Tous Ergo

Name

Tous Ergo

Legal name

Tous Ergo

Website

https://tousergo.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Medical Equipment Retail (Mobility and Accessibility)

NAICS

Health and Personal Care Retailers (456)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Services-Miscellaneous Equipment Rental & Leasing (7350)

akta.pro primary industry

Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)

akta.pro secondary industry

Senior/Accessibility Concierge & Companion Errands (HSACAIAO)

Keywords

• Medical equipment retail
• Mobility aids
• Accessibility products
• Daily living aids
• Incontinence supplies

Headquarters

HQ city

Bondues

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. E-commerce Product Sales: Direct online sales of medical equipment, mobility aids, bathroom adaptations, incontinence products, bedroom equipment, kitchen aids, and daily living products to consumers and healthcare professionals. Products sold include both branded third-party goods and Tous Ergo's own branded accessories (ESSENTIELS TOUS ERGO). Revenue is generated through one-time product purchases at listed prices, with occasional promotional discounts.
2. Rental / Location Equipment: Medical equipment rental services offered for items such as hospital beds. Provides recurring revenue from short-to-medium-term rentals for post-operative recovery or temporary disability situations.
3. Professional (B2B) Sales: Dedicated 'Espace Pro' for healthcare professionals (care homes, hospitals, clinics) with specific pricing, bulk ordering, and invoicing options (mandat administratif, Chorus). Provides device quotes (devis) for large equipment purchases.
4. In-Store Consultation Services: Physical showroom and phone advisory services complement online sales. The ergotherapist Clémence provides personalized consultations at the Bondues store.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Tous Ergo is a French specialty retailer selling medical, mobility, and accessibility equipment to elderly and disabled consumers through its tousergo.com e-commerce platform, a 600m² physical showroom in Bondues, and a dedicated B2B Espace Pro portal. The catalog covers 6,000+ products across mobility aids (walkers, wheelchairs, scooters, lift chairs), bath and WC adaptations, medical beds and pressure-relief mattresses, incontinence care, kitchen ergonomics, Alzheimer's and vision aids, and transfer equipment. The business supplements retail with medical-equipment rental, ergotherapist-led advisory services, and social-security reimbursement (LPPR) navigation.

Product overview

Tous Ergo is a French e-commerce company operating both an online platform (tousergo.com) and a 600m2 physical showroom in Bondues near Lille. The company offers over 6,000 products across eight main categories: (1) Mobility — walkers/rollators, motorized lift chairs, access ramps, mobility scooters, wheelchairs, transfer aids, and anti-fall equipment; (2) Bath & WC — shower chairs, commode chairs (fixed and mobile), grab bars, shower seats, toilet aids, and bathroom adaptations; (3) Bedroom — medical beds, anti-decubitus mattresses, positioning cushions, and bed accessories; (4) Incontinence — adult diapers, absorbent products, bed protection, and hygiene care; (5) Kitchen — ergonomic cutlery, adapted dishes, meal preparation aids, and accessible furniture; (6) Daily Living — Alzheimer's aids, multimedia accessories, magnifiers, talking products, and dressing aids; (7) Health & Wellness — circulation devices, ergonomic cushions, heating/cooling products, and professional care equipment; and (8) a Second Life (refurbished) section. The business model combines e-commerce fulfillment from their Bondues warehouse with in-store consultation from an occupational therapist (ergotherapist), plus services including social security reimbursement assistance, equipment rental, and free incontinence sampling. Tous Ergo was ranked 2nd best paramedical e-commerce site in France by Capital magazine in 2026.

