Matrix Insurance & Benefits Solutions

What Matrix Insurance & Benefits Solutions does

Matrix Insurance & Benefits Solutions (legal entity: Matrix Benefits & Insurance Solutions, Inc) is a privately held independent insurance agency headquartered at 500 S Palm Canyon Drive, Suite 315, Palm Springs, California. Founded in 1984 and operating across California, Oregon, Washington, and Arizona under the respective state producer licenses, the agency functions as a broker representing multiple insurance carriers rather than a captive agent for any single insurer. Its customer base spans individual consumers and small-to-medium businesses, with the firmographics listing 1–10 employees (six staff are named in the directory, led by President & CEO Mathew Ladd).

The agency distributes a broad portfolio across four product categories: personal lines (auto, home, life, motorcycle, boat, classic car, condo, renters, RV, pet, flood, earthquake, landlord, umbrella, home warranty); commercial lines (commercial auto, property, liability, umbrella, workers compensation, contractors, restaurant, nonprofit, bonds, errors and omissions); specialty lines (cyber risk/data breach, construction and development, wedding, identity protection via a LegalShield associate arrangement); and employee benefits (health, dental/vision, group life, STD/LTD, voluntary benefits, group benefits). Distribution is direct-to-consumer via online quote request forms, phone-based sales, and in-person consultations at the Palm Springs office.

The business model is commission-based: as an independent agency, Matrix earns carrier commissions on policies placed across its multi-carrier roster, with pricing determined by individual risk assessments rather than disclosed tiers. Supporting infrastructure is a standard agency operations platform with online quote forms, a service center, and an SEO-oriented website supplemented by an actively maintained insurance-education blog (publishing since 2017, with articles continuing through 2026). No proprietary technology, AI/ML capabilities, funding rounds, acquisitions, parent company, or external institutional ownership were identified in the source material; ownership appears founder/management-led.

Name

Matrix Insurance & Benefits Solutions

Legal name

Matrix Benefits & Insurance Solutions, Inc

Website

https://matrixinssolutions.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

Matrix Insurance & Benefits Solutions is a privately held independent insurance agency founded in 1984, headquartered in Palm Springs, California, and licensed in California, Oregon, Washington, and Arizona. It brokers personal, commercial, specialty, and employee benefits coverage for individuals and small-to-medium businesses on a multi-carrier commission model.

Ownership category

akta.pro rank

Headquarters

HQ city

Clackamas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Others

Revenue model

1. Insurance Agency Commissions: As an independent insurance agency, Matrix earns revenue through commissions from multiple insurance carriers they represent. They provide sales, service, and policy management for auto, home, business, life, and specialty insurance products.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Matrix Insurance & Benefits Solutions is an independent insurance agency that places personal, commercial, and specialty insurance policies plus employee benefits coverage on behalf of clients through multiple carrier partnerships. The agency operates as a broker, earning commissions from carriers while providing sales, service, and claims support across auto, home, life, business, motorcycle, boat, RV, and specialty lines, as well as group health, dental, vision, disability, and voluntary benefits programs.

