Altiservice
Altiservice is a French ski resort operator and digital booking platform managing Saint-Lary and Font-Romeu Pyrénées 2000 in the French Pyrenees, selling ski passes, activities, equipment rental, accommodation, and insurance to leisure visitors and B2B groups.
- Company typePrivate
- Founded1990
- HeadquartersToulouse, France
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Altiservice does
Altiservice is a French private ski resort operator and digital booking platform based in Toulouse, founded in 1990 as a Société Anonyme with a €12,904,464 share capital. The company manages two mountain destinations in the French Pyrenees — Saint-Lary (positioned as the largest ski area in the French Pyrenees) and Font-Romeu Pyrénées 2000 (a resort at 1800m altitude in the Catalan Pyrenees) — providing year-round operations spanning alpine and Nordic skiing, snowboarding, freestyle parks, mountain biking, hiking, and on-site leisure activities such as grass scooter, devalkart, aerotrampoline, and the Draco'sky/Draco'snow attractions.
The platform stack is built around dedicated e-commerce and booking infrastructure: altiservice.com and the forfaits.altiservice.com pass-portal, supplemented by native iOS and Android applications and content published in four languages (FR, EN, ES, CA). Core products include ski passes (1–6 day and seasonal durations), the Skizam multi-resort Pyrenees pass, hike passes for high-altitude lakes, equipment rental aggregation through partner shops, ski-school lessons via ESF and other schools, accommodation bookings, and a tiered insurance suite (Essentiel, Sérénité, Saison) underwritten in partnership with Marsh and Mutuaide Assistance. Notable commercial features include the SkiYouLater flexible rescheduling warranty, a Customer Account portal, and Family Plus label certification.
Altiservice monetizes primarily through transaction-fee and commission-based revenue streams: lift pass sales (the core), equipment rental referral commissions, ski-school booking commissions, accommodation referral fees, activity sales, and recurring insurance product distribution. Distribution is hybrid — direct-to-consumer via owned digital and physical channels plus a partner network spanning accommodation providers (Pierre & Vacances, Vacanceole, Odalys, Lagrange, Huttopia), equipment rental chains (Intersport, Sport 2000, Skiset, Skimium), tourism offices, restaurants, and activity operators. The customer base is fragmented across B2C leisure segments — families, skiers/snowboarders, summer outdoor recreation visitors — with secondary B2B flows into groups, corporate seminars, tour operators, and ski clubs.
Altiservice firmographics
Firmographics- Name
- Altiservice
- Legal name
- ALTISERVICE
- Website
- https://altiservice.com
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Altiservice is a French ski resort operator and digital booking platform managing Saint-Lary and Font-Romeu Pyrénées 2000 in the French Pyrenees, selling ski passes, activities, equipment rental, accommodation, and insurance to leisure visitors and B2B groups.
- Ownership category
- akta.pro rank
Altiservice industry classification
Industry- Product category
- Ski Resort Operations
- NAICS
- Skiing Facilities (71392), Recreational Goods Rental (532284), Tour Operators (561520)
- SIC
- Services-Amusement & Recreation Services (7900), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Integrated Ski & Mountain Resorts (Lift-Served Skiing/Riding) (THAAAJAA)
- akta.pro secondary industries
- Ski Areas & Lift Operations (Independent Mountains) (THAAAJAB), Mountain & Ski Luxury Resorts (THAGACAB), Ski & Mountain Full-Service Hotels (THAGAAAJ), Winter Adventure Experiences (Ski Touring, Snowshoeing, Dog Sledding) (THAJABAH)
Keywords
Where Altiservice is headquartered
LocationHeadquarters
- HQ city
- Toulouse
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Altiservice business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Ski Passes (Forfaits): Sale of ski passes for Saint-Lary and Font-Romeu Pyrénées 2000 ski areas, including day passes, multi-day passes, pedestrian passes, beginner passes, family passes, and season passes
