the first 1,000 hours are charged at the base rate, after which the per-hour price decreases as volume increases. There is no minimum hour commitment. Onboarding fee of €2,000 applies but is waived for customers whose monthly usage fees exceed €500.
2. Invoice generation fees: A per-invoice fee (€1.00 per auto-generated invoice) for automated customer invoicing and self-billing documents produced by the platform.
3. Contract generation fees: A per-contract fee (€2.00 per digitally signed contract) for automated contract creation and digital signing workflows.
4. Flexwell Pro (Whitelabel): Monthly subscription for full whitelabel experience: branded mobile apps in app stores and custom domain email. Priced at €240 per month.
5. Exact Online integration: Optional paid add-on: API integration with Exact Online for automated invoice syncing and bookkeeping. Monthly fees apply per the pricing page.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Flexwell provides a unified SaaS platform for Dutch staffing agencies, freelance brokers (zzp-bemiddelaars), and flex pools covering service planning, time tracking with AI-powered document extraction, automated invoicing and self-billing (reverse billing), contract generation with digital signing, document management, budget control, BI dashboards, and worker/client communication across web and native iOS/Android apps. The platform is offered as a whitelabel solution so brokers can operate it under their own brand, domain, and mobile app presence.

Product overview

Flexwell is a SaaS staffing and freelancer-matching platform offered as a single unified system with integrated modules covering the full bemiddeling workflow. The core Flexwell Platform serves as the foundation, providing service planning, time tracking, invoicing, self-billing, document management, contract handling, and communication — all within a whitelabel environment customizable to each agency's branding. The platform is supplemented by add-on modules: Flexwell Pro (branded mobile app and custom domain), Flexwell BI (business intelligence dashboards), Flexwell AI (AI-powered document processing for work slips and expense receipts), Budgetbeheer (real-time budget management integrated into planning and invoicing), and the Exact Online Koppeling for accounting automation. All components share the same user interface and data layer, and the platform is offered exclusively on a usage-based pricing model with no per-module licensing.

Differentiator

Problem solved

Functional benefit

Brands

• Flexwell Pro: A whitelabel solution providing a branded app in the Apple App Store and Google Play Store, custom domain, and full brand experience under the customer's own name.
• Flexwell BI

Products and services

• Flexwell Platform (Core) Unified SaaS platform for Dutch staffing agencies and freelance brokers covering service planning, time registration, approval, invoicing, self-billing, document management, contract handling, and communication. Available as a standard platform or whitelabel Flexwell Pro.
• Planning Service planning and scheduling software for managing open shifts, candidate availability, invitations, and reactions in real time across devices for staffing agencies, zzp-bemiddelaars, and flexpools.
• Urenregistratie (Time Registration) Time tracking software allowing flex workers to self-register worked hours and travel expenses, with AI-powered automatic reading of work slips and timesheets from external portals and approval workflows.
• Facturatie (Invoicing) Automated invoicing software that generates invoices based on approved time declarations, including automatic rate, travel, expense, and VAT calculations and support for various billing models.
• Self-billing (Reverse Billing) Automated invoice generation on behalf of freelancers (zzp'ers) compliant with Dutch Tax Authority (Belastingdienst) requirements, including mandatory zzp approval, SEPA batch payments, and automatic VAT number validation via VIES.
• Mobiele App (Mobile App) Native iOS and Android mobile application for flex workers, planners, and clients to view schedules, register time, respond to shifts, receive push notifications, and manage documents.
• Communicatie (Communication Engine) Automated messaging and notification system sending push notifications and emails to flex workers about new shifts, schedule changes, document expiry reminders, and personalized invitations with notes.
• Platform (Whitelabel) Whitelabel platform allowing staffing agencies to operate under their own brand, logo, colors, and domain, with custom client portals, candidate registration landing pages, and CRM functionality.
• Poolbeheer (Flex Pool Management) Flex pool management for organizing candidates per client or location, requesting availability, managing favorites and blacklists, and sending targeted shift invitations.
• Contracten (Contract Management) Contract management with automated generation from uploaded Word templates using merge fields, digital signing on any device, automatic reminders, and expiration monitoring.
• Flexwell BI Business intelligence and analytics tool providing real-time dashboards, custom reports, and visual insights into profitability, margins, trends, and flex worker performance without programming knowledge.
• Flexwell AI AI-powered document processing module that automatically reads and processes uploaded work slips, timesheets, and expense receipts using computer vision and structured data extraction, with processing performed within the EU on Microsoft Azure.
• Budgetbeheer (Budget Management) Budget management integrated into planning and invoicing, enabling real-time budget tracking per client, project, or cost center, automatic warnings during scheduling, and automatic invoice splitting per budget.
• Flexwell Pro (Whitelabel Subscription) Premium whitelabel upgrade providing a fully branded app in the Apple App Store and Google Play Store under the agency's name and branding, plus custom domain and branded email addresses, priced at €240/month.
• Exact Online Koppeling (Integration) Direct API integration with Exact Online for automatic invoice forwarding, ledger booking, payment status visibility, and automatic relationship recognition, via Exact One Identity.
• VIES (BTW-ID) Koppeling Automatic EU VAT number validation via the official European Commission VIES system, integrated into freelancer onboarding, self-billing, and invoicing workflows.

