What iPresence does

iPresence Co., Ltd. (株式会社アイプレセンス) is a Japanese system integrator founded in 2014 and headquartered in Kobe, Hyogo, that operates as a 'Teleportation as a Service' provider. The company distributes and integrates multiple third-party telepresence hardware platforms—including temi V3, kubi/kubi 2.0, OriHime, Telepii, and formerly Double3 and Ohmni—alongside proprietary software applications such as Telepotalk, Avatar Robot for Zoom, AvatarLink, and Robot-Stand Connect, as well as a 3D digital twin platform (ArchiTwin) developed in partnership with Matterport. Underlying infrastructure is consolidated into a Teleport-Cloud platform that combines avatar robots, digital twin visualization, and AI agents (iPresence Agent) for unified remote-presence management.

iPresence monetizes through a multi-stream model: one-time hardware sales (kubi at ¥140K–165K), multi-year subscription contracts for temi-based solutions (~¥2.5M for 3 years for temi V3; ~¥4.5M for 3 years for temi GO), usage-based rental (1-day to 1-year terms for events, weddings, MICE, and PoC trials), subscription software for enterprise tiers, professional services for PoC and system integration, and digital twin services. Distribution operates through direct enterprise field sales for healthcare, manufacturing, government, and large-corporate accounts; Amazon Japan for kubi products targeting individuals and SMBs; and App Store / Google Play channels for software applications. The company also leverages an event-driven motion (SusHi Tech Tokyo 2026, Japan Drone, medical conferences, the Osaka-Kansai Expo).

The customer base spans an estimated 400+ organizations across healthcare (Osaka City General Medical Center, Kobe Low-Invasive Cancer Center), manufacturing and process industries (KOBELCO, Zense Pharm, Higuchi Manufacturing, Kyowa), media/technology (WOWOW Communications, Ricoh Japan, Eyes Japan), education (Oita Prefectural high schools), government (Matsue City, Sagamihara City), and events/airports (ANA Chubu, Chubu Centrair, Dai-no Sousai). Reported headcount is 1–10 employees, consistent with a lean integrator-and-channel model rather than vertically integrated hardware manufacturing. The company holds Privacy Mark certification, JIS Q 15001 compliance, and declares GDPR/CCPA compliance, and has been recognized with the Cabinet Office Universal Design Award, the EXPO INNOVATION AWARD (Osaka-Kansai Expo), and selection in METI's Habataku 300 SMEs program.

Name

iPresence

Legal name

iPresence株式会社

Website

https://ipresence.jp

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

iPresence is a Japanese telepresence system integrator (founded 2014, Kobe) that distributes avatar robots (temi, kubi, OriHime) and proprietary software/digital-twin services to enterprise, healthcare, education, manufacturing, and government clients under a 'Teleportation as a Service' model.

Ownership category

akta.pro rank

Product category

Telepresence Avatar Robotics

NAICS

Consumer Electronics and Appliances Rental (532210), Office Machinery and Equipment Rental and Leasing (532420)

SIC

Services-Computer Integrated Systems Design (7373), Computer Communications Equipment (3576), Services-Computer Rental & Leasing (7377)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industry

Rental, Sharing & Peer‑to‑Peer Local Asset Platforms (Tools, Storage, Parking) (BPAMAHAM)

Keywords

• Telepresence robots
• Avatar robotics
• Digital twin solutions
• Remote presence systems
• Telepresence software

Headquarters

HQ city

Hyogo

HQ country

Japan

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain, Infrastructure

Revenue model

1. Hardware Sales (Telepresence Robots): Sale of telepresence avatar robots including temi V3, kubi series, Double3, and accessories. Revenue is generated through one-time hardware purchase with optional system/usage fees.
2. Software/SaaS Subscriptions: Recurring software fees for applications such as Telepotalk, AvatarLink, Avatar Robot for Zoom, and Robot-Stand Connect. Some applications offer subscription tiers for business and enterprise use.
3. Rental Services: Short-term and long-term rental of telepresence robots for events, PoC, MICE, weddings, and business use. Rental periods range from 1 day (overnight) to 1 year.
4. Professional Services / PoC Support: Consulting and implementation support for enterprise and government clients deploying telepresence solutions, including system integration and customization.
5. Digital Twin Services (ArchiTwin): 3D digital twin platform services for architecture, construction, and facility management, enabling remote space visualization and monitoring.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

iPresence is a Japanese system integrator that sells, integrates, and rents telepresence avatar robots (temi V3, kubi 2.0, OriHime, Telepii, Double3, FuAra) along with companion software applications (Avatar Robot for Zoom, Telepotalk, AvatarLink, Robot-Stand Connect) and 3D digital twin platforms (ArchiTwin, Teleport-Cloud). The company bundles hardware, SaaS subscriptions, and professional integration/PoC services under the proprietary "Teleportation as a Service" concept for enterprise, government, healthcare, education, manufacturing, and MICE clients, with a complementary short-term rental channel for individual consumers.

