Suitable Technologies
Suitable Technologies, Inc. (operating as Awabot/Beam) is a private Palo Alto-based company that manufactures telepresence robots (Beam, BeamPro, Beam+) and supporting cloud software, selling hardware-plus-service subscriptions to enterprise customers in healthcare, education, corporate, and industrial verticals worldwide.
- Company typePrivate
- Founded2011
- HeadquartersPalo Alto, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Suitable Technologies does
Suitable Technologies, Inc. is a privately held Palo Alto-based company that designs, manufactures, and sells telepresence robot systems under the Beam and Awabot brands. Its product portfolio includes the Beam Standard, BeamPro, and Beam+ mobile robots — wheeled devices equipped with cameras, speakers, microphones, WiFi connectivity, and battery management that allow a remote operator to drive, see, hear, and speak in a physical location in real time. The hardware is paired with cross-platform software: the Beam App for Windows, macOS, iOS, and Android; the Beam Manager web administration platform; and a RESTful Beam Management API with a Python SDK for enterprise automation. Differentiated features include Assisted Docking for autonomous charging, dual WiFi adapters with intelligent roaming, and SSO integrations via Google OAuth2 and Microsoft Graph.
The company operates an enterprise go-to-market: organizations purchase Beam robots as capital equipment and pay recurring service fees for cloud infrastructure, relay servers, software updates, and support. Beam relay infrastructure is deployed across at least 13 global regions spanning North America, South America, Europe, Asia-Pacific, and Greater China, enabling low-latency international sessions. The company targets four primary verticals — Healthcare (telemedicine, remote patient monitoring), Education (virtual classroom participation, campus accessibility), Corporate/Enterprise (hybrid work, remote collaboration, executive presence), and Industrial (remote inspections, safety compliance). Pricing is quote-based and not publicly disclosed.
The company rebranded its product line from Beam to Awabot in 2024 while retaining the Suitable Technologies, Inc. legal entity. Headcount is 11-50 employees. No funding rounds, revenue figures, named customer logos, or institutional investors are disclosed in the available source material, and the company lists no AI/ML capabilities, research publications, or senior AI hires.
Suitable Technologies firmographics
Firmographics- Name
- Suitable Technologies
- Legal name
- Suitable Technologies, Inc.
- Website
- https://suitabletech.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Suitable Technologies, Inc. (operating as Awabot/Beam) is a private Palo Alto-based company that manufactures telepresence robots (Beam, BeamPro, Beam+) and supporting cloud software, selling hardware-plus-service subscriptions to enterprise customers in healthcare, education, corporate, and industrial verticals worldwide.
- Ownership category
- akta.pro rank
Suitable Technologies industry classification
Industry- Product category
- Telepresence Robotics
- NAICS
- Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing (334220), Computer and Peripheral Equipment Manufacturing (33411)
- SIC
- Computer Communications Equipment (3576), Telephone & Telegraph Apparatus (3661)
- akta.pro primary industry
- Service & Hospitality Robots (HDAAAIAB)
- akta.pro secondary industry
- Human-Robot Interaction & Teleoperation Systems (HDAAAIAM)
Keywords
Where Suitable Technologies is headquartered
LocationHeadquarters
- HQ city
- Palo Alto
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Suitable Technologies business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Beam Telepresence Robots: Hardware sales of Beam telepresence robot systems including Beam Standard, Beam Enhanced, BeamPro, and Beam+ models. Organizations purchase robots as capital equipment.
- Beam Service/Subscription: Ongoing service fees for cloud infrastructure, software updates, and support services required to operate Beam devices. The platform provides authentication, relay servers, and administration tools.
- Beam Administration API Access: API access for organizations to programmatically manage their Beam deployments, with API key-based authentication.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Annual | Beam telepresence robots - hardware pricing not publicly disclosed |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Suitable Technologies product offering
Product offeringCore offering
Suitable Technologies designs, manufactures, and sells Beam (now Awabot) telepresence robots — mobile robotic devices that let remote users see, hear, speak, and navigate a physical location via a two-way video link. The offering pairs the robots with cross-platform desktop and mobile piloting apps, a cloud-based Beam Manager for organization administration, and a RESTful Beam Management API, sold primarily to enterprise, healthcare, education, and industrial customers on a hardware-plus-subscription basis.
Product overview
Suitable Technologies (now operating as Awabot) offers a telepresence robot system consisting of mobile robotic devices and associated software applications. The product portfolio includes Beam/BeamPro/Beam+ telepresence robots (web-based mobile robots that enable remote presence), the Beam App desktop client, Beam Mobile App for iOS/Android, and the Beam Management API for programmatic administration. The robots connect via WiFi and feature two-way video/audio communication, autonomous driving controls, and docking station charging. The company rebranded from Beam to Awabot in 2024.
Differentiator
Problem solved
Functional benefit
Brands
- Beam: Telepresence robot product line and associated mobile/desktop software application for remote navigation and communication.
Products and services
- Beam+ (Beam Plus) Latest-generation telepresence robot (Beam+ / Beam Plus) that lets remote users see, hear, speak, and drive through a remote location, featuring Assisted Docking for autonomous parking and charging; sold to organizations as capital equipment.
- BeamPro Premium enterprise-grade telepresence robot model with enhanced specifications, including a USB port behind a hatch at the back of the head for keyboard connection and enterprise WiFi security support (WPA/WPA2 Enterprise, EAP-TLS).
- Beam App (desktop) Desktop client for piloting Beam telepresence robots on Windows (7+) and macOS (10.9+), providing video/audio setup, Beam Lobby management, driving controls via keyboard/mouse/gamepad, screen sharing, network diagnostics, and session management.