Product overview

Matrix Benefits & Insurance Solutions is an independent insurance agency offering a broad portfolio of insurance products and employee benefits across personal, business, and specialty lines. The agency operates as a broker representing multiple insurance carriers, providing customers access to diverse coverage options through a single source. Personal insurance offerings include auto, homeowner, life, motorcycle, boat, classic car, condo, renters, RV, pet, flood, earthquake, landlord protection, umbrella, and home warranty insurance. Business insurance encompasses commercial auto, property, liability, umbrella, workers compensation, cyber risk, contractors, restaurant, nonprofit, bonds, and errors and omissions coverage. Specialty insurance includes construction and development, wedding, and identity protection services. Employee benefits programs cover health, dental and vision, group life, STD/LTD, disability, voluntary benefits, and group benefits for employer clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Auto Insurance Coverage for personal automobiles including liability, collision, comprehensive, and uninsured/underinsured motorist protection, placed through multiple carrier partnerships.
• Homeowner Insurance Coverage for residential properties including dwelling protection, personal property, liability, and additional living expenses for homeowners.
• Life Insurance Financial protection for families including term life, whole life, and universal life coverage options providing security for beneficiaries.
• Business Insurance Comprehensive coverage for businesses including property, liability, and commercial protection tailored to various industry needs, sourced from multiple carrier partners.
• Motorcycle Insurance Specialized coverage for motorcycles including liability, collision, and comprehensive protection for riders.
• Boat Insurance Coverage for watercraft including liability and property protection for boats and marine vessels.
• Classic Car Insurance Specialized coverage for classic and vintage automobiles with agreed value protection.
• Condo Insurance Coverage for condominium owners including personal property, interior elements, and liability protection.
• Renters Insurance Protection for renters covering personal belongings and providing liability coverage.
• RV Insurance Coverage for recreational vehicles including motorhomes and travel trailers.
• Pet Insurance Coverage for veterinary expenses and pet-related incidents.
• Flood Insurance Protection against flood damage to properties located in flood-prone areas.
• Earthquake Insurance Coverage for earthquake-related damages to residential properties.
• Landlord Protection Coverage for rental property owners including liability and property protection.
• Umbrella Insurance Additional liability coverage providing extra protection beyond standard policy limits, typically ranging from $1 million to $5 million.
• Home Warranty Insurance Coverage for home systems and appliances including repairs and replacements.
• Commercial Auto Insurance Vehicle coverage for business operations including trucks, vans, and fleet vehicles.
• Commercial Property Insurance Protection for commercial buildings, equipment, and business inventory.
• Commercial Liability Insurance Coverage for business liability including bodily injury, property damage, and personal injury claims.
• Commercial Umbrella Insurance Excess liability coverage for businesses beyond standard commercial policy limits.
• Workers Compensation Insurance Coverage for employee injuries and illnesses sustained in the course of employment.
• Cyber Risk and Data Breach Insurance Protection against cyber threats, data breaches, and network security incidents for businesses.
• Contractors Insurance Customized coverage for construction professionals including builders and contractors.
• Restaurant Insurance Specialty coverage for restaurants including property, liability, and business interruption protection.
• Nonprofit Organization Insurance Coverage tailored for nonprofit organizations including liability and property protection.
• Bonds Surety bonds for business contracts and professional obligations.
• Errors and Omissions Insurance Professional liability coverage for West-Coast professionals against negligence claims.
• Construction and Development Insurance Custom coverage for construction and development projects in the West Coast region.
• Wedding Insurance Coverage for wedding events including cancellation, liability, and property protection.
• ID Protection/IDShield Identity protection services to protect individuals and families from identity theft, distributed through a LegalShield associate storefront.
• Health Insurance Medical coverage options for individuals and groups through various carrier partnerships.
• Dental & Vision Insurance Dental and vision coverage for employees including preventive care benefits, placed through carrier partnerships.
• Group Life Insurance Employer-sponsored life insurance coverage for groups and employees.
• STD/LTD Insurance Short-term and long-term disability insurance for income protection, offered through employer benefit programs.
• Disability & Long-term Care Insurance Coverage for disabilities and extended care needs.
• Voluntary Benefits Optional employee benefits including accident, critical illness, and hospital indemnity coverage.
• Group Benefits Comprehensive employee benefit programs for businesses of all sizes, bundling health, dental, vision, life, disability, and voluntary offerings.

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Insurance Carrier Partners (Multiple Companies)coreChannel Partner/ Reseller/ DistributorMatrix Insurance operates as an independent agency representing multiple quality insurance companies. They work with a wide range of reliable insurance carriers to provide coverage options for any business or personal insurance need. The company maintains a dedicated 'Insurance Companies' page listing their carrier partners.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Higginbotham: Independent insurance and financial services firm offering commercial, personal, and employee benefits across multiple states, structurally similar to Matrix's independent agency model.
• Heffernan Insurance Brokers: California-headquartered independent insurance brokerage providing commercial, personal, and employee benefits solutions across the West Coast, directly comparable to Matrix's geography and product mix.
• Leavitt Group: Large independent insurance agency offering personal, commercial, and employee benefits across multiple U.S. states, similar in model to Matrix but at significantly greater scale.
• The Buckner Company: Independent insurance agency offering personal, commercial, and employee benefits products, similar in operating model and customer segments to Matrix.
• The IMA Financial Group: Independent insurance brokerage providing commercial insurance, personal lines, and employee benefits to businesses and individuals, comparable in business model to Matrix.
• Woodruff Sawyer: Independent commercial insurance brokerage based in California serving West Coast businesses, with overlapping commercial and specialty lines comparable to Matrix's business segment.

Emerging players

• Policygenius: Digital insurance marketplace and broker focused on life, disability, and home insurance; competes for the same personal lines customers but with a fully digital experience rather than agency-led distribution.
• Lemonade: Insurtech carrier using AI and mobile-first distribution to sell renters, home, auto, and pet insurance directly to consumers, representing the digital-native competitive threat to traditional agencies like Matrix.

Broad incumbents

• Lockton Companies: World's largest independent insurance brokerage, providing commercial and benefits solutions globally with significantly broader scale and resources than Matrix.
• HUB International: Large global insurance brokerage offering personal, commercial, and benefits products across North America, representing a scaled incumbent with overlapping capabilities to Matrix.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Matrix Insurance & Benefits Solutions