What ConnectOS does

ConnectOS is a privately held, founder-led Australian offshore staffing and managed-services company founded in 2018 by Steve Evans and headquartered in Melbourne. Its core business is recruiting, employing and managing Philippines-based teams on behalf of clients in Australia, New Zealand, the United States, the United Kingdom and Canada, with the operational base in Manila's Mega Tower and regional sales offices in New York and London. The company operates four service lines — Offshore Recruitment, Transfer Your Team (transitioning existing offshore staff into ConnectOS as Employer of Record), Build-Operate-Own (BOO), and Consulting Services — covering approximately 80+ job categories across professional services, technology, financial services, customer support, healthcare administration and construction.

The platform combines AI-assisted sourcing technology with expert recruiters drawing from a 50,000+ candidate talent pool, and wraps placement in an Integrated Resourcing model in which ConnectOS owns HR, payroll, IT infrastructure, compliance, facilities and employee experience. Enterprise-grade certifications (ISO 27001, ISO 9001, SOC 2 Type 2, ISO 22301, ISO 20000-1, GDPR/UK GDPR, PCI DSS v4.0, CPRA) are central to its enterprise and financial-services go-to-market. Revenue is generated via transparent salary-plus-management-fee unit pricing billed monthly, with no wage markup, supplemented by consulting engagements and Build-Operate-Own transition fees.

ConnectOS has scaled to approximately 1,500 employees across four offices and grown revenue from AUD $12M in FY22 to AUD $66M in FY25, a 65.28% CAGR over FY23-25. The company is bootstrapped and founder-controlled, with no disclosed institutional investors, and sells through enterprise field sales, inside sales, the Allinial Global accounting channel partnership, and the ANZCHAM Gold Partnership. Reported metrics include 90% client retention, 30% lower attrition than industry average, and 4.9-star ratings across 1,150+ reviews on Google, Glassdoor, Indeed and Job Street.

Name

ConnectOS

Legal name

CONNECT OS

Website

https://connectos.co

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ConnectOS is a Melbourne-headquartered offshore staffing company founded in 2018 that recruits, employs and manages Philippines-based teams for clients across Australia, New Zealand, the US, UK and Canada via salary-plus-fee managed services and Build-Operate-Own transitions.

Ownership category

akta.pro rank

Product category

Offshore Staffing Services

NAICS

Professional Employer Organizations (561330)

SIC

Services-Help Supply Services (7363), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)

akta.pro secondary industry

Electrical/Electronics & Embedded Systems Staffing (BPACADAF)

Keywords

• Offshore staffing
• Offshore recruitment
• Integrated resourcing
• Managed offshore teams
• Philippines outsourcing

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Offshore Staffing/Staff Leasing: Full-time offshore employees working as extensions of client teams. ConnectOS handles recruitment, payroll, HR, IT infrastructure, office space and compliance while clients manage day-to-day work direction. Revenue generated through market-aligned salaries plus management service fee.
2. Build-Operate-Own (BOO) Framework: ConnectOS builds and initially operates offshore teams until performing consistently, then transitions ownership to clients. Provides long-term revenue through build phase and transition support.
3. Team Transfer Services: Transition existing offshore teams to ConnectOS management. Handles compliance, payroll, onboarding, and integration. Revenue from service fees during transition and ongoing management.
4. Consulting Services: Offshore workforce strategy design, cost modeling, and transition planning. Helps organizations design future-ready workforce strategies combining people, technology and AI-enabled ways of working.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels8 records

Core offering

ConnectOS provides integrated offshore staffing solutions in the Philippines, recruiting and managing full-time dedicated teams for clients across professional services, accounting, IT, customer support, financial services, healthcare, and other industries. The company handles recruitment, HR, payroll, compliance, IT infrastructure, and office facilities as the Employer of Record, while clients manage day-to-day work direction. Offerings include new offshore recruitment, transfer of existing teams, Build-Operate-Own (BOO) for eventual client ownership, and consulting for workforce strategy.

Product overview

ConnectOS is an offshore staffing company based in the Philippines providing Integrated Resourcing solutions. The company's offerings include four core services: Offshore Recruitment (for hiring new talent), Transfer Your Team (for transitioning existing offshore staff), Build Operate Own (for building and transferring offshore team ownership), and Consulting Services (for workforce strategy design and optimization). These services help businesses build offshore teams across various departments including IT, customer service, accounting, HR, marketing, and more, with enterprise-grade security, compliance, and transparent pricing.