- Equipment Rental: Partner network providing ski, snowboard, and equipment rental through affiliated shops in the resort areas
- Activity Bookings: Revenue from summer and winter activities including mountain biking, hiking, Draco's activities, leisure center admissions, and adventure sports
- Ski Insurance: Complementary insurance products (Essentiel, Sérénite, Saison) offered in partnership with Marsh and Mutuaide Assistance, starting from €3.70/day
- Accommodation Booking: Direct booking platform for accommodations across both resort areas, integrated with local hospitality partners
- Ski School Bookings: Commission from ski and snowboard lesson bookings through affiliated ski schools (ESF) at both stations
- Skizam Multi-Resort Pass: Combined ski pass product allowing access to both Saint-Lary and Font-Romeu Pyrénées 2000 resorts
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Essential Insurance - Basic coverage starting at €3.70/day |
| Subscription | Pay-as-you-go | Sérénité Insurance - Premium coverage at €6.50/day |
| Subscription | Multi-year contract | Season Insurance - Full season coverage at €43/season |
| Unit Pricing | Pay-as-you-go | Grass Scooter Activity Pass - Summer leisure activity pricing |
| Unit Pricing | Pay-as-you-go | Aerotrampoline - Bounce activity at €7.50 per 7-minute session |
| Unit Pricing | Pay-as-you-go | Ski Passes - Day and multi-day ski access |
Go-to-market motion2 records
Distribution channels8 records
Marketing channels6 records
Altiservice product offering
Product offeringCore offering
Altiservice operates and manages two Pyrenees ski resorts — Saint-Lary (the largest ski area in the French Pyrenees) and Font-Romeu Pyrénées 2000 — selling ski lift passes (Forfaits) in 1–6 day, multi-day, season, and Skizam multi-resort formats. The offering is complemented by an integrated booking platform that aggregates equipment rental, ski lessons, accommodation, ski insurance (Essentiel, Sérénité, Saison tiers), and year-round mountain activities (mountain biking, hiking, grass scooter, devalkart, aerotrampoline, Draco'Sky giant zip line, Draco'Snow rail sled, Monts & Merveilles escape hikes).
Product overview
Altiservice operates as a ski resort management and booking platform managing two major Pyrenees ski destinations: Saint-Lary (the largest ski resort in the French Pyrenees) and Font-Romeu Pyrénées 2000 (a resort at 1800m altitude in the Catalan Pyrenees). The core offering centers on ski lift passes (Forfaits) available in 1-6 day and seasonal formats, complemented by the Skizam multi-resort pass. Additional revenue streams include ancillary services: ski insurance products (Essentiel, Sérénité, and Saison tiers from €3.70/day to €43/season), equipment rental through a partner marketplace, ski lessons via partner schools, and adventure experiences like Monts & Merveilles escape randos. Summer operations feature the Bike Park at Saint-Lary, the Airelles Leisure Centre with grass scooter/devalkart/aerotrampoline activities, and Draco'sky/Draco'snow attractions. The platform provides customer account management and the free SkiYouLater warranty for flexible pass rescheduling.
Differentiator
Problem solved
Functional benefit
Products and services
- Ski Passes (Forfaits) Ski lift passes for the Saint-Lary and Font-Romeu Pyrénées 2000 ski resorts, available in 1–6 day, multi-day, and full-season formats with recharging capability and free SkiYouLater warranty included.
- Skizam Multi-Resort Pass Combined ski pass product allowing access to participating Pyrenees ski areas, including both Saint-Lary and Font-Romeu Pyrénées 2000, under a unified pass system.
- Ski Insurance - Essentiel
Companies that use Altiservice
Customer profileSegments5 records
Ideal customer profiles5 records
Altiservice technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature2 records
Altiservice partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core and minor.
- ESF Pyrénées 2000coreEcole du Ski Français at Pyrénées 2000 provides ski lessons and instruction services. Located at Avenue du Serrat de l'Ours, Font-Romeu. Part of the national ESF network.
- ESF Font-RomeucoreEcole du Ski Français at Font-Romeu Les Airelles provides ski lessons and instruction services. Contact: +33 (0)4.68.30.03.74.
