What Apollo TeleHealth does

Apollo TeleHealth is the telemedicine division of Apollo Hospitals Enterprise Ltd. (AHEL), headquartered in Hyderabad, India, and operates what it describes as the largest and oldest multi-specialty telemedicine network in South Asia, with 20+ years of operating history dating to the establishment of the world's first VSAT-enabled telemedicine centre at Aragonda, Andhra Pradesh in 2000. The platform delivers teleconsultations across 95+ medical specialties through 700+ telemedicine centres, 350,000+ Common Service Centres (CSCs), and mobile medical units, integrating core service lines including TeleConsultations, Tele-Radiology, Tele-Cardiology, Tele-ICU (the "I See U" solution), Tele-Emergency, Tele-Ophthalmology, Tele-Audiology, Remote Patient Monitoring, and NCD/TB/Cancer screening programmes. The technology stack is built on ICT-enabled audio/video exchange, VSAT connectivity for low-infrastructure geographies, and integrated referrals into Apollo Diagnostics, Apollo Pharmacy, and the broader Apollo Hospitals ecosystem.

The business operates a hybrid B2G/B2B/B2C revenue model anchored on long-term public-private partnership (PPP) contracts with Indian state governments — including 120 telemedicine centres plus 134 teleradiology centres in Uttar Pradesh, 195 Urban Primary Health Centres and 115 tele-ophthalmology centres in Andhra Pradesh, 100 digital dispensaries in Jharkhand, 4 tele-emergency centres in Himachal Pradesh, and additional deployments in Meghalaya, Bhopal Smart City and Tripura (TTAADC). Beyond government, the company generates revenue from corporate employee wellness subscriptions (Healthy Motherhood, Condition Management, Diet Counselling, Psychiatry Counselling), direct-to-consumer teleconsultations via its website and mobile app, hospital turnkey Tele-ICU deployments, and international partnerships including an MoU with TeleHealthcare Malaysia for 100 tele-clinics and technical assistance through the Pan African e-Network Project. Reported unit economics from the Andhra Pradesh PPP indicate specialist teleconsultations at Rs. 165 per session and lab test costs at 28.84% of private laboratory rates, evidencing meaningful scale-driven cost leverage.

Name

Apollo TeleHealth

Legal name

Apollo Tele Health Services Pvt. Ltd.

Website

https://apollotelehealth.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Apollo TeleHealth, the telemedicine arm of Apollo Hospitals Group, operates South Asia's largest multi-specialty telemedicine network — delivering teleconsultations across 95+ specialties through 700+ centres and PPP contracts with Indian state governments, corporate wellness clients, and international partners.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

General Medical and Surgical Hospitals (6221)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Multi-Specialty Telehealth Provider Marketplaces (HLALALAA)

akta.pro secondary industries

Ophthalmology & Vision Telemedicine Platforms (HLALAGAL), Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Acute Episodic Care Telehealth Platforms (non-emergent conditions) (HLALAJAI)

Keywords

• Telemedicine services
• Telehealth consultations
• Remote patient monitoring
• Digital dispensary services
• Corporate wellness programs