Differentiator

Problem solved

Functional benefit

Brands

• IGNITE: A multi-touchpoint career development program launched in 2023, supporting new hires (IGNITE Core), re-engaging disconnected employees (IGNITE+), and providing compassionate offboarding and career transition support (ReIGNITE). Has supported 579 employees with measurable retention and rehiring outcomes.
• COSy Kids

Products and services

• Offshore Recruitment Connects businesses with highly skilled, pre-vetted talent in the Philippines, integrating them seamlessly into client teams using AI-powered sourcing technology combined with expert recruiters. Supports 80+ job categories across multiple industries.
• Transfer Your Team Enables businesses to move existing offshore teams to ConnectOS without disruption, handling compliance, payroll, onboarding, and integration into a more stable and supported environment.
• Build-Operate-Own (BOO) A structured approach where ConnectOS builds and operates an offshore team until it performs consistently, then transitions ownership to the client with full control, continuity, and documentation.
• Consulting Services Advisory services that help organizations design and optimize offshore workforce strategies, combining exceptional people, modern technology, and AI-enabled ways of working to improve productivity and long-term capability.

Quantifiable outcome

• Cost reduction of up to 70% compared to local hiring in US, UK, or Australia
• +7 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• IT and Business Process Association of the Philippines (IBPAP)coreStrategic or Co-development Partner · 16 June 2026ConnectOS announced membership with IBPAP at the association's Quarter 2 Membership Meeting on June 16, 2026. As a member, ConnectOS aims to support the continued growth and global competitiveness of the Philippine IT-BPM sector. CEO Steve Evans notes that offshoring is evolving from a cost-focused conversation to a capability-focused one, highlighting the Philippines' reputation as a source of skilled talent.
• Allinial GlobalcoreStrategic or Co-development Partner · 1 April 2026Strategic partnership with Allinial Global, the world's second largest accounting association, to provide offshore workforce solutions to member firms. Partnership helps accounting and professional services firms address talent shortages, compliance requirements, and global workforce demands through ConnectOS's structured, secure, and scalable offshore capabilities. ConnectOS recognized as multi-year AFR Fast 100 company and will participate in Allinial Global events including Executive Team Conference in Carlsbad, California.
• Australia-New Zealand Chamber of Commerce Philippines (ANZCHAM)coreGTM or Marketing Partner · 15 August 2025ConnectOS became a Gold Partner of ANZCHAM as a trusted growth partner for Australian and New Zealand businesses. The partnership allows ConnectOS to contribute to ANZCHAM's mission and foster collaboration with member organizations. Company has expanded its client base across Australia and New Zealand over the past year while launching new consulting services.

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Deel: Global employment and PEO platform enabling companies to hire, onboard, and pay international employees and contractors across 150+ countries. Comparable to ConnectOS on Employer-of-Record mechanics but operates as a tech platform rather than a dedicated offshore staffing provider.
• TaskUs: Public, large-scale BPO and digital outsourcing provider with significant Philippines operations serving enterprise customers across customer experience, content moderation, and back-office. Comparable to ConnectOS on Philippines delivery and enterprise verticals, but at much greater scale and breadth.
• Remote: Global employment platform providing international hiring, payroll, benefits, and contractor management across many jurisdictions. Overlaps with ConnectOS's EOR/employment administration layer but competes from a tech-platform rather than dedicated-staffing angle.

Direct peers

• Outsourced: Philippines-headquartered offshore staffing provider offering dedicated teams across IT, finance, customer service, and admin roles. Closely mirrors ConnectOS's Build-Operate-Own style staffing model and customer segments (AU/NZ, US, UK).
• SupportNinja: Offshore staffing company with delivery centers in the Philippines, Nicaragua, and Colombia providing customer support, back-office, and tech talent. Overlaps with ConnectOS on dedicated offshore teams, customer support use cases, and English-speaking delivery geography.
• Boldr: Philippines-based outsourced staffing and BPO firm serving North American and Australian clients with dedicated teams across customer support, data, and back-office functions. Directly comparable to ConnectOS in delivery geography, offshore staffing model, and premium employer-brand positioning.
• Wing: Philippines-based virtual assistant and dedicated offshore team provider serving SMB and mid-market clients globally. Comparable to ConnectOS in delivery model, talent sourcing from the Philippines, and dedicated-team engagement structure.
• Cloudstaff: Philippines-based offshore staffing and managed services company serving SMB and enterprise clients with dedicated staff across IT, finance, and operations. Comparable to ConnectOS as a Philippines-headquartered offshore staffing specialist with enterprise-grade security posture.
• Sourcefit: Philippines offshore staffing provider offering dedicated teams across customer service, IT, finance, and healthcare administration. Similar to ConnectOS in dedicated-team delivery, Philippines operations, and broad vertical coverage.

Emerging players

• Oyster: Global employment platform focused on distributed hiring, EOR, and contractor management. Overlaps with ConnectOS on Philippines EOR capability and employer-of-record services, particularly for distributed teams, but is more software-led.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/connectos

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ConnectOS