CORIS Assistance

What CORIS Assistance does

CORIS Assistance (legal entity: Compañía de Asistencia Integral S.A.) is an Argentine travel-assistance provider commercializing 32 distinct plans across single-trip, annual multi-trip, and long-stay formats, with coverage tiers ranging from USD 3,000 (Oxygen) to USD 300,000 (Business). The portfolio serves international outbound travelers, Schengen-visa applicants, frequent multi-trip travelers, long-stay students, cruise passengers, pregnant travelers, senior travelers, and inbound visitors to Argentina and the Southern Cone. Distribution is multi-channel: a direct-to-consumer digital layer (coris.com.ar, Coris GO mobile app, WhatsApp, phone, live chat, email) layered over a network of approximately 15,000 authorized travel-agency representations across Latin America, supported by nine regional commercial offices throughout Argentina.

The operational backbone is supplied by the parent consortium, CORIS Group, a French entity established in 1988 and publicly listed on Euronext Paris. CORIS Assistance leverages the parent's 40+ worldwide operational centers, which provide 24/7, 365-day multilingual (English, Spanish, Portuguese) assistance with direct-payment relationships to overseas hospitals and physicians — a structural alternative to reimbursement-based travel insurance. Complementary inputs include nine Argentine regional offices, wholly-owned subsidiaries in Chile, Paraguay, and Uruguay, and certifications including Argentine personal-data-protection compliance and Schengen-compliant product configuration. The company has advised more than 9 million users over 25+ years.

The business model is subscription-style underwriting of travel-assistance risks priced per trip, per traveler, by destination, duration and age band. CORIS acts as a "tomadora" (policyholder on behalf of clients) rather than a regulated insurer, with global assistance capacity accessed via the parent's network. Customer concentration is inherently low given mass-market B2C and B2B2C (agency-led) distribution. Revenue is not publicly disclosed. Geographic anchoring is the Southern Cone, with service reach formally extended across Schengen Europe, the Americas, parts of Asia and Oceania, and selected African markets.

Name

CORIS Assistance

Legal name

Compañía de Asistencia Integral S.A.

Website

https://coris.com.ar

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

251–500 employees

Short description

CORIS Assistance is an Argentine travel-assistance provider commercializing 32 tiered plans for individuals and travel agencies across Latin America. It serves outbound and inbound travelers via direct digital channels and a 15,000-agency distribution network, leveraging parent CORIS Group's 40+ worldwide operational centers for 24/7 multilingual emergency support.

Ownership category

akta.pro rank

Product category

Travel Assistance Services

NAICS

All Other Travel Arrangement and Reservation Services (561599)

SIC

Transportation Services (4700)

akta.pro primary industry

Travel Assistance & Concierge Services (Non-Insurance) (FSAJAJAF)

akta.pro secondary industries

Travel Insurance Coordination (HSACAKAI), On-Trip Support, Rebooking & Disruption Management (HSACAKAN), 24/7 Traveler Support, Disruption Management & After-Hours Services (THAKAMAL)

Keywords

• Travel assistance services
• Medical travel insurance
• Travel protection plans
• Multilingual assistance
• Emergency travel support

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Travel Assistance Plans: CORIS commercializes travel assistance products through single-trip plans (Viaje Único), annual multi-trip plans (Multiviajes Anuales), and long-stay plans (Larga Estadía). Plans are priced based on destination, trip duration, number of travelers, and age of travelers. Coverage includes medical assistance, baggage loss/delay, travel delays, legal assistance, and cancellation coverage.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

CORIS Assistance commercializes travel assistance solutions covering medical emergencies, personal assistance, and protection for travelers worldwide. The company sells subscription-based assistance plans (single-trip, annual multi-trip, and long-stay) that provide 24/7 multilingual support, direct payment to healthcare providers, baggage/cancellation coverage, and Schengen-compliant options. Plans are distributed through a direct-to-consumer website, mobile app (Coris GO), and a network of 15,000+ travel agencies across Latin America.

