Circle Cloud
Circle Cloud is a UK-based managed service provider that delivers bundled Microsoft 365, Azure, and cybersecurity managed support exclusively to small and medium enterprises with 10-200 employees, serving 100+ customers across multiple UK verticals via a sales-led, subscription-based model.
- Company typePrivate
- Founded2012
- HeadquartersStockton-on-tees, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Circle Cloud does
Circle Cloud Ltd is a UK-based managed service provider focused exclusively on small and medium enterprises (SMEs with 10-200 employees) that have standardized on the Microsoft technology stack. The company's core offering, the 'IT Complete' plan, bundles Microsoft 365 administration, Azure cloud infrastructure support, cybersecurity (including Cyber Essentials), proactive monitoring, and a 24/7/365 helpdesk with a guaranteed 4-second call answer time into a single monthly subscription. Supporting services include Microsoft 365 Security Audits (benchmarked against CIS and NIST), a 30-day Microsoft 365 Security FastTrack onboarding program, Azure cost-efficiency and posture reviews, cloud migration projects, phishing simulation, and cyber awareness training.
The business operates from Stockton-on-Tees with a small in-house team (firmographics list 1-10 employees) and supports 100+ SME customers across the UK, drawing from manufacturing, consulting, legal services, construction, and insurance verticals. Named customers include Cosatto, Elddis, HR2-Day, Protec, Sine Consulting, IWC Probate and Will Services, Denbury Homes, and Broker Insights Vision. The company is independently owned, holds ISO/IEC 27001 and Cyber Essentials certifications, and reports a client retention rate above 95%.
Circle Cloud makes money through quote-based recurring managed service subscriptions billed monthly. Go-to-market is sales-led and direct, combining a website with content marketing, SEO, a monthly newsletter, Google Reviews social proof, and LinkedIn presence for demand generation; outbound marketing is supported by Salesforce/Pardot and Prospect Global (Sopro). In April 2026, the company announced a new growth phase comprising three key appointments, expanded office space at Fusion Hive HQ, and signaled intent to combine organic growth with potential acquisitions of similar or complementary IT services businesses, against a backdrop of 25% year-over-year revenue growth in the most recent financial year.
Circle Cloud firmographics
Firmographics- Name
- Circle Cloud
- Legal name
- Circle Cloud Ltd
- Website
- https://circlecloud.co.uk
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Circle Cloud is a UK-based managed service provider that delivers bundled Microsoft 365, Azure, and cybersecurity managed support exclusively to small and medium enterprises with 10-200 employees, serving 100+ customers across multiple UK verticals via a sales-led, subscription-based model.
- Ownership category
- akta.pro rank
Circle Cloud industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF)
- akta.pro secondary industries
- Cloud Security & Compliance Services (BPAEACAG), Cloud Security Posture Management (CSPM) (HDABAHAA)
Keywords
Where Circle Cloud is headquartered
LocationHeadquarters
- HQ city
- Stockton-on-tees
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Circle Cloud business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring subscription-based managed IT support services bundled with cybersecurity, helpdesk, and Microsoft 365 management for SMEs.
- IT Support for SMEs: Managed Service Plans providing enterprise-grade security, proactive support, and phishing training as standard. Includes Internet/Wifi, Licenses, Server Support, Audits, and Cyber Security Managed Support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | IT Complete Plan - All-in-one bundled package for SMEs |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Circle Cloud product offering
Product offeringCore offering
Circle Cloud provides managed IT support and cybersecurity services exclusively to UK small and medium-sized enterprises (10–200 employees), delivered primarily on Microsoft 365 and Microsoft Azure. Its flagship IT Complete Plan bundles enterprise-grade security, proactive monitoring, helpdesk support, and phishing training into a single subscription, complemented by specialist offerings including Microsoft 365 Security FastTrack, Microsoft 365 Security Audit, Azure Audits & Assessments, Cloud Migration, Projects & Consultancy, and Cyber Essentials certification support. The company holds ISO/IEC 27001 and Cyber Essentials certifications and operates a 24/7/365 helpdesk with a guaranteed 4-second call answer time.
Product overview
Circle Cloud is a cloud-focused managed service provider offering a unified IT support and cybersecurity platform for SMEs. The core offering is the IT Complete Plan, which bundles enterprise-grade security, proactive IT support, and phishing training as standard. This is complemented by specialized services including Microsoft 365 Security FastTrack (a 30-day onboarding process), Microsoft 365 Security Audit, Free 60-Second Cyber Risk Assessment, Azure Audits & Assessments, Cloud Migration, and Cyber Essentials certification. The company operates exclusively with SMEs (10-200 employees) and provides 24/7/365 support with a 4-second call answer time.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Complete Plan A bundled managed IT support service for UK SMEs that delivers enterprise-grade security, proactive monitoring, helpdesk support, and phishing training as standard. Includes always-on monitoring, weekly security tips, 24/7/365 support, internet/wifi, license management, server support, audits, and cyber security managed support on a single monthly subscription.
- IT Support for SMEs Managed IT support service covering helpdesk support, internet/WiFi, software licensing, server support, security audits, and cyber security managed support for UK SMEs (10–200 employees).
- Cloud Solutions for SMEs A suite of cloud services for UK SMEs covering Azure audits and assessments, cloud migration, and IT projects and consultancy to help customers move to, optimise, and operate Microsoft Azure environments.
