Fastek
Fastek Services LLC is a privately held managed IT services provider founded in 2014 and headquartered in Owensboro, Kentucky, delivering fixed monthly managed IT, cybersecurity, and compliance services to SMBs, healthcare organizations, and credit unions across 22 U.S. states.
- Company typePrivate
- Founded2014
- HeadquartersOwensboro, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Fastek does
Fastek Services LLC, founded in 2014 by Chris Murphy in Owensboro, Kentucky, is a privately held, full-service managed IT services provider serving small and mid-sized businesses (SMBs), with dedicated vertical offerings for healthcare organizations and credit unions. The company's core product is a fixed monthly Managed IT Services subscription covering proactive monitoring, antivirus, cloud backups, patch management, spam filtering, encrypted email, dark web monitoring, phishing training, vulnerability scanning, third-party vendor management, and virtual CIO (vCIO) services. Supporting modules include Network Support & Design, Cybersecurity, Backup & Disaster Recovery, VoIP Phones (delivered through a Level365 partnership), and HIPAA Compliance (underwritten by a partnership with The Compliancy Group, which has issued Fastek the HIPAA Seal of Compliance). Fastek's CORE sub-brand—Compliance | Oversight | Resilience | Education—delivers NCUA exam-ready documentation, board-level reporting, and proportional security controls specifically for small and community credit unions with assets under $500 million. Underlying technology is built on a layered stack of best-of-breed vendor partnerships—ConnectWise (remote support), Datto (backup and disaster recovery), Fortinet (next-generation firewall), Microsoft, Dell EMC, and Trend Micro—rather than proprietary in-house platforms.
Fastek's geographic footprint has expanded from its original Owensboro, Kentucky base to active client relationships in 22 U.S. states as of mid-2025, with operational scale described as 'several thousand endpoints' under management. The company sells primarily through a direct, consultative go-to-market motion: website-driven inbound lead capture, no-obligation discovery calls, a customized 'Fastek Roadmap,' and execution of managed services with a dedicated customer and support portal (support.fastekllc.com, portal.fastekllc.com). Marketing channels include an active IT blog, organic social media (Facebook, LinkedIn), regional community events such as the September 2024 Cyber Defense Workshop, and vertical-specific webinars such as the CORE Readiness Assessment for credit unions. Customer evidence includes a public quote from Green River Area Federal Credit Union citing Fastek's value for NCUA IT and cybersecurity preparedness.
The business model is dominated by recurring monthly managed-service subscriptions bundled with unlimited remote support, supplemented by project-based professional services revenue for network design, disaster recovery planning, and compliance implementation. No external funding, parent company, or institutional investors are disclosed in available materials; the company is privately held, locally owned, and has grown organically since founding, with a single disclosed acquisition (Integranetics, a 40-year-old Owensboro IT services firm, in November 2021). Fastek has been voted Owensboro's Best IT Company seven times in the local award program's ten-year history, including five consecutive Platinum wins from 2021 through 2025, signaling durable community-level brand equity. Pricing is not publicly disclosed across product lines; all managed-service tiers are quoted rather than posted.
Fastek firmographics
Firmographics- Name
- Fastek
- Legal name
- Fastek Services LLC
- Website
- https://fastekllc.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Fastek Services LLC is a privately held managed IT services provider founded in 2014 and headquartered in Owensboro, Kentucky, delivering fixed monthly managed IT, cybersecurity, and compliance services to SMBs, healthcare organizations, and credit unions across 22 U.S. states.
- Ownership category
- akta.pro rank
Fastek industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)
- akta.pro secondary industry
- Hybrid Cloud Management, Monitoring & FinOps (HDABAMAD)
Keywords
Where Fastek is headquartered
LocationHeadquarters
- HQ city
- Owensboro
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Fastek business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (Fixed Monthly Subscription): Fastek offers a fixed monthly cost for full managed IT services covering all servers and PCs. Services include proactive monitoring, antivirus, cloud backups, patch management, spam filtering, encrypted email, dark web monitoring, phishing training, vulnerability scans, third-party vendor management, and vCIO services. Clients pay one flat monthly fee with unlimited support calls and no additional charges.