Product overview

CORIS Assistance is a travel assistance service provider offering a comprehensive portfolio of 32 distinct products across multiple tiers and geographic coverages. The product lineup is organized into tiered families: entry-level International plans (USD 30,000 coverage), mid-tier Global and Discover plans (USD 70,000-200,000 coverage), and premium Business plans (USD 300,000 coverage). Geographic variants include worldwide coverage, regional plans (Conosur, Receptivo Nacional/Regional), and domestic plans (Nacional Premium, Oxygen). The company also offers specialized multi-trip annual plans (Multiviajes 30/60/90 days) and long-stay plans for students. All plans include 24/7 multilingual assistance, cruise coverage, pregnancy coverage up to 32 weeks, and pre-existing condition coverage (up to 85 years depending on plan). A complementary mobile application (Coris GO) provides on-the-go access to services.

Differentiator

Problem solved

Functional benefit

Brands

• Business: Premium travel assistance plan with high medical coverage up to USD 300,000
• Discover
• Global
• Global Plus
• International
• Conosur
• Nacional
• Oxygen
• Receptivo

Products and services

• Global Travel Assistance Plan Single-trip worldwide travel assistance plan with USD 70,000 medical coverage, cruise coverage, and multi-cause trip cancellation/rebooking guarantee up to USD 2,000. Targeted at individual international travelers. Also offered as annual multi-trip variants (Multiviajes 30/60/90 days).
• Global Plus Travel Assistance Plan Single-trip worldwide travel assistance plan with USD 150,000 medical coverage, Schengen-compliant, cruise coverage, and multi-cause trip cancellation/rebooking guarantee up to USD 2,000. Offered also as annual multi-trip variants (Multiviajes 30/60/90 days).
• Discover Travel Assistance Plan Single-trip worldwide travel assistance plan with USD 200,000 medical coverage, cruise coverage, and multi-cause trip cancellation/rebooking guarantee up to USD 2,000. Also offered as annual multi-trip variants (Multiviajes 30/60/90 days).
• Business Travel Assistance Plan Single-trip worldwide travel assistance plan with USD 300,000 medical coverage, cruise coverage, and multi-cause trip cancellation/rebooking guarantee up to USD 2,000. Targeted at business travelers with enhanced benefits. Also offered as annual multi-trip variants (Multiviajes 30/60/90 days).
• International Travel Assistance Plan Entry-level single-trip international travel assistance plan with USD 30,000-40,000 medical coverage and trip cancellation/rebooking options. Also offered as annual multi-trip variants (Multiviajes 30/60/90 days).
• Inter Global Travel Assistance Plan Single-trip worldwide travel assistance plan with USD 60,000 medical coverage, cruise coverage, and multi-cause trip cancellation/rebooking guarantee up to USD 2,000.
• Conosur Regional Travel Assistance Plan Travel assistance plan for trips to neighboring Southern Cone countries (Argentina, Bolivia, Brazil, Chile, Paraguay, Uruguay) with USD 17,000 medical coverage and cruise coverage.
• Nacional Premium Domestic Travel Assistance Plan Domestic travel assistance plan within Argentina with ARS 500,000 medical coverage, cruise coverage, and multi-cause trip cancellation/rebooking guarantee up to ARS 40,000. Valid for travel starting 50+ km from residence.
• Nacional Premium Internacional Travel Assistance Plan Domestic and neighboring countries travel assistance plan with USD 5,500 medical coverage and multi-cause trip cancellation/rebooking guarantee up to USD 200.
• Oxygen Budget Travel Assistance Plan Budget-friendly domestic and neighboring countries travel assistance plan with USD 3,000 medical coverage and multi-cause trip cancellation/rebooking guarantee up to USD 150.
• Larga Estadía Long-Stay Travel Assistance Plan Long-stay travel assistance plan for students and professionals (up to 45 years) traveling abroad with USD 100,000 medical coverage, Schengen and USA compliant. Available for stays of 3-365 days.
• Larga Estadía Receptivo Long-Stay Plan Long-stay travel assistance plan for foreign students or residents (up to 45 years) visiting Argentina with USD 80,000 medical coverage.
• Global Receptivo Inbound Travel Assistance Plan Travel assistance plan for foreign residents or visitors traveling to Argentina with USD 65,000 medical coverage per event.
• Receptivo Nacional Inbound Travel Plan Travel assistance plan for visitors within Argentina and neighboring countries with USD 5,500 medical coverage and multi-cause trip cancellation/rebooking guarantee.
• Receptivo Regional Inbound Travel Plan Regional receptive travel assistance plan for visitors to the Southern Cone region.
• Coris GO Mobile Application Mobile application for iOS/Android enabling policyholders to manage vouchers, access QR codes for assistance, request help, and communicate directly with the 24/7 multilingual assistance center. Targeted at travelers holding any CORIS plan.

