A-1 Sewer & Septic Service

What A-1 Sewer & Septic Service does

A-1 Sewer & Septic Service Inc. is a family-owned plumbing and wastewater service contractor founded in 1968 and headquartered at 1891 Merriam Lane, Kansas City, KS. The company serves residential, commercial, and industrial customers across the Kansas City metropolitan area spanning Johnson, Wyandotte, Jackson, and Platte/Clay counties, with a stated 11-50 employee base and an A+ Better Business Bureau rating. Core offerings span drain cleaning (augering and hydro jetting), sewer repair including trenchless pipe bursting and pipe lining, septic tank pumping and repair, water heater installation, gas line repair, backflow testing, grease trap cleaning, sump and grinder pump services, and garbage disposal work, all delivered via field-service technicians dispatched 24/7 with same-day and weekend availability.

The underlying technology stack is traditional rather than proprietary, comprising standard plumbing and sewer equipment (high-pressure jetting rigs, push and small-diameter video inspection cameras up to 150 feet, pipe-bursting and pipe-lining rigs, conventional augers) operated by experienced technicians. The company operates no mobile app, no public API, no documented software integrations, and no digital customer-facing platform beyond a content-rich website with location-specific SEO pages and an online scheduling form. Pricing is transparently published on the website, ranging from $175 for standard drain cleaning or video inspection up to $2,654 for a 50-gallon water heater standard installation, with add-on rates for time, cable, and mobilization. An affiliated HVAC brand (a-1hvackc.com) indicates adjacent-vertical diversification beyond the core sewer and septic scope.

The business model combines transactional one-time service revenue with an emerging recurring layer. The A-1 Family Membership Plan introduces subscription economics at $19 per month or $228 per year (with half-price early-adopter pricing of $9.50/$114), bundling priority scheduling, 10% discounts on HVAC, plumbing, drain, and septic services, 5% off replacement equipment, two annual HVAC tune-ups, and extended repair warranties. Customer acquisition is driven by a direct-to-consumer motion: phone dispatch via two published lines, local SEO across 40+ service-area pages, an extensive 100+ article blog, online coupons, social media engagement on Facebook and Twitter, and word-of-mouth referrals. Synchrony financing is offered for unexpected emergencies, reducing friction on higher-ticket jobs.

Name

A-1 Sewer & Septic Service

Legal name

A-1 Sewer & Septic Service Inc.

Website

https://a-1sewerandsepticservice.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

11–50 employees

Short description

Family-owned Kansas City plumbing and septic service contractor founded in 1968, serving residential and commercial customers across the KC metro with drain cleaning, sewer repair, septic pumping, and water heater services, plus a recurring membership plan.

Ownership category

akta.pro rank

Product category

Plumbing and Septic Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Septic Tank and Related Services (562991), Water and Sewer Line and Related Structures Construction (23711)

SIC

Sanitary Services (4950), Services-Miscellaneous Repair Services (7600), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Sewer Line Cleaning & Root Removal (HSAOABAC)

akta.pro secondary industries

Sewer Line Replacement & Repiping (HSAOABAG), Sewer Line Locating & Depth Verification (HSAOABAK), Sump Pump & Sewage Ejector Pump Service (HSAOABAM), Emergency Sewer Line Backup & Cleanup (HSAOAMAC), Septic Line & Sewer Connection Repair (Non-Tank) (HSAOABAN), Septic Tank Pumping & Septage Hauling (BPALAMAD)

Keywords

• Sewer line repair
• Drain cleaning services
• Septic tank pumping
• Plumbing repair services
• Hydro jetting services

Headquarters

HQ city

Kansas City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Plumbing and Septic Services: One-time service revenue from repairs, installations, and maintenance for plumbing systems, septic tanks, drains, water heaters, and related equipment. Services include drain cleaning, hydro jetting, sewer repairs, water heater installation/repair, garbage disposal services, sump pumps, backflow testing, and septic tank pumping. Pricing is job-based with standard rates for common services.
2. A-1 Family Membership Plan: Recurring subscription revenue model offering monthly or annual membership plans that provide priority service scheduling, discounts on repairs and service calls, extended warranties, and included HVAC maintenance tune-ups. Early adopter pricing available at half price for the first year ($9.50/month or $114/year, standard rate $19/month or $228/year).

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

A-1 Sewer & Septic Service is a family-owned plumbing and septic service contractor that delivers on-site residential, commercial, and industrial plumbing and wastewater services across the Kansas City metropolitan area. The company sells per-job services including drain cleaning, hydro jetting, sewer line repair, trenchless pipe bursting and lining, septic tank pumping and repair, water heater installation and replacement, garbage disposal, sump pumps, backflow testing, grease trap cleaning, and gas line repair, with 24/7 emergency and same-day service availability.

