Amazon Chime
Amazon Chime is a cloud-based unified communications service offering video conferencing, audio calling, chat, and screen sharing for business teams, launched by AWS in 2017. AWS ended support for the service on February 20, 2026, restricting it to meeting-join use while the separate Chime SDK continues operating.
- Company typePublic
- Founded2017
- HeadquartersSeattle, United States
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Amazon Chime does
Amazon Chime is a cloud-based unified communications service launched by Amazon Web Services in 2017, offering video conferencing, audio calling, instant messaging, screen sharing, and meeting management for business and enterprise teams. The service was built as an AWS-native application with desktop clients for Windows and macOS, mobile applications, and a web application (app.chime.aws) that allowed attendees to join meetings through a browser without installing client software. Notable product capabilities included a visual roster showing attendee status, personalized meeting links, device preview before joining, persistent cross-device chat threads with read and delivery receipts, file attachments, markdown support, and webhooks for third-party integrations.
The product was distributed through AWS self-serve channels, the AWS marketplace, and existing AWS customer relationships, with a subscription-based, consumption-driven pricing model tied to meeting and user usage. On February 20, 2026, AWS ended support for the Amazon Chime service, limiting it to meeting-join use only and effectively discontinuing active development of the standalone product. The separate Amazon Chime SDK, a developer-facing service for embedding real-time audio, video, and screen sharing into custom applications, continues to operate independently. Amazon Chime is operated by Amazon Web Services, Inc., a wholly-owned subsidiary of Amazon.com, Inc. (NASDAQ: AMZN), and does not have standalone revenue, headcount, or investor disclosures separate from its parent.
Amazon Chime firmographics
Firmographics- Name
- Amazon Chime
- Legal name
- Amazon Web Services, Inc.
- Website
- https://chime.aws
- Company type
- Public
- Founded year
- 2017
- Operating status
- Closed
- Short description
- Amazon Chime is a cloud-based unified communications service offering video conferencing, audio calling, chat, and screen sharing for business teams, launched by AWS in 2017. AWS ended support for the service on February 20, 2026, restricting it to meeting-join use while the separate Chime SDK continues operating.
- Ownership category
- akta.pro rank
Amazon Chime industry classification
Industry- Product category
- Unified Communications as a Service (UCaaS)
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Voice Calling (VoIP) Apps (BPAMACAC), Community/Group Chat Platforms (BPAMACAH)
Keywords
Where Amazon Chime is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Markets served
Amazon Chime business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Amazon Chime Service: AWS-managed unified communications service with subscription-based pricing for meetings, video calls, and chat functionality
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Amazon Chime product offering
Product offeringCore offering
Amazon Chime was a unified communications service from Amazon Web Services that provided video conferencing, voice calling, chat, screen sharing, and persistent messaging for business and enterprise teams. Distributed as an AWS-managed cloud service, it supported desktop, mobile, and browser-based meeting access via a web application and a separate Amazon Chime SDK for developers. AWS ended support for the Amazon Chime service on February 20, 2026, with the service now limited to joining meetings in special cases while the Amazon Chime SDK continues to operate.
Product overview
Amazon Chime is a unified communications service offering video conferencing, voice calling, instant messaging, and screen sharing. The portfolio consists of the main Amazon Chime application (which AWS is ending support for on February 20, 2026, limiting it to meeting attendance only), the separate Amazon Chime SDK for developers building communications into custom applications, and the Amazon Chime Web Application for browser-based meeting access.
Differentiator
Problem solved
Functional benefit
Products and services
- Amazon Chime Amazon Chime is a communications service that provided video conferencing, voice calling, chat, and screen sharing capabilities for meetings and collaboration. AWS ended support for Amazon Chime on February 20, 2026, after which the service can only be used in limited cases to join meetings.
- Amazon Chime SDK The Amazon Chime SDK is a separate developer-facing service that allows builders to add real-time communications (audio, video, screen sharing) to their own applications. Unlike the main Amazon Chime service, the SDK continues to be available.
- Amazon Chime Web Application The Amazon Chime web application allows users to join meetings directly from a browser without installing the desktop or mobile app. It supports audio/video device preview and dial-in or call-back options.
