IMPAC

What IMPAC does

IMPAC Services Ltd. is a privately held New Zealand health and safety company founded in 1999 and headquartered in Auckland. It operates as a full-spectrum provider spanning five service lines: advisory and consulting (audits, risk assessments, gap analyses, compliance support), training (public courses, in-house programs, in-person and online delivery), technology (Risk Manager and RM Express safety management software), prequalification (contractor assessment and end-to-end management), and PPE and workwear (sold through the Safeworx and Fortus Safety NZ sub-brands). The company markets itself as "New Zealand's only full spectrum health and safety provider" and serves NZ businesses of all sizes, with particular focus on high-risk industries (electrical, construction, industrial) and small businesses/tradies.

The underlying technology is a relatively conventional safety management SaaS: Risk Manager is the full-featured platform for digitized safety processes, risk management, and compliance tracking, while RM Express is a streamlined variant targeting smaller operations. Distribution and delivery are anchored by five physical offices across New Zealand (Auckland, Hamilton, Napier, Wellington, Christchurch), multiple dedicated 0800 phone lines per service line, an LMS platform (lms.impac.co.nz), and separate e-commerce storefronts for the Safeworx and Fortus Safety PPE brands. Pricing is quote-based and not publicly disclosed; there are no published APIs, SDKs, or AI/ML components.

The business model combines professional services billing (advisory and training) with recurring software subscriptions (Risk Manager, RM Express, Prequal) and hardware/PPE sales. GTM is sales-led via direct phone outreach, website inquiry, in-person consultation, and software product demonstrations. The company appears to be founder/management-owned with no disclosed parent, PE backing, or institutional investment, and reports no public revenue figures.

Name

IMPAC

Legal name

IMPAC Services Ltd.

Website

https://impac.co.nz

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

IMPAC is a privately held New Zealand health and safety provider, founded in 1999, offering advisory, training, safety-management software, contractor prequalification, and PPE across five regional offices to NZ businesses of all sizes.

Ownership category

akta.pro rank

Product category

Workplace Health and Safety Services

NAICS

Environmental Consulting Services (54162)

akta.pro primary industry

Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO)

Keywords

• Workplace health and safety
• Safety consulting services
• Safety training courses
• Contractor prequalification
• Safety management software

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Advisory and Consulting Services: Expert health and safety consulting including audits, risk assessments, gap analyses, compliance support, and contractor management services billed on a project or retainer basis.
2. Training Services: Workplace health and safety training delivered in person, online, through public courses and in-house programs. Revenue generated through course fees.
3. Software Subscriptions: Safety management software (Risk Manager, RM Express) provided as subscription-based solutions for digitizing safety processes.
4. Prequalification Services: Contractor pre-qualification assessment and end-to-end management solution for businesses across New Zealand.
5. PPE and Workwear Products: Specialist safety equipment and PPE from trusted quality brands including arc-rated workwear, sold through Safeworx and Fortus Safety brands.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

IMPAC is New Zealand's full-spectrum workplace health and safety provider, delivering advisory consulting (audits, risk assessments, gap analyses and compliance support), workplace H&S training (in-person, online, public and in-house), proprietary safety management software (Risk Manager and RM Express), contractor prequalification (Prequal), and PPE/workwear products through its Safeworx and Fortus Safety sub-brands. The company is organised into multiple service lines under the IMPAC master brand, anchored by an Auckland headquarters and supported by regional offices across New Zealand.

Product overview

IMPAC is New Zealand's only full-spectrum health and safety provider offering a multi-product portfolio. The company operates across four core divisions: Advisory Services (consulting, audits, risk assessments, and compliance support), Training (in-person and online courses), Technology (safety management software), and Prequalification (contractor assessment and management). Their software products include Risk Manager (full-featured safety management platform) and RM Express (lightweight version for smaller businesses). The company also operates two PPE sub-brands: Safeworx (specialist safety equipment for high-risk industries) and Fortus Safety (gear for small businesses and tradies). The portfolio is unified by the company's mission to help Kiwi businesses ensure everyone gets home safe.

