Sundance Systems
Sundance Systems Inc. is an Ohio-based software vendor founded in 1998 that sells integrated cloud-hosted law enforcement, fire, and EMS software suites (CAD, RMS, MDT, AVL, JMS, CMS) to small and mid-sized municipal agencies on a per-device monthly subscription model.
- Company typePrivate
- Founded1998
- HeadquartersOhio, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Sundance Systems does
Sundance Systems Inc. is a privately held Ohio-based software vendor founded in 1998 that sells an integrated suite of public safety software to small and mid-sized law enforcement agencies, fire departments, EMS providers, county jails, and sheriff's offices. Its product portfolio centers on a Computer Aided Dispatch (CAD) platform and includes Records Management (RMS), Mobile Data Terminal (MDT), Mapping (MAP), Automatic Vehicle Location (AVL), Jail Management (JMS), and Civil Management (CMS) modules, all sharing a common database architecture on a 32-bit Windows codebase. The platform integrates with 30+ third-party systems including RapidSOS, Axon, LexisNexis, LEADS, BMV, and multiple court management solutions, and the RMS is NIBRS and OIBRS certified.
The company sells primarily through a direct sales motion targeting Ohio municipalities, with a 'Request a Demo' CTA on its website supported by a local Ohio sales and support team. Sundance offers both traditional on-premise deployment and a cloud-hosted Cloud CAD/RMS option with 99.99% guaranteed uptime, marketed toward agencies on tight budgets that cannot afford enterprise alternatives. The revenue model is a recurring per-device monthly subscription (e.g., AVL from $15 per vehicle per month) with no initial software licensing charges, supplemented by professional services for network design, server room setup, dispatch center infrastructure, and LEADS integration.
The company's headquarters is at 8001 Sweet Valley Dr., Valley View, Ohio, with President Dennis Withem as the named executive and public spokesperson. Sundance operates with a small team (1-10 employees per the firmographic record), has no disclosed outside funding, and serves what appears to be a geographically concentrated Ohio municipal customer base. The company's strategic positioning is as an affordable, locally supported alternative to enterprise public safety suites for smaller agencies.
Sundance Systems firmographics
Firmographics- Name
- Sundance Systems
- Legal name
- Sundance Systems Inc.
- Website
- https://sundance-sys.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Sundance Systems Inc. is an Ohio-based software vendor founded in 1998 that sells integrated cloud-hosted law enforcement, fire, and EMS software suites (CAD, RMS, MDT, AVL, JMS, CMS) to small and mid-sized municipal agencies on a per-device monthly subscription model.
- Ownership category
- akta.pro rank
Where Sundance Systems is headquartered
LocationHeadquarters
- HQ city
- Ohio
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Sundance Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Cloud CAD/RMS Subscription: Monthly subscription fee per device for cloud-hosted law enforcement software. No initial software licensing charges required, making it accessible for agencies on tight budgets.
- AVL/GPS Vehicle Tracking: Monthly subscription pricing per vehicle for GPS tracking, starting at $15 per vehicle per month.
- Network Services and Implementation: Professional services including network design, server rooms, dispatch centers, LEADS integration, and ongoing technical support for LANs, WANs, and IT infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | AVL/GPS vehicle tracking starting at $15/month per vehicle |
| Subscription | Monthly | Cloud CAD/RMS with no upfront licensing costs |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Sundance Systems product offering
Product offeringCore offering
Sundance Systems develops and sells an integrated suite of Windows-based public safety software for police, fire, EMS, county jails, and sheriff civil/court operations. The offering centers on a Computer Aided Dispatch (CAD) platform with add-on modules including RMS, MDT, Mapping, AVL, Jail Management, Civil Management, and a CAD Bridge interface that all share a common database. The company also delivers cloud-hosted Cloud CAD/RMS on a monthly per-device subscription with no upfront licensing, plus network and implementation services for IT infrastructure supporting public safety agencies.
Product overview
Sundance Systems provides an integrated suite of law enforcement software built around its core CAD (Computer Aided Dispatch) platform. The product portfolio includes CAD, RMS (Records Management System), MDT (Mobile Data Terminal), MAP (Mapping), AVL (Automatic Vehicle Location), JMS (Jail Management System), and CMS (Civil Management System) modules that share databases and integrate with each other. The company offers both traditional on-premises部署 and cloud-hosted Cloud CAD/RMS options, with a monthly per-device subscription model. Sundance CAD Bridge enables RMS customers using third-party CAD systems to benefit from integrated records management. The Regional Dispatch system extends capabilities for multi-agency and multi-jurisdiction operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Sundance CAD Computer Aided Dispatch software for police, fire, and emergency services departments. Provides dispatch management, unit tracking, E911 integration, alerts, and mapping interface for public safety answering points.
- Sundance RMS Records Management System for police, fire, and EMS departments. Provides incident reports, arrests, evidence management, use of force reporting, and NIBRS/OIBRS certified data submission.
- Sundance MDT Mobile Data Terminal software linking officers on patrol to dispatch centers. Provides mobile searches, silent dispatch, LEADS/BMV integration, mapping, and chat functionality.
- Sundance MAP Mapping and GIS interface integrated with CAD. Displays calls for service and unit status, supports E911 Phase I/II, and integrates with Google Maps and ArcGIS data files.
- Sundance AVL Automatic Vehicle Location system for GPS tracking of police, fire, and EMS vehicles. Provides real-time location, vehicle history, and playback of incidents, priced as low as $15/month per vehicle.
- Sundance JMS Jail Management System for sheriff's offices and police departments. Manages inmate records, booking, medical logs, commissary, visitation, and integrates with LEADS.