Product overview

A-1 Sewer & Septic Service is a traditional plumbing and septic service company offering a comprehensive suite of residential and commercial services. The core offerings include drain cleaning, plumbing repair, water heater services, septic tank pumping/repair, sewer repairs, and specialized services like hydro jetting, pipe bursting, video inspections, and gas line repair. The company operates on a service-delivery model with no unified software platform—services are delivered by technicians in the field. The A-1 Family Membership Plan serves as a recurring revenue add-on providing priority scheduling, discounts, and extended warranties on repairs and tune-ups. Financing options through Synchrony are available for customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Drain Cleaning Services Professional drain cleaning using standard augering, hydro jetting, and two-tech methods to clear blockages caused by grease, roots, or internal buildup in residential and commercial drain lines.
• Water Heater Services Installation, repair, and replacement of traditional tank and tankless water heaters for residential and commercial properties, including 40- and 50-gallon tank installations with thermal expansion tanks and disposal.
• Video/Camera Inspection Video pipe inspection using small cameras for 2-3 inch lines and push cameras for 3-6 inch lines, inspecting sewer lines up to 150 feet with recorded Dropbox delivery.
• Septic Tank Pumping Residential and commercial septic tank pumping including pumping up to 1,000 gallons, with additional pumping time, hose extensions, and mobilization options available.
• Septic Tank Repair Repair services for failing drain fields and septic system components on residential and commercial properties.
• Plumbing Repair General plumbing repair including fixing leaking toilets, pipes, drain lines, and fixtures for residential and commercial customers.
• Sewer Repairs and Trenchless Sewer Repair Trenchless sewer repair services for damaged sewer lines, including pipe bursting and pipe lining methods to avoid excavation.
• Gas Line Repair Repair services for natural gas lines and gas piping systems for residential and commercial customers.
• Sump Pump Services Installation, repair, and troubleshooting of sump pump systems for basement water management in residential and commercial properties.
• Garbage Disposal Services Installation and repair of 1/3 HP and 1/2 HP garbage disposals with standard installation, including a 1-year parts and labor warranty.
• Faucet and Sink Services Faucet repair, faucet installation, and sink services for kitchen and bathroom fixtures.
• Backflow Prevention and Testing Backflow device installation, testing, and prevention services to ensure plumbing code compliance for residential and commercial customers.
• Hydro Jetting High-pressure hydro jetting using a mini-jetter for residential and commercial lines up to 4 inches and a large jetter for larger applications.
• Pipe Bursting Services Trenchless pipe replacement using pipe bursting methodology to replace damaged sewer lines without excavation.
• Sewer Pipe Lining Trenchless sewer pipe relining to repair damaged pipes without excavation.
• Grease Trap Cleaning Professional grease trap cleaning for commercial restaurants and food service establishments.
• Grinder Pump Repair Repair services for grinder pumps used in residential and commercial wastewater systems.
• Stormwater Management Stormwater management systems including storm boxes for flood control and water management on residential and commercial properties.
• Water Line Services Main water line installation, repair, and replacement services for residential and commercial properties.
• Basement Sewage Pumping Pumping services for basement sewage systems, including 150 feet of hose and disposal services for residential properties.
• Septic Tank Locating Service Line location services for septic tanks, including pumping-only locates and information locates for landscaping and property transaction purposes.

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Roto-Rooter: National plumbing, drain cleaning, and sewer service franchise with strong emergency response positioning. Direct competitor on drain cleaning, sewer line repair, and septic services across residential and commercial segments.
• Horizon Services: Mid-Atlantic plumbing, drain, heating, and cooling services company with same-day and emergency service. Directly comparable on plumbing repair, sewer/drain cleaning, and water heater services.
• Mr. Rooter Plumbing: Neighborly franchise brand offering residential and commercial plumbing, drain cleaning, and sewer repair services. Competes head-to-head on emergency plumbing and trenchless repair offerings.
• Benjamin Franklin Plumbing: National plumbing franchise emphasizing punctuality, transparent pricing, and on-time guarantees. Directly comparable service mix including drain cleaning, water heaters, sewer line work, and plumbing repair.

Regional players

• Len The Plumber: Regional plumbing, drain, and sewer service operator concentrated in the Mid-Atlantic US. Comparable local-service model with 24/7 emergency availability and trenchless repair offerings, but in a non-overlapping geography.
• Bill Howe Plumbing: San Diego-based residential and commercial plumbing, sewer, and drain cleaning company. Closely analogous service mix and 24/7 emergency positioning, but operates in a different geography.
• Goettl Air Conditioning & Plumbing: Southwest US plumbing and HVAC services provider with comparable residential plumbing, drain, and water-heater offerings plus membership-style service plans.

Others

• ServiceTitan: Vertical SaaS platform for plumbing, HVAC, and septic service businesses. Indirect relationship — adoption by A-1's competitors could accelerate digital experience gaps, while non-adoption leaves A-1 behind on dispatch, CRM, and member management.

Broad incumbents

• ARS / Rescue Rooter: Large multi-brand residential services operator (ARS, Rescue Rooter, American Residential Services) providing plumbing, HVAC, and sewer services across multiple US regions. Overlaps A-1's plumbing/sewer service line within a broader portfolio.
• HomeServe: National home repair and warranty plan provider connecting homeowners with local plumbing, sewer, and HVAC contractors. Not a direct service competitor but a major demand-aggregation channel that influences how A-1 acquires emergency and repair customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/A1_SepticSewer
• Facebookfacebook.com/A1SewerSepticServiceInc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about A-1 Sewer & Septic Service