Differentiator

Problem solved

Functional benefit

Brands

• Essentiels Tous Ergo: House brand for ergonomic furniture and mobility aids

Products and services

• Walkers and Rollators Walking aids for elderly and mobility-impaired users including standard walkers, 2/3/4-wheel rollators, folding walkers, all-terrain walkers, children's walkers, walking frames, and accessories.
• Motorized Lift Chairs (Fauteuils releveurs) Motorized rise recliners with 1, 2, or 3+ motors, available in standard, custom-made, XXL/bariatric, and massage/heated variants for seniors and mobility-impaired users.
• Accessibility Ramps (Rampes d'accès) Threshold, wide, and paired access ramps plus PMR call systems for wheelchair and mobility-device access across residential and public environments.
• Mobility Scooters 3-wheel and 4-wheel mobility scooters including folding models, with accessories for disabled and elderly users.
• Wheelchairs (Manual, Transfer, Electric) Manual wheelchairs, transfer chairs, tilting-back wheelchairs, electric wheelchairs, and powered-wheel add-ons for manual chairs.
• Patient Transfer Aids Transfer boards, turning discs, transfer belts, slide sheets, standing aids, patient lifts, and pool lifts for safe patient handling.
• Shower Chairs and Stools Shower stools, fixed and mobile shower chairs, fold-down shower seats, bath seats, and shower wheelchairs including pediatric variants.
• Commode Chairs (Fixed and Mobile) Fixed and mobile commode chairs (including bariatric and wooden-finish designs) for bedside, transfer, and shower use among elderly and disabled users.
• Bathroom Grab Bars and Appui Bars Suction, shower, fold-down, and bathtub grab bars plus anti-slip coatings and bath step aids for fall prevention in the bathroom.
• Japanese-style Washlet Toilet (Monobloc) Japanese-style monobloc washlet toilet with LCD screen, remote control, deodorizer, presence detector, soft-close seat, integrated 5.5L flush tank, and smartphone-app control for users seeking improved hygiene independence.
• Medical/Hospital Beds Single- and double-person medical beds including bariatric, rotating, collective/institutional, and Alzheimer's-specific variants. Available for purchase or short- to medium-term rental.
• Anti-Decubitus Pressure-Relief Mattresses Pressure-relief mattresses in classes 1, 2, and 3 for the prevention of bed sores in immobile patients.
• Adult Incontinence Products Adult diapers and incontinence supplies — full changes, absorbent pants, anatomical protections, masculine/feminine variants, disposable/reusable bed pads, and washable options.
• Ergonomic Cutlery and Kitchen Aids Adaptive eating utensils including ergonomic forks, knives, spoons, grip sets, and accessories for users with limited hand mobility.
• Alzheimer's Cognitive Aids Memory aids, pill organizers, GPS trackers, fall-protection systems, and adapted eating tools for Alzheimer's patients and caregivers.
• Vision Aids (Magnifiers and Video Magnifiers) Pocket, stand, reading, illuminated, portable electronic, and video magnifiers for low-vision users.
• Talking Products Voice-enabled products including talking scales, talking watches, alarm clocks, and other audio aids for visually impaired and elderly users.
• Gripping and Grasping Aids Ergonomic pens, grip accessories, reaching tongs, ergonomic scissors, and oversized-grip products for users with limited dexterity.
• Anti-Fall Equipment Presence/motion detectors, floor markings, non-slip floor coatings, support bars, lighted pathways, step aids, and walking aids for fall prevention.
• Vehicle Accessibility Accessories Vehicle restraint harnesses, car cushions/seats, and seat covers to facilitate access to and use of the car for elderly or disabled users.
• Body Hygiene Products Body hygiene products including super-absorbent sachets (Gelmax), back-washing straps, and other toileting and bathing accessories.
• Espace Pro — B2B Professional Portal Dedicated B2B portal offering healthcare professionals, care homes, hospitals, and clinics specific pricing, bulk ordering, mandate administratif and Chorus invoicing, and quote requests (devis) for large equipment purchases.
• Medical Equipment Rental (Lits médicalisés) Short- to medium-term rental of medical equipment (notably hospital beds) for post-operative recovery or temporary disability situations, billed on a monthly recurring basis.
• Ergotherapist Advisory Service In-house ergotherapist (Clémence) provides personalized product recommendations, home-adaptation guidance, and after-sales support via the Bondues showroom and phone hotline.

Quantifiable outcome

• 17+ years of service to customers in France
• +4 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

13 partnerships are on record, tiered minor.

