What Entropie does

Entropie is presented in the firmographic data as a UK-based supplier of voice and data connectivity solutions headquartered in Wolverton, founded 2004, with 11-50 employees. The supporting source material describes an operation that closely matches Focus Group, an independent UK business technology provider established in 2003 (legal entity Focus 4 U Ltd.), delivering an integrated stack of telecoms, IT, cybersecurity, connectivity, mobile, and energy services to small, medium, and enterprise customers across the UK. The product portfolio spans VoIP and hosted phone systems (Horizon, Microsoft Teams Phone), Microsoft 365 and Copilot, managed IT support, cloud and disaster recovery, Zero Trust and SASE security, SD-WAN and leased-line connectivity, business mobiles, and a branded AI offering (Aila AI Receptionist plus Conversational Intelligence). Revenue mechanics are predominantly recurring subscription across managed IT, telecoms, and connectivity, supplemented by one-time professional services, hardware sales, and energy affiliate referrals. Distribution is omnichannel in the UK: direct sales via phone and web, a channel partner program, and a self-service customer portal.

The business model is a managed services and resale integrator rather than a software vendor: margins depend on bundling third-party platforms (Microsoft, Cloudflare, Evolve IP, UK mobile networks) with proprietary service layers, contractual managed support, and AI-enabled customer experience tools. Pricing is not publicly disclosed; SMB/SME tiers are billed monthly, enterprise tiers on multi-year contracts, and customers span industries including automotive, hospitality, estate agents, leisure, recruitment, and retail. Competitive positioning rests on being a single independent UK supplier offering the full business technology stack, underpinned by Microsoft Solution Partner designations (Security, Infrastructure, Modern Work), Cyber Essentials certification, and a 2025 awards roster (CRN, Comms Business, Channel Champions, Cloudflare EMEA New Partner). A notable data discrepancy exists between the firmographic name (Entropie, entropie.co.uk) and the detailed sources, which consistently describe Focus Group (focusgroup.co.uk) under the same Wolverton-UK address profile; the analysis above is grounded in the evidence provided and treats the two as functionally the same operating entity.

Name

Entropie

Legal name

Focus 4 U Ltd.

Website

https://entropie.co.uk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Entropie is a UK-based managed services provider (firmographic name) whose source material corresponds to Focus Group, an independent business technology supplier delivering integrated telecoms, IT, cybersecurity, connectivity, mobile, and energy services to SMB, SME, and enterprise customers across the United Kingdom since 2003.

Ownership category

akta.pro rank

Product category

Managed Telecommunications and Connectivity Services

NAICS

All Other Telecommunications (5178), Telecommunications (517)

SIC

Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK)

Keywords

• Voice connectivity solutions
• Data connectivity services
• Business telecoms
• Unified communications
• Managed connectivity

Headquarters

HQ city

Wolverton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing managed services including IT support, cloud services, and cybersecurity with recurring monthly or annual fees
2. Telecommunications Services: VoIP phone systems, business phone numbers, and telecoms services with recurring service fees
3. Connectivity Services: Business broadband, fibre, leased lines, and mobile services provided on subscription basis
4. One-time Setup and Professional Services: Installation, configuration, and professional services for new system deployments
5. Hardware and Device Sales: Mobile handsets and devices sold alongside service packages
6. Energy Services: Energy price comparison, renewable energy, and business water services

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels6 records

Core offering

Entropie is a UK-based supplier of voice and data connectivity solutions for businesses. The company delivers managed telecommunications, IT, cybersecurity, connectivity, and mobile services through an integrated all-in-one model, supported by a channel partner programme and direct sales to small, medium, and enterprise customers across the United Kingdom.

Product overview

Focus Group is an independent UK managed service provider offering essential business technology solutions across telecommunications, IT, cybersecurity, and connectivity. The portfolio includes VoIP and hosted phone systems (Horizon, Microsoft Teams Phone), IT support and cloud services (Microsoft 365, cloud backup), AI-powered customer experience tools (Aila AI Receptionist, Conversational Intelligence), cybersecurity solutions (Zero Trust, Security Operations), and connectivity options (SD-WAN, fibre broadband, leased lines). The company serves small, medium, and enterprise businesses with scalable, integrated solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Aila: AI Receptionist - AI-powered customer service solution
• Horizon
• Focus CX

Products and services

• VoIP Phone System
• Microsoft Teams Phone System
• Horizon Phone System
• IT Support and Services
• Cloud Services and Computing
• Cloud Backup and Disaster Recovery
• Microsoft 365 Business
• Remote Working Solutions
• Security Operations
• Zero Trust Network Access
• Professional Cyber Services
• Business Broadband
• Business Fibre Broadband
• Leased Lines
• SD-WAN
• SASE
• Hybrid Cloud Services
• Enterprise Managed Services
• Business Mobiles
• Mobile Device Management
• Aila AI Receptionist
• Conversational Intelligence
• PSTN Switch Off Services
• Energy Price Comparison

Quantifiable outcome

• AI chatbot improves customer engagement and team workload focus
• +1 more outcomes

Named customers3 records

Segments9 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solution Partner achieving Security, Infrastructure and Modern Work designations. Provides Microsoft 365, Teams Phone System, Microsoft Copilot, and cloud solutions. Certified partner with technical capabilities in Microsoft solution area.
• CloudflarecoreTechnology or IntegrationAwarded Cloudflare EMEA New Partner 2025. Provides web performance and security solutions integrated into Focus Group's offerings.
• UK Mobile NetworkscoreTechnology or IntegrationPartnership with UK's biggest and most reliable mobile networks to secure best business mobile packages for customers.
• Channel Partners (Resellers)coreChannel Partner/ Reseller/ DistributorDedicated channel partner program for resellers and distributors across the UK. Partner area on website provides resources and support for reselling Focus Group services.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Six Degrees Group: UK managed cloud, connectivity, and unified communications provider serving mid-market and enterprise. Comparable converged services model with overlapping VoIP, SD-WAN, and security offerings.
• Gamma Communications: UK-listed UCaaS and connectivity provider offering VoIP, hosted telephony, and broadband to businesses. Closest direct competitor given overlapping VoIP/UCaaS and channel-led distribution in the UK SMB market.
• Daisy Communications: Large UK managed service provider bundling telecoms, IT, connectivity and cloud for SMEs and enterprise. Direct competitor in the converged technology provider space Focus Group operates in.
• Zen Internet: UK independent business broadband, fibre, and connectivity provider with growing presence in business services. Comparable independent-UK positioning and SMB/SME target market.
• Chess ICT: UK managed services and connectivity provider with a strong channel partner model and bundled telecoms, IT, and cyber offerings. Directly comparable in size, go-to-market, and product breadth.
• Wavenet: UK unified communications, connectivity, and managed IT services provider with similar SME and enterprise focus. Comparable channel partner program and bundled service portfolio.
• Spitfire Network Services: UK independent telecoms and internet service provider specialising in business connectivity, VoIP, and SD-WAN. Comparable independent-UK positioning and target SMB/SME segment.

Broad incumbents

• BT Business: UK's largest business telecoms and IT services provider. Broad incumbent across connectivity, UCaaS, cloud, and security — competing with Focus Group across virtually every product line at greater scale.
• TalkTalk Business: Major UK business connectivity and telephony provider serving SMEs and large enterprise. Larger incumbent competing on broadband, VoIP, and mobile with broader scale and brand recognition.
• Vodafone Business UK: Major UK enterprise and SME telecoms, mobile, and IoT provider. Broad incumbent competing on mobile, connectivity, and unified communications with significantly larger sales and infrastructure footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Entropie