MORBiZ

What MORBiZ does

MORBiZ is a private US digital marketing agency founded in 2011 that delivers integrated web presence and lead generation services to small and medium-sized businesses (SMBs). Operating as Web Presence Nevada, Inc. and headquartered in Kirkland, the company targets local service businesses across verticals including tree services, automotive, home improvement, professional contractors, and medical offices. Its go-to-market is sales-led, combining outbound phone prospecting (a 855-266-7249 toll-free line, 100 calls/day per internal sales rep), website consultation requests, and a partner/white-label reseller program.

The core product is the "All-Inclusive Web Presence Campaign," a bundled monthly subscription combining responsive website design, local SEO, social media management, monthly blogging, call tracking (delivered via AvidTrak integration), and reputation management. Add-on modules include Video WebStar (customer testimonial and video email platform), Live Lead Assist (human-staffed call answering and lead capture), Directory Listing Management (AI-assisted cleanup across 50+ directories), Fully Managed Email Marketing, Multilingual Websites in 50+ languages, and Online Advertising management across Google Ads, Google Local Services Ads, Meta (Facebook/Instagram), and Microsoft/Bing. Underlying technology consists of proprietary tools (Video WebStar, Webstar Reputation Management) layered on Google Partner credentials, third-party call tracking, and AI-driven automation for review responses and directory updates — the company is a marketing services platform rather than a SaaS product.

Revenue is generated primarily through monthly recurring subscriptions on the bundled web presence package, supplemented by managed-services fees on paid advertising (with ad spend passed through to clients), video production fees, and call-handling fees on Live Lead Assist. Jay Gilbert is President and Founder. The company is bootstrapped with no disclosed venture capital, institutional investors, or acquisition activity, and has scaled organically over 13+ years to serve hundreds of SMB clients across the United States.

Name

MORBiZ

Legal name

Web Presence Nevada, Inc.

Website

https://morbiz.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

MORBiZ is a Google Certified digital marketing agency providing bundled web presence, SEO, reputation management, paid advertising, and call-handling services to US small and medium-sized local service businesses via monthly subscriptions since 2011.

Ownership category

akta.pro rank

Product category

Digital Marketing Services

NAICS

Advertising Agencies (541810), Telemarketing Bureaus and Other Contact Centers (561422)

SIC

Services-Advertising Agencies (7311), Services-Advertising (7310)

akta.pro primary industry

Marketing Automation, CRM & Lifecycle Messaging (BPAMALAE)

akta.pro secondary industries

Telemarketing & Telesales Services (Outbound/Inbound) (BPAFAKAC), Sales Support & Customer Retention (Upsell, Win-back, Loyalty) (BPAAABAB)

Keywords

• Digital marketing services
• Website design SEO
• Reputation management software
• Online advertising management
• Local SEO services

Headquarters

HQ city

Kirkland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Web Presence Campaigns (Subscription): Monthly recurring subscription for all-inclusive web presence campaigns including website hosting, SEO, social media management, call tracking, and monthly reporting. Billed monthly with 30-day cancellation notice required.
2. Paid Advertising Management: Management of Google Ads, Local Services Ads, Facebook/Meta Ads, and Bing Ads with ad spend passed through to clients. Revenue generated from management fees and mark-up on advertising spend.
3. Video Marketing Add-Ons: Additional paid services for video production including Signature Spotlight Videos and Photo Story videos (60-90 seconds), hosted on YouTube and embedded on websites.
4. Directory Listing Management Add-On: Premium add-on service for managing and cleaning up business listings across 50+ online directories and optimizing Google Business Profile.
5. Live Lead Assist Service: Call answering and lead generation service with customizable office hours, real-time schedule management, and comprehensive call handling for SMBs.
6. Email Marketing Management: Fully managed bi-monthly email newsletter service including strategy, copywriting, design, and delivery for small and medium-sized businesses.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

MORBiZ is a Google Certified digital marketing agency that delivers full-service internet and mobile marketing solutions to local small and medium-sized businesses in the United States. Its flagship All-Inclusive Web Presence Campaign combines responsive website design, hyper-local SEO, social media management, monthly blog content, call tracking, monthly reporting, and online reputation management into a single monthly subscription. Standalone service lines include managed Online Advertising across Google, Facebook/Meta, and Bing; a Reputation Management Program (Webstar) with AI-powered review responses; and Live Lead Assist, a human-staffed call answering and lead capture service.

