OnSite I.T.

What OnSite I.T. does

OnSite I.T. (legal entity On Site Computer Solutions Inc.) is a privately held managed IT services provider headquartered at 429 14th St. N.W. #104, Calgary, Alberta, Canada. Founded in 1999, the firm serves small and medium-sized businesses in the Calgary/Alberta region, with additional specialization in healthcare practices (HIPAA-focused EMR/EHR security and compliance) and nonprofit organizations. The company is small (11–50 employees), privately held, and has no disclosed institutional investment or M&A history.

The company's offering is organized around three core pillars: Managed IT Services (helpdesk, remote monitoring and management, desktop and server support, IT consulting, vendor management), IT Security Services (risk assessments, endpoint security, MFA, phishing simulation, penetration testing, dark web monitoring, spam/email protection, password management, employee security training), and Cloud Computing Services (Microsoft Azure deployment, Microsoft Teams with VoIP, cloud backup and file sharing). Supporting capabilities include Co-Managed IT for clients with internal IT staff, infrastructure support, and a free Network Assessment. The technology stack is built on third-party best-of-breed partners — Microsoft, Sophos, Huntress, Veeam, VMware, Lenovo, HP, and Google — rather than proprietary IP. No AI/ML features, APIs, SDKs, or model assets are disclosed.

Commercially, OnSite I.T. operates a sales-led, consultative go-to-market targeting SMBs, using a flat-rate subscription pricing model for managed services with monthly billing. Customer acquisition relies on free network assessments and free consultations, supplemented by content marketing (blog and whitepapers) and organic social channels (Facebook, Twitter, LinkedIn). Revenue is undisclosed; based on headcount, geography, and SMB customer profile, estimated annual revenue falls in the CAD $1M–$5M band. The business is founder/owner-operated with no disclosed institutional backing and serves a single-country/domestic market limited to Alberta.

Name

OnSite I.T.

Legal name

On Site Computer Solutions Inc.

Website

https://onsiteit.ca

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

OnSite I.T. is a Calgary-based managed IT services provider founded in 1999, delivering flat-rate managed IT, cybersecurity, and cloud computing services to small and medium-sized businesses, healthcare practices, and nonprofit organizations in the Alberta region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro industry

PRIMARYBPAEABAC

Onsite/Field IT Support Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Managed IT Services (MSP)

SECONDARYBPAAACAA

IT Service Desk & End-User Support (L1/L2)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

SECONDARYBPAEAEAH

Network Performance Management & Observability Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Network & Infrastructure Services

SECONDARYBPAEAFAC

Application Maintenance & Support (AMS)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Application Development & Modernization

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud computing services
• Network monitoring support
• IT help desk support

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed IT services providing proactive maintenance, monitoring, and support for client IT infrastructure. The company offers flat-rate IT budgeting, eliminating unpredictable IT costs for clients.
2. IT Consulting: Strategic IT consulting services for technology planning, vendor management, and infrastructure support
3. Cloud Computing Services: Cloud solutions including Microsoft Azure, cloud backup, and Microsoft Teams with VoIP
4. IT Security Services: Comprehensive cybersecurity solutions including endpoint security, penetration testing, email encryption, and employee security training

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

OnSite I.T. is a managed IT services provider that functions as an outsourced IT department for small and medium-sized businesses in Calgary, Alberta. The company delivers proactive 24/7 IT support, remote network monitoring, cybersecurity services, and cloud computing solutions under flat-rate monthly subscriptions to prevent downtime and eliminate unpredictable IT costs. Founded in 1999, it packages enterprise-grade IT practices (help desk, server support, security, cloud, compliance) at small-business price points.

