Cyclone

What Cyclone does

Cyclone Computer Company Limited is a privately held New Zealand IT services provider founded in 1993 and headquartered in Christchurch, operating a nationwide footprint across offices in Auckland, Wellington, Dunedin, and Invercargill. The company delivers managed IT services, ICT infrastructure, modern device management, cybersecurity and data protection, software licensing management, audio visual and unified communications, procurement, and end-to-end device lifecycle services — including refurbishment and e-waste recycling through its TechCycle sub-brand — to Schools, Tertiary institutions, All-of-Government, and Commercial customers. Its technology stack spans Microsoft, Apple, Google, and Android environments, anchored by an Apple Device Management capability described as New Zealand's largest managed device fleet at 18,000+ devices, alongside a TELA+ education platform and multiple e-commerce storefronts (Cyclone B2B Store, BYOD Shop).

Cyclone monetises across five primary revenue streams: recurring fixed monthly-fee managed IT services, hardware sales through direct and e-commerce channels, software licensing solutions, project-based professional services, and lifecycle services from procurement to end-of-life recycling. Go-to-market combines direct sales (with a National Sales Manager, regional Account Managers, and a NZ Government Sector Lead) alongside channel partnerships as an Apple Authorised Reseller, HP Gold Partner, ASUS channel partner, and highest-tier direct certifications with Microsoft and Google. Operational performance metrics disclosed include 7,000 monthly support requests, an 8-second average call wait time, 90% remote resolution rate, and 98.5% SLA compliance. The company is founder-owned/privately held with no external funding events identified and serves a customer base that includes AUT (Auckland University of Technology), Watercare, TVNZ, Soul Machines, Southbase Construction, Saint Kentigern, Christ's College, and Autism NZ.

Name

Cyclone

Legal name

Cyclone Computer Company Limited

Website

https://cyclone.co.nz

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

51–100 employees

Short description

Cyclone is a privately held New Zealand managed IT services provider, founded in 1993, delivering device management, infrastructure, cybersecurity, software licensing, and lifecycle services across five offices nationwide to Schools, Tertiary institutions, Government, and Commercial customers.

Ownership category

akta.pro rank

Headquarters

HQ city

Christchurch

HQ country

New Zealand

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Ongoing managed IT support services provided for fixed monthly fees, offering remote and on-site support to commercial, education, and government clients across New Zealand.
2. Product Sales: Sales of hardware including laptops, desktops, monitors, and accessories through their online shop. Products include Apple, HP, Microsoft, ASUS, Lenovo, and other technology brands.
3. Software Licensing: Software licensing solutions and management services helping clients save time and money with licensing that adjusts to organisational needs.
4. Professional Services: Project-based services including technology implementation, migration, deployment, staff training, and professional development.
5. Lifecycle Services: Services covering the entire technology lifecycle from procurement and initial imaging to asset tagging, data migration, installation, and end-of-life recycling.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Cyclone is a New Zealand IT services provider delivering managed IT support, ICT infrastructure, device management, cybersecurity, software licensing, and technology procurement to schools, tertiary institutions, government agencies, and commercial businesses. The company integrates eight capability areas (Managed IT Services, Infrastructure Services, Modern Device Management, Data Protection and Security, Software Management, Lifecycle Services, Audio Visual and Unified Communications, and Procurement) with hardware resale through its online stores and operates the TELA+ education platform.

Product overview

Cyclone is a New Zealand IT company offering a comprehensive portfolio of managed IT services and technology solutions. The core offering consists of eight integrated capability areas: Managed IT Services, Infrastructure Services, Modern Device Management, Data Protection and Security Solutions, Software Management, Lifecycle Services, Audio Visual and Unified Communications, and Procurement. These are complemented by specialized services including Apple Device Management, Cloud Solutions, and E-Waste Recycling. Cyclone also operates multiple e-commerce platforms (Cyclone B2B Store, BYOD Shop, TechCycle) and the education-focused TELA+ platform. The company serves schools, tertiary institutions, government, and commercial sectors across New Zealand with offices in Auckland, Wellington, Christchurch, and Dunedin.