- Beam Mobile App Mobile application for iOS and Android devices to operate Beam telepresence robots, supporting iPhone 5s+, iPad Air+, and Android flagship phones/tablets from January 2014 onward.
- Beam Management API RESTful administration API (with API-key authentication over HTTPS) for programmatic management of Beam organizations, users, devices, device groups, access times, and temporary access permissions; supports GET, PUT, PATCH, POST with JSON, YAML, or form-encoded input/output.
- Awabot telepresence service (Beam cloud platform & administration) Recurring cloud service under the Awabot brand (formerly Beam) providing authentication, relay servers, organization administration (Beam Manager), and software updates required to operate Beam/Awabot telepresence robots, sold as a subscription to organizations.
Quantifiable outcome
- Market growth from $2.46B (2024) to $8.94B by 2033
Companies that use Suitable Technologies
Customer profileSegments4 records
Ideal customer profiles4 records
Suitable Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature5 records
Suitable Technologies partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
Suitable Technologies competitors and assessment
Company assessmentDirect peers
- PadBot: PadBot (by Shenzhen Inbot Technology) makes consumer and enterprise telepresence robots, overlapping Beam's product positioning in remote presence for home, healthcare, and education with global distribution.
- VGo Communications (Vecna Technologies): VGo is an early telepresence robot focused on healthcare (remote patient monitoring) and education — overlapping Beam's primary verticals with a similar form factor and enterprise sales motion.
- Ava Robotics: Ava Robotics (spun out of iRobot) builds enterprise telepresence robots with autonomous navigation, competing most directly with BeamPro in corporate and healthcare facilities. Both target enterprise with cloud-managed fleets.
- Double Robotics: Double Robotics manufactures the Double telepresence robot, the most direct head-to-head competitor to Beam. Both offer self-balancing mobile robots with video screens for remote presence in offices, hospitals, and schools, sold via enterprise channels.
- OhmniLabs: OhmniLabs produces the Ohmni telepresence robot, a lightweight, modular robot targeted at healthcare, education, and enterprise — directly comparable to Beam+ in form factor, price point, and customer segments.
Broad incumbents
- Zoom Video Communications: Zoom is the dominant software video conferencing platform and the primary low-cost substitute for Beam telepresence. While not a robotics competitor, it defines the price benchmark enterprises weigh against dedicated hardware like Beam.
- iRobot: iRobot pioneered consumer mobile robots (Roomba) and previously incubated Ava Robotics. As a broad incumbent in mobile robotics, it sets competitive context for embodied-robot platforms like Beam.
- Teladoc Health: Teladoc is a leading telehealth platform serving healthcare institutions — a primary customer segment for Beam. While not a robotics competitor, it represents the software-first alternative for remote patient consultations that competes for the same healthcare IT budget.
Emerging players
- Anybotics: Anybotics builds autonomous quadruped service robots for industrial inspection — adjacent to Beam's industrial remote-inspection use case but with mobile-manipulation capabilities Beam lacks. Comparable as a service-robotics platform play.
- Blue Frog Robotics: Blue Frog Robotics develops the Buddy companion and service robot platform with telepresence and home-assistant capabilities. Comparable as a mobile robot platform addressing consumer/enterprise presence use cases adjacent to Beam's portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Suitable Technologies social profiles
Digital presenceSuitable Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Suitable Technologies leadership team
Management profileNumber of profiles
Profiles1 record
Suitable Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Suitable Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Suitable Technologies
What does Suitable Technologies do?
Suitable Technologies designs, manufactures, and sells Beam (now Awabot) telepresence robots — mobile robotic devices that let remote users see, hear, speak, and navigate a physical location via a two-way video link. The offering pairs the robots with cross-platform desktop and mobile piloting apps, a cloud-based Beam Manager for organization administration, and a RESTful Beam Management API, sold primarily to enterprise, healthcare, education, and industrial customers on a hardware-plus-subscription basis.
Is Suitable Technologies a public or private company?
Suitable Technologies is a private company. It is classified as unknown and is currently operating.
When was Suitable Technologies founded?
Suitable Technologies was founded in 2011. It employs 11 to 50 people.
Where is Suitable Technologies based?
Suitable Technologies is headquartered in Palo Alto, United States, in the North America region.
How does Suitable Technologies make money?
Three revenue lines are on record. Beam Telepresence Robots are the primary driver. The others are beam Service/Subscription and beam Administration API Access.
Who are Suitable Technologies's main competitors?
Direct peers on record are PadBot, VGo Communications (Vecna Technologies), Ava Robotics, Double Robotics and OhmniLabs. Broad incumbents are Zoom Video Communications, iRobot and Teladoc Health. Emerging players are Anybotics and Blue Frog Robotics.
Does Suitable Technologies have an API?
Yes. Beam Management API allows programmatic management of Beam users and devices, including: listing users, devices, user groups, and device groups; inviting new users; renaming devices and groups; changing group membership; and granting temporary device group access. Available at https://suitabletech.com/admin-api/1/ with API key authentication via HTTP Authorization header. All requests must be made over HTTPS. RESTful interface supporting GET, PUT, PATCH, POST operations with JSON, YAML, or form-encoded input/output. Developer documentation is at docs.suitabletech.com/api.
What industry is Suitable Technologies in?
Suitable Technologies's product category is Telepresence Robotics. Its primary akta.pro industry code is HDAAAIAB, Service & Hospitality Robots, with a secondary code of HDAAAIAM, Human-Robot Interaction & Teleoperation Systems. Its NAICS code is 334220 and its SIC code is 3576.