Product overview

OnSite I.T. is a managed IT services provider offering a comprehensive suite of technology services for small and medium-sized businesses in Calgary, Alberta, operating since 1999. The core offering consists of three main pillars: Managed IT Services (including helpdesk, server support, vendor management, and remote monitoring), IT Security Services (encompassing risk assessment, endpoint security, MFA, phishing simulation, penetration testing, dark web monitoring, spam protection, email encryption, password management, and employee security training), and Cloud Computing Services (covering Azure implementation, Microsoft Teams with VoIP, and cloud backup/file sharing). Additional offerings include Co-Managed IT for businesses with existing IT staff, Infrastructure Support Services, IT for Nonprofits, and free Network Assessments. The company positions itself as an outsourced IT department providing proactive maintenance to prevent technology issues before they occur, with 24/7 help desk support and a focus on delivering enterprise-level IT practices at small business price points.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive outsourced IT management including technical helpdesk support, computer support, network infrastructure maintenance, and proactive monitoring to prevent issues before they occur. Sold to small and medium-sized businesses as an outsourced IT department.
• Managed Services Full-service IT management providing ongoing maintenance, updates, and support for all technology systems. Targets businesses wanting fully outsourced day-to-day IT operations.
• IT Consulting Strategic technology advisory services to help businesses align IT investments with business objectives. Used by SMBs needing IT roadmaps, vendor selection, and infrastructure planning.
• Remote Monitoring & Maintenance Proactive monitoring of networks and systems to identify and resolve issues before they cause downtime. Targets SMB clients who want continuous oversight without on-site staff.
• IT Vendor Management Management and coordination of third-party technology vendors and service providers. Reduces the burden of vendor relationships for SMB clients without procurement teams.
• 24/7 Help Desk Round-the-clock technical support desk available to handle IT issues and user inquiries at any time. Available to managed services subscribers.
• Desktop Monitoring and Management Continuous monitoring and management of desktop computers and workstations to ensure optimal performance and security. Used by SMB clients to keep end-user devices patched and operational.
• Professional Server Support Expert server administration, maintenance, and support services for business-critical server infrastructure. Supports SMBs running on-premises or hybrid servers.
• IT Security Services Comprehensive cybersecurity solutions including risk assessments, endpoint protection, and employee security training. Sold to SMBs needing managed security posture.
• Cybersecurity Risk Assessment Evaluation of business security posture to identify vulnerabilities and recommend mitigation strategies. Used by SMBs preparing for compliance or hardening defenses.
• Endpoint Security Solutions Protection for endpoints including workstations, laptops, and mobile devices against malware and cyber threats. Used by SMB clients needing managed endpoint defense.
• Multi-Factor Authentication Additional layer of security requiring multiple forms of verification to access systems and data. Used by SMBs to strengthen login security beyond passwords.
• Phishing Simulation Security testing service that simulates phishing attacks to train employees to recognize and avoid email threats. Used by SMBs to reduce phishing-driven breaches.
• Penetration Testing Ethical hacking assessment to identify vulnerabilities in network and application security. Sold to SMBs that need periodic offensive security testing.
• Dark Web Monitoring Surveillance service that monitors dark web sources for compromised credentials and sensitive data. Sold to SMBs to detect leaked corporate credentials.
• Spam Protection Email filtering service to block spam, malware, and malicious content before it reaches users. Targets SMBs needing managed email security.
• Email Encryption Secure email communication solution protecting sensitive information in transit and at rest. Used by SMBs (especially healthcare and legal) to protect confidential communications.
• Password Management Centralized password management solution ensuring secure credential storage and access control. Targets SMBs needing consistent, auditable password hygiene.
• Employee Security Training Ongoing cybersecurity awareness training program to educate staff on security best practices and threat recognition. Sold to SMBs to reduce human-factor security risk.
• Cloud Computing Services Cloud solutions including migration, deployment, and management of cloud infrastructure and applications. Targets SMBs moving workloads off legacy on-premises systems.
• Cloud IT Solutions Comprehensive cloud strategy and implementation services for modernizing business technology. Used by SMBs undertaking broader cloud transformation projects.
• Cloud Backup & File Sharing Secure cloud-based backup and collaborative file sharing services for business data protection. Sold to SMBs needing offsite backup and team collaboration tools.
• Microsoft Azure Implementation and management of Microsoft Azure cloud platform services and infrastructure. Targets SMBs adopting Microsoft Azure for cloud workloads.
• Microsoft Teams with VoIP Unified communications solution combining Microsoft Teams collaboration with Voice over IP telephony. Targets SMBs replacing legacy phone systems with cloud-based UCaaS.
• Co-Managed IT Partnership model allowing businesses with existing IT staff to supplement their internal team with external expertise. Targets SMBs that already have internal IT but need additional specialized capacity.
• Infrastructure Support Services Technical support for network infrastructure, hardware, and system-level technology needs. Used by SMBs needing ad-hoc infrastructure expertise.
• IT for Nonprofits Specialized managed IT services designed for nonprofit organizations with unique budget and operational requirements. Sold to Calgary-area nonprofits needing affordable managed IT.
• Network Assessment Free deep-dive evaluation of network infrastructure to identify hidden problems, security vulnerabilities, and performance issues. Lead-generation service offered to prospective SMB clients.