Headquarters

HQ city

Hyderabad

HQ country

India

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Teleconsultation Fees: Revenue generated from direct-to-consumer teleconsultation fees for patients accessing specialists across 55+ specialties. Patients pay per consultation for services including general medicine, dermatology, cardiology, gynecology, mental health, and pediatrics.
2. Public-Private Partnership (PPP) Government Contracts: Long-term contractual arrangements with Indian state governments for deployment and operation of telemedicine centres, digital dispensaries, tele-emergency, and tele-ophthalmology services. Government pays for services delivered to citizens across states including Uttar Pradesh (120 telemedicine centres, 134 teleradiology centres), Andhra Pradesh (195 UPHCs, 115 tele-ophthalmology centres), Jharkhand (100 digital dispensaries), and Himachal Pradesh (4 tele-emergency centres).
3. Corporate Employee Wellness Packages: Subscription-based and per-employee packages sold to corporate clients for employee health benefits, including Healthy Motherhood Program, Condition Management Program, Diet Counselling, and Psychiatry Counselling.
4. International Telehealth Partnerships: Revenue from international partnerships such as the MoU with TeleHealthcare Malaysia for setting up 100 tele-clinics. Also includes technical assistance partnerships through Pan African e-Network Project and country-specific deployments in Sri Lanka, Bangladesh, and other nations.
5. Tele-ICU and Hospital Management Services: Turnkey and consultancy services provided to hospitals for Tele-ICU setup and hospital management solutions, including the 'I See U' patient-visibility platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Apollo TeleHealth delivers multi-specialty telemedicine services through a network of 700+ telemedicine centres, enabling remote patients to access Apollo specialists via audio/video consultations, tele-radiology, tele-cardiology, tele-ICU, tele-ophthalmology, and tele-emergency care. The company operates public-private partnerships with Indian state governments for digital dispensaries, e-PHCs, and tele-emergency services, while also offering direct-to-consumer teleconsultations and corporate employee wellness programs across 55+ specialties.

Product overview

Apollo TeleHealth operates as a comprehensive telehealth platform offering integrated healthcare delivery across multiple service lines. The portfolio centers on TeleConsultations/Tele-Clinics as the core service, supported by specialty offerings including Tele Radiology, Tele Cardiology, Tele-ICU Services, Tele Ophthalmology, Tele Emergency, Remote Healthcare, Tele Homecare, and Tele Audiology. Additional programs include NCD Screening, Chronic Disease Management, Condition Management, Diet Counselling, Psychiatry Counselling, and Healthy Motherhood Program for corporate wellness. Infrastructure solutions comprise e-PHC (Electronic Primary Healthcare Centres), Digital Dispensary, Connected MMU (Mobile Medical Units), Multi vital Health Kiosks, Hospital Management, and Common Service Centre partnerships. The platform also includes specialized services like TB Screening, Cancer Screening, Tele Education, and Tele-COVID Management. With 20+ years of experience and 700+ telemedicine centres, Apollo TeleHealth connects across 95 specialties delivering over 25 million teleconsultations.

Differentiator

Problem solved

Functional benefit

Brands

• Apollo TeleHealth Services: Main telemedicine services brand offering TeleConsultations, Tele Radiology, Tele Cardiology, Tele Condition Management, and Tele-ICU services
• Sanjeevani Telehealth Seva
• e-PHC
• Digital Dispensary
• Connected MMU
• Doc on Call
• I See U
• TeleOphthalmology