• France AlzheimerminorStrategic or Co-development PartnerCharity partnership supporting Alzheimer's research and awareness. Tous Ergo features France Alzheimer's resources on its blog and website, and employees have participated in fundraising events such as the 'faux départ' cycling event organized by Le Défi d'Aloïs association.
• TenaminorOthersMajor incontinence protection brand featured prominently in Tous Ergo's incontinence category. Tena is among the top searched and sold brands on the platform.
• SeniminorOthersPolish incontinence product brand sold through Tous Ergo's platform.
• SaljolminorOthersGerman mobility aid manufacturer (walkers, Rollators) featured as a top brand on Tous Ergo. Saljol Allround walker promoted as a 'Premium' product on the homepage.
• AplosminorOthersBrand of lifting chairs, transfer aids, and alert systems (Aplos telealert button) sold through Tous Ergo. One of Tous Ergo's own brands (ESSENTIELS TOUS ERGO) may collaborate on branded accessories.
• RebotecminorOthersGerman manufacturer of shower chairs and pediatric mobility equipment (Augsburg shower chair for children) sold on Tous Ergo.
• Cleanis (Gelmax)minorOthersSupplier of super-absorbent hygiene bags (Gelmax) that solidify liquids for cleaner disposal in bedpans and urinary containers. Cleanis brand products are featured accessories in the incontinence and hygiene category.
• InvacareminorOthersGlobal medical equipment manufacturer (hospital beds, wheelchairs) whose products are sold through Tous Ergo's platform.
• AniosminorOthersFrench manufacturer of medical disinfectants and hygiene products (Aniospray Quick) sold through Tous Ergo's healthcare professional section.
• GeemarcminorOthersTelecommunications equipment manufacturer for seniors (simplified TV remote controls, amplified phones) sold through Tous Ergo's multimedia/accessibility category.
• Gordon EllisminorOthersUK-based manufacturer of bathroom safety equipment (suction feet, grab bars, toilet safety frames) sold through Tous Ergo.
• NordencareminorOthersDanish manufacturer of wooden commode chairs and bathroom safety furniture with design aesthetics suited for home environments, sold through Tous Ergo.
• Top Toilet (WC Lavant)minorOthersSupplier of premium Japanese-style washlet toilets (WC lavant monobloc Platinium 2) and bidet products sold through Tous Ergo.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cap Vital Santé: French network of medical-equipment stores with a strong e-commerce presence across mobility, comfort, and home-care equipment. Most direct omnichannel competitor to Tous Ergo, serving the same seniors, PRM and B2B care-home customer base in France.
• Sphère Santé: French e-commerce specialist in incontinence, hygiene, and home-medical products. Closely comparable to the incontinence and daily-living portions of Tous Ergo's catalog, with overlapping D2C customer base in France.
• Distrimed: French online retailer focused on medical equipment, mobility aids, and daily-living products for seniors and disabled individuals. Competes head-to-head with Tous Ergo on assortment and D2C delivery across France.
• SpinLife: US-based specialist e-commerce retailer of mobility and home-medical equipment (wheelchairs, scooters, lift chairs, daily-living aids). Comparable business model — focused online retailer with curated catalog serving seniors and PRM — though operating in a different geography.
• Allegro Medical: US online retailer of home medical equipment, daily living aids, mobility products and incontinence supplies. Comparable model as a focused e-commerce retailer for the same end-user segments, providing a useful international benchmark on scale and assortment.

Broad incumbents

• Bastide Le Confort Médical: Listed French group providing home medical equipment, respiratory care, and perfusion services with a national branch network. A much larger incumbent operating broadly in the same category Tous Ergo specializes in, but with deeper institutional/B2B exposure.
• DocMorris: European online pharmacy retailing prescription, OTC, and home-medical products across multiple countries. Overlaps with Tous Ergo on incontinence, mobility accessories, and daily-living aids, though as part of a much broader pharmaceutical catalog.
• Shop Apotheke: European online pharmacy operating across Germany, Belgium, Netherlands, France and others with OTC, pharma, and home-medical assortment. Adjacent competitor where their catalogs overlap in mobility, incontinence and senior daily-living products.
• PAUL HARTMANN: German-headquartered global medical and hygiene products group whose incontinence brands (e.g., Molicare) compete directly with Tena and Seni on the Tous Ergo shelf. Functions as both a supplier-side incumbent and an indirect competitor where it sells direct to institutions.

Regional players

• VitalAire: French home-healthcare provider (Air Liquide subsidiary) serving patients with respiratory, sleep apnea, and chronic conditions at home. Operates in the same home-medical category in France but focuses on therapy services and chronic-disease equipment rather than mobility/bathroom retail.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/tousergo
• YouTubeyoutube.com/user/tousergo
• Facebookfacebook.com/tousergo
• Instagraminstagram.com/tousergo_officiel

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tous Ergo