MSO International

Name

MSO International

Legal name

MSO International

Website

https://mso.co.za

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Health Insurance Third Party Administration

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Agencies, Brokerages, and Other Insurance Related Activities (5242), Social Assistance (624)

SIC

Hospital & Medical Service Plans (6324), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Care Management & Population Health Program Administration (HLAEALAG)

akta.pro secondary industries

Individual Health Insurance Administration (TPA/ASO) (FSAIAEAK), International / Expatriate Group Health Plans (FSAIAFAJ), Compliance, Reporting & Regulatory Administration (ERISA/ACA/No Surprises) (HLAEALAJ)

Keywords

• Health insurance administration
• Third party administration
• Medical assistance services
• Corporate health solutions
• Travel medical assistance

Headquarters

HQ city

Johannesburg

HQ country

South Africa

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Third Party Administration (TPA) Services: Administration of health insurance plans and self-insured plans for health insurers across Africa. Provides back-office administrative services including claims processing, member servicing, and scheme management.
2. Medical Assistance Services: Medical assistance services for travellers including access to appropriate care worldwide through the travel for treatment service.
3. Corporate Health Solutions: Full suite of health services to multinational African corporates including health insurance administration, on-site clinics, occupational and primary healthcare, emergency medicine, and employee assistance programmes.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

MSO International administers health insurance plans and self-insured plans for health insurers, travel insurers and corporates across Africa through Third Party Administration (TPA), and provides medical assistance including a travel-for-treatment service for African travellers needing international specialised care. It also delivers a full suite of corporate health services—on-site clinics, occupational and primary healthcare, emergency medicine, top-side support and employee assistance programmes—to multinational African corporates.

Product overview

MSO International provides a portfolio of health funding and medical assistance solutions across Africa. The offering consists of four interconnected core services: Third Party Administration (TPA) for managing health insurance plans and self-insured plans; Medical Assistance for travellers requiring medical care worldwide; Corporate Solutions providing a comprehensive suite of health services to multinational African corporates including on-site clinics and employee assistance programmes; and Travel for Treatment offering end-to-end international medical travel support. These services are delivered with technology leverage from parent company Discovery Health and extend globally for travellers from Africa to other parts of the world.

Differentiator

Problem solved

Functional benefit

Products and services

• Third Party Administration (TPA) Outsourced administration of health insurance plans and self-insured plans across Africa for health insurers, travel insurers and corporates, covering scheme management, claims processing, member servicing and provider interactions.
• Medical Assistance Medical assistance for travellers facing unforeseen medical issues, providing access to appropriate care anywhere in the world through MSO International's travel-for-treatment capability.
• Corporate Solutions Comprehensive health services package for multinational African corporates covering health insurance, on-site clinics, occupational and primary healthcare, emergency medicine, top-side support, employee assistance programmes and medical assistance.
• Travel for Treatment End-to-end international medical travel coordination and support for African residents who require specialised treatment that is not available in their home country.

Named customers15 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• Discovery HealthcoreStrategic or Co-development Partner · 1 January 2020In January 2020, MSO International was acquired by Discovery Health, part of Discovery Group listed on the Johannesburg Securities Exchange. Discovery Health is the largest health insurance administrator in South Africa, administering almost 3.5 million beneficiaries for 19 medical scheme clients. MSO International leverages Discovery Health's advanced administration platform to provide integrated health and wellness solutions across Africa.
• Discovery GroupcoreStrategic or Co-development PartnerParent company of Discovery Health. Discovery Group is listed on the Johannesburg Securities Exchange and provides the platform capabilities that MSO International leverages for its African operations.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Bupa Global: International health insurance division of Bupa serving expatriates and corporate clients globally with health cover and assistance. Overlaps with MSO's customer relationship (Bupa is also a client) and with TPA-adjacent capabilities in international markets.
• Cigna Global Health: International health benefits arm of Cigna serving multinational employers and individuals globally. Comparable to MSO in serving multinational corporates and as a customer-side counterparty for international health administration.
• Allianz Care: International health insurance arm of Allianz Partners serving expatriates, students, and global employees. Comparable to MSO in serving multinational clients with international health cover and as a customer-side counterparty for TPA services.
• Aetna International (CVS Health): International health benefits provider serving expatriates and global employees. Comparable to MSO in international health administration scope and as a client-side counterparty for TPA services in emerging markets.

Direct peers

• AXA Partners (AXA Assistance): International assistance and insurance services arm of AXA, providing medical assistance, travel insurance administration, and corporate health services globally. Comparable to MSO in serving insurers and corporates with assistance and TPA capabilities.
• Europ Assistance: Global medical and travel assistance provider serving insurers and corporates with cross-border healthcare support. Directly comparable to MSO's Medical Assistance and TPA offerings for travel insurance and multinational clients.
• AfroCentric Health (Medscheme / Akeso): Largest black-owned health administration group in South Africa, operating Medscheme and Akeso as TPAs serving medical schemes, insurers, and corporates across Africa. Directly comparable in business model (claims administration, scheme management) and target customers (health insurers, corporates) to MSO International.
• Healix International: Provider of international medical assistance, travel risk management, and TPA services for expatriates and travellers. Comparable to MSO in serving travel insurers and multinational corporates with medical-assistance and cross-border healthcare administration.
• International SOS: Global leader in medical assistance and travel risk services, including cross-border medical evacuation and international medical assistance for travellers — directly overlapping with MSO's Medical Assistance and Travel for Treatment offerings. Both serve multinational corporates and insurers with global reach.

Emerging players

• Now Health International: Hong Kong-headquartered international health insurance provider serving expatriates and SMEs globally. Comparable to MSO in providing international health plan administration and as a customer-side counterparty in select markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mso-south-africa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MSO International