Products and services

• TeleConsultations / Tele-Clinics Virtual consultation services connecting patients with doctors across 55+ specialties through ICT-based audio/video interactions for remote medical advice, available in multiple Indian languages.
• Tele Radiology Transmission of radiological patient images such as X-rays, CTs and MRIs to Apollo specialists for interpretation and consultation.
• Tele Cardiology Remote cardiac care services including ECG monitoring and cardiology consultations delivered through telehealth infrastructure.
• Tele-ICU Services (I See U) Remote intensive care unit monitoring solution enabling distant relatives to see and talk to patients, and enabling family doctors to consult regardless of location. Offered to hospitals on consultancy or turnkey basis.
• Tele Ophthalmology Eye screening facilities and tele-ophthalmology services set up across India with state-of-the-art diagnostic equipment for remote eye care, including the Mukhyamantri e-Eye Kendram program in Andhra Pradesh.
• Tele Emergency 24/7 emergency care specialist availability for remote hospitals to consult, stabilize and monitor patients in real-time, including thrombolysis guidance and audiovisual communication.
• Remote Healthcare / Patient Monitoring Remote patient monitoring programs for areas with limited access to high-quality healthcare, enabling continuous care delivery for corporate employees and individuals.
• Tele Homecare Healthcare services delivered at home for patient convenience including the Healthy Motherhood Program for antenatal care, counselling and postnatal support.
• e-PHC (Electronic Primary Healthcare Centre) Next-generation electronic primary healthcare centres providing integrated digital health services in urban areas through PPP model with state governments (e.g., 195 UPHCs in Andhra Pradesh).
• Digital Dispensary Digital dispensary units providing last-mile healthcare access through teleconsultations, laboratory investigations, and pharmacy services deployed through state government PPPs.
• Connected MMU (Mobile Medical Units) Mobile medical units reaching remote communities with diagnostic services and teleconsultation capabilities, deployed in collaboration with state governments.
• Hospital Management Hospital management solutions designed to improve hospital operations through integrated healthcare delivery systems.
• Corporate Employee Wellness Programs (Condition Management, Diet Counselling, Psychiatry Counselling, Healthy Motherhood) Subscription-based corporate wellness packages including condition management programs, virtual diet counselling with dietitians, mental health and psychiatry counselling, and the Healthy Motherhood Program for expectant mothers.
• Doc on Call On-demand doctor consultation service available 24/7 for immediate medical advice and guidance.
• Multi-vital Health Kiosks Self-service health kiosks deployed for community health screening, recording vitals and enabling teleconsultations.
• Tele Education Medical education and training programs delivered through telehealth technology for healthcare professionals.
• Tele Audiology Remote hearing assessment and audiology services delivered through telehealth consultations.
• Tele-COVID Management COVID-19 clinical management service for monitoring confirmed cases, providing teleconsultations, emergency stabilization, and referral services. Managed 1,400+ patients across 10+ locations with 10,000+ teleconsultations.

Quantifiable outcome

• 29 million+ lives touched through telemedicine services over 20+ years
• +6 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature14 records

Partnerships

Twelve partnerships are on record, tiered minor and core.

• TTAADC (Tripura Tribal Areas Autonomous District Council)minorStrategic or Co-development Partner · 1 June 2022Launch of Mobile Medical Unit (MMU) in collaboration with Apollo Hospitals under TTAADC for healthcare delivery in tribal areas of Tripura.
• Government of MeghalayacoreStrategic or Co-development Partner · 1 October 2021Apollo TeleHealth Center (Meghalaya Digital Dispensary) at Rongjeng, East Garo Hills launched by Chief Minister Shri. Conrad Sangma. Multiple centres opened across Meghalaya offering GP and specialist teleconsultations, laboratory investigations, and pharmacy services.
• TeleHealthcare MalaysiacoreChannel Partner/ Reseller/ Distributor · 1 January 2020Apollo TeleHealth signed an MoU with TeleHealthcare Malaysia to set up 100 tele-clinics in Malaysia, marking a significant international expansion. Apollo will provide the technology platform, telemedicine expertise, and operational support while TeleHealthcare Malaysia manages local distribution and regulatory compliance.
• Government of Uttar PradeshcoreStrategic or Co-development PartnerPPP with Uttar Pradesh government for 120 Telemedicine Centres and 134 Teleradiology Centres. Apollo TeleHealth provides technology, specialist doctors, and operational management while the government provides infrastructure and funding for population-wide healthcare access.
• Government of Andhra PradeshcoreStrategic or Co-development PartnerPPP with Andhra Pradesh government covering 195 Urban Primary Health Centres (UPHCs) and 115 Tele-Ophthalmology Centres. Over 47 months, 2,648,322 unique patients received digital healthcare with 11,055,936 consultations including 1,013,996 specialist teleconsultations.
• Government of JharkhandcoreStrategic or Co-development PartnerPPP with Jharkhand government for 100 Digital Dispensaries providing last-mile healthcare. Within 2.5 years, the project touched 300 million lives with 53% female beneficiaries and 63% NCD patients. Awarded Service Excellence by FICCI HEAL Awards 2021.
• Government of Himachal PradeshcoreStrategic or Co-development PartnerPPP with Himachal Pradesh government for 4 Tele-Emergency Centres in remote tribal areas including Spiti valley (Pangi, Bharmour, Kaza). These centres enable emergency stabilisation and specialist consultations in areas isolated by snow for 6 months a year.
• Bhopal Smart CityminorStrategic or Co-development Partnere-CLINIC project in Smart City Bhopal providing digital healthcare services to urban residents through the PPP model.
• Apollo Hospitals Enterprise Ltd. (AHEL)coreStrategic or Co-development PartnerApollo TeleHealth is operated by Apollo Hospitals Enterprise Ltd. (AHEL), providing access to the broader Apollo Hospitals network of specialists, diagnostics (Apollo Diagnostics), pharmacy (Apollo Pharmacy), and the Apollo ecosystem for referrals and integrated care.
• Isha FoundationminorStrategic or Co-development PartnerIsha Foundation in collaboration with Apollo Hospitals inaugurated its first telemedicine centre at Isha Rural Health Clinic at Alandurai village in Coimbatore, extending healthcare access to rural Tamil Nadu.
• Pan African e-Network ProjectminorStrategic or Co-development PartnerApollo TeleHealth provides technical assistance to African nations through the Pan African e-Network Project, extending telemedicine expertise to the continent.
• Government of India (Ayushman Bharat Digital Mission)coreStrategic or Co-development PartnerApollo TeleHealth operates within the framework of India's digital health infrastructure including the Ayushman Bharat Digital Mission (2021), eSanjeevani platform (372+ million consultations across ~155,000 public health facilities), and Tele-MANAS mental health helpline (17+ lakh calls by early 2025).