- VoIP Phone Solutions: Cloud-based VoIP services offered through Level365 partnership with simple all-inclusive pricing, month-to-month service including ongoing support. Revenue generated from monthly service fees for voice communications across desk phones, computers, and mobile devices.
- HIPAA Compliance Services: HIPAA compliance assistance including policies, procedures, training, and audits. Earning the HIPAA Seal of Compliance through The Compliancy Group partnership. Revenue generated as a professional/consulting service.
- Network Design and Support: Custom network design and tech support services for local area networks, wide area networks between offices, and secure wireless networks. Site evaluation and installation services billed as project or professional services.
- Disaster Recovery Planning: Disaster recovery planning services covering procedures, policies, and processes to prepare vital IT infrastructure for natural or human-induced disasters. Services include backup solutions and reliable recovery processes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Full Managed IT Services — Fixed Monthly Plan |
| Subscription | Monthly | VoIP Phones — All-Inclusive Month-to-Month |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Fastek product offering
Product offeringCore offering
Fastek is a full-service managed IT services provider that delivers fixed monthly subscription-based IT management for small and mid-sized businesses. Core offerings include proactive monitoring and management of servers and PCs, cybersecurity protection (EDR/MDR, firewalls, spam filtering, dark web monitoring, phishing training), network design and support, backup and disaster recovery, cloud-based VoIP phone solutions, and regulatory compliance services (HIPAA for healthcare and CORE for NCUA-regulated credit unions).
Product overview
Fastek is a security-focused managed IT services provider offering a unified platform of technology solutions. The core offering is Managed IT Services, which serves as the primary product umbrella encompassing monitoring, security, and support capabilities. Supporting modules include Network Support & Design for infrastructure, CyberSecurity for threat protection, Backup & Disaster Recovery for business continuity, VoIP Phones for communications, and HIPAA Compliance for healthcare regulatory needs. A specialized sub-brand, CORE, provides credit union-specific compliance and cybersecurity services. The Cyber Defense Workshop offers educational content as an additional service. All offerings are designed for small and medium businesses with fixed monthly pricing.
Differentiator
Problem solved
Functional benefit
Brands
- CORE: Cybersecurity and compliance solution for small and community credit unions. Stands for Compliance | Oversight | Resilience | Education. Delivers examiner-ready compliance, resilient cybersecurity, and NCUA exam readiness for credit unions.
Products and services
- Managed IT Services Full-service managed IT offering for small and mid-sized businesses that delegates management and monitoring of servers, PCs, and core technology systems. Includes proactive care, antivirus, cloud backups, patch management, spam filtering, encrypted email, dark web monitoring, phishing training, vulnerability scans, third-party vendor management, and vCIO services delivered under a fixed monthly fee with unlimited support.
- Network Support & Design Custom network design and ongoing tech support for local area networks, wide area networks between offices, and secure wireless networks. Includes site evaluation, cloud-accessible controller wireless solutions, and next-generation firewall deployment with VPN access for SMB clients.
- CyberSecurity Layered cybersecurity protection service for businesses that bundles spam filtering, next-generation firewalls (Fortinet), antivirus/endpoint protection (Trend Micro), phishing awareness training, dark web monitoring, and patch management to defend against ransomware, viruses, phishing, and credential exposure.
- Backup & Disaster Recovery Disaster recovery planning and backup solutions leveraging Datto to prepare vital IT infrastructure for natural or human-induced disasters and ensure business continuity with reliable recovery processes.
- VoIP Phones Cloud-based business VoIP phone system delivered through the Level365 partnership, integrating desk phones, computers, and mobile devices with number porting, all-inclusive month-to-month pricing, and ongoing Fastek-managed support.
- HIPAA Compliance HIPAA compliance service for healthcare providers and covered entities that bundles compliant IT infrastructure with policies, procedures, training, and audits. Backed by the HIPAA Seal of Compliance earned through Fastek's partnership with The Compliancy Group.