Product overview

MORBiZ is a digital marketing platform for small and medium-sized businesses offering a comprehensive suite of integrated services. The core offering is the All-Inclusive Web Presence Campaign (platinum package), which bundles responsive website design, SEO, social media management, monthly blogging, call tracking, and reputation management into one unified solution. Additional services include Online Advertising management (Google, Facebook, Bing), Live Lead Assist (call answering service), Directory Listing Management, Video Marketing (Signature Spotlight Video and Photo Story options), Video WebStar, Fully Managed Email Marketing, and Multilingual Websites. The Reputation Management Program operates at two tiers (Platinum and Webstar) with AI-powered features. Most services are offered as add-ons to the core web presence campaign, creating a modular platform architecture where businesses can customize their digital marketing stack based on specific needs.

Differentiator

Problem solved

Functional benefit

Brands

• Live Lead Assist: A comprehensive call answering solution for small to mid-size businesses that handles incoming phone calls, generates leads, and increases conversion rates.
• Webstar Program

Products and services

• All-Inclusive Web Presence Campaigns The flagship platinum package combining responsive website design, hyper-local SEO optimization, social media setup and management, monthly blog content with cross-posts to social media, call tracking with monthly reporting, and online reputation review management. Serves as the comprehensive foundation for small business digital marketing on a recurring monthly subscription.
• Reputation Management Program (Webstar) Two-tier reputation management service: a Platinum tier included with Web Presence Campaigns that assists in acquiring positive reviews, and an advanced Webstar tier that adds an online review builder, AI-powered review responses, social media platform management, directory listing cleanup across 50+ directories, and Video WebStar integration. Targets SMBs needing to build online trust and improve local search visibility.
• Online Advertising Management Geo-targeted paid advertising management across multiple platforms including Google Ads PPC, Google Local Services Ads with Google Guarantee badge, Facebook and Instagram (Meta) advertising, and Bing Advertising via the Microsoft Advertising network. Targeting by location, age, interests, and device with ad formats spanning photo, video, slideshow, Reels, Stories, and Messenger placements. Ad spend is passed through to clients with management fees and mark-up.
• Live Lead Assist

Quantifiable outcome

• 90% of consumers are influenced by online reviews; businesses with higher customer review scores are more likely to show up at top search results
• +2 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability7 records

Feature6 records

Partnerships

One partnership is on record.

• GooglecoreTechnology or IntegrationMORBiZ is a Google Certified Partner with Google Partner ID 8721986013. As part of their Partner Certification, MORBiZ completes annual certification tests in Google Ads, mobile advertising, shopping, display advertising, and Google Analytics. This partnership provides direct access to Google training and support, enabling MORBiZ to manage Google Ads campaigns, Local Services Ads, and leverage Google Partner badge for marketing purposes.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• WebFX: Large US digital marketing agency offering SEO, PPC, web design, reputation management, and content for SMB and mid-market clients. Directly comparable in service mix (SEO + paid ads + reputation) and SMB focus, though at significantly larger scale.
• Thrive Internet Marketing Agency: Full-service digital marketing agency providing web design, SEO, social media, PPC, and reputation management to SMBs. Closely overlaps MORBiZ's platinum bundle offering and vertical-agnostic SMB GTM.
• Coalition Technologies: Full-service digital marketing agency with SEO, web design, PPC, and reputation management services. Direct overlap with MORBiZ's platinum bundle of services for SMBs.
• KlientBoost: Performance marketing agency focused on PPC, paid social, and conversion rate optimization for SaaS and SMB clients. Comparable on the paid-advertising management and CRO components of MORBiZ's stack.
• Disruptive Advertising: Digital marketing agency specializing in paid search, paid social, SEO, and web design for mid-market and SMB clients. Highly comparable in the Google Ads management and lifecycle marketing components of MORBiZ's offering.
• Higher Visibility: Digital marketing agency providing SEO, PPC, web design, and reputation management services primarily to SMB clients. Strongly comparable in managed SEO and paid advertising services.
• OuterBox: Digital marketing agency offering SEO, web design/development, and paid media management for SMB and e-commerce. Comparable in the integrated web presence + paid advertising + SEO model.
• SmartSites: Google Premier Partner agency offering web design, SEO, PPC, and email marketing to SMBs. Direct comparable in the SMB all-in-one marketing agency model and Google Partner positioning.

Broad incumbents

• GoDaddy Digital Marketing: Large incumbent offering DIY website builders, SEO, and marketing tools for small businesses. Represents the self-serve/incumbent alternative to MORBiZ's managed platinum bundle.
• Hibu: Established US provider of digital marketing, websites, listings management, and reputation management for local SMBs. Overlaps with MORBiZ's directory management, websites, and reputation offerings at a broader, more incumbent scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MORBiZinc
• Xx.com/morbizinc

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MORBiZ