Scale indicators24 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• mfine: Earlier-stage Indian multi-specialty telehealth platform competing with Apollo TeleHealth in the Indian DTC teleconsultation and corporate segments; relevant niche comparability in user-experience-led consumer telehealth.

Direct peers

• eSanjeevani: Government of India's national telemedicine platform with 372M+ consultations across 155,000 public health facilities; a direct public-sector competitor for state-level digital health PPP contracts that Apollo TeleHealth targets.
• Tata 1mg: Indian digital health platform combining e-pharmacy, lab bookings, and online doctor consultations; competes for both consumer telehealth demand and corporate partnerships across Indian states.
• MediBuddy: Indian digital healthcare platform offering teleconsultations, lab bookings, and corporate wellness programs; directly overlaps with Apollo TeleHealth's corporate wellness and DTC consultation offerings.
• Practo: India's largest consumer-facing multi-specialty telehealth and digital health platform; competes with Apollo TeleHealth across online doctor consultations and corporate wellness in the same Indian market.
• CallHealth: Indian multi-specialty telehealth and homecare platform offering doctor consultations, diagnostics, and integrated care delivery; competes with Apollo TeleHealth on multi-specialty teleconsultations and corporate wellness.

Broad incumbents

• Portea Medical: Indian home healthcare provider integrating teleconsultations, remote monitoring, and in-person visits; overlaps with Apollo TeleHealth's Tele Homecare, Remote Healthcare, and corporate wellness programs.
• Amwell: US-listed global telehealth and digital care platform serving health systems, insurers, and employers; comparable technology stack and enterprise health system sales motion to Apollo TeleHealth's Tele-ICU/hospital services arm.
• Teladoc Health: Global multi-specialty telehealth leader providing virtual care across consumer, employer, and provider channels; relevant broad incumbent comparable for Apollo TeleHealth's corporate wellness and DTC consultation lines.

Regional players

• Doctor Anywhere: SE Asia-based multi-specialty telehealth and corporate wellness platform operating in Singapore, Malaysia, Thailand, and the Philippines; directly comparable to Apollo TeleHealth's Malaysia MoU for 100 tele-clinics and broader international ambitions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/Health_Remote
• YouTubeyoutube.com/channel/UCocK7lOyAoXL7a2y2-sYQTw
• Facebookfacebook.com/apollotelehealthservices
• LinkedInlinkedin.com/company/apollo-telehealth-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Apollo TeleHealth