- Sundance CMS Civil Management System for sheriff offices and municipalities. Manages foreclosed property, civil document serving, and court-related financial transactions.
- Sundance CAD Bridge Data transfer interface that connects Sundance RMS to third-party CAD applications, enabling agencies with non-Sundance dispatch software to use Sundance Records Management.
- Cloud CAD/RMS Cloud-hosted version of Sundance CAD and RMS applications. Provides 24x7 monitoring, redundant servers, and monthly per-device pricing without initial software licensing, with guaranteed 99.99% uptime.
- Sundance Regional Dispatch (SRD/COMS) Regional dispatch software allowing agencies to combine dispatch functions under one system. Supports multiple jurisdictions, MABAS coordination, and mobile emergency dispatch.
- Network Services LAN/WAN networking, server room setup, dispatch center infrastructure, and LEADS integration. Includes support for Microsoft, Cisco, Citrix, UNIX, and Linux platforms, with engineers holding Microsoft Certified Professional certifications.
Quantifiable outcome
- 99.99% uptime guaranteed for cloud-hosted applications
- +1 more outcomes
Companies that use Sundance Systems
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles3 records
Sundance Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration33 records
Feature11 records
Sundance Systems partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- RapidSOScoreIntegration with RapidSOS platform enables real-time data transmission including GPS location, medical history, and critical information directly to 911 call centers. Benefits include improved response times through accurate location data, enhanced first responder preparation with medical information, and better resource allocation based on incident severity.
- MicrosoftcoreSundance software is designed to support end-to-end solutions built on Microsoft Windows Server. Network platforms include Microsoft, Cisco, Citrix, UNIX and Linux. Engineers maintain Microsoft Certified Professionals certifications.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Sundance Systems competitors and assessment
Company assessmentBroad incumbents
- Motorola Solutions: Through its CommandCentral and PremierOne suites (built on the legacy InterAct and Spillman assets), Motorola sells CAD, RMS, and mobile solutions across the public safety market. Competes with Sundance but operates broadly across radios, video, and command software.
- Hexagon Safety, Infrastructure & Geospatial: Through its Hexagon Safety & Infrastructure division (including the legacy Intergraph CAD products), Hexagon serves public safety with CAD, RMS, and analytics. Competes with Sundance at the dispatch/mapping layer as part of a broad geospatial portfolio.
- Axon: Best known for body-worn cameras and Tasers, Axon has expanded into RMS (Axon Records) and digital evidence management. An emerging competitor to Sundance's records management offering, primarily through its installed body camera base.
- Tyler Technologies: Large public company providing enterprise software to the public sector, including the New World Public Safety suite (CAD, RMS, Mobile). Competes with Sundance in records management and dispatch, but as part of a broad ERP/justice/education portfolio rather than a public-safety-specialized product.
Direct peers
- ImageTrend: EMS, fire, and trauma registry software vendor offering ePCR, NFIRS, and patient care documentation. Directly competes with Sundance's Fire/EMS modules and is also listed as a Sundance integration partner.
- Caliber Public Safety: Provider of CAD, RMS, mobile, and jail management software for smaller law enforcement agencies — the most direct head-to-head competitor to Sundance by customer profile, product mix, and budget-conscious positioning.
- ESO: Software provider focused on fire, EMS, and hospital outcomes data, including ePCR and patient care reporting. Directly overlaps with Sundance's Fire/EMS modules and is also listed as a Sundance integration partner.
- CentralSquare Technologies: Formed from the merger of TriTech, Zuercher, Superion, and Aptean's public safety unit, CentralSquare is one of the largest CAD/RMS/mobile vendors serving small and mid-sized public safety agencies — directly competing with Sundance for the same municipal buyer profile.
- Mark43: Cloud-native CAD and RMS platform built for modern public safety agencies. Directly competes with Sundance's core CAD/RMS offering but differentiates on modern cloud architecture, serving larger metropolitan and state-level agencies.
Emerging players
- CivicPlus: Government technology provider offering civic engagement, recreation, and now public safety software. An emerging adjacent competitor targeting the same small-to-mid municipality buyer profile that Sundance serves.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Sundance Systems social profiles
Digital presenceSundance Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sundance Systems leadership team
Management profileNumber of profiles
Profiles1 record
Sundance Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sundance Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sundance Systems
What does Sundance Systems do?
Sundance Systems develops and sells an integrated suite of Windows-based public safety software for police, fire, EMS, county jails, and sheriff civil/court operations. The offering centers on a Computer Aided Dispatch (CAD) platform with add-on modules including RMS, MDT, Mapping, AVL, Jail Management, Civil Management, and a CAD Bridge interface that all share a common database. The company also delivers cloud-hosted Cloud CAD/RMS on a monthly per-device subscription with no upfront licensing, plus network and implementation services for IT infrastructure supporting public safety agencies.
Is Sundance Systems a public or private company?
Sundance Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sundance Systems founded?
Sundance Systems was founded in 1998. It employs 1 to 10 people.
Where is Sundance Systems based?
Sundance Systems is headquartered in Ohio, United States, in the North America region.
How does Sundance Systems make money?
Three revenue lines are on record. Cloud CAD/RMS Subscription is the primary driver. The others are AVL/GPS Vehicle Tracking and network Services and Implementation.
Who are Sundance Systems's main competitors?
Broad incumbents on record are Motorola Solutions, Hexagon Safety, Infrastructure & Geospatial, Axon and Tyler Technologies. Direct peers are ImageTrend, Caliber Public Safety, ESO, CentralSquare Technologies and Mark43. CivicPlus is listed as an emerging player.
Does Sundance Systems have an API?
No public API is recorded for Sundance Systems.