- CORE (Compliance | Oversight | Resilience | Education) Specialized cybersecurity and compliance program for small and community credit unions, typically those under $500M in assets. Delivers NCUA exam-ready compliance documentation, resilient security controls, board-level oversight reporting, and ongoing education tailored to NCUA regulatory expectations.
Quantifiable outcome
- Fixed monthly IT cost model eliminates unpredictable support bills, providing budget stability for SMB clients.
- +2 more outcomes
Companies that use Fastek
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
Fastek technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Fastek partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- Integranetics (Acquisition)coreFastek acquired Integranetics, a local IT solutions provider serving the Owensboro region for over 40 years (since the 1980s). Integranetics specialized in network consulting and integration. The acquisition broadened Fastek's products and services portfolio and expanded its client base. Integranetics co-owner Mike Hobson cited the partnership as allowing continued service to clients with better offerings.
- The Compliancy GroupcoreFastek is a verified partner of The Compliancy Group and has earned the HIPAA Seal of Compliance. The partnership enables Fastek to offer HIPAA compliance services including policies, procedures, training, and audits to healthcare clients. The Compliancy Group provides the compliance framework and verification that underpins Fastek's healthcare IT service offering.
- Level365coreFastek has partnered with Level365 to offer best-in-class VoIP phone solutions. Level365 provides the cloud-based voice communications platform while Fastek handles sales, implementation, and ongoing support. The partnership delivers seamless integration among desk phones, computers, and mobile devices for Fastek's SMB clients.
- DattocoreDatto is listed as a vendor partner on Fastek's support page, providing backup and disaster recovery solutions integrated into Fastek's managed IT services stack.
- FortinetcoreFortinet is a vendor partner providing next-generation firewall technology. Fastek deploys Fortinet's firewall solutions as part of its layered security plan for managed IT clients.
- ConnectWisecoreConnectWise is used as the remote support software platform, enabling Fastek's technicians to provide remote IT assistance to managed services clients through the ScreenConnect remote support tool.
- MicrosoftcoreFastek holds Microsoft Certified Professional designation, indicating technical expertise in Microsoft products and solutions integrated into its managed IT services.
- Trend MicrocoreFastek is a Trend Micro Bronze Partner providing antivirus and endpoint protection solutions integrated into the company's cybersecurity stack.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Fastek competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Fastek social profiles
Digital presenceFastek compliance and trust
Trust signalCompliance1 record
Fastek financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fastek leadership team
Management profileNumber of profiles
Profiles2 records
Fastek subsidiaries and ownership
Company hierarchySubsidiaries1 record
Fastek funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fastek M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fastek
What does Fastek do?
Fastek is a full-service managed IT services provider that delivers fixed monthly subscription-based IT management for small and mid-sized businesses. Core offerings include proactive monitoring and management of servers and PCs, cybersecurity protection (EDR/MDR, firewalls, spam filtering, dark web monitoring, phishing training), network design and support, backup and disaster recovery, cloud-based VoIP phone solutions, and regulatory compliance services (HIPAA for healthcare and CORE for NCUA-regulated credit unions).
Is Fastek a public or private company?
Fastek is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Fastek founded?
Fastek was founded in 2014. It employs 11 to 50 people.
Where is Fastek based?
Fastek is headquartered in Owensboro, United States, in the North America region.
How does Fastek make money?
Five revenue lines are on record. Managed IT Services (Fixed Monthly Subscription) is the primary driver. The others are voIP Phone Solutions, HIPAA Compliance Services, network Design and Support and disaster Recovery Planning.
Does Fastek have an API?
No public API is recorded for Fastek.
What industry is Fastek in?
Fastek's product category is Managed IT Services. Its primary akta.pro industry code is HDAIAGAJ, Network Monitoring, Assurance & Managed NOC Services (SLA Ops), with a secondary code of HDABAMAD, Hybrid Cloud Management, Monitoring & FinOps. Its NAICS code is 5415 and its SIC code is 7373.