Gateway Plumbing & Heating

What Gateway Plumbing & Heating does

Gateway Plumbing & Heating is a family-owned plumbing and heating services company founded in 1976 and headquartered at 37 W 37th St, 6th floor, New York, NY, with a secondary office in New Jersey. The company is co-owned by brothers John and David J. Cataneo, both licensed Master Plumbers with more than 55 years of combined experience, and specializes in steam heating systems, hydronic heating, plumbing installations and repairs, and tankless water heater services for NYC's older building stock. Gateway holds NYC Local Law 152 gas piping certification and multi-jurisdictional Master Plumber and Master Fire Suppression Contractor licenses covering both NYC and New Jersey.

The company delivers services through a direct field-service model with 24/7 live phone answering and online scheduling, organized around five core service lines: Heating System Evaluations (fee-based room-by-room inspections delivered as written reports), Plumbing and Heating System Repairs, Kitchen Renovations and Fixture Installation, Tankless Water Heater advisory and installation, and Plumbing and Heating Services for Contractors, Architects, Designers, and Engineers. Pricing is quote-based and provided before work begins, with revenue generated entirely from professional services fees across residential, trade (contractor/architect/engineer), and NYC mid-rise commercial real estate customer segments.

Gateway's underlying technology is its accumulated trade expertise rather than software or digital platforms — drop-header steam piping, boiler sizing analysis, and steam heating noise troubleshooting are described by customers and industry experts as a "lost art." Distribution is direct, with no resellers or marketplace channels; marketing relies on the company's 48-year NYC reputation, word-of-mouth referrals, and an explicit endorsement from steam-heating author Dan Holohan. No AI, software products, APIs, mobile apps, or institutional investment are present in the operating model.

Name

Gateway Plumbing & Heating

Legal name

Gateway Plumbing & Heating

Website

https://gatewayplumbing.com

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

Gateway Plumbing & Heating is a family-owned, NYC-based plumbing and heating services firm founded in 1976, serving residential, trade, and mid-rise commercial real estate customers across New York City and New Jersey. It specializes in steam heating systems, hydronic heating, plumbing repairs, and tankless water heater installation.

Ownership category

akta.pro rank

Headquarters

HQ city

New City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Others

Revenue model

1. Plumbing and Heating Repairs: Service fees for repairing faucets, toilets, leaks, and heating equipment. Pricing provided as quote before work begins.
2. Installations and Renovations: Installation of plumbing fixtures, kitchen renovations, tankless water heaters, and boiler replacements. Custom system design for contractors and architects.
3. Heating System Evaluations: Fee-based comprehensive heating system evaluations including building inspection, boiler sizing analysis, and detailed repair recommendations. Cost depends on building size, number of units, and system type.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Gateway Plumbing & Heating is a family-owned plumbing and heating service company operating in New York City and New Jersey since 1976. The company provides plumbing repairs, heating system installations, kitchen renovations, tankless water heater services, and comprehensive heating system evaluations for residential and commercial customers. They are licensed Master Plumbers with specialized expertise in steam heating systems, hydronic heating, and older NYC building stock.

Product overview

Gateway Plumbing & Heating offers a portfolio of integrated plumbing and heating services for residential and commercial customers in New York City. The company provides five core service offerings: Heating System Evaluations (comprehensive inspection and assessment of steam and hydronic heating systems), Plumbing and Heating System Repairs (fixes for leaks, faucets, toilets, and heating equipment), Kitchen Renovations and Fixture Installation (full renovation and professional fixture installation), Tankless Water Heaters (advisory, installation, and service for instantaneous water heaters), and Plumbing and Heating Services for Contractors (design, installation, and coordination for professional contractors and architects). These services are delivered by a team of licensed Master Plumbers and are backed by a service guarantee covering plumbing, boiler, and water heater work.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating System Evaluations Comprehensive walkthrough and room-by-room inspection of heating systems, including noise source identification, boiler sizing analysis, and detailed repair recommendations delivered as a PDF/Word document. Offered for steam heating and hydronic (hot water) systems for residential and commercial clients.
• Plumbing and Heating System Repairs Repair services for plumbing issues including faucet drips, running toilets, and concealed leaks, as well as heating equipment repairs using original or approved replacement parts that meet or exceed building codes. Available 24/7 for emergencies.
• Kitchen Renovations and Fixture Installation Professional installation of kitchen fixtures and full kitchen renovation services, coordinating with other tradesmen including electricians, painters, flooring professionals, and carpenters. For homeowners and contractors.
• Tankless Water Heaters Installation, service, and advisory services for tankless (instantaneous) water heaters, including guidance on suitability, gas requirements, efficiency considerations, and proper sizing for residential and commercial applications.
• Plumbing and Heating Services for Contractors Professional installation, repair, and renovation services for contractors, architects, designers, and engineers. Includes custom heating and plumbing system design and coordination with other professionals on job sites.

Quantifiable outcome

• Fuel bill reduction after proper boiler installation
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Benjamin Franklin Plumbing: Franchised national plumbing services brand offering residential plumbing, water heater, and related services; competes broadly in residential service calls but lacks Gateway's steam-heating specialty focus.
• Roto-Rooter: National plumbing and drain services brand with broad service portfolio including plumbing repairs, water heaters, and HVAC-adjacent work; competes in the same residential service category as Gateway at national scale.
• Mr. Rooter Plumbing: National franchised plumbing services provider with broad residential and commercial offerings; overlapping service mix but generalist positioning relative to Gateway's steam heating specialization.

Direct peers

• R. P. Federgreen & Co. NYC-based plumbing and heating service contractor serving residential and commercial clients with similar boiler, steam, and hydronic system expertise in Manhattan and the metro area.
• Petri Plumbing & Heating: NYC area plumbing and heating service company providing residential and commercial plumbing, boiler, and heating repair and installation with comparable service model.
• Charles Kramm & Sons Plumbing & Heating: Long-established NYC plumbing and heating contractor working on older building stock with comparable services and direct competition in the steam/hydronic specialty segment.
• NY Mechanical Group: NYC-based mechanical contractor offering plumbing, heating, and HVAC services to commercial and residential clients with overlapping service offerings on renovation projects.
• Petrizzo Brothers Plumbing & Heating: NJ-based (with NYC reach) plumbing and heating service company with comparable residential and commercial boiler, fixture, and heating repair offerings.

Regional players

• Len The Plumber: Mid-Atlantic regional plumbing, heating, and drain services company covering the Northeast corridor; comparable in service mix with broader geographic coverage but no NYC-specific steam heating focus.

Emerging players

• HomeServe USA: Home repair services and home warranty provider connecting homeowners to vetted local contractors including plumbers and HVAC techs; represents a potential channel partner or competitor for traditional field service firms like Gateway.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gateway Plumbing & Heating