Differentiator

Problem solved

Functional benefit

Brands

• BYOD Shop: Online shop for Bring Your Own Device programs for education
• TechCycle
• Cyclone B2B Store
• TELA+

Products and services

• Managed IT Services
• Infrastructure Services
• Modern Device Management
• Data Protection and Security Solutions
• Software Management
• Lifecycle Services
• Audio Visual and Unified Communications
• Procurement
• Apple Device Management Services
• TELA+
• Cyclone B2B Store
• BYOD Shop
• TechCycle

Quantifiable outcome

• 130 staff nationwide managing over 18,000 devices
• +5 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• ASUScoreChannel Partner/ Reseller/ Distributor · 25 June 2026ASUS channel partner awarded recognition at the ASUS Next Enterprise Summit in Singapore for distributor performance, commercial sales, and strategic deals. One of two New Zealand partners honoured alongside Lexel.
• HPcoreChannel Partner/ Reseller/ DistributorHP Gold Partner distributing HP business technology including laptops, desktops, monitors, and accessories. Joint sustainability initiatives focused on sustainable IT purchasing and management, end-of-life recycling, and lifecycle services. Cyclone paired with HP is highlighted as powering technology at smart organisations including AUT.
• ApplecoreChannel Partner/ Reseller/ DistributorApple Authorised Reseller with highest certifications from Apple. Manages New Zealand's largest device fleet of 18,000+ Apple devices. Services include managed IT support, product sales, Apple finance, setup and deployment, software licensing and management, and security for Apple devices.
• MicrosoftcoreTechnology or IntegrationHighest certification level held directly with Microsoft, enabling comprehensive Microsoft technology integration and support services including Microsoft 365 implementation and support.
• GooglecoreTechnology or IntegrationHighest certification level held directly with Google, supporting Chromebook and Google Workspace integration services for education and commercial clients.
• EpsonminorChannel Partner/ Reseller/ DistributorEpson projectors distributed including EB-W06 and EB-982W models for education and business environments, with pricing and warranty information published on Cyclone's AV solutions page.
• TELA+coreStrategic or Co-development PartnerTELA+ is an education-focused technology platform that Cyclone supports and integrates with, providing device management and IT services specifically designed for New Zealand schools and tertiary institutions.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Datacom: Largest NZ-headquartered IT services company offering managed services, cloud, and integration across ANZ; comparable to Cyclone as a domestic MSP competing for the same education, government, and commercial customers in New Zealand.
• Spark New Zealand (Spark Business): NZ incumbent telco with a significant managed IT, cloud, and cybersecurity services arm serving enterprise, government, and SMB; competes with Cyclone in NZ managed services and device management deals.
• Insight Enterprises: Global IT solutions integrator and managed services provider with strong Apple, HP, and Microsoft partnerships; comparable to Cyclone as a multi-vendor MSP and hardware reseller serving enterprise and education globally.
• Logicalis: Global IT solutions and managed services provider with ANZ operations, focused on infrastructure, cloud, and workplace services; comparable to Cyclone in managed IT and device lifecycle management for enterprise and education.
• Fujitsu New Zealand: Subsidiary of Fujitsu Limited offering managed IT, cloud, and integration services in NZ; competes with Cyclone for NZ government and enterprise managed services contracts.
• Softcat: UK-listed IT infrastructure and services reseller with a strong education and public-sector footprint; comparable business model to Cyclone in multi-vendor hardware, software licensing, and managed services.
• CDW Corporation: Large US IT solutions provider delivering hardware, software, and managed services to education, government, and commercial customers; comparable in multi-vendor device management and lifecycle services to Cyclone.
• Compucom (Blackstone portfolio): North American managed IT services and workplace solutions provider serving enterprise customers; closely comparable to Cyclone in end-user computing, device lifecycle, and helpdesk managed services.

Regional players

• Ricoh New Zealand: NZ arm of Ricoh providing managed workplace, document, and IT services including device management and AV solutions; overlaps with Cyclone's lifecycle, AV, and managed services in the NZ market.

Direct peers

• Lexel Systems: NZ IT services and infrastructure provider serving enterprise, government, and education; directly comparable to Cyclone as a domestic MSP, and notably co-awarded alongside Cyclone at the 2026 ASUS Next Enterprise Summit.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cyclonecomputers
• Xx.com/cyclonenz

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyclone