What Acepta does

Acepta is a Chile-based provider of digital certificates, advanced electronic signatures, and biometric identity verification services, operating as a subsidiary of global tax compliance company Sovos following its 2021 acquisition. Founded in 1999 and headquartered in Santiago (Las Condes), Acepta holds regulatory accreditation as a Certification Services Provider (PSC) and electronic signature accrediting entity from Chile's Ministry of Economy, and its digital certificates are SII-certified for direct electronic invoicing through Chile's Servicio de Impuestos Internos. The company distributes two core products — the Certificado Digital SII (a simple electronic signature certificate for tax invoicing, priced from CLP $13,990 + IVA) and the Firma Electrónica Avanzada (an advanced electronic signature using Gemalto/Thales eToken hardware for legal and notarial documents, priced from CLP $19,990 + IVA) — through its acepta.com e-commerce site and the Autoriza.cl marketplace, which merged with Acepta in 2023.

The underlying technology stack combines cryptographic digital certificate infrastructure with hardware token-based authentication, ERP and SII portal integration, and biometric facial recognition for certificate activation. Supporting platforms include Escritorio.Acepta.com (launched 2016) for electronic tax document management and the Autoriza.cl marketplace for self-serve product distribution. Acepta employs 101-250 staff and operates across Chile (25 years), Peru (10 years), and Colombia (6 years).

Revenue is generated primarily through one-time license fees on digital certificates (with 1-3 year validity tiers), recurring subscriptions for advanced electronic signatures including token maintenance and support, and marketplace commissions via Autoriza.cl. Go-to-market combines a product-led, self-serve model (direct purchase on acepta.com and autoriza.cl with promotional discounts) for SMBs and individuals, supplemented by implied enterprise field sales for larger accounts requiring notarial and legal workflows. Customer segments include SMEs as the primary segment, plus accountants, lawyers, and healthcare providers requiring legally valid electronic signatures for tax, legal, and medical documentation.

Name

Acepta

Legal name

ACEPTA.COM SpA

Website

https://acepta.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Acepta provides SII-certified digital certificates, advanced electronic signatures with eToken hardware, and biometric verification to SMEs, professionals, and enterprises across Chile, Peru, and Colombia, operating as a Sovos subsidiary since 2021.

Ownership category

akta.pro rank

Product category

Electronic Signature and Digital Certification Services

NAICS

Document Preparation Services (56141), Offices of Notaries (541120), Professional, Scientific, and Technical Services (54)

SIC

Finance Services (6199)

akta.pro primary industry

eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

akta.pro secondary industries

Customer Identity (KYC/CDD/EDD) & Onboarding (FSAMAMAA), Data, Evidence & Document Verification (IDV) for KYC (FSAMAMAN), Digital Account Opening & Onboarding (eKYC, eSignature, Origination) (FSAGAAAB)

Keywords

• Digital certificates
• Electronic signatures
• Tax compliance services
• Electronic invoicing
• Identity verification

Headquarters

HQ city

Providencia

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Digital Certificate Sales: One-time purchase revenue from digital certificates (Certificado Digital SII) sold directly to individuals and businesses for electronic invoicing and document signing. Certificates are sold with different validity periods (1, 2, 3 years) at tiered price points.
2. Advanced Electronic Signature Subscriptions: Annual subscription revenue from advanced electronic signatures (Firma Electrónica Avanzada) using token-based technology for legal, notarial, and high-value document signing. Includes maintenance, driver updates, and support services.
3. Marketplace Commission (Autoriza.cl): Marketplace commission revenue from the Autoriza.cl platform which sells digital certificates and advanced electronic signatures. Acepta and Autoriza merged in 2023 to create a specialized marketplace for tax management and digital signature solutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Acepta provides accredited digital certificate and advanced electronic signature services for Chilean tax compliance and legally valid document signing. The company sells the Certificado Digital SII for direct electronic invoicing through Chile's Servicio de Impuestos Internos (SII) and the Firma Electrónica Avanzada using portable eToken hardware (Gemalto/Thales) for signing legal and notarial documents. It also operates the Escritorio.Acepta.com electronic document platform and the Autoriza.cl marketplace, serving individuals, SMEs, accountants, lawyers, and healthcare providers across Chile, Peru, and Colombia.

Product overview

Acepta operates as a digital compliance and electronic signature solutions provider, offering two core products: the Certificado Digital SII (simple electronic signature for tax invoicing via Chile's SII) and the Firma Electrónica Avanzada (advanced electronic signature using eToken hardware for legal and notarial documents). These are distributed through two platforms: Escritorio.Acepta.com (launched 2016) for electronic document management, and the Autoriza.cl Marketplace (launched 2019) for product sales. In 2021, Acepta was acquired by Sovos, a global tax compliance company, and in 2023 Acepta and Autoriza merged under the Sovos umbrella, consolidating Chile operations. Acepta holds accreditation as a certification service provider (PSC) by Chile's Ministry of Economy and serves individuals, SMEs, and enterprises with tax document signing and electronic signature needs across Chile, Peru, and Colombia.

Differentiator

Problem solved

Functional benefit

Brands

• Autoriza.cl: Online marketplace for selling digital certificates and advanced electronic signatures in Chile, launched in 2019 and merged with Acepta in 2023.
• Escritorio.Acepta.com

Products and services

• Certificado Digital SII Simple electronic signature certificate (firma electrónica simple) for electronic tax invoicing directly through Chile's Servicio de Impuestos Internos (SII). Compatible with ERPs and accounting software, enables PDF document signing, and includes a backup certificate. Requires Chilean identity card for activation. Priced from $13,990 +IVA with multi-year validity options (1, 2, 3 years). Designed for SMEs, entrepreneurs, accountants, and individuals needing tax compliance.
• Firma Electrónica Avanzada Advanced electronic signature (firma electrónica avanzada) using portable eToken hardware (Gemalto/Thales) for signing legal and notary documents. Includes QR code verification and is compatible with the SISREC platform for registration in electronic registries. Provides higher legal validity than simple electronic signatures under Chilean law for notarial and contractual purposes. Priced at $19,990 +IVA. Designed for lawyers, notaries, enterprises, and professionals requiring legally valid document signing.
• Escritorio.Acepta.com Online platform for issuing and receiving electronic tax documents (DTE - Documentos Tributarios Electrónicos). Provides a fully digital experience for customers to manage their electronic invoicing without additional software installations. Used by businesses and accountants for electronic document management and SII tax compliance workflows.
• Autoriza.cl Marketplace Specialized online marketplace for purchasing digital certificates and advanced electronic signatures. After the 2023 merger with Acepta under Sovos, the marketplace provides a unified channel for tax compliance and digital signature products with self-serve purchase, activation, and customer login access.

Quantifiable outcome

• Reduces costs, times, and bureaucratic procedures
• +2 more outcomes

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• SII (Servicio de Impuestos Internos)coreStrategic or Co-development PartnerOfficial accreditation and compatibility with Chile's Tax Authority (SII). Digital certificates are certified as SII-compatible, enabling direct electronic invoicing and tax compliance through the SII portal.
• Entidad Acreditadora (Ministerio de Economía)coreStrategic or Co-development PartnerAcepta is accredited as a Certification Services Provider (PSC) and electronic signature accrediting entity by Chile's Ministry of Economy, enabling the issuance of legally valid electronic signatures.
• Webpay.clcoreTechnology or IntegrationWebpay.cl is the exclusive payment processor for online purchases through the acepta.com platform, providing secure payment processing for all digital certificate and signature transactions.
• Gemalto (Thales)coreTechnology or IntegrationeToken Gemalto hardware tokens used for advanced electronic signatures, providing portable and secure cryptographic key storage for document signing.
• ThalescoreTechnology or IntegrationeToken Thales hardware tokens available as an alternative to Gemalto for advanced electronic signature solutions, offering secure cryptographic authentication.
• Autoriza.clflagshipStrategic or Co-development PartnerMarketplace platform launched in 2019 for digital certificate and advanced electronic signature sales. Acepta and Autoriza merged in 2023, consolidating services into a specialized marketplace for tax management.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• FirmaVirtual: Chilean-based electronic signature provider focused on document signing and digital workflow. Competes directly with Acepta in the Chilean market for both basic and advanced electronic signature services.
• SignNow (airSlate): Cloud-based eSignature platform targeting SMBs and mid-market. Competes with Acepta on price-sensitive electronic signature offerings with a SaaS delivery model that contrasts with Acepta's token-based approach.
• eCert Chile: Direct competitor in Chile offering digital certificates and electronic signature services with SII integration. Competes with Acepta for the same Chilean SME and enterprise customers requiring electronic invoicing capabilities.
• Dropbox Sign (HelloSign): eSignature solution integrated into Dropbox's ecosystem, targeting SMBs and individuals. A direct competitor in the frictionless electronic signature category that Acepta competes against as the market moves toward cloud-based signing.

Regional players

• CertiSur: Argentina-based digital certificate and electronic signature provider operating across Latin America. A comparable LatAm regional player with similar PSC-style accreditation and SII-equivalent integrations in other South American tax authorities.

Emerging players

• Persona: Identity verification platform offering KYC/AML and biometric verification for digital onboarding. Acepta has invested in biometric identity verification since 2008, and Persona represents the emerging cloud-based approach to identity verification that could complement or compete with Acepta's certificate-issuance verification.
• NotaryCam: Remote online notarization platform that enables legally valid electronic notarization. Represents the emerging digital notarization category that overlaps with Acepta's advanced electronic signature offerings for legal and notarial documents.

Broad incumbents

• DocuSign: Global leader in electronic signature and agreement cloud. While DocuSign focuses on enterprise contract lifecycle management globally, it directly competes with Acepta in the electronic signature category and has been expanding into Latin American markets with Spanish/Portuguese localization.
• Sovos: Acepta's parent company and the global tax compliance platform that acquired it in 2021. Sovos is both a parent and a broad incumbent providing overlapping tax compliance and digital signature solutions globally, including the regulatory framework that enables Acepta's accreditation.
• Adobe (Adobe Sign / Acrobat Sign): Adobe Sign competes directly in the eSignature space and is integrated with Adobe Acrobat, the dominant PDF platform. Acepta even publishes tutorials for validating Acepta signatures in Adobe Acrobat, highlighting the ecosystem overlap and competitive dynamic.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCfI0MiIUz8FUP59AQTdx7vQ
• Facebookfacebook.com/AceptaLatinoamerica?mibextid=ZbWKwL
• LinkedInlinkedin.com/company/acepta
• Instagraminstagram.com/aceptalatinoamerica?igshid=MzRlODBiNWFlZA==
• Xx.com/acepta_empresa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acepta