Toolboksi

What Toolboksi does

Toolboksi Technologies Ltd is a Tanzanian two-sided service marketplace founded in 2018 and headquartered in Dar es Salaam. The platform connects households and offices with vetted service professionals (locally known as "fundis") across 30 service categories including plumbing, electrical work, carpentry, painting, air conditioning, masonry, and tile installation. The company operates exclusively in four districts of Dar es Salaam (Kinondoni, Ilala, Temeke, and Kigamboni), is incorporated as a private limited company in Tanzania, and runs with a lean team of 1–10 employees.

The platform is delivered through web and mobile applications (iOS/Android) and follows a five-step workflow: book, fundi on-site inspection, quote approval, service delivery, and mobile money payment. Differentiated features include the Toolboksi Academy training program for artisans (delivered in partnership with VETA), background-checked and trained fundis, upfront pricing with free rework assurance, a 31-day materials and services guarantee, and an integrated e-commerce hardware store sourcing materials from preferred suppliers. Technical integrations include multiple payment processors (Stripe, PayPal, Authorize.Net, Braintree, 2Checkout, Google Checkout, Amazon Payments) and analytics tools (Google Analytics, Mixpanel, Heap, Adobe Analytics); no public API, no AI/ML capabilities, and no patents or formal certifications are disclosed.

Revenue is generated through three streams: a 15% booking commission on every service fee (with payment remitted to fundis within 7 business days), hardware and materials sales via the in-platform store, and a Tshs 7,000 on-site diagnosis fee that is deducted from the final quote if the customer proceeds. Customer segments are dominated by residential homeowners, property owners and landlords, and small commercial clients, with artisans and fundis on the supply side. Marketing is conducted primarily through social media (Facebook, Instagram, Twitter, LinkedIn), content marketing via blog, PR coverage (Reuters, CGTN Africa, DW, The Citizen, WeeTracker), and referral programs. Strategic partners include ICTC, VETA, Westerwelle Foundation, and Seedspace. The company has not disclosed venture capital funding and operates entirely on small development-sector grants.

Name

Toolboksi

Legal name

Toolboksi Technologies Ltd

Website

https://toolboksi.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Toolboksi Technologies Ltd is a Dar es Salaam-based two-sided marketplace connecting households and businesses with vetted service professionals (fundis) across 30 trades including plumbing, electrical, carpentry, and painting. It monetizes via a 15% booking commission, hardware sales, and diagnosis fees.

Ownership category

akta.pro rank

Headquarters

HQ city

Dar Es Salaam

HQ country

Tanzania

HQ region

Africa

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Booking Fee / Commission: Toolboksi charges a 15% booking fee on every service fee. The platform facilitates payment from service requester to service professional and withholds its commission. Payment is remitted within 7 business days after job completion, less the booking fee.
2. Hardware and Materials Sales: The platform operates a hardware store providing building materials and equipment to customers. Materials are sourced through preferred suppliers and sold alongside service offerings.
3. Diagnosis Fee: Initial site visit and problem diagnosis fee of Tshs 7,000, which is deducted from the final quote if customer proceeds with the service.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Toolboksi operates a two-sided online marketplace that connects customers in need of home or office repair, maintenance, and installation services with a vetted network of independent "fundis" (artisans and handymen) across 30 categories such as plumbing, electrical, carpentry, painting, masonry, HVAC, and appliance repair. The platform matches demand-side customers with supply-side fundis via a web platform and mobile app, processes Mobile Money payments, and complements the marketplace with a fundi training academy and an online hardware store that supplies tools and materials.

Product overview

Toolboksi operates as a platform-plus-services model consisting of the Toolboksi Platform (web and mobile application) as the core product connecting customers with verified service professionals (fundis), supplemented by the Toolboksi Academy for training artisans and the Hardware Store for materials procurement. The platform facilitates home and office services including plumbing, electrical, carpentry, painting, air conditioning, and more, operating primarily in Dar es Salaam, Tanzania.