Companies that use Amazon Chime
Customer profileSegments1 record
Ideal customer profiles1 record
Amazon Chime technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Amazon Chime partnerships and signals
Strategic signalRecent moves3 records
Expansion highlights2 records
Amazon Chime competitors and assessment
Company assessmentDirect peers
- RingCentral: Cloud-native UCaaS provider offering voice, video, messaging, and contact center as a unified subscription; competes with Amazon Chime particularly in the cloud-hosted telephony/VoIP and meetings segment for business customers.
- Vonage: Cloud communications provider with UCaaS and CPaaS offerings including messaging, voice, and video APIs; competes with Amazon Chime on hosted telephony and with the Chime SDK on communications APIs for developers.
- Zoom: Category-defining video conferencing and unified communications platform for enterprise and SMB customers, directly competing with Amazon Chime on meetings, voice, and chat with very similar self-serve and enterprise GTM motions.
- GoTo (LogMeIn): Provider of GoToMeeting, GoToWebinar, and unified communications tools for SMB and mid-market; competes with Amazon Chime on hosted video meeting and collaboration, particularly in self-serve buyer segments.
- Microsoft Teams: Unified communications and meeting platform tightly bundled with Microsoft 365; competes head-to-head with Amazon Chime for enterprise meetings and persistent chat, especially within organizations already standardized on Microsoft productivity suites.
- 8x8: Cloud communications and contact center provider offering voice, video, chat, and APIs as integrated services; competes with Amazon Chime and the Chime SDK on UCaaS and communications-as-a-service for mid-market and enterprise customers.
- Cisco Webex: Established enterprise unified communications and meeting suite with strong telepresence and contact center heritage; competes with Amazon Chime for enterprise meetings, voice, and team collaboration workloads.
- Google Meet: Google's video conferencing service bundled with Google Workspace; a direct competitor to Amazon Chime for enterprise video meetings and team collaboration within organizations using Google's productivity stack.
Emerging players
- Discord: Community and group chat platform with persistent voice and video rooms; overlaps with Chime's community/group chat and voice rooms use cases, particularly for ad-hoc team and external community communication.
- Slack: Channel-based messaging and team collaboration platform (owned by Salesforce) that increasingly overlaps with Chime's persistent chat and team messaging use cases, and now bundles voice and video (Huddles) as a unified workspace.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Amazon Chime social profiles
Digital presenceAmazon Chime financial estimates
Financial estimateRevenue estimate
Valuation estimate
Amazon Chime leadership team
Management profileNumber of profiles
Profiles1 record
Amazon Chime funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Amazon Chime M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Amazon Chime
What does Amazon Chime do?
Amazon Chime was a unified communications service from Amazon Web Services that provided video conferencing, voice calling, chat, screen sharing, and persistent messaging for business and enterprise teams. Distributed as an AWS-managed cloud service, it supported desktop, mobile, and browser-based meeting access via a web application and a separate Amazon Chime SDK for developers. AWS ended support for the Amazon Chime service on February 20, 2026, with the service now limited to joining meetings in special cases while the Amazon Chime SDK continues to operate.
Is Amazon Chime a public or private company?
Amazon Chime is a public company. It is classified as public and is currently closed.
When was Amazon Chime founded?
Amazon Chime was founded in 2017.
Where is Amazon Chime based?
Amazon Chime is headquartered in Seattle, United States, in the North America region.
How does Amazon Chime make money?
One revenue line is on record: amazon Chime Service.
Who are Amazon Chime's main competitors?
Direct peers on record are RingCentral, Vonage, Zoom, GoTo (LogMeIn), Microsoft Teams, 8x8, Cisco Webex and Google Meet. Emerging players are Discord and Slack.
Does Amazon Chime have an API?
No public API is recorded for Amazon Chime.
What industry is Amazon Chime in?
Amazon Chime's product category is Unified Communications as a Service (UCaaS). Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of BPAMACAC, Voice Calling (VoIP) Apps. Its NAICS code is 5182 and its SIC code is 7372.