- Intersport (Multiple Locations)coreEquipment rental partner with multiple locations in Font-Romeu and Pyrénées 2000. Intersport Bas de Station at 58 Avenue Maréchal Joffre, and Intersport Egat at Rond Point d'Egat.
- Sport 2000 NetworkcoreEquipment rental partner including Sport 2000 Sports Mountains (2 Avenue Emmanuel Brousse), Sport 2000 Evasion (Bolquère), and Sport 2000 Egat.
- Skiset (Multiple Locations)coreSki rental partner with locations including Skiset Télécabine (80 avenue Emmanuel Brousse), Skiset centre-ville Font-Romeu (Place Pyrénées), and Skiset Pyrénées 2000.
- Skimium (Multiple Locations)minorEquipment rental partner with locations including Skimium Pyrénées 2000 and Le Shop Skimium in Font-Romeu.
- AB SKI / Ski RepublicminorSki rental shop at 2 Rue Calvet, Font-Romeu. Part of the Ski Republic network.
- VacanceolecoreAccommodation provider at 4 Avenue du Serrat de l'Ours, Bolquère Pyrénées 2000. Partner offering lodging near the ski area.
- Pierre & VacancescoreMajor accommodation partner with two properties: Le Pedrou (20 rue du Dr Capelle) and Le Sequoia (Bolquère).
- Odalys VacancesminorHoliday residence partner at Rue des Cytises, Font-Romeu.
- Lagrange - Pic de l'OursminorHoliday residence partner in Pyrénées 2000 area.
- La Gallina RestaurantminorRestaurant partner at Col du Gallinera, offering dining accessible by ski lift. Contact: 06 72 90 12 77.
- Office de tourisme de Font-RomeucoreOfficial tourism office at 82 Avenue Emmanuel Brousse, Font-Romeu. Provides visitor information and referrals.
- Office de tourisme de Pyrénées 2000coreOfficial tourism office at Avenue du Serrat de l'Ours, Bolquère. Provides visitor information and bookings.
- Aventure PyrënneenneminorAdventure sports operator at 45 Avenue Emmanuel Brousse, Font-Romeu. Specializes in nature and adventure activities.
- MarshcoreInsurance partner providing complementary ski insurance products. Marsh is a global leader in insurance broking and risk advisory.
- Mutuaide AssistancecoreAssistance and insurance services provider for ski insurance products. 24/7 support available at +33 1 55 98 71 61. Handles claims and emergency assistance.
- Camping Huttopia Font RomeuminorCamping partner at Route de Mont Louis, Font-Romeu. Alternative accommodation option in the resort area.
- Bains de St ThomasminorThermal baths partner at Les Bains de Saint-Thomas, Fontpedrouse. Wellness and relaxation services.
- Montagne & PrestigeminorEquipment rental and services partner with locations at 80 avenue Emmanuel Brousse and Impasse des Lupins, Font-Romeu.
- ActicityminorDiscounted ski pass provider with offices in Carcassonne and Narbonne.
- Ski Bike ConceptminorSki bike and mountain equipment rental partner at avenue du serrat de l'ours, Les gentianes bat A.
- Ecole de Ski InternationalminorInternational ski school in Font-Romeu area providing lessons in multiple languages.
- EcobikeminorElectric bike and outdoor equipment rental partner in Font-Romeu area.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Altiservice competitors and assessment
Company assessmentBroad incumbents
- Compagnie des Alpes: Compagnie des Alpes is the largest ski resort operator in France, managing more than a dozen major destinations (Paradiski, Tignes, Val d'Isère, Avoriaz, etc.). It is the dominant French incumbent in the integrated ski resort operating model that Altiservice practices at smaller scale in the Pyrenees.
- Les 3 Vallées (S3V): Operator of the world's largest interconnected ski area (Les 3 Vallées) in the French Alps with multi-resort pass infrastructure. Illustrative broad incumbent in the ski lift pass and multi-resort pass category.
Direct peers
- N'PY: N'PY is a federation of multiple ski resorts in the French Pyrenees (Peyragudes, Piau, Grand Tourmalet, Luz Ardiden, Cauterets, Gourette) offering multi-resort passes including the No Souci pass. It is the closest direct competitor to Altiservice in the Pyrenees destination market and partner on Skizam-style products.
