Texas Health Action

What Texas Health Action does

Texas Health Action (THA) is a 501(c)(3) nonprofit healthcare organization founded in 2015 and headquartered in Austin, Texas. It operates the Kind Clinic (founded 2015) and Waterloo Counseling Center (merged into THA in 2021, originally founded in 1983), serving LGBTQIA+ individuals and people impacted by HIV. The organization delivers care through physical clinics in Austin, San Antonio, and Dallas plus a statewide virtual care service line, serving nearly 30,000 patients annually across its combined medical and behavioral health programs.

THA's core service offerings include HIV testing and treatment, PrEP/PEP and other HIV prevention services, STI testing and treatment, gender-affirming care, and behavioral health counseling. Clinical operations are supported by the Be Kind Pharmacy Program, operated in partnership with Avita Pharmacy, which extends pharmaceutical access for prevention and treatment medications. The technology footprint as described is standard healthcare infrastructure with HIPAA and HITECH compliance supporting both in-person and virtual care delivery; no proprietary AI/ML systems, research publications, or specialized data assets are disclosed.

The business model combines patient service revenue from insurance reimbursements, sliding-fee payments, and federally-supported programs such as the Ryan White HIV/AIDS Program with philanthropic contributions and grants. THA employs 11-50 staff under an executive team led by CEO Christopher Hamilton (joined 2018), alongside COO Megan Brunson, CFO Max McKinney, CMO Dr. Matthew Bauer, and CAO Juan Benitez (joined January 2023). The organization is governed as a community-benefit nonprofit rather than a venture or growth-equity-backed entity, with public-relations support provided by ECPR.

Name

Texas Health Action

Legal name

Texas Health Action

Website

https://texashealthaction.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Texas Health Action is a nonprofit operating the Kind Clinic and Waterloo Counseling Center, providing HIV prevention, sexual health, gender-affirming care, and behavioral health services to LGBTQIA+ individuals and people impacted by HIV across Austin, San Antonio, Dallas, and statewide virtual care, serving ~30,000 patients annually.

Ownership category

akta.pro rank

Product category

Community Healthcare Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Social Assistance (624), Other Individual and Family Services (624190)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

akta.pro secondary industries

Sexual Health & STI/HIV Prevention Health Departments (HLAJAAAL), LGBTQ+ Rights & Advocacy Organizations (BPAGAFAE)

Keywords

• Sexual health services
• HIV prevention care
• Gender-affirming care
• Mental health counseling
• LGBTQIA+ healthcare

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Patient Services / Healthcare Delivery: Revenue generated from providing healthcare services to patients, including sexual health services (PrEP, PEP, HIV testing, STI treatment) and mental health services. Services are billed to insurance or patients directly.
2. Donations and Philanthropy: Tax-deductible donations through Kind Partners program (one-time and recurring), corporate matching, and event fundraising. Supports organizational mission and expansion of services.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Texas Health Action is a nonprofit healthcare organization that delivers culturally affirming sexual health services (including PrEP, PEP, HIV testing and care, STI testing and treatment, and gender-affirming care) through its Kind Clinic program, and provides mental health counseling through the Waterloo Counseling Center program, serving LGBTQIA+ individuals and people impacted by HIV across Texas via physical clinics and virtual care.

Product overview

Texas Health Action is a nonprofit healthcare organization operating two primary programs: Kind Clinic and Waterloo Counseling Center. Kind Clinic is the organization's flagship sexual health program founded in 2015, providing HIV prevention (PrEP/PEP), HIV testing and care, STI testing and treatment, and gender-affirming care across physical locations in Austin, San Antonio, and Dallas plus statewide virtual services. Waterloo Counseling Center, merged into the organization in 2021, delivers mental health services for LGBTQIA+ individuals and people impacted by HIV through virtual care statewide and in-person sessions in Austin. The Be Kind Pharmacy Program supplements these services through a pharmacy partner network including Avita Pharmacy, enabling medication fulfillment while generating support for the organization's mission.

Differentiator

Problem solved

Functional benefit

Products and services

• Kind Clinic A flagship sexual health program offering culturally affirming, high-quality care for LGBTQIA+ adults and people impacted by HIV, including HIV prevention medication (PrEP and PEP), HIV testing and care, STI testing and treatment, and gender-affirming care for adults 18+. Services are delivered through physical clinics in Austin, San Antonio, and Dallas and statewide virtual care.
• Waterloo Counseling Center Affordable, affirming mental health services for LGBTQIA+ individuals, people living with HIV, and their loved ones, delivered via in-person sessions in the Austin area and virtual care across Texas. The program has provided mental health services since 1983.
• Be Kind Pharmacy Program Partner pharmacy program that allows patients to use their insurance at partner pharmacies (such as Avita Pharmacy) to fill medications, with proceeds supporting Texas Health Action's affordable mental health services and expanding care access.

Quantifiable outcome

• Nearly 30,000 patients served annually
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• Avita PharmacycoreChannel Partner/ Reseller/ DistributorPartner pharmacy in the Be Kind Pharmacy Program. When patients use their insurance at Avita Pharmacy, the payments help Texas Health Action provide affordable mental health services and expand access to care for those without insurance. This creates a sustainable revenue stream while ensuring patients can access their medications.
• ECPRcoreGTM or Marketing PartnerPublic relations agency handling all media inquiries and interview requests for Kind Clinic patients, physicians, and staff. ECPR serves as the official media contact, reviewing and approving all press coverage to protect patient privacy and ensure accurate messaging.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Los Angeles LGBT Center: Large multi-service LGBTQIA+ nonprofit providing primary care, mental health, and HIV services in Los Angeles—a comparable community-informed, multi-modality model at greater scale.
• Callen-Lorde Community Health Center: New York City-based nonprofit community health center specializing in LGBTQIA+ primary care, HIV care, and sexual health—closely paralleling Kind Clinic's service model in a different metro.
• Fenway Health: Boston-based nonprofit providing primary care, behavioral health, and HIV care to the LGBTQIA+ community; a comparable integrated-care model in the Northeast.
• Howard Brown Health: Chicago-based LGBTQIA+ nonprofit health center with multiple clinic sites offering primary care, mental health, and HIV services—a structurally comparable multi-clinic nonprofit.
• Whitman-Walker Health: Washington, D.C. nonprofit delivering LGBTQIA+ affirming care, HIV treatment and prevention, and behavioral health—highly comparable in mission, services, and patient population.
• Equitas Health: Ohio-based nonprofit providing LGBTQIA+ primary care, HIV prevention and care, and behavioral health across multiple locations—a direct mission-aligned peer.
• Vivent Health: Multi-state nonprofit integrating HIV prevention, treatment, and supportive services with pharmacy operations; comparable in integrated HIV-focused service model and partnership pharmacy strategy (similar to Be Kind Pharmacy).
• Chase Brexton Health Care: Maryland-based Federally Qualified Health Center with strong LGBTQIA+ and HIV programs offering integrated primary and behavioral health care.

Emerging players

• MISTR: Telehealth platform specializing in PrEP and HIV prevention services for the LGBTQIA+ community—a digital-first competitor targeting the same PrEP/PEP patient base served by Kind Clinic's virtual care.
• FOLX Health: Virtual-first LGBTQIA+ healthcare platform offering gender-affirming care, sexual health, and mental health services—an emerging digital competitor in THA's core service areas.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TXHealthAction

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Texas Health Action