Product overview

iPresence operates as a Teleportation as a Service provider, offering a comprehensive portfolio of telepresence avatar robots and remote communication solutions. The core product line includes mobile telepresence robots (temi V3), desktop devices (kubi 2.0), portable units (Telepii), and social participation robots (OriHime). Supporting these hardware products are software applications (Avatar Robot for Zoom, Telepotalk, AvatarLink, Robot-Stand Connect) that enable remote control and video communication. The company provides sector-specific solutions including Factory DX for manufacturing, iTOUR for tourism, AvatarTwin for digital twin applications, and school/hospital participation services. The Teleport-Cloud platform integrates avatar robots, 3D digital twin technology, and AI agents for unified remote presence experiences. Discontinued products include Double3, Ohmni, and original kubi models.

Differentiator

Problem solved

Functional benefit

Brands

• Teleportation as a Service (TaaS): Core service concept enabling remote teleportation through avatar robots and digital twin technology
• Teleport-Cloud
• Teleport Time
• iTOUR
• AvatarTwin
• FuAra
• Teleport-Cloud

Products and services

• temi V3 AI-powered self-driving telepresence avatar robot featuring autonomous navigation (SLAM, LiDAR/camera obstacle detection), voice recognition, face tracking, and multi-language announcement capabilities; sold/subscribed primarily to enterprises, healthcare facilities, factories, hotels, and government offices for guidance, reception, remote inspections, and visitor communication.
• kubi 2.0 Desktop telepresence device with a 2-axis pan-tilt mechanism (300° horizontal, 50° vertical), Bluetooth connectivity, and USB-C power; functions as a Physical AI Platform that adds body language to AI agents and enables kubi to participate in Zoom, Teams, and Webex calls. Priced at ¥165,000 (tax included) as a one-time purchase targeting enterprises, schools, healthcare, and individual remote-attendance use.
• Telepii (動く電話Telepii) Portable video-chat telepresence robot providing 360° viewing using a smartphone/tablet; simple, mobility-focused remote-communication device for schools, events, hospitals, and personal remote-presence use.
• OriHime Compact avatar robot designed to enable social participation for people with physical limitations; equipped with eye-tracking and switch-control options and suited for remote presence in schools, workplaces, and events.
• FuAra Soft-robotics hug robot with safety mechanisms enabling both AI autonomous operation and remote-operator telepresence; designed for emotional remote communication (physical-distance hugging) and debuted at the Osaka-Kansai Expo 2025.
• ArchiTwin 3D digital-twin platform for building and facility spatial visualization, progress management, and remote monitoring, primarily serving the architecture, construction, and facility-management sectors in combination with Matterport and Metaiverse technologies.
• AvatarTwin Avatar-robot-based twin service combining telepresence robots with digital-twin visualization to deliver enhanced remote-presence and digital-representation solutions for events, education, and cultural sites.
• Teleport-Cloud Platform Proprietary integrated platform combining telepresence avatar robots, 3D digital-twin visualization, and AI agents (iPresence Agent) into a unified remote-presence and digital-transformation solution for enterprise and government DX.
• Avatar Robot for Zoom iOS application that integrates telepresence robots (kubi, temi) with Zoom meetings, enabling remote participants to control robot movement (head pan/tilt and base motion) during video conferences for enterprise, education, and remote-attendance use cases.
• Telepotalk Video-chat application for telepresence robots enabling remote school participation, medical visits, and workplace communication; supports multiple robot types (temi, kubi, Keigan) and serves as the front-end for iPresence's school, medical, and social telepresence services.
• AvatarLink Enterprise Zoom application that connects telepresence robots (kubi, temi, Double3) to Zoom meetings with support for simultaneous connection of multiple robots, enabling large-scale enterprise and event deployments with central remote control.
• Robot-Stand Connect Universal iPadOS/web remote-control app for kubi telepresence robots that supports Zoom, Microsoft Teams, Webex, and AI-platform integration with map-based device-location tracking; offered as the successor to Xandex's discontinued KUBI Connect manufacturer app.
• iPresence Agent AI agent platform providing 24-hour automated reception, NLP-based dialogue, FAQ responses, and facility-guidance support on kubi and temi robots, deployed for retail, hospitality, healthcare, and public-sector front-desk automation.
• Telepresence Robot Rental & PoC Service Rental of iPresence telepresence robots (temi V3, Double3, kubi, OriHime, Telepii) for periods from 1 day to 1 year, including WiFi router/accessory options; supports PoC trials, MICE events, weddings, factory pilots, and corporate DX testing before purchase.
• Factory DX Solution (工場DX / Remote Factory Inspection Service) Remote factory-inspection and management solution using telepresence robots for production management, worker training, and on-site monitoring, deployed at manufacturers including Kobelco, Zense Pharm Izumi Factory, Higuchi Manufacturing, and Kyowa.
• iTOUR Remote Tourism Service Remote-tourism and virtual-visit service using iPresence telepresence robots to enable virtual sightseeing, cross-city tourism exchanges (e.g., Matsue-Kobe iTOUR), and accessibility-focused tourism experiences; recognized with the 5th Knowledge Capital Innovation Award Semi-Grand Prix.
• Telerobo School Participation Service (テレロボ学校参加) Managed remote-school-participation service enabling hospitalized, homebound, or remote students to attend school as a telepresence avatar via the Telepotalk app, with up to 180 hours per student per year of recovered learning time.