Differentiator

Problem solved

Functional benefit

Brands

• IMPAC Advisory: Expert health and safety consulting, audits, risk assessments, and compliance support
• IMPAC Training
• IMPAC Technology
• Prequal
• Safeworx
• Fortus Safety NZ

Products and services

• Risk Manager Comprehensive safety management software from IMPAC Technology that digitises workplace safety processes, supporting risk assessments, incident management, and compliance tracking for organisations that need to manage H&S workflows digitally.
• RM Express Streamlined, lightweight safety management software from IMPAC Technology designed for smaller operations and businesses that need digital safety process management without the full Risk Manager feature set.
• IMPAC Advisory Services Expert workplace health and safety consulting including audits and inspections, gap analyses, risk assessments, H&S Management System reviews and compliance support, delivered by IMPAC's advisory team to organisations needing structured H&S guidance.
• IMPAC Training Workplace health and safety training courses delivered by experienced professionals in person, online, and through public and in-house sessions across New Zealand, covering first aid, mental health first aid, workplace safety and compliance topics.
• Prequal Contractor pre-qualification assessment and end-to-end management solution from IMPAC, used by businesses across New Zealand and by contractors needing to demonstrate compliance and safety competency to principals.
• Safeworx NZ-owned specialist safety equipment and PPE sub-brand of IMPAC, supplying high-risk industries with trusted quality brands including innovative arc-rated workwear.
• Fortus Safety NZ Kiwi-operated IMPAC sub-brand dedicated to equipping small businesses and tradies with premium, reliable safety gear, providing accessible PPE procurement for non-enterprise buyers.

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• TalentBankminorStrategic or Co-development PartnerTalentBank is referenced as a linked resource within IMPAC's advisory services, suggesting a referral or integration relationship for talent/human resources related services.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• SafetyCulture: Australia-headquartered H&S and operations platform offering mobile inspections, training, and asset management software. Most direct comparable to IMPAC's Risk Manager/RM Express software arm and the broader training-and-compliance bundle.
• Safe365: New Zealand-based H&S performance and benchmarking software provider. Directly competes with IMPAC's technology offering in the same NZ mid-market segment.
• Site Safe New Zealand: Not-for-profit H&S membership organization for the NZ construction sector, offering training, audits, and prequalification services. Closely comparable to IMPAC's advisory, training, and Prequal lines within the NZ construction vertical.
• VelocityEHS: North American EHS software platform covering audits, training, incident management, and compliance. Comparable to IMPAC's Risk Manager/RM Express technology products as an enterprise EHS software suite.

Broad incumbents

• SGS: Global testing, inspection, and certification company with a large advisory and compliance practice. Comparable as a broad incumbent in H&S auditing and compliance advisory that IMPAC's advisory team competes against on enterprise engagements.
• Bureau Veritas: International certification and compliance services firm with HSE audits and training. Overlaps with IMPAC's advisory and training offering at the larger-enterprise end of the NZ market.
• 3M: Global PPE and safety equipment manufacturer with extensive presence in NZ through distribution. Comparable to IMPAC's Safeworx and Fortus Safety retail/PPE operations as a scale supplier and brand competitor.
• Ansell: Global PPE specialist (gloves, protective apparel, arc-rated workwear). Directly comparable to the Safeworx portfolio, especially arc-rated workwear, as both a supplier partner and a brand-level competitive force.

Regional players

• Hato Hone St John: New Zealand's primary first aid training provider and ambulance service. Comparable to IMPAC's training arm for first aid and workplace safety courses, with strong overlap in the NZ training market.

Emerging players

• Shield Safety: UK-based H&S and food safety compliance specialist offering audits, training, and digital compliance tools. Comparable to IMPAC's advisory-and-software hybrid model in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IMPAC