Goods Bank NEO

What Goods Bank NEO does

Goods Bank NEO is a Cleveland, Ohio-based 501(c)(3) nonprofit founded in 2021 that operates as a Community Redistribution Partner of Good360, channeling corporate-donated products from major retailers and manufacturers to a network of 212 member nonprofit organizations across Northeast Ohio. The organization's core product is a redistribution service: it aggregates donated goods, warehouses them, and distributes them downstream to vetted member agencies that serve end beneficiaries, with cumulative throughput of $15.8M in goods and 1,393+ tons diverted from landfill.

The platform model relies on three counter-flowing streams — inbound donated inventory (primarily via Good360 and Toys for Tots), member dues, and handling fees — to sustain operations. Goods Bank NEO charges handling fees to member organizations to cover logistics and warehousing costs, while membership dues (typically modest annual amounts) gate access to the redistributed goods. The organization supplements revenue with corporate sponsorships and individual donations, though these are not disclosed in granular detail.

The underlying operational backbone consists of a physical warehousing and logistics capability in Cleveland, a member onboarding and vetting process, and an inventory allocation system. Headcount is small (1–10 employees), implying a lean operational model that leverages volunteer labor and partner-provided supply. Impact metrics highlight scale: more than one million individuals served through member organizations, positioning Goods Bank NEO as a regional hub for product philanthropy rather than direct service delivery.

Name

Goods Bank NEO

Legal name

Goods Bank NEO

Website

https://goodsbankneo.org

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

Goods Bank NEO is a Cleveland-based 501(c)(3) nonprofit that redistributes corporate-donated products through Good360 to 212 member nonprofit organizations across Northeast Ohio, having distributed $15.8M in goods to over one million individuals.

Ownership category

akta.pro rank

Product category

Nonprofit Goods Redistribution Services

SIC

Services-Membership Organizations (8600)

akta.pro industry

PRIMARYHSAFAFAG

Donation, Consignment & Resale Coordination

Home & Personal Services/Home Organization & Decluttering/Moving, Downsizing & Estate Organization

Keywords

• Surplus goods redistribution
• Nonprofit membership program
• Product philanthropy
• Community redistribution
• Warehouse-based donations

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Membership Fees: Annual membership fees of $100 from nonprofit, school, and faith-based member organizations reviewed and renewed annually
2. Nominal Handling/Admin Fees: Members pay administrative fees that cover the cost of shipping and handling to bring donated items to the warehouse. These nominal fees help offset overhead and administrative costs
3. Financial Donations: Tax-deductible donations from individuals and organizations (EIN# 87-2227026) to support operations and offset direct costs of running the warehouse

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Goods Bank NEO operates a nonprofit Community Redistribution Partner model that channels new, surplus corporate-donated goods (personal care, cleaning supplies, housewares, toys, electronics, clothing, baby supplies, school/office supplies) to vetted nonprofit, school, and faith-based organizations at nominal handling fees. Member organizations join for a $100 annual fee and shop the Cleveland warehouse by appointment, while corporate partners donate overstock, returns, and discontinued merchandise and individuals contribute tax-deductible funds.

Product overview

Goods Bank NEO is a nonprofit organization that operates as a Community Redistribution Partner of Good360, providing surplus goods to community organizations. The core offering is the Nonprofit Membership Program, which allows vetted nonprofits, schools, and faith-based organizations to access donated goods at nominal handling fees. This is supported by the Corporate Partners Program (for product donations), Volunteer Program (for warehouse operations), and Financial Donation Program (for monetary support). The Member Resources Portal provides online tools for authorized shopper management and product requests, while the Shopping Appointment Scheduling system enables members to book warehouse visits.

Differentiator

Problem solved

Functional benefit

Products and services

• Nonprofit Membership Program

Quantifiable outcome

• 1,393+ tons saved from landfill
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Good360coreStrategic or Co-development PartnerGoods Bank NEO is a designated Community Redistribution Partner of Good360, a global leader in product philanthropy with 40-year history. This partnership allows GBNEO to receive surplus goods from corporate donors and redistribute them to member nonprofits, amplifying community impact.
• Toys for TotscoreStrategic or Co-development PartnerDesignated partner for toy redistribution, enabling GBNEO to distribute toys and children's items to member nonprofits serving families in need.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Habitat for Humanity ReStore: Network of nonprofit home-goods and furniture resale outlets that divert donated household items from landfill and resell them to support affordable housing. Different channel (paid retail vs. nominal-fee member access), but a large-scale analog in donated-goods redistribution.
• Dress for Success Worldwide: Global nonprofit that collects donated professional attire and accessories and redistributes them to women in need through affiliate network. Operates a parallel donation-redistribution model with a member/affiliate structure, focused on clothing rather than general goods.
• St. Vincent de Paul Society: Long-established Catholic nonprofit network that collects donated goods through thrift stores and redistributes support to individuals in need. A traditional incumbent in the donated-goods-to-mission pipeline against which newer redistribution-partner models like GBNEO are positioned.
• Good360: Global product-philanthropy leader and the parent network of which Goods Bank NEO is a designated Community Redistribution Partner. Operates the broader pipeline from corporate donors to a national network of redistribution nonprofits, making it the upstream incumbent of GBNEO's model.
• Toys for Tots: National Marine Toys for Tots Foundation program that distributes donated toys to children in need. Goods Bank NEO is a designated partner for toy redistribution in its region, and Toys for Tots occupies the broad-incumbent role in the same donation-distribution ecosystem.

Direct peers

• Soles4Souls: A nonprofit that collects donated shoes and apparel from corporations and redistributes them to people in need globally through partner organizations. Operates a structurally similar donation-redistribution model with corporate donors and downstream nonprofit partners.
• The Loading Dock: A Baltimore-based Good360 Community Redistribution Partner that redistributes donated building and home materials to member nonprofits. Operates the same CRP/membership hybrid model as Goods Bank NEO, with member shopping at a warehouse for nominal fees, and is the closest geographic-and-model analog.
• MedWish International: A Cleveland-based nonprofit that redistributes surplus medical supplies and equipment to humanitarian organizations worldwide. Same city, same goods-redistribution nonprofit model, and a GBNEO board member is a former Executive Director of MedWish, signaling direct operational familiarity.

Regional players

• Food Bank of Northeast Ohio: A Northeast Ohio nonprofit that distributes donated food to member hunger-relief agencies through a warehouse-based redistribution model. Differs by product category (food vs. general goods) but is structurally analogous and serves overlapping member nonprofit populations in the same geography.

Emerging players

• Cleveland Kids' Book Bank: Cleveland-based nonprofit co-founded by GBNEO's founder Judy Payne that redistributes free books to children. Smaller and more narrowly focused, but operates on the same nonprofit-surplus-redistribution playbook that GBNEO scaled up.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/goodsbankneo.org
• LinkedInlinkedin.com/company/goods-bank-neo
• Instagraminstagram.com/goodsbankneo

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Goods Bank NEO