What Computer Concepts does

Computer Concepts Inc. (CCI) is a privately held, founder-owned managed IT and cybersecurity services firm headquartered in Denver, Colorado, operating since 1991 under Eric LaRochelle. The firm delivers Managed IT Services (infrastructure, end-user support, cloud), Managed Security Services (24/7 MSSP with continuous monitoring, vulnerability management, endpoint protection, and incident response), multi-framework Risk Assessments aligned to HIPAA, SOX, NIST CSF, CIS, and NAIC, and a select-engagement AI Integration & Automation practice that builds custom workflow and document-processing automation. CCI operates an enterprise-grade toolstack spanning vulnerability scanning, continuous monitoring, a Security Operations Dashboard surfacing live metrics on 3,456 managed endpoints, and integrations with Microsoft 365, Azure, major EHR platforms (Epic, eClinicalWorks, Athenahealth, Practice Fusion), HL7/FHIR, PACS, and accounting platforms (QuickBooks, Sage, Thomson Reuters, CCH).

CCI's revenue mechanics are dominated by predictable monthly managed-services subscriptions (full partnership, co-managed, or specialized compliance-aware IT) right-sized to users, locations, and endpoints, supplemented by project-based risk assessments spanning 2-4 months and bespoke multi-year AI automation contracts. The go-to-market is consultative direct sales with no channel partners, anchored on referrals and word-of-mouth within Colorado healthcare, and addresses regulated industries (healthcare, financial services & accounting, insurance, legal, manufacturing) where compliance burdens create vendor stickiness. The firm serves 20+ organizations across 15+ countries from a single Denver hub, with explicit SLAs of 99.9% cloud uptime and 22-minute average support ticket response.

Name

Computer Concepts

Legal name

Computer Concepts Inc.

Website

https://computerci.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Computer Concepts Inc. is a Denver-based, founder-owned managed IT and cybersecurity firm founded in 1991, serving 20+ organizations in regulated industries with managed IT, MSSP, risk assessments, and AI automation services.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Incident, Problem & Change Management Platforms (HDAEALAI)

akta.pro secondary industries

Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), Enterprise Foundation Model Integration & APIs (Connectors, Governance, Deployment) (HDAAACAO)

Keywords

• Managed IT services
• Cybersecurity services
• Compliance management
• Cloud infrastructure
• Risk assessment

Headquarters

HQ city

Denver

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (MSP): Monthly recurring managed services covering infrastructure, support, cloud, and security. Delivered as predictable monthly agreements right-sized to the organization's users, locations, and systems. No surprise invoices.
2. Managed Security Services (MSSP): Continuous security monitoring, vulnerability management, threat detection, and compliance documentation. Priced based on endpoints, locations, and compliance requirements. Monthly retainer model.
3. AI Automation Consulting: Custom workflow automation and system integration projects. Select engagements only, scoped upfront. By consultation/application only - not a standard product offering.
4. Risk Assessment: Comprehensive cybersecurity and compliance assessments. One-time project-based engagement typically spanning 2-4 months depending on organization size and complexity. Includes technical scanning, physical site visits, and framework mapping.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Computer Concepts provides outsourced managed IT, managed cybersecurity, cloud and backup, regulatory compliance, and AI workflow automation services to small and mid-sized organizations in regulated U.S. industries. The company operates as a single IT partner handling infrastructure, security operations, compliance assessments, and custom AI automations on an ongoing subscription or project basis.

Product overview

Computer Concepts Inc. (CCI) is a managed IT and cybersecurity services provider offering a unified portfolio of managed services rather than a traditional software product. The core offerings consist of Managed IT Services, Managed Security Services (MSSP), Risk Assessment, and AI Automation. These services are delivered as an integrated managed services program providing complete visibility across systems, security, and compliance. The company also offers industry-specific vertical services for Healthcare, Financial Services, Manufacturing, Insurance, and Legal sectors. The managed services program includes 24/7 monitoring, vulnerability management, endpoint protection, and compliance documentation built around the client's existing infrastructure rather than a proprietary platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Outsourced day-to-day IT operations, infrastructure support, and helpdesk for small and mid-sized regulated organizations, delivered as a recurring partnership.
• Managed Security Services Continuous network and endpoint vulnerability scanning, security monitoring, and centralized security operations support for organizations that need ongoing protection against cyber threats.
• Multi-Framework Risk Assessment
• AI Workflow Automation
• Cloud and Business Continuity / Backup Services
• Healthcare IT Services
• Financial Services & Accounting IT
• Manufacturing & Construction IT Services
• Insurance IT Services
• Legal & Professional Services IT

Quantifiable outcome

• 99.9% cloud uptime maintained across managed environments
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability5 records

Feature4 records

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Others

• ConnectWise: ConnectWise provides the PSA/RMM software platform that many MSPs and MSSPs (including peers of CCI) run on — adjacent infrastructure enabling competitors rather than a direct competitor, but shaping the competitive landscape CCI operates in.

Direct peers

• Dataprise: Dataprise is a national MSP/MSSP delivering managed IT, cybersecurity, and compliance services to mid-market organizations across healthcare, financial services, and other regulated verticals — a close analog to CCI's vertical-specialized approach.
• Brite Computers: Brite Computers is a managed IT and cybersecurity firm focused on mid-market clients, with similar vertical expertise and a comparable mix of managed services and compliance-driven security work.
• Ntiva: Ntiva is a managed IT services and cybersecurity provider offering co-managed IT, managed security, and cloud services to SMB and mid-market clients in regulated verticals — directly comparable to CCI's core MSP/MSSP bundle.
• Thrive NextGen: Thrive is a managed services and cybersecurity provider serving mid-market clients with managed IT, cloud, and security operations — comparable in scale, mix of recurring managed services, and regulated-industry focus.

Broad incumbents

• Optiv: Optiv is a large cybersecurity solutions integrator serving enterprise and mid-market buyers with managed security, advisory, and compliance — overlapping with CCI's security and multi-framework compliance capabilities at a much broader scale.
• CDW: CDW is a large-scale IT solutions and services provider with managed services capabilities across security, cloud, and infrastructure — competing for the same enterprise buyer at much greater scale and breadth than CCI.
• TPx Communications: TPx is a national managed services provider delivering managed IT, UCaaS, and security to multi-site SMB and mid-market clients — overlapping broadly with CCI's managed IT and security bundle from a wider portfolio.
• Insight Enterprises: Insight is a global IT solutions and managed services provider offering managed cloud, security, and modern workplace services — competing for the same mid-market and enterprise buyers as CCI, but across a much broader technology portfolio.

Emerging players

• Arctic Wolf: Arctic Wolf is a security operations provider offering 24/7 managed detection and response that overlaps directly with CCI's MSSP offering, and represents a higher-scale, security-only competitor in the same buyer conversation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/computer-concepts-inc.

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Computer Concepts