Quantifiable outcome

• 99.9% Server Uptime
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationTechnology integration partner providing Microsoft Azure cloud services, Microsoft Teams with VoIP solutions, and general Microsoft product expertise.
• HuntresscoreTechnology or IntegrationCybersecurity partner providing managed detection and response services. Listed as a key technology partner in their security stack.
• VeeamcoreTechnology or IntegrationBackup and disaster recovery technology partner for cloud backup solutions. Listed as a key technology partner.
• SophoscoreTechnology or IntegrationCybersecurity partner providing endpoint security, firewall, and threat protection solutions. Listed as a key technology partner in their security offerings.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Compugen: Canadian end-to-end IT solutions provider offering managed services, cloud, and security to SMB and enterprise across Canada. Directly comparable as a Canadian MSP with similar SMB focus and multi-vendor stack.
• Long View Systems: Western Canadian-headquartered IT services and solutions provider with managed services, cloud, and security practices serving mid-market and enterprise. Comparable in service portfolio mix and Canadian regional footprint.
• WBM Technologies: Western Canada-based managed IT services and document solutions provider serving SMB and mid-market. Direct comparable on regional focus, SMB targeting, and managed services model.
• OnX Enterprise Solutions: Mid-market-focused managed services provider with strong Canadian presence. Comparable on managed IT, cloud, and security service portfolio targeting similar client sizes.

Broad incumbents

• TELUS Business Solutions: Major Canadian telecom with a broad managed IT, cloud, and security portfolio serving SMB through enterprise. Overlaps with OnSite I.T. but at much larger scale and with telecom-owned infrastructure advantages.
• CDW Canada: Large North American IT solutions and managed services provider with Canadian operations. Comparable service breadth but vastly larger scale, deeper vendor relationships, and enterprise client base.
• Insight Enterprises: Global IT solutions and services provider offering managed services, cloud, and security across North America. Comparable service categories but operates at enterprise scale with global delivery.
• IBM Managed Services: Global IT services giant with managed infrastructure, cloud, and security offerings. Comparable at the service-line level but targets much larger enterprises with bespoke contracts.

Others

• Huntress: Cybersecurity vendor specifically built for MSPs and SMBs, providing managed detection and response (MDR). Listed as a core technology partner; competes indirectly as OnSite I.T. could choose to build vs. resell Huntress's stack.
• Sophos: Global cybersecurity vendor with a strong MSP partner program for endpoint, firewall, and MDR. Core technology partner of OnSite I.T.; represents both a supply dependency and an adjacent competitor via Sophos MDR services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/onsitecalgary
• Facebookfacebook.com/profile.php?id=100069513845662
• LinkedInlinkedin.com/company/on-site-computer-solutions-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OnSite I.T.