Centacare
- Company typePrivate
- Founded1942
- HeadquartersAdelaide, Australia
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
Centacare firmographics
Firmographics- Name
- Centacare
- Legal name
- Centacare Catholic Community Services
- Website
- https://centacare.org.au
- Company type
- Private
- Founded year
- 1942
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Centacare industry classification
Industry- Product category
- Community and Social Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (6239)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)
- akta.pro primary industry
- Community Centers & Neighborhood Support Services (BPAGAEAL)
- akta.pro secondary industry
- Faith-Based / Nonprofit Assisted Living Providers (HLADABAH)
Keywords
Where Centacare is headquartered
LocationHeadquarters
- HQ city
- Adelaide
- HQ country
- Australia
- HQ region
- Oceania
Offices15 records
Markets served
Centacare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Government Contracts: Primary revenue from government-funded service contracts with Department for Child Protection for foster care services and other community services
- NDIS Funding: Registered NDIS provider receiving funding for disability services including plan management, supported accommodation, and community access
- Employee Assistance Program (EAP) - Access SA: B2B EAP services sold to organizations across South Australia, interstate and New Zealand. Provides confidential counselling, critical incident response, and workplace support services
- Donations and Bequests: Monetary donations from public, corporate sponsors, and bequests. Tax-deductible contributions allocated to areas of most need or specific service areas
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Foster Care Allowances |
| Subscription | Annual | EAP Services - Access SA |
| Subscription | Annual | NDIS Plan Management |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Centacare product offering
Product offeringCore offering
Centacare Catholic Community Services delivers a portfolio of community and social services across South Australia, including foster and kinship care, NDIS disability services, mental health support, domestic violence assistance, homelessness support, and individual/family counseling. The organisation operates through approximately 35 physical sites statewide and serves vulnerable individuals, families, and communities. A dedicated Employee Assistance Program (Access SA) is also delivered to businesses on a B2B basis.
Product overview
Centacare Catholic Community Services is a not-for-profit community services organisation that delivers 62 community services from 35 sites in metropolitan Adelaide and regional South Australia. The organisation operates as a portfolio of interconnected service programs rather than a unified software product. Key service areas include Foster Care, NDIS Disability Services, Mental Health Services (including headspace Port Adelaide), Domestic Violence Services, Homelessness Services, Counselling & Mediation, Parenting Services, Alcohol & Other Drugs Services, Connection to Community, Access SA Employee Assistance Program, Education & Training, and the Ngani Pari-Arra Cultural Centre. The NDIS Plan Management service uses the Careview program with a companion app. Centacare also operates the Centacare Institute (RTO 1004) for accredited training, though this will cease operations on 27 January 2027.
Differentiator
Problem solved
Functional benefit
Products and services
- Foster and Kinship Care
- NDIS Disability Services (Careview)
- Mental Health Services
- Domestic Violence Support
- Homelessness Services
- Counselling Services
- Access SA Employee Assistance Program
Quantifiable outcome
- Over 20,000 clients supported annually
- +4 more outcomes
Companies that use Centacare
Customer profileNamed customers4 records
Segments9 records
Ideal customer profiles2 records
Centacare technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Centacare partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Power Community LimitedcorePartnership with the not-for-profit arm of the Port Adelaide Football Club and Department for Education to provide high school students with educational programs designed to foster healthy and respectful relationships. Programs include Power to End Violence Against Women, Empowered, and Power UP.
- Department for Child Protection (SA)corePrimary government funder for foster care services, providing funding to support children aged 0-17 who are unable to live with their families. Services include immediate care, short-term care, long-term care, specialist care, and reunification support.
- headspace (National Youth Mental Health Foundation)coreCentacare is the Lead Agency of headspace Port Adelaide, providing early intervention mental health services to 12-25 year olds. Aligns with headspace Model Integrity Framework to deliver mental health, physical health, alcohol and other drug services, and work and study support.
- Department for Education (SA)corePartner in delivering school-based programs including counselling services for Catholic primary school students and educational programs through Power Community Limited partnership.
- Access SA Partner OrganizationscoreOrganizations across South Australia, interstate, and New Zealand that contract Access SA Employee Assistance Program services for their employees. Access SA is a social enterprise of Centacare providing confidential counselling and workplace support.