Differentiator

Problem solved

Functional benefit

Products and services

• Toolboksi Online Marketplace Platform Two-sided online marketplace platform that connects Tanzanian customers (residential homeowners, landlords, and commercial premises) with a verified network of independent fundis (artisans and handymen) across 30 service categories, including plumbing, electrical, carpentry, painting, masonry, HVAC, and appliance repair. Bookings are facilitated and paid for digitally, with 24/7 availability and integrated Mobile Money processing (M-Pesa, Tigo Pesa, Airtel Money, Halopesa).
• Toolboksi Mobile Application Toolboksi's mobile application is the dedicated smartphone interface for the company's marketplace, available on Google Play and the Apple App Store, enabling users in Tanzania to book vetted fundis for home and office repairs, maintenance, and installations directly from a mobile device.
• Toolboksi Academy Vocational training program that upgrades the skills of artisans and fundis and pairs training with platform onboarding, run in formal partnership with VETA (Vocational Education and Training Authority) and Vocational Training Centers in Tanzania, supplying Toolboksi's marketplace with certified tradespeople.
• Toolboksi Hardware Store Online hardware store that sources and supplies construction materials, tools, and spare parts to fundis working on platform jobs and to end customers in Tanzania, embedding Toolboksi's role into every completed service transaction.

Quantifiable outcome

• 100,000 jobs generated through the platform
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• ICTC (Information and Communications Technology Commission)coreStrategic or Co-development PartnerGovernment technology body partnership. ICTC is a Tanzania government agency promoting ICT development and innovation in the country.
• Westerwelle FoundationcoreStrategic or Co-development PartnerGerman foundation supporting entrepreneurship in Africa. Toolboksi was supported through their startup development programs.
• VETA (Vocational Education and Training Authority)coreStrategic or Co-development PartnerGovernment body regulating vocational education and training in Tanzania. Supports Toolboksi Academy training programs for fundis.
• SeedspaceminorChannel Partner/ Reseller/ DistributorCoworking space and startup accelerator. Seedspace provides workspace and startup support services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TaskRabbit: US-headquartered home services marketplace connecting customers with freelance handymen for repairs, mounting, cleaning, and installations. Directly comparable product, target customer, and vetted-tasker model.
• Thumbtack: US home services marketplace where customers post projects and local professionals (plumbers, electricians, carpenters) submit quotes. Same horizontal home services focus with a transparent quote-based workflow like Toolboksi's inspection-then-quote process.
• Helpling: International home services marketplace (originated in Germany) for booking vetted cleaning and household service professionals. Comparable two-sided marketplace model, vetted-worker model, and mobile-app-driven booking experience.
• Sweepsouth: South Africa-based on-demand home services marketplace connecting customers with vetted cleaners and domestic workers. Closest direct peer in the African home services category with a comparable two-sided marketplace model and quality-vetting approach.

Broad incumbents

• Angi: Large US home services platform (formerly Angie's List) covering a wide range of trades with national reach. Comparable service categories and customer use cases, but operates at much larger scale and as a broad incumbent rather than a focused marketplace.
• Uber: Pioneer of the gig economy platform model that Toolboksi explicitly references ('Uber for fundis'). Operates far more broadly (ride-hailing, delivery, freight) but represents the same two-sided marketplace architecture and mobile money-friendly design pattern.

Emerging players

• GoShare: US-based platform connecting customers with independent professionals for moving, delivery, and home services. Comparable in matching verified independent workers to home-related service requests through a mobile marketplace.
• Lynk: Kenya-based platform connecting informal workers and artisans with customers and SMEs. Comparable African-market focus on formalizing the informal service economy, though broader in scope than Toolboksi's handyman focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/toolboksi
• Facebookfacebook.com/toolboksi
• LinkedInlinkedin.com/company/toolboksi
• Instagraminstagram.com/toolboksi

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Toolboksi