- Cyber Security Services for SMEs A suite of cybersecurity services for UK SMEs including cyber security awareness training, phishing simulation, Microsoft 365 audit and design, and Cyber Essentials certification support.
- Microsoft 365 Security FastTrack A 5-step Microsoft 365 onboarding service that secures tenants, configures security settings, and trains teams within 30 days, designed to rapidly raise an SME's baseline Microsoft 365 security posture.
- Microsoft 365 Security Audit An expert review of a customer's Microsoft 365 tenant against CIS and NIST best practices, producing a clear, actionable report on where to improve the Microsoft 365 security posture.
- Azure Audits & Assessments An assessment of customer Azure environments reviewing cost efficiency, security posture, and optimisation opportunities to reduce spend and strengthen configuration.
- Cloud Migration A migration service that moves business systems and data into cloud environments (primarily Microsoft Azure) securely and with appropriate configuration.
- Projects & Consultancy IT projects and consultancy services for SMEs covering cloud migration, Microsoft 365 initiatives, and broader Microsoft Cloud engagements delivered by the Circle Cloud team.
- Cyber Essentials A service supporting UK SMEs in achieving the UK government-backed Cyber Essentials certification, demonstrating baseline cyber security practices to customers, partners, and supply chains.
Quantifiable outcome
- 4-second helpdesk response time
- +4 more outcomes
Companies that use Circle Cloud
Customer profileNamed customers8 records
Segments1 record
Ideal customer profiles1 record
Circle Cloud technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature3 records
Circle Cloud partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights6 records
Circle Cloud competitors and assessment
Company assessmentDirect peers
- ramsac: UK-based managed IT services and cybersecurity provider focused on SMEs. Directly comparable to Circle Cloud in target customer (UK SMEs), bundled managed service model, and Microsoft Cloud expertise.
- Air IT: UK managed IT services and cyber security provider serving SMEs and mid-market. Comparable to Circle Cloud on SME focus, managed service subscription model, and Microsoft 365/Azure delivery.
- Content+Cloud: UK Microsoft-focused cloud and managed services provider. Directly comparable on Microsoft Cloud specialism and UK SME/mid-market customer base, with a similar emphasis on Microsoft 365 and Azure transformation.
- TSG: UK IT solutions and managed services provider for SMEs and mid-market. Overlaps with Circle Cloud in SME-targeted IT support, Microsoft partnership, and recurring managed service revenue model.
- Netstar UK: UK managed IT support and Microsoft 365 services provider for SMEs. Directly comparable on UK SME customer base, Microsoft-centric service portfolio, and helpdesk-led delivery.
Broad incumbents
- Kerv Group: UK digital transformation and managed services group (formerly including Babble). Comparable as a larger UK incumbent delivering managed IT, cloud, and security to mid-market and SME customers across Microsoft and other stacks.
- Microsoft: Platform vendor whose Microsoft 365 and Azure ecosystem underpins Circle Cloud's entire service portfolio. A broad incumbent whose direct-to-SMB programmes and partner economics materially shape Circle Cloud's opportunity and risk.
Regional players
- Storm Technology: Ireland-based Microsoft-focused managed services and cloud transformation provider. Comparable on Microsoft Cloud specialism and managed service delivery, but serves primarily the Irish market rather than the UK.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Circle Cloud social profiles
Digital presenceCircle Cloud compliance and trust
Trust signalCompliance2 records
Circle Cloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
Circle Cloud leadership team
Management profileNumber of profiles
Profiles1 record
Circle Cloud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Circle Cloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Circle Cloud
What does Circle Cloud do?
Circle Cloud provides managed IT support and cybersecurity services exclusively to UK small and medium-sized enterprises (10–200 employees), delivered primarily on Microsoft 365 and Microsoft Azure. Its flagship IT Complete Plan bundles enterprise-grade security, proactive monitoring, helpdesk support, and phishing training into a single subscription, complemented by specialist offerings including Microsoft 365 Security FastTrack, Microsoft 365 Security Audit, Azure Audits & Assessments, Cloud Migration, Projects & Consultancy, and Cyber Essentials certification support. The company holds ISO/IEC 27001 and Cyber Essentials certifications and operates a 24/7/365 helpdesk with a guaranteed 4-second call answer time.
Is Circle Cloud a public or private company?
Circle Cloud is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Circle Cloud founded?
Circle Cloud was founded in 2012. It employs 1 to 10 people.
Where is Circle Cloud based?
Circle Cloud is headquartered in Stockton-on-tees, United Kingdom, in the Europe region.
How does Circle Cloud make money?
Two revenue lines are on record. Managed IT Services are the primary driver. The others are IT Support for SMEs.
Who are Circle Cloud's main competitors?
Direct peers on record are ramsac, Air IT, Content+Cloud, TSG and Netstar UK. Broad incumbents are Kerv Group and Microsoft. Storm Technology is listed as a regional player.
Does Circle Cloud have an API?
No public API is recorded for Circle Cloud.
What industry is Circle Cloud in?
Circle Cloud's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAF, Cloud Security Managed Services (CSPM/CWPP/CNAPP), with a secondary code of BPAEACAG, Cloud Security & Compliance Services. Its NAICS code is 5415 and its SIC code is 7370.