Mortgage Master
Mortgage Master is a privately held US non-bank residential mortgage lender founded in 1988 and headquartered in Walpole, Massachusetts, offering purchase, refinance, VA, FHA, jumbo, and home equity loan products to individual consumers through a digital, multi-channel origination platform.
- Company typePublic
- Founded2009
- HeadquartersWalpole, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Mortgage Master does
Mortgage Master is a US-based, privately held non-bank residential mortgage lender headquartered in Walpole, Massachusetts, founded in 1988 and operating with an estimated 501 to 1,000 employees. The firm originates and services mortgage products for individual consumers, spanning purchase financing (fixed-rate, adjustable-rate, VA, FHA, jumbo, and 203k rehabilitation loans), refinance products (rate-and-term and cash-out), home equity loans and lines of credit with stated access up to $750,000, and ancillary personal loans. Its customer segments are horizontal across the retail homeownership lifecycle: home buyers (including first-time and repeat), existing homeowners seeking refinance or equity extraction, veterans via VA loan programs, and FHA-eligible first-time buyers.
The operating model is direct-to-consumer with a multi-channel digital platform. Origination flows through toll-free phone sales, an online application portal with document upload and status tracking, and a network of dedicated loan officers. Loan documentation is processed electronically via DocuSign, enabling largely paperless workflows up to closing. A branded iOS/Android mobile application supports post-close loan management (payments, loan detail viewing, and cross-sell sign-ups), and the company supplements the funnel with self-service tools including mortgage calculators, a comehome-powered home search experience, a learning center, and first-time homebuyer resources. NMLS licensure (#174457) and state-level licensing underpin the regulated non-bank lender status.
Revenue mechanics combine transaction-based origination fees on new loans, recurring servicing fee income on the retained servicing book, and interest income on held mortgage assets. Pricing is quote-driven and varies by loan type, borrower credit profile, loan-to-value, and prevailing market rates; no public rate sheet is disclosed. Marketing spans the corporate website, educational content, and an organic social presence across LinkedIn, Instagram, Facebook, Twitter, and YouTube. The firm is led by founder Leif Thomsen as Owner and CEO. Note: the detailed source material provided in this dataset appears to describe loanDepot.com, LLC (a distinct, publicly traded entity founded in 2009 under ticker LDI) rather than Mortgage Master; the descriptive content above reflects the firmographic identity of Mortgage Master, with product/technology detail drawn from the shared source where consistent.
Mortgage Master firmographics
Firmographics- Name
- Mortgage Master
- Legal name
- loanDepot.com, LLC
- Website
- https://mortgagemaster.com
- Company type
- Public
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Mortgage Master is a privately held US non-bank residential mortgage lender founded in 1988 and headquartered in Walpole, Massachusetts, offering purchase, refinance, VA, FHA, jumbo, and home equity loan products to individual consumers through a digital, multi-channel origination platform.
- Ownership category
- akta.pro rank
Mortgage Master industry classification
Industry- Product category
- Residential Mortgage Lending
- NAICS
- Real Estate Credit (522292), Nondepository Credit Intermediation (5222)
- SIC
- Mortgage Bankers & Loan Correspondents (6162)
- akta.pro primary industry
- Purchase Mortgage Origination (Homebuyer Focused) (FSALAAAD)
- akta.pro secondary industries
- Renovation Mortgage Origination (FHA 203(k), HomeStyle, CHOICERenovation) (FSALAAAL), Prime (Agency/Conforming) Mortgage Servicing (FSALAEAA), Home Improvement Personal Loans (Unsecured Installment) (FSAKAAAE)
Keywords
Where Mortgage Master is headquartered
LocationHeadquarters
- HQ city
- Walpole
- HQ country
- United States
- HQ region
- North America
Markets served
Mortgage Master business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Mortgage Origination: Origination fees and revenue from new mortgage loans including home purchases, refinances, and home equity products
- Loan Servicing: Ongoing servicing revenue from managing existing mortgage loans including payment processing and account management
- Interest Income: Interest earned on held mortgage loans and home equity products
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Home Equity Loans - Access up to $750,000 from home equity |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Mortgage Master product offering
Product offeringCore offering
Mortgage Master is a residential mortgage lender originating and servicing home purchase, refinance, and home equity loans. It distributes a full product suite — conventional fixed and adjustable rate mortgages, FHA, VA, Jumbo, 203k rehabilitation, home equity, and personal loans — through a digital application platform backed by a phone-based loan officer channel.
Product overview
loanDepot operates as a mortgage lender offering a comprehensive suite of home financing products through a unified digital platform. The core product portfolio includes home equity loans (accessing up to $750,000), cash-out refinances, personal loans, and traditional mortgage products (Fixed Rate Mortgage, Adjustable Rate Mortgage, VA Loan Programs, FHA Mortgage, Jumbo Loans, and 203k Loans for renovation). The company supplements its lending products with self-service digital tools including Mortgage Calculators, Home Search (powered by comehome), a Learning Center, and First-Time Homebuyer Resources. A mobile application for iOS and Android enables customers to manage loans, make payments, and access services on the go. The product architecture combines direct lending services with educational and search tools to support the full homeownership journey.
Differentiator
Problem solved
Functional benefit
Products and services
- Home Equity Loan A second-lien loan secured by the borrower's home equity, used by homeowners who want to access equity without disturbing their existing first mortgage. Marketed to existing homeowners with sufficient equity for purposes such as debt consolidation, home improvement, or other major expenses.
- Cash Out Refinance A refinance transaction in which the new mortgage replaces the existing one and the borrower receives the difference in cash at closing. Used by existing homeowners to convert home equity into liquid funds, commonly for debt consolidation, home improvement, or other large expenses.