Quantifiable outcome

• Event exhibition booth traffic increased by approximately 130% using temi for crowd attraction and guidance
• +5 more outcomes

Named customers16 records

Segments8 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability10 records

Feature10 records

Partnerships

Six partnerships are on record, tiered core and minor.

• RICOH Japan (リコピージャパン株式会社)coreChannel Partner/ Reseller/ DistributorStrategic distribution and showroom partnership. RICOH Japan uses temi telepresence robots in its showrooms to demonstrate advanced office ICT tools, with iPresence providing the robots and integration support.
• ANA Chubu / Chubu International Airport (ANA中部空港株式会社・中部国際空港株式会社)coreStrategic or Co-development PartnerJoint demonstration project as part of Aichi Digital Island Project 'TECH MEETS' — developing personalized airport guidance using telepresence robots. Project aimed at improving passenger convenience and creating new customer experiences at Chubu Centrair International Airport.
• Special Kids Future Vision Challenge Consortium (スペシャルキッズ未来構想チャレンジコンソーシアム)coreStrategic or Co-development PartnerMulti-company consortium led by iPresence to enable children with special needs to remotely experience the Osaka-Kansai Expo through telepresence robots. The 'Dokodemo Expo' project served approximately 4,000 special needs children.
• New Media Development Association (一般財団法人ニューメディア開発協会)coreStrategic or Co-development PartnerJKA (Keirin / Auto Race) subsidized social contribution project for remote school participation services. iPresence provides technology and operational support for the 'Tele-robo School Life Participation' service, funded by the association.
• Sagamihara City (神奈川県相模原市)minorStrategic or Co-development PartnerHost of 'Robot SIer Support Seminar' where iPresence CEO presented on remote control technology business creation and case studies in factory DX and digital twins.
• Xandex, Inc. (Kubi manufacturer)minorOEM/ Whitelabel/ Licensing PartnerUS-based manufacturer of the kubi telepresence robot stand. iPresence is the exclusive/distributor partner in Japan, having developed replacement apps (Robot-Stand Connect) following Xandex's manufacturer app discontinuation.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Double Robotics: US maker of the Double mobile telepresence robot, previously distributed by iPresence in Japan before being discontinued. Direct competitor offering height-adjustable wheeled telepresence for enterprise, healthcare, and education use cases that mirror iPresence's go-to-market.
• OhmniLabs: Affordable telepresence robot maker whose Ohmni was previously sold by iPresence before being discontinued. Direct peer in the consumer/SMB telepresence segment targeting remote family connection and small-business use cases.
• Ava Robotics: US-based autonomous telepresence robot maker focused on enterprise workplaces, healthcare, and conferencing. Direct competitor in the high-end mobile telepresence segment where iPresence also competes via temi V3 and its AI-agent management layer.
• OryLab: Japanese manufacturer of the OriHime avatar robot for social participation of people with physical limitations, which iPresence itself distributes. Direct competitor in the Japan accessibility/social-participation niche, headquartered in the same domestic market.
• Robotemi (temi): Israeli developer of the temi AI telepresence robot — the very product iPresence distributes, configures, and integrates under Teleport-Cloud for the Japanese market. Closest global peer in AI-enabled autonomous telepresence, simultaneously an OEM supplier and direct competitor.
• Xandex: US-based manufacturer of the kubi desktop telepresence stand and OEM partner to iPresence. Produces the hardware layer beneath the kubi 2.0 product iPresence sells and integrates, making Xandex both supplier and direct competitor in the desktop-telepresence category.
• Suitable Technologies: Pioneering developer of the Beam remote-presence system for enterprise meeting attendance and remote site visits. Direct competitor in wheeled enterprise telepresence, targeting overlapping corporate, healthcare, and education use cases.
• Mantaro: Developer of MantaroBot desktop and wheeled telepresence solutions serving healthcare, education, and enterprise meeting use cases. Competes with iPresence's kubi/Telepii line in low-mobility remote-presence deployments.

Emerging players

• PadBot: Chinese mobile telepresence robot maker serving enterprise, education, and healthcare customers across Asia-Pacific. Emerging peer targeting the same use cases as iPresence with broader Asia distribution and lower-cost hardware.

Broad incumbents

• SoftBank Robotics: Global service-robotics company behind Pepper and broader humanoid/service offerings across retail, hospitality, and healthcare. Broad incumbent overlapping with iPresence's venue, reception, and guided-tour use cases at much larger scale and capital depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• GitHubqiita.com/organizations/iPresence
• YouTubeyoutube.com/channel/UCU9UpptHxmGyu9JLXWb9zeQ
• Facebookfacebook.com/iPresence
• Xx.com/iPresenceRobots
• LinkedInlinkedin.com/company/ipresence-jp

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iPresence