- NDIS (National Disability Insurance Scheme)coreRegistered NDIS provider delivering disability services including plan management, Supported Independent Living, Independent Living Program, Day Options, Short Term Accommodation, and Social & Community Supports to NDIS participants.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
Centacare competitors and assessment
Company assessmentDirect peers
- Uniting Communities (UnitingSA): South Australia-based nonprofit community services organization delivering foster care, disability, mental health, homelessness, and aged care services. Directly comparable given shared geographic footprint, similar service portfolio, and competing for the same SA government contracts.
- Anglicare SA: Major SA-based nonprofit providing community services including foster care, disability, mental health, and family support. Closely comparable faith-based nonprofit peer operating in the same South Australian market.
- Life Without Barriers: National nonprofit providing foster care, disability services (NDIS), and mental health support. Direct competitor in Centacare's core service lines (foster care, NDIS) but with broader geographic reach.
- Berry Street: One of Australia's largest independent family and child welfare organizations delivering foster care, family services, and trauma-informed support. Comparable scale and service mix in the child and family services sector.
- CatholicCare (various state entities): Sister Catholic social services agencies operating across Australian states. Directly comparable faith-based nonprofit providing foster care, disability, family services, and counseling under the same Catholic mission.
- Key Assets: National foster care and family services provider with NDIS registration. Direct competitor for Centacare's foster care and disability services, though with multi-state rather than SA-focused operations.
Broad incumbents
- Mission Australia: Large national nonprofit delivering housing, homelessness, disability, employment, and mental health services. Comparable in service breadth and NDIS involvement but with greater national scale and focus on housing/homelessness.
- The Salvation Army (Salvos): Major faith-based nonprofit delivering community services across Australia including homelessness, family support, AOD, and crisis accommodation. Comparable faith-affiliated operating model with national footprint and similar vulnerable client segments.
Others
- headspace National Youth Mental Health Foundation: Partnership network through which Centacare operates headspace Port Adelaide. Relevant as a strategic partner rather than competitor; comparable in youth mental health mission and service model.
Emerging players
- Wesley Mission: Faith-based nonprofit providing community services, mental health, disability, and aged care across Australia. Comparable faith-based service model with overlapping segments (mental health, disability, family support) though broader geographic spread.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Centacare social profiles
Digital presenceCentacare compliance and trust
Trust signalCompliance4 records
Centacare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Centacare leadership team
Management profileNumber of profiles
Profiles2 records
Centacare subsidiaries and ownership
Company hierarchySubsidiaries1 record
Centacare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Centacare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Centacare
What does Centacare do?
Centacare Catholic Community Services delivers a portfolio of community and social services across South Australia, including foster and kinship care, NDIS disability services, mental health support, domestic violence assistance, homelessness support, and individual/family counseling. The organisation operates through approximately 35 physical sites statewide and serves vulnerable individuals, families, and communities. A dedicated Employee Assistance Program (Access SA) is also delivered to businesses on a B2B basis.
Is Centacare a public or private company?
Centacare is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Centacare founded?
Centacare was founded in 1942. It employs 501 to 1,000 people.
Where is Centacare based?
Centacare is headquartered in Adelaide, Australia, in the Oceania region.
How does Centacare make money?
Four revenue lines are on record. Government Contracts are the primary driver. The others are NDIS Funding, employee Assistance Program (EAP) - Access SA and donations and Bequests.
Who are Centacare's main competitors?
Direct peers on record are Uniting Communities (UnitingSA), Anglicare SA, Life Without Barriers, Berry Street, CatholicCare (various state entities) and Key Assets. Broad incumbents are Mission Australia and The Salvation Army (Salvos). headspace National Youth Mental Health Foundation is listed as an others. Wesley Mission is listed as an emerging player.
Does Centacare have an API?
No public API is recorded for Centacare.
What industry is Centacare in?
Centacare's product category is Community and Social Services. Its primary akta.pro industry code is BPAGAEAL, Community Centers & Neighborhood Support Services, with a secondary code of HLADABAH, Faith-Based / Nonprofit Assisted Living Providers. Its NAICS code is 62412 and its SIC code is 8300.