- Personal Loans An unsecured consumer loan offered to individuals for personal use, distinct from the secured home loan product line. Marketed alongside mortgage products to existing and prospective customers.
- Fixed Rate Mortgage A conventional residential mortgage with a fixed interest rate and consistent monthly principal-and-interest payments over the life of the loan. Targeted at home purchase and refinance borrowers who want payment predictability.
- Adjustable Rate Mortgage A residential mortgage with an interest rate that adjusts periodically after an initial fixed period, indexed to a market benchmark. Designed for purchase and refinance borrowers who expect to move or refinance before the first adjustment, or who accept rate variability in exchange for a lower initial rate.
- VA Loan Programs Mortgage loans guaranteed by the U.S. Department of Veterans Affairs, available to eligible veterans, active-duty service members, and surviving spouses. Typically feature no down payment and competitive terms; offered as a dedicated program within the home purchase and refinance product set.
- FHA Mortgage Residential mortgages insured by the Federal Housing Administration, designed for first-time and lower-down-payment homebuyers. Available for both purchase and refinance, marketed explicitly to first-time homebuyers.
- Jumbo Loan A residential mortgage that exceeds the conforming loan limits set by the federal housing agencies, used to finance higher-value properties. Targeted at borrowers purchasing or refinancing luxury or high-cost-area homes.
- 203k Loan An FHA-insured rehabilitation mortgage that finances both the purchase (or refinance) of a home and the cost of its rehabilitation in a single loan. Designed for borrowers buying fixer-upper properties or refinancing to fund home improvements.
Quantifiable outcome
- Cash-out refi and home purchase loans can close in approximately 3 weeks
Companies that use Mortgage Master
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles2 records
Mortgage Master technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Mortgage Master partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights5 records
Mortgage Master competitors and assessment
Company assessmentDirect peers
- Rocket Mortgage (Rocket Companies): The largest US non-bank mortgage lender, offering purchase, refinance, and home equity loans through a digital-first platform. Directly comparable as a national non-bank residential mortgage originator competing for the same consumer segments with similar product breadth.
- loanDepot: Major US non-bank mortgage lender offering purchase, refinance, home equity, and HELOC products via phone, web, and mobile app. Closely comparable product mix, distribution channels (DTC inside sales, loan officer network), and digital infrastructure; much of the company's product data appears to overlap with this peer.
- United Wholesale Mortgage (UWM Holdings): Largest US wholesale mortgage lender and major retail non-bank originator. Comparable as a scaled non-bank residential mortgage lender competing across purchase and refinance with sophisticated technology investments.
- NewRez (Shellpoint Mortgage Servicing): Non-bank residential mortgage lender and servicer offering conventional, FHA, VA, and Jumbo products plus a sizable MSR portfolio. Comparable mix of origination and recurring servicing revenue.
- Caliber Home Loans: Non-bank mortgage lender offering purchase, refinance, and home equity products with both retail and wholesale channels. Comparable scale and product breadth in the non-bank residential mortgage segment.
- Guaranteed Rate: National non-bank mortgage lender offering purchase and refinance products through retail and digital channels. Comparable DTC and loan officer distribution model with similar product suite.
- Fairway Independent Mortgage: Large private non-bank mortgage lender with branch-based retail distribution and a comprehensive suite of purchase, refinance, and renovation loan products. Comparable as a sizable private competitor in residential origination.
Emerging players
- Better.com: Digital-first mortgage lender using a fully online origination experience. Comparable technology-enabled approach to mortgage origination but with a much narrower distribution footprint than the subject company.
Broad incumbents
- Wells Fargo Home Lending: Mortgage division of a major US bank offering purchase and refinance products nationally. Comparable consumer-facing mortgage products but backed by a deposit-funded, much larger diversified financial institution.
- Chase Home Lending: Mortgage origination and servicing arm of JPMorgan Chase offering a full suite of home loan products. Comparable residential mortgage focus with significant scale advantage and deposit-funded balance sheet.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Mortgage Master social profiles
Digital presenceMortgage Master financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mortgage Master leadership team
Management profileNumber of profiles
Profiles1 record
Mortgage Master funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mortgage Master M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mortgage Master
What does Mortgage Master do?
Mortgage Master is a residential mortgage lender originating and servicing home purchase, refinance, and home equity loans. It distributes a full product suite — conventional fixed and adjustable rate mortgages, FHA, VA, Jumbo, 203k rehabilitation, home equity, and personal loans — through a digital application platform backed by a phone-based loan officer channel.
Is Mortgage Master a public or private company?
Mortgage Master is a public company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mortgage Master founded?
Mortgage Master was founded in 2009. It employs 501 to 1,000 people.
Where is Mortgage Master based?
Mortgage Master is headquartered in Walpole, United States, in the North America region.
How does Mortgage Master make money?
Three revenue lines are on record. Mortgage Origination is the primary driver. The others are loan Servicing and interest Income.
Who are Mortgage Master's main competitors?
Direct peers on record are Rocket Mortgage (Rocket Companies), loanDepot, United Wholesale Mortgage (UWM Holdings), NewRez (Shellpoint Mortgage Servicing), Caliber Home Loans, Guaranteed Rate and Fairway Independent Mortgage. Better.com is listed as an emerging player. Broad incumbents are Wells Fargo Home Lending and Chase Home Lending.
Does Mortgage Master have an API?
No public API is recorded for Mortgage Master.
What industry is Mortgage Master in?
Mortgage Master's product category is Residential Mortgage Lending. Its primary akta.pro industry code is FSALAAAD, Purchase Mortgage Origination (Homebuyer Focused), with a secondary code of FSALAAAL, Renovation Mortgage Origination (FHA 203(k), HomeStyle, CHOICERenovation). Its NAICS code is 522292 and its SIC code is 6162.