Quantifiable outcome

• 3,000+ customers on the platform
• +3 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability4 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• Exact OnlinecoreTechnology or IntegrationOfficial API integration between Flexwell and Exact Online. Invoices and self-billing documents generated in Flexwell are automatically pushed to Exact Online for bookkeeping, with correct ledger accounts and VAT codes. Real-time payment status visibility in Flexwell. Smart relationship matching creates new clients in Exact Online automatically. Connected via Exact One Identity.
• Microsoft AzurecoreTechnology or IntegrationAI document extraction powered by Microsoft Azure (West Europe region). All AI processing occurs within the EU/EEA, compliant with GDPR/AVG. Data is not stored or used for model training. Microsoft acts as a processor under the Microsoft Customer Agreement and Data Protection Addendum.
• VIES (EU VAT Information and Exchange System)coreTechnology or IntegrationIntegrated EU VAT-ID validation via the official European Commission VIES system. Automatically validates freelancer VAT numbers during onboarding, self-billing, and invoicing workflows. Covers all EU countries in the VIES register.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• AFAS Software: Major Dutch HR, payroll, and ERP vendor (AFAS Profit/Payroll). Competes indirectly as a broader Dutch payroll/HR suite that staffing firms could use in place of (or alongside) Flexwell for back-office.
• SD Worx: European HR and payroll services provider with strong presence in the Netherlands and Belgium. Comparable as an established HR/payroll incumbent serving staffing and intermediary customers.
• Loket.nl: Dutch online payroll and HR platform for SMBs. Already integrated with Flexwell via payroll export, but also a broader HR incumbent that staffing agencies might standardize on.
• Visma: Large Nordic/European software group with HR, payroll, and staffing-vertical solutions (e.g., Visma NetSuite, Visma eAccounting, Visma Severa). Overlaps with Flexwell via back-office and HR automation for staffing firms but as part of a much broader portfolio.
• ADP: Global HCM, payroll, and workforce management vendor. Overlaps with Flexwell at the workforce management and time/payroll layer, particularly for larger Dutch staffing agencies with multinational exposure.
• Bullhorn: Staffing-industry-specific CRM and operations platform (Bullhorn ATS/CRM, Bullhorn Automation). Comparable in serving staffing agencies with front-to-back-office tooling, though more focused on permanent and contract recruiting workflows.

Direct peers

• Shiftbase: Netherlands-based shift planning, time tracking, and workforce management SaaS. Comparable in targeting staffing agencies and shift-based workforces with planning, time tracking, and reporting.
• Temper: Major Dutch on-demand flex staffing platform focused on hospitality, events, and retail. Named by Flexwell as a direct competitor; both serve Dutch staffing intermediaries with shift-based workforce tools.
• YoungOnes: Dutch platform connecting freelance hospitality and event workers with employers. Also named by Flexwell as a competitor; overlaps in serving the Dutch flex pool with digital planning and matching.

Emerging players

• Recruitee: European ATS/recruitment platform used by staffing agencies for candidate tracking and collaboration. Adjacent in serving the Dutch staffing market, with partial overlap in workflow tooling for agencies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flexwell