Quantifiable outcome

• 9,000,000+ users advised on travel protection choices over 25+ years
• +3 more outcomes

Segments10 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CORIS Group (France)coreStrategic or Co-development Partner · 1 January 1988CORIS Argentina operates as part of CORIS Group, a French consortium established in 1988, publicly listed on Euronext Paris. CORIS Group provides the operational infrastructure, brand, systems, and global network of 40+ operational centers for CORIS Argentina's travel assistance operations across Latin America.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• International SOS: World's largest medical and security assistance company with a global network of assistance centers and clinics — comparable to CORIS on the 24/7 medical assistance and evacuation infrastructure but targeting corporate and institutional clients as its core.
• AXA Partners (AXA Assistance): Global assistance and travel insurance provider offering 24/7 multilingual traveler support and direct-payment medical assistance — comparable to CORIS on the operational assistance layer but as part of a much broader insurance and assistance portfolio.
• AIG Travel: AIG's travel insurance division offering trip cancellation, medical, and 24/7 assistance worldwide — overlapping with CORIS at the premium worldwide and Schengen tiers as part of a global insurance carrier's portfolio.
• Allianz Travel: Global travel insurance arm of Allianz, offering single-trip, annual multi-trip, and family travel plans with embedded assistance — competes with CORIS in worldwide and Schengen segments but operates as a broad incumbent across many insurance lines.

Direct peers

• Assist Card: Argentina-founded travel assistance provider operating across Latin America with direct-payment medical assistance, 24/7 multilingual call centers, and multi-tier travel plans — directly competing with CORIS in the Argentine and regional outbound market.
• IATI Seguros: Spanish online-first travel insurance and assistance provider offering Schengen-compliant and worldwide plans with direct digital purchase — competes with CORIS in the Iberian/Latin outbound traveler segment via similar Schengen-30K and multi-trip products.
• World Nomads: Global travel insurance and assistance brand targeting independent and adventure travelers with online subscription and annual plans — comparable to CORIS on worldwide coverage tiers and digital self-service distribution.
• Universal Assistance (Generali Global Assistance): Long-standing LATAM travel assistance company now part of Generali, offering 24/7 medical assistance and travel insurance plans across Argentina, Brazil, and other Latin American countries — overlapping directly with CORIS's product portfolio and distribution model.

Emerging players

• Eurocross Assistance: European-origin international assistance and travel medical provider offering 24/7 multilingual support and direct provider payments — comparable to CORIS on operational assistance model, with European roots serving outbound LATAM and intra-European travelers.
• Global Rescue: Specialist provider of medical, security, and evacuation assistance plus travel risk services — overlaps with CORIS's higher-tier medical evacuation and traveler support but focuses on higher-end and adventure/expedition travelers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CorisAsistenciaAlViajero
• Instagraminstagram.com/coris.agencias
• LinkedInlinkedin.com/company/grupo-coris-latam

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CORIS Assistance