- Société d'Exploitation de la Mongie (Grand Tourmalet): Operates the Grand Tourmalet ski area (La Mongie + Pic du Midi) in the French Pyrenees, the second-largest ski domain in the Pyrenees after Saint-Lary. Competes directly with Altiservice's Saint-Lary resort for Pyrenees skier demand.
- Groupe Laforêt Domaines Skiables: Independent operator of multiple French ski domains in the Hautes-Pyrénées region. Comparable integrated ski resort management model serving same Pyrenees customer base.
- Compagnie du Mont-Blanc: Major French ski lift and resort operator managing Chamonix Mont-Blanc lifts. Comparable business model of operating integrated lift-served ski resort with multiple revenue streams and digital ticketing.
Regional players
- SAEM Soula Couflor (Ax 3 Domaines): Operates Ax 3 Domaines, another French Pyrenees ski resort competing for regional skiers. Smaller regional player in the same geographic and product category as Altiservice.
Others
- Skidata: Provider of ski resort access and ticketing technology platforms used by ski operators globally. Ecosystem enabler comparable to the digital booking/app infrastructure Altiservice has built for its own resorts.
- ESF (École du Ski Français): National French ski school network present at Altiservice resorts. Highly relevant as a partner for ski lesson commissions and as the dominant French ski instruction channel Altiservice integrates into its platform.
- Intersport France: Largest sports retail and rental network in France, partnering with Altiservice for equipment rental at both resorts. Adjacent ecosystem participant that anchors Altiservice's equipment rental revenue stream.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Altiservice social profiles
Digital presenceAltiservice compliance and trust
Trust signalCompliance1 record
Altiservice financial estimates
Financial estimateRevenue estimate
Valuation estimate
Altiservice leadership team
Management profileNumber of profiles
Profiles1 record
Altiservice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Altiservice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Altiservice
What does Altiservice do?
Altiservice operates and manages two Pyrenees ski resorts — Saint-Lary (the largest ski area in the French Pyrenees) and Font-Romeu Pyrénées 2000 — selling ski lift passes (Forfaits) in 1–6 day, multi-day, season, and Skizam multi-resort formats. The offering is complemented by an integrated booking platform that aggregates equipment rental, ski lessons, accommodation, ski insurance (Essentiel, Sérénité, Saison tiers), and year-round mountain activities (mountain biking, hiking, grass scooter, devalkart, aerotrampoline, Draco'Sky giant zip line, Draco'Snow rail sled, Monts & Merveilles escape hikes).
Is Altiservice a public or private company?
Altiservice is a private company. It is classified as corporate owned and is currently operating.
When was Altiservice founded?
Altiservice was founded in 1990. It employs 101 to 250 people.
Where is Altiservice based?
Altiservice is headquartered in Toulouse, France, in the Europe region.
How does Altiservice make money?
Seven revenue lines are on record. Ski Passes (Forfaits) is the primary driver. The others are equipment Rental, activity Bookings, ski Insurance, accommodation Booking, ski School Bookings and skizam Multi-Resort Pass.
Who are Altiservice's main competitors?
Broad incumbents on record are Compagnie des Alpes and Les 3 Vallées (S3V). Direct peers are N'PY, Société d'Exploitation de la Mongie (Grand Tourmalet), Groupe Laforêt Domaines Skiables and Compagnie du Mont-Blanc. SAEM Soula Couflor (Ax 3 Domaines) is listed as a regional player. Others are Skidata, ESF (École du Ski Français) and Intersport France.
Does Altiservice have an API?
No public API is recorded for Altiservice.
What industry is Altiservice in?
Altiservice's product category is Ski Resort Operations. Its primary akta.pro industry code is THAAAJAA, Integrated Ski & Mountain Resorts (Lift-Served Skiing/Riding), with a secondary code of THAAAJAB, Ski Areas & Lift Operations (Independent Mountains). Its NAICS code